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Reviews of Riverside Resort and Conference Centre 3 stars

35 Mactaquac Road, E3E 1L2 Mouth of Keswick, Canada

#1 of 1 hotels in Mouth of Keswick

Guests' Choice

Review score

Based on 68 hotel reviews

7.9

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.8

  • Location

    8.2

  • Facilities

    7.4

  • Staff

    8.4

  • Value for money

    8

  • Free WiFi

    7.5

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Showing 1 - 48

  • Reviewed: 13 February 2018

    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 1 night

    The hotel and the rooms are very outdated. It's time for the rooms to be updated for sure and rugs removed. The smell of the rooms aren't the greatest! And the bed was rock hard. The lights didn't work.

    The food was good, and the kids loved the pool area.

    Stayed in February 2018

  • Reviewed: 21 September 2017

    • Leisure trip
    • Couple
    • Superior Room One Queen Bed
    • Stayed 1 night
    • Submitted via mobile

    the place looks pretty at a distance and once was probably nice. but if you let it deteriorate for years and then let a drunk monkey to do the renos - you will get the 'riverview conference center' as a result

    looks nice on the outside, has a good indoor pool (still didn't want to check it), quiet place

    Stayed in August 2017

  • Reviewed: 20 September 2017

    • Leisure trip
    • Group
    • Standard Double Room with Two Double Beds
    • Stayed 2 nights

    The rooms were nice, starting to get dated, but they are doing work on the property. Restaurant was a little slow but food was good. Walk to the river and trails was very nice.

    Stayed in September 2017

  • Reviewed: 16 September 2017

    • Business trip
    • Solo traveller
    • Standard Double Room with Two Double Beds
    • Stayed 1 night

    The hotel had seen better days. The sheet on the bed had holes, the room was tired as was the lobby and restaurant. The cable list for TV was inaccurate. Service in the restaurant was not great understaffed.. The property was difficult to find. No signs on major roadways. The front desk was slow....

    the grounds were pretty

    Stayed in September 2017

  • Reviewed: 28 August 2017

    • Leisure trip
    • Couple
    • Standard Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    I would've liked a mini fridge in the room or a couple of extra outlets perhaps, but otherwise everything was excellent!

    Beautiful location with excellent rooms and restaurant! Perfect for a night stay.

    Stayed in August 2017

  • Reviewed: 27 August 2017

    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The grounds keeping at the front of the hotel could definitely be improved. Also,the front desk staff should be more knowledgeable and promote the attractions close to the hotel. The fact that the generating station a few miles away gives tours and there is the Mactaquac Boidiversity Facility close by that also gives tours is something they should mention to guests.

    Nice quiet location and clean, comfortable room. We also enjoyed the good-sized pool and hot tub. It was definitely a good value for the room and amenities.

    Stayed in August 2017

  • Reviewed: 23 August 2017

    • Leisure trip
    • Family with young children
    • Superior Room One Queen Bed
    • Stayed 1 night
    • Submitted via mobile

    Couldn't locate my reservation. Room with no view, uncomfortable bed with poor quality bedding. TV didn't work. Dirty windows, house flies, entire facility needs maintenance. Whirlpool jets didn't work. Hole at bottom of exit door next to my room large enough for rodents to enter!

    Quiet

    Stayed in August 2017

  • Reviewed: 3 August 2017

    • Leisure trip
    • Couple
    • Standard Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Bathroom lighting was very poor, a fluorescent lighting hidden under a valence made for every dim light in bathroom. I prefer a nice bright bathroom.

    We didn't explore the resort, as shortly after we arrived we went to visit a friend for the evening.

    Stayed in August 2017

  • Reviewed: 2 August 2017

    • Leisure trip
    • Couple
    • Superior Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    The hotel is rundown. the pool was dirty around the edges and the whirlpool didn't work .The hallway rugs need to be replaced. The people who own the hotel need to do an update to make it not look shabby. They are working on out side presentation. They need to really work on painting and new decor inside. An old blind on our window and no curtains?Old bedding etc.

    Staff was fine

    Stayed in August 2017

  • Reviewed: 23 July 2017

    • Leisure trip
    • Group
    • Standard Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    The cleaness of the room was not as great as it suposed to be. They did corner round!.. but it was fair.

