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  5. Reviews of L'Hermitage Hotel

Reviews of L'Hermitage Hotel 4 stars

788 Richards Street, V6B 3A4 Vancouver, Canada

#3 of 74 hotels in Vancouver

Guests' Choice

Review score

Based on 1108 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.6

  • Location

    9.6

  • Facilities

    9.4

  • Staff

    9.7

  • Value for money

    8.7

  • Free WiFi

    9.3

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Showing 1 – 25

  • Reviewed: 28 March 2024

    10
    Vancouver’s best kept secret!
    • Leisure trip
    • Couple
    • Boutique King Room
    • Stayed 3 nights
    • Submitted via mobile

    The location of this hotel is so central and close to great cafes and restaurants as well as tourist destinations. The hotel has bikes to use so we were able to access bike paths in the city and cycle around the Stanley park Seawall. The rooms are spacious and comfortable. We especially loved the pool and hot tub. The staff are so helpful and friendly. They made our stay effortless. We loved this hotel!

    Stayed in March 2024

  • Reviewed: 27 March 2024

    9.0
    We thoroughly enjoyed our stay at the L'Hermitage Hotel, brief as it was. The ambience is beautiful.
    • Leisure trip
    • Couple
    • Boutique King Room
    • Stayed 1 night

    The hotel was beautifully presented and the staff were all very welcoming. We enjoyed our brief stay very much.

    Stayed in March 2024

  • Reviewed: 26 March 2024

    10
    We’ll be back 😊
    • Leisure trip
    • Couple
    • Boutique King Room
    • Stayed 1 night
    • Submitted via mobile

    There is nothing we don’t love about L’Heritage

    Love this hotel, it’s absolutely perfect for a weekend getaway. The rooms are beautiful and clean the beds are luxurious and comfortable, the bathroom is spacious and spotless. The location is close to shopping, restaurants and sports/concert venues. We love the pool, hot tub and steam to recharge and unwind. The incredible helpful and kind staff are the added reason why we always choose this hotel when staying in Vancouver. :)

    Stayed in March 2024

  • Reviewed: 26 March 2024

    10
    Wonderful kind staff. Beautiful king suite
    • Leisure trip
    • Family with young children
    • Signature One Bedroom Suite with Kitchen
    • Stayed 2 nights
    • Submitted via mobile

    It was a smaller hotel. Lovely. Personal. Terrific staff. Nice pool. Amazing king suite.

    Stayed in March 2024

  • Reviewed: 18 March 2024

    9.0
    Great downtown hotel
    • Leisure trip
    • Solo traveller
    • Classique Boutique Room
    • Stayed 2 nights
    • Submitted via mobile

    This is a great location especially if, like me, you are coming in by train from the airport as it is easy walking distance. It is also a short car ride to Pacific Central station where you board the Canadian train. You are spoilt for choice with shops and restaurants close by

    Stayed in March 2024

  • Reviewed: 17 March 2024

    10
    Fantastic boutique hotel
    • Leisure trip
    • Couple
    • Boutique King Room
    • Stayed 2 nights
    • Submitted via mobile

    Fantastic hotel in a good location. We were lucky to be upgraded into a suit which was stunning with all the amenities required. We used the gym, pool and hot tub which were all really well equipped and maintained. The hotel staff were very helpful and polite. I would definitely recommend staying here for a trip to Vancouver.

    Stayed in March 2024

  • Reviewed: 13 March 2024

    10
    Amazing stay
    • Leisure trip
    • Family with young children
    • Boutique King Room
    • Stayed 3 nights
    • Submitted via mobile

    Better coordination for turndown service. Could also provide more water in the room to drink.

    Amazing front desk staff. Surrounded by many places to eat and conveniently located to a lot of places.

    Stayed in March 2024

  • Reviewed: 12 March 2024

    10
    Again at any time
    • Business trip
    • Solo traveller
    • Boutique King Room
    • Stayed 3 nights
    • Submitted via mobile

    Super Location. Always keen service. Service extraordinary. Carmen from Spain is fun! Thanks for your kind support !

    Stayed in March 2024

  • Reviewed: 9 March 2024

    10
    Fantastic one night stay
    • Leisure trip
    • Couple
    • Boutique King Room
    • Stayed 1 night
    • Submitted via mobile

    None

    Excellent guest service and care

    Stayed in March 2024

  • Reviewed: 8 March 2024

    10
    Ultimate relaxation and luxury
    • Leisure trip
    • Couple
    • Boutique One Bedroom Suite
    • Stayed 3 nights
    • Submitted via mobile

    Close proximity to everything you’d need downtown! Walking distance to great restaurants, cafes and bakeries! The rooms were bright, clean and came stocked with the basics.

