1239 2 Street West, T1R 1P7 Brooks, Canada
#2 of 10 hotels in Brooks
Guests' ChoiceBased on 217 hotel reviews
8.6Cleanliness
9.1
Comfort
9.2
Location
9.1
Facilities
8.8
Staff
8.9
Value for money
8.9
Free WiFi
9.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: March 13, 2024
Norma
CanadaChantelle was very friendly, efficient and accommodating! She provided us with an early check-in as well as complimentary vouchers for a hot breakfast next door because of my food sensitivities.
Stayed in March 2024
Reviewed: March 13, 2024
George
CanadaI didn’t like the no refund policy
We liked the hotel. It was clean and tidy. Good breakfast and welcoming staff.
Stayed in March 2024
Reviewed: February 18, 2024
Hollinger
CanadaEverything ⁸⁰
Stayed in February 2024
Reviewed: January 16, 2024
Daryll
CanadaThe back door lock was busted, not great.
Good parking, across the road from Wendy’s & Tim Hortons
Stayed in December 2023
Reviewed: January 5, 2024
Adam
United States of AmericaWhen I wake up food is over
Everything well done
Stayed in January 2024
Reviewed: January 5, 2024
John
CanadaVery good value. Good location and very friendly staff. The restaurant next door (pub) was excellent.
Stayed in January 2024
Reviewed: December 31, 2023
Tara
CanadaHot tub Breakfast
Stayed in December 2023
Reviewed: December 11, 2023
Colin
CanadaFront counter people were good, welcoming.
Stayed in December 2023
Reviewed: November 4, 2023
Anne-marie
CanadaThe pillows could be better but there were plenty.
Mid-range cost but very clean and comfortable.
Stayed in October 2023
Reviewed: October 30, 2023
Lisa
CanadaWell laid out spacious room. Clean comfortable well appointed. Good breakfast with fresh fruit.
Stayed in October 2023
Reviewed: October 19, 2023
Jasonphilly
United States of AmericaClean and large rooms. The beds were comfortable. Breakfast had good options.
Stayed in October 2023
Reviewed: September 27, 2023
Eugenia
Costa RicaSome noise at night from other floors, neighbors, air conditioning
Location, facility and price
Stayed in September 2023
Reviewed: September 22, 2023
Phyllis
CanadaShampoo was ok, no conditioner
Great rooms very clean and comfortable beds! Wonderful complementary breakfast Right off the trans Canada Highway
Stayed in September 2023
Reviewed: September 18, 2023
Lee
CanadaBrat kids with other guests but that isn’t the hotels fault lol
Great price. Nice pool. Great rooms
Stayed in September 2023
Reviewed: September 16, 2023
Wendy
CanadaSimple breakfast, but close to restaurant in the “sister” hotel if we wanted more.
Very clean and comfortable
Stayed in August 2023
Reviewed: September 9, 2023
Elisabeth
New Zealandnothing
clean large room , excellent breakfast included , nice indoor pool and tub
Stayed in September 2023
Reviewed: September 4, 2023
Graham
United KingdomSwimming pool. Value for money. Beds.
Stayed in August 2023
Reviewed: September 2, 2023
Elizabeth
CanadaLocation was great, many things close by. It's quiet, rooms are a really nice size and comfy. Would definitely book again.
Stayed in August 2023
Reviewed: September 1, 2023
Jonatthan
CanadaAll excellent
Stayed in August 2023
Reviewed: September 1, 2023
Seow
CanadaI should not have booked the breakfast package because Tim Horton's is only a few doors down. :) We had to leave early and breakfast was only starting. Only cold foods - cold cuts and cheese, etc. was available. In any case, i prefer the breakfast sandwiches at Tim Horton's. :)
Property was great. Comfortable and clean and rooms / suites were spacious.
Stayed in August 2023
Reviewed: September 1, 2023
Clair
CanadaThe water in the room had a bad taste, (thankfully there was a water cooler available in the lobby area)
Friendly considerate staff
Stayed in August 2023
Reviewed: August 30, 2023
Maddison
CanadaGreat brekky.
Stayed in August 2023
Reviewed: August 29, 2023
Aaron
CanadaSpacious rooms very clean
Stayed in August 2023
Reviewed: August 28, 2023
Josee
Canadanothing
the pool and location
Stayed in August 2023
Ostend, Belgium
Regina, Canada
Portimão, Portugal
Lucca, Italy
Vathi, Greece
Pine Mountain, USA
Coral Bay, Cyprus
Agra, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content