100 Coventry Road, K1K 4S3 Ottawa, Canada
#7 of 55 hotels in Ottawa
Guests' ChoiceBased on 1572 hotel reviews
8.8Cleanliness
9.3
Comfort
9.2
Location
8.7
Facilities
9.0
Staff
9.2
Value for money
8.8
Free WiFi
7.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 23 April 2024
Neeraj
CanadaHampton charging money for essential element called as water. But we had no option as we had a baby too so bought water for 2.5$ each bottle.
I liked everything about hampton. The room was cozy and had nice breakfast in the morning
Stayed in April 2024
Reviewed: 23 April 2024
Lynne
CanadaAll was excellent
The location was great, the staff was excellent. We really enjoyed the room's little kitchenette and the hotel's pool
Stayed in March 2024
Reviewed: 22 April 2024
Vural
CanadaSwimming pool was not clean enough
Breakfast was good
Stayed in March 2024
Reviewed: 20 April 2024
Bryan
CanadaClean
Stayed in April 2024
Reviewed: 17 April 2024
Sze
CanadaBreakfast
Good price and location
Stayed in April 2024
Reviewed: 16 April 2024
Yamashiro
CanadaNothing.
It's clean, confortable, and it has a great staff.
Stayed in April 2024
Reviewed: 12 April 2024
Yota
CanadaSuper clean and modern. Nicest hotel room we've ever stayed in. Very convenient location to drive to everything. All the staff were wonderful.
Stayed in March 2024
Reviewed: 11 April 2024
J
CanadaHaving stayed at other Hampton Inn by Hilton locations where there was a hearty pot of fresh oatmeal instead of the instant packages and a bit more variety for breakfast, it would be nice to see this location go that route. But really, that's a very small detail in comparison to all of the things that we definitely enjoy about this location. But it's also one of those small details that makes it feel complete and sets a location above and beyond.
This was our second stay here! Ms Hillary at breakfast is so lovely and very funny. The front staff are always so friendly. We had fun in the pool and we LOVE how spacious the rooms are. We'll be back again.
Stayed in April 2024
Reviewed: 11 April 2024
Rose
CanadaBedding is clean yet the bed is too soft and pillows too filled up.
The location is amazing, just off the highway. Easy check-in and check-out. They have above ground and underground parking. We arrived on a rainy and windy day, so underground parking helps. Staff are nice. Surprisingly spacious standard room with a microwave, fridge and coffee machine. Good size walk-in shower. Very clean and lots of towels. Lobby has self-serve coffee, tea and water. Ice making machines on every floor. A small kiosk. Breakfast has enough varieties from non stop supply of juice, toast, yogurt, cereal, eggs, sausage muffins, bagel and even waffle making machines with syrup, honey and varieties of jam. Apple and orange are there too. The kitchen tea is so welcoming and helpful. Not enough time to check out the gym and pool, but our grandchildren told us that it was nice.
Stayed in April 2024
Reviewed: 9 April 2024
Damanimal
CanadaWould have been nice if there was a hottub.
Breakfast was great. Room was big, spacious, clean and very comfortable.
Stayed in April 2024
Reviewed: 9 April 2024
Chelsey
Canadalocation. no access to stores easily. had to walk 20+ minutes to places.
Stayed in April 2024
Reviewed: 8 April 2024
Ann
CanadaClose to the convention centre
Stayed in April 2024
Reviewed: 7 April 2024
Stephen
CanadaBreakfast can be a bit better.
Like the swimming pool and TV And the free underground parking is awesome! Good location too.
Stayed in April 2024
Reviewed: 5 April 2024
Nohemar
United StatesNothing
Everything, we weren’t planning to stay in Ottawa but at the last minute we booked the hotel, it was perfect, the room was huge and beautiful, my kids used the pool and they loved it, the staff is incredible
Stayed in April 2024
Reviewed: 4 April 2024
David
CanadaThe breakfast was very good.
Stayed in March 2024
Reviewed: 4 April 2024
Antonio
United StatesN/A
There was an electrical issue with our room on the 2nd day, and they switched us to another room with no issues. Very close to downtown, a 7 minute drive.
Stayed in April 2024
Reviewed: 1 April 2024
Alyzza
CanadaSecurity? Good thing we are on 3rd floor. So i will suggest asking for rooms on upper level. The underground parking was full on our last night so we have to park on the side of the hotel. There’s a guest entrance leading to 1st floor rooms. To our surprise, we were able to go in without using our keycard because another guest went out.
The room is spacious. Breakfast is decent too. Reception staff are all friendly and accommodating. Swimming pool is a bit crowded but warm.
Stayed in March 2024
Reviewed: 1 April 2024
Diana
CanadaExcellent service , cleanliness and room
Stayed in March 2024
Reviewed: 1 April 2024
Dianne
CanadaNothing…every aspect of our stay was perfect. We will definitely be back.
Rooms were very spacious, comfortable and well appointed. Staff were very friendly. The breakfast had a great variety of food options. We had a very enjoyable stay.
Stayed in March 2024
Reviewed: 29 March 2024
Neil
CanadaRoom is spacious, clean and classy. Food is delicious.
Stayed in March 2024
Reviewed: 24 March 2024
Tabitha
CanadaBetter signage needed when arriving. Clear info about breakfast times should be provided at check in.
Big room. Clean. Great breakfast.
Stayed in March 2024
Reviewed: 22 March 2024
Pia
Canadathe mattress and pillow were too soft
breakfast was great, the room was very clean
Stayed in March 2024
Reviewed: 19 March 2024
Sheri-leigh
CanadaNo hot tub, small breakfast area
Room was spacious and comfortable
Stayed in March 2024
Reviewed: 18 March 2024
Carol-ann
CanadaIn regards to the pool, the water was not as clear as it could have been.
Unfortunately, we arrived one day late for our reservation. The staff managed to change our reservation and secure a room for us and she refunded the day we were not there.
Stayed in March 2024
Menlo Park, USA
Alterkülz, Germany
Torrox Costa, Spain
Limassol, Cyprus
Montréal, Canada
Brunico, Italy
Orvieto, Italy
Florence, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content