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  5. Reviews of Quality Hotel Centre de Congrès

Reviews of Quality Hotel Centre de Congrès 3 stars

725, boulevard Séminaire Nord, J3B 8H1 Saint-Jean-sur-Richelieu, Canada

Review score

Based on 103 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.3

  • Location

    8.6

  • Facilities

    7.5

  • Staff

    8.9

  • Value for money

    7.6

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 23 March 2024

    7.0
    Would only stay if it's an emergency.
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    I noticed in one of the bed sheets there was a drip of blood and on the second bed to the side of the matress cover there was another drip of blood I could tell these sheets were not changed at all I brought my own sheets I had to put mine instead. Bathtub was Dirty as well.

    The room had great amenities coffee maker fridge and microwave. Breakfast was excellent in the restaurant the hotel provides.

    Stayed in March 2024

  • Reviewed: 8 January 2024

    8.0
    We're glad we did make the trip. The kids enjoy the soundproof accommodations and not to mention bre
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    There could be a few more liquid soap provided at the beginning, seeing it was 4 persons. Nonetheless it all worked out fine. Thank you

    The room was quite spacious for all of us. We appreciated having the equipment such as microwave, fridge etc in the room.

    Stayed in December 2023

  • Reviewed: 14 October 2023

    9.0
    Great stay for my Grandson’s Graduation from the Militsry Academy. We had a great time. Breakfast was great on the mor
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Washroom taps needed to be updated. Shower was unable to be regulated and water was hot. People could get burned. Hot water tap on sink was very stiff and unable to be regulated as well. Sink was stained.

    Excellent location. Great view on the 8th floor

    Stayed in October 2023

  • Reviewed: 13 October 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Executive Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Stains on the carpets

    Clean bathroom

    Stayed in October 2023

  • Reviewed: 6 October 2023

    8.0
    We enjoyed it room was clean and staff was friendly. Safe stay and good food nearby
    • Leisure trip
    • Couple
    • Executive Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff and location breakfast

    Stayed in October 2023

  • Reviewed: 17 September 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Smell of sewer in front lobby area.

    Convenient. Good location.

    Stayed in September 2023

  • Reviewed: 6 September 2023

    9.0
    staff was very polite, service was excellent! my only disappointment was the maintenance of the property
    • Leisure trip
    • Couple
    • Executive Queen Room
    • Stayed 1 night
    • Submitted via mobile

    the room was so old! the bathroom was sooo old and the sink was damaged! for the price paid of $168 +taxes, I could have been to a 4+ stars hotel.

    very convenient

    Stayed in September 2023

  • Reviewed: 27 August 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Great hotel not too far from Montreal, quiet rooms and excellent breakfast with a friendly staff.

    Stayed in August 2023

  • Reviewed: 23 August 2023

    9.0
    I was greeted very warmly and the Front Desk staff were very accommodating. THANK YOU!!!!
    • With a pet
    • Leisure trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 1 night

    Traveling with a pet I would have rather had a room lower than the 8th floor, although my dog handled it with ease. My problem was getting her crate as it was probably larger than most people carry with them.

    Didn't get to sample breakfast as I checked out prior to it being set out. The Front Desk staff and maid staff were superb as they got me into my room very early. I can't Thank them enough.

    Stayed in August 2023

  • Reviewed: 5 August 2023

    9.0
    Superb
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The room is clean, beds are comfortable. Excellent customer service and friendly staff.

    Stayed in August 2023

  • Reviewed: 4 August 2023

    8.0
    Reasonable priced hotel, friendly staff and comfortable.
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night

    Location slightly out of town but it wasn't an issue for our needs for a short stop over.

    Staff were very friendly and helpful, room was comfortable and good value for money.

    Stayed in July 2023

  • Reviewed: 1 August 2023

    8.0
    Thank you so much for receptionist she helped me to print out my speech.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    I do not like the fridge close the door. When we open it to take something we can not open or close the room door.

    The breakfast included was very good.

    Stayed in July 2023

  • Reviewed: 29 June 2023

    9.0
    We enjoyed our stay and will definitely book another room when we return
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    The lunch and dinner meals were good but expensive

    The breakfast was excellent and included free of charge. The staff were very helpful and friendly when helping us.

