788 Richards Street, V6B 3A4 Vancouver, Canada
#3 of 74 hotels in Vancouver
Guests' ChoiceBased on 1133 hotel reviews
9.3Cleanliness
9.7
Comfort
9.6
Location
9.6
Facilities
9.4
Staff
9.7
Value for money
8.7
Free WiFi
9.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 15, 2024
Deirdre
CanadaExcellent location and amenities. Room was spacious and well laid out. Restaurant is excellent with great food and attentive staff. The gym and outdoor lap pool with hot tub were a much appreciated bonus. Outdoor patios are also lovely. Highly recommend this hotel.
Stayed in April 2024
Reviewed: April 15, 2024
John
New ZealandNA
nothing more but a fantastic place to stay
Stayed in April 2024
Reviewed: April 14, 2024
Nittaya
ThailandNo power outlets beside the bed.
Great staff
Stayed in April 2024
Reviewed: April 14, 2024
Myriam
CanadaLocation, pool, restaurant
Stayed in April 2024
Reviewed: April 13, 2024
Tracey
United States of AmericaGreat location and very cozy. The bathroom was super nice and the toiletries provided were fantastic. Staff was friendly and checkin a breeze.
Stayed in March 2024
Reviewed: April 10, 2024
Jamie
United States of AmericaMinor issue - folks using the pool were a bit loud after 9 pm, and our room overlooked the pool.
Liked everything. The breakfast was the most beautiful I have ever been served. Bed was superb. Location very convenient to the bus and train lines. No need for a car or even Uber.
Stayed in April 2024
Reviewed: April 8, 2024
Anika
CanadaThe rooms could have been a bit cleaner
Excellent location!
Stayed in March 2024
Reviewed: April 3, 2024
Jane
AustraliaService/staff /room service meals fantastic!
Stayed in April 2024
Reviewed: April 2, 2024
Tom
NorwayWe used the gym. It could be upgraded a bit, but worked fine. Nothing really to mention.
Nice breakfast venue and menu. Good service and attentive staff.
Stayed in February 2024
Reviewed: April 2, 2024
Kyle
United States of AmericaParking situation was ever-so-slightly confusing, but they account for this with helpful instructions. Food portion on the smaller side, at least to my American sensibilities ;)
Room was nearby excellent pool and hot tub. Restaurant had nice options and high quality service. Very attentive staff. Room had high-quality finishings and was immaculate.
Stayed in March 2024
Reviewed: April 2, 2024
Jordan
AustraliaNot so a much a 'didn't like', but it would be good to have the option of a less thick pillow. I found the ones on the bed a bit too thick and propped my neck up if I laid on them properly. Not a big deal though.
The room was lovely and clean and the hotel was in a fantastic location. The staff were friendly, helpful and very professional. We had a package delivered to us prior to arrival and the staff held on to it safely for us until we got there.
Stayed in March 2024
Reviewed: April 2, 2024
A
CanadaThe room service was fast and friendly, but the quality of the desserts we ordered was underwhelming. The molten lava cake was not fresh and seemed as if it had been reheated in a microwave. However, the vanilla ice cream that came with it was delicious.
We had a lovely stay at L'Hermitage. First and foremost - amazing bed. So comfortable and I haven't slept that well in a long time. The staff were efficient and friendly and the atmosphere and location were great too. Loved the lap pool. We had a very happy stay, would return and highly recommend the hotel.
Stayed in March 2024
Reviewed: April 1, 2024
Sydney
CanadaBreakfast was excellent and all staff were exceptional!
Stayed in March 2024
Reviewed: March 29, 2024
Luci
United States of AmericaThe staff were exceptional. The room was amazing and the food in the restaurant was fantastic. I can't say enough. This was by far the best hotel I have stayed in! Everything was within walking distance - dining, shopping, attractions.
Stayed in March 2024
Reviewed: March 28, 2024
Mary
AustraliaThe location of this hotel is so central and close to great cafes and restaurants as well as tourist destinations. The hotel has bikes to use so we were able to access bike paths in the city and cycle around the Stanley park Seawall. The rooms are spacious and comfortable. We especially loved the pool and hot tub. The staff are so helpful and friendly. They made our stay effortless. We loved this hotel!
Stayed in March 2024
Reviewed: March 27, 2024
Kerrie
AustraliaThe hotel was beautifully presented and the staff were all very welcoming. We enjoyed our brief stay very much.
Stayed in March 2024
Reviewed: March 26, 2024
Lisa
CanadaThere is nothing we don’t love about L’Heritage
Love this hotel, it’s absolutely perfect for a weekend getaway. The rooms are beautiful and clean the beds are luxurious and comfortable, the bathroom is spacious and spotless. The location is close to shopping, restaurants and sports/concert venues. We love the pool, hot tub and steam to recharge and unwind. The incredible helpful and kind staff are the added reason why we always choose this hotel when staying in Vancouver. :)
Stayed in March 2024
Reviewed: March 26, 2024
Tamara
United States of AmericaIt was a smaller hotel. Lovely. Personal. Terrific staff. Nice pool. Amazing king suite.
Stayed in March 2024
Reviewed: March 18, 2024
Gail
United KingdomThis is a great location especially if, like me, you are coming in by train from the airport as it is easy walking distance. It is also a short car ride to Pacific Central station where you board the Canadian train. You are spoilt for choice with shops and restaurants close by
Stayed in March 2024
Reviewed: March 17, 2024
Chloe
United KingdomFantastic hotel in a good location. We were lucky to be upgraded into a suit which was stunning with all the amenities required. We used the gym, pool and hot tub which were all really well equipped and maintained. The hotel staff were very helpful and polite. I would definitely recommend staying here for a trip to Vancouver.
Stayed in March 2024
Reviewed: March 13, 2024
Prashath
CanadaBetter coordination for turndown service. Could also provide more water in the room to drink.
Amazing front desk staff. Surrounded by many places to eat and conveniently located to a lot of places.
Stayed in March 2024
Reviewed: March 12, 2024
Andreas
GermanySuper Location. Always keen service. Service extraordinary. Carmen from Spain is fun! Thanks for your kind support !
Stayed in March 2024
Reviewed: March 9, 2024
Cheng-yu
CanadaNone
Excellent guest service and care
Stayed in March 2024
Reviewed: March 8, 2024
Kailey
CanadaClose proximity to everything you’d need downtown! Walking distance to great restaurants, cafes and bakeries! The rooms were bright, clean and came stocked with the basics.
Stayed in February 2024
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