    It was so quiet. And the staff is very frendly and they talk french!

    Stayed in July 2017

  • Reviewed: 4 July 2017

    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    The shower took a long time to heat up, but once it got warm it's nice.

    The atmosphere was so cozy and the staff were amazing! My partner and I had a magical weekend here!

    Stayed in July 2017

  • Reviewed: 4 June 2017

    • Leisure trip
    • Couple
    • Standard Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    The only bad thing to say was the fridge hadn't been cleaned out from a previous guest. Oopsies

    The pool was nice and the staff very helpful and very friendly. The view of the river and the back grounds were beautiful.

    Stayed in June 2017

  • Reviewed: 21 September 2016

    • Leisure trip
    • Group
    • Standard Double Room with Two Double Beds
    • Stayed 1 night

    When we arrived we asked for joining rooms we were told everything was booked, yet 2 cars in driveway, we verified later that evening same thing maybe 5 cars in driveway!! Room had cobwebs in corner

    Stayed in September 2016

  • Reviewed: 21 August 2016

    • Leisure trip
    • Solo traveller
    • Superior Room One Queen Bed
    • Stayed 1 night

    Inconvenience of lack of water in the morning. However,, the facility can't be criticized. They handled the situation very well...

    especially liked the large landscaped grounds to unwind in... On my stay,,, the region had a water supply line burst. The staff had water in reserve and offered free breakfast to offset the inconvenience..

    Stayed in July 2016

  • Reviewed: 2 August 2016

    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Snack machine wasn't full at all. Should have had a complimentary breakfast included. To top things off.

    The area was very clean. Staff were nice. The price was good.

    Stayed in August 2016

  • Reviewed: 28 July 2016

    • Solo traveller
    • Superior Double Room with Two Double Beds
    • Stayed 5 nights

    - lack of accessibility in bathtubs with no grips for seniors - windows around building need cleaning and since one must look through those to the lovely scenery it distracts - entry lanterns - of 4 only 1 was working - building looks very " tired"

    - all staff were very helpful - food was reasonably priced with enough selection for vegetarians

    Stayed in July 2016

  • Reviewed: 27 July 2016

    • Leisure trip
    • Couple
    • Standard Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    The building looked in need of maintenance when we arrived. We did not have any interest in looking at other areas of the building once we were in our room, based on the exterior of the place. There was no breakfast other than the buffet on Sunday morning so we left ASAP.

    The room was clean and the bed was comfortable.

    Stayed in July 2016

  • Reviewed: 17 May 2018

    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 1 night

    We enjoyed the pool and hot tub and the beautiful scenery.

    Stayed in May 2018

  • Reviewed: 16 May 2018

    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Not too large and very cosy and lovely situation

    Stayed in May 2018

  • Reviewed: 25 October 2017

    • Leisure trip
    • Group
    • Standard Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Basement room location

    Location

    Stayed in September 2017

  • Reviewed: 2 October 2017

    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night

    We enjoyed walking down to the river. Breakfast was reasonable and convenient.

    Stayed in September 2017

  • Reviewed: 18 September 2017

    • Leisure trip
    • Couple
    • Standard Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Food and service was awesome

    Stayed in August 2017

  • Reviewed: 12 September 2017

    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Needed a real facelift....especially in terms of the carpets

    It was quiet and you could tell that it had once been a beautiful spot

    Stayed in September 2017

  • Reviewed: 5 September 2017

    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Our room was upper floor

    Very clean and comfortable

    Stayed in September 2017

  • Reviewed: 16 August 2017

    • Leisure trip
    • Solo traveller
    • Standard Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    It is getting a little dated but renovation work was ongoing while I was there.

    Beautiful scenery. Great staff. Nice view. Relaxing.

    Stayed in August 2017

  • Reviewed: 10 August 2017

    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Place looking run down.

    The walking trails and water front. Restaurant excellent

    Stayed in July 2017

  • Reviewed: 6 August 2017

    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Old

    Beautiful location and great restaurant

    Stayed in July 2017

  • Reviewed: 2 August 2017

    • Leisure trip
    • Couple
    • Superior Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Appears a bit tired and in need of a few updates. Rooms need more electrical outlets.

    Food was good. Staff were outstanding.