    Stayed in February 2024

  • Reviewed: 4 March 2024

    10
    A fabulous place to stay in Vancouver - one of the best
    • Leisure trip
    • Couple
    • Boutique King Room
    • Stayed 2 nights

    Rooms are spacious and well presented. Restaurant is good value and private to residents so isn’t busy. The pool is excellent as is the gym

    Stayed in March 2024

  • Reviewed: 1 March 2024

    10
    Comfortable, spacious and relaxing.
    • Leisure trip
    • Couple
    • Boutique King Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing really. My experience was excellent.

    The property was in a great location to restaurants, transport and shopping. The staff were all kind and friendly and happy to help. The room was comfortable and spacious. The hotel amenities were also excellent.

    Stayed in February 2024

  • Reviewed: 28 February 2024

    10
    Would 100% recommend staying here
    • Leisure trip
    • Couple
    • Boutique King Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing! The whole stay was excellent

    Amazing customer service, they go the extra mile to make you feel welcome. We were greeted immediately, then upgraded to a suite. Check in was very easy and they escorted us to the elevators to our room. The room was exceptionally clean and updated.

    Stayed in February 2024

  • Reviewed: 27 February 2024

    10
    Great place. Top location with loads of nice staff and facilities. Very expensive
    • Leisure trip
    • Group
    • Boutique One Bedroom Suite
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Classy hotel with nice facilities and good room sizes

    Stayed in February 2024

  • Reviewed: 26 February 2024

    10
    Incredible comfortable hotel in a great location
    • Leisure trip
    • Solo traveller
    • Boutique King Room
    • Stayed 3 nights
    • Submitted via mobile

    No plugs accessible near bed for charging phone Aircon was a bit loud

    Comfortable bed Very helpful and friendly staff Continental breakfast was amazing and always exactly on time for room service Location could not be better for stadium and central downtown

    Stayed in February 2024

  • Reviewed: 25 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Boutique King Room
    • Stayed 1 night

    Nothing

    Room was beautiful, fantastic water pressure for the shower. The tv streaming was a nice surprise, allowed us to keep up with our shows. Staff were very attentive and helpful.

    Stayed in February 2024

  • Reviewed: 23 February 2024

    10
    This hotel exceeded all of my expectations. It was so comfortable and beautiful.
    • Leisure trip
    • Couple
    • Boutique King Room
    • Stayed 1 night

    Location was excellent - walking distance to so many good restaurants and bars Staff was super friendly Room was pretty spacious with a gas fireplace Restaurant food was pretty basic, but the ambiance was fantastic

    Stayed in January 2024

  • Reviewed: 22 February 2024

    8.0
    Attentive staff, great facilities and very comfortable
    • Leisure trip
    • Family with young children
    • Boutique King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Comfortable beds and lovely pool and spa

    Stayed in February 2024

  • Reviewed: 20 February 2024

    10
    This will be my go to hotel whenever I go to Vancouver !
    • Leisure trip
    • Couple
    • Boutique King Room
    • Stayed 2 nights
    • Submitted via mobile

    The only downside was the restaurant, service was amazing in the restaurant as well but the food was lacking. But with the location there was so many choices surrounding the hotel with the same walk time as to the restaurant almost.

    The staff were amazing and the room was the cleanest hotel room I’ve seen in years! The location was also amazing, you could walk to anything you’d want to eat and are right downtown for nightlife!

    Stayed in February 2024

  • Reviewed: 19 February 2024

    9.0
    Superb !
    • Leisure trip
    • Couple
    • Boutique King Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything is perfect 👍

    Staff are really nice and accommodating.We love their hospitality..

    Stayed in February 2024

  • Reviewed: 19 February 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Classique Boutique Room
    • Stayed 2 nights

    While the staff were all really nice they didn't have much of a clue about what happens in Vancouver. I wanted to take a shuttle bus up to Whistler one day so I asked at the front desk about the best one to get. I was told there was no bus to Whistler, so I went to my room googled it and found what I wanted and booked. Not sure if it was the best one or not but it did the job. But really this is a super small gripe, I'd definitely stay there again, the team were great they just need to do a bit more homework.

    The room was great, clean, and comfortable, liked the fireplace that was cool. Location was perfect and easy to get everywhere I needed to go. Liked that they had bikes too, they were handy for short trips around the city and when you are on foot it is great to be a bit more mobile.

    Stayed in February 2024

  • Reviewed: 18 February 2024

    9.0
    Kay and Shweta went above and beyond
    • Leisure trip
    • Solo traveller
    • Boutique King Room
    • Stayed 3 nights
    • Submitted via mobile

    Excellent and highly recommended

    Stayed in February 2024

  • Reviewed: 18 February 2024

    10
    Amazing hotel
    • Leisure trip
    • Couple
    • Boutique King Room
    • Stayed 4 nights
    • Submitted via mobile

    Everything was just amazing, nothing bad to say. Would recommend 100%

    Stayed in February 2024

  • Reviewed: 16 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Boutique King Room
    • Stayed 1 night
    • Submitted via mobile

    The room service was not good, only thing I didn’t like.

    The property was great. We loved our room, it was comfortable and clean.

    Stayed in February 2024

Showing 1 – 25

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