    Stayed in June 2023

  • Reviewed: 19 June 2023

    7.0
    Decent, affordable stay for the Formula 1 event
    • Leisure trip
    • Group
    • Standard Queen Room with Two Queen Beds
    • Stayed 2 nights

    Room had a pungent, funky "wet sock" smell near the door once you enter. There was hair (from a previous guest, maybe?) under the toilet seat. No water filter to fill up our water bottles.

    Excellent breakfast - plenty of options and tasted great. Bed and pillow were good, room was quiet. Shower had good temperature and pressure. A/C was working well. Staff was friendly and helpful. Keurig machine with decent Van Houtte coffee capsules in the room, as well as a microwave and a mini-fridge. Plenty of parking spaces. Easy to get to Montreal (~30min drive).

    Stayed in June 2023

  • Reviewed: 12 May 2023

    9.0
    I would recommend this location to anyone.
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Hot water issues in the shower. Temp fluctuation.

    Bed was comfortable! Breakfast was fantastic, and dining area was fancy/beautiful. One of the nicest! Wifi easy to set up

    Stayed in May 2023

  • Reviewed: 24 April 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast in the restaurant was below average. Service was slow and certain kitchen staff roamed about maskless.

    Stayed in April 2022

  • Reviewed: 30 September 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • Executive Queen Room
    • Stayed 1 night
    • Submitted via mobile

    We received no real breakfast would have had expected more

    Stayed in September 2021

  • Reviewed: 13 September 2021

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds
    • Stayed 2 nights

    Toilet was so old. Need change it.

    Breakfast Bag was good.

    Stayed in September 2021

  • Reviewed: 23 July 2021

    7.0
    Nice clean rooms - good location for visiting relatives in the area - decent price.
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast in a rumpled paper bag.

    I have had excellent stays in this hotel in the past. However this time I was disappointed because I think they took the “Covid” advantage. In the past I’ve enjoyed a really good hot breakfast in the dining room. This time breakfast was a paper bag that was rather rumpled giving the impression it was used. The breakfast was adequate but there was no coffee. I was told to make it myself in my room. I was there for 4 nights - only two sachets of coffee were placed there and no one entered my room for any housekeeping during my stay. I was told I had to ask for anything I wanted. Also I don’t enjoy coffee with powered whitener. There is a fridge in all rooms - you would have thought they would have placed milk/cream in it or offered it in the bags. There is a coffee machine in the lobby at $2. a cup. I think at least a free cup from this machine should have been offered each morning if they did not want to make coffee. I so missed smiling wait staff who would be ever at hand filling your cup as you ate a nice hot breakfast. All the restaurants in town are servings meals in house. There is no health reason why they could not have done so.

    Stayed in July 2021

  • Reviewed: 11 July 2021

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    They could renovate bathrooms and add Netflix.

    Nice location, indoor pool.

    Stayed in July 2021

  • Reviewed: 3 July 2021

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The AC was a bit louder and some how uncomfortable.

    The property was alright.

    Stayed in July 2021

  • Reviewed: 21 March 2024

    2.0
    Very poor
    • Business trip
    • Group
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night

    The rooms were not comfortable and quite smelly (sewage lines) Bad experience overall.

    Stayed in March 2024

  • Reviewed: 9 February 2024

    1.0
    Terrible service. Poor communication. Book elsewhere.
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Was charged for the breakfast which was advertised as included.

    There was nothing to like.

    Stayed in February 2024

  • Reviewed: 31 January 2024

    3.0
    Upgrades are understandable but 6:30 Am?
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted via mobile

    Construction starting at 6:30 AM. Like seriously most people stay in hotels want to be able to sleep! Hire a company willing to work 10:00 till 7:00 . Most people wouldn't mind being woken up at 10:00 even 9:00 or 8:00 but I mean come on 6:30 till 4:30 a little more thought about the customer goes a long way. And the extra $25 a night for Friday & Saturday over booking.com original quote overall not happy

    The location was good fairly easy to get around town and back to the hotel. Speaking English was not a problem in the hotel or most of the surrounding stores

    Stayed in January 2024

  • Reviewed: 1 January 2024

    6.0
    OK, good location, good breakfast, pleasant staff, the rooms badly need an upgrade.
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds
    • Stayed 4 nights

    The pool was not operational, which was very disappointing. The hotel definitely needs upgrading, the rooms are shabby and unfortunately, the windows don't open.

    The bathroom was very clean, the beds were very comfortable, the breakfast had good quality items, and the staff were extremely pleasant and helpful.

    Stayed in December 2023

Showing 1 – 25

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