    Stayed in July 2017

  • Reviewed: 19 July 2017

    • Leisure trip
    • Group
    • Standard Double Room with Two Double Beds
    • Stayed 1 night

    Not enough hot water in the morning!

    Friendly staff, and clean rooms

    Stayed in July 2017

  • Reviewed: 17 July 2017

    • Leisure trip
    • Family with young children
    • Superior Room One Queen Bed
    • Stayed 1 night
    • Submitted via mobile

    nothing

    everything was just perfect

    Stayed in July 2017

  • Reviewed: 7 July 2017

    • Leisure trip
    • Group
    • Standard Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    It was dated. It was OK for one night.

    Stayed in July 2017

  • Reviewed: 24 June 2017

    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Beds were extremely hard

    Staff was very friendly

    Stayed in June 2017

  • Reviewed: 8 September 2016

    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 3 nights

    the shoulder of the highway makes it hard to see where the approach is

    quiet country feel. staff good, courtious

    Stayed in September 2016

  • Reviewed: 27 July 2016

    • Leisure trip
    • Couple
    • Deluxe Room One Queen Bed
    • Stayed 1 night
    • Submitted via mobile

    Location and friendly , helpful staff . Good dollar value , great lo

    Stayed in July 2016

  • Reviewed: 3 July 2016

    • Business trip
    • Solo traveller
    • Standard Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    A total dump! Crappy, filthy, rundown dump.

    A total dump! Crappy, filthy, rundown dump.

    Stayed in July 2016

  • Reviewed: 25 June 2016

    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast buffet was quite mediocre.

    Stayed in June 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 15 September 2015

    • Group

    The hotel needs a little cosmetic updating. The third floor ceilings show some patch work covering up an obvious water leak from above. The lighting in the rooms needs improvement. My sister-in-law said her hairdryer in the bathroom popped and sparked a bit. The front entry doors are difficult to use. Need to be automatic and the floor level-rolling suitcases get stuck on the way in.

    The location is awesome. Beautiful views and nice lawn areas. Although we didn't get a chance to use it, the pool facility looked inviting.

  • Reviewed: 1 September 2015

    • Leisure trip
    • Couple

    Facility is showing it's age. People were smoking directly outside the main entrance and their smoke was coming into the lobby (they might as well have been smoking inside the lobby).

    Check in was easy and quick; room was quiet and clean. Good parking. Grounds were very nice. Pretty location right on the river.

  • Reviewed: 14 August 2015

    • Leisure trip
    • Couple

    End room next to exit door so every time someone exited the building the door would slam. Bed is hard if you are used to a pillow top mattress Air conditioning was broken.

    Location along the river is very pretty. Breakfast is very well priced. Friendly staff

  • Reviewed: 7 June 2015

    • Leisure trip
    • Couple

    beauty of the environment, both the location and the venue 30 acres for walks access to jetty on the river well appointed benches and chairs on the lawn large room very comfortable beds great value for money access to secure internet and printer in business centre plus free wi-fi in room

  • Reviewed: 18 November 2015

    • Leisure trip
    • Couple

    Had a great sleep. Very Quiet

  • Reviewed: 11 October 2015

    • Business trip
    • Group

    Hall carpets need cleaning.

  • Reviewed: 23 September 2015

    • Leisure trip
    • Couple

    Not enough staff for restaurant

    Exercise room and pool

  • Reviewed: 21 September 2015

    • Leisure trip
    • Couple

    Hotel could do with a refurbishment

    Beautiful setting. Lovely riverside walks

  • Reviewed: 13 September 2015

    • Leisure trip
    • Couple

    pool is only 3 ft deep.place is outdated

    quite place.

  • Reviewed: 11 September 2015

    • Leisure trip
    • Couple

    Easily accessible from the highway. The location was quite quaint and quiet. The staff were very friendly and helpful.

  • Reviewed: 25 August 2015

    • Leisure trip
    • Family with older children

    Dated, a bit shabby, initially very over priced

    Good location for us visiting friends

  • Reviewed: 15 July 2015

    • Leisure trip
    • Family with older children

    No A/c in the room.

    Pool & grounds areas

There are also 14 reviews without text. These impact the overall review score.

Showing 1 - 48

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