300 Commerce Valley Drive East, L3T 7X3 Thornhill, Canada
#3 of 4 hotels in Thornhill
Guests' ChoiceBased on 341 hotel reviews
8.0Cleanliness
8.4
Comfort
8.5
Location
8.6
Facilities
8.0
Staff
8.5
Value for money
7.8
Free WiFi
8.1
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End of dialog contentReviewed: 10 April 2024
Nkinzo
Canadano complaints
clean and quiet
Stayed in April 2024
Reviewed: 19 January 2024
Tim
United KingdomPerfect location for my work visit, this was my second visit. Particular thanks to Debbie at breakfast for her friendly and efficient service during my stay. :)
Stayed in January 2024
Reviewed: 10 January 2024
Carrie-anne
CanadaWe were in a double queen room. There was only a bedside table in between the beds, so as the person sleeping on the outside, I didn't have anywhere to put a drink or my phone or anything. Also, being on the 6th floor, water pressure wasn't great. Toilet was slow to flush, shower was mediocre. These are very finicky complaints, however and did not really affect our satisfaction or enjoyment of this awesome room.
Room was beautiful, service was absolutely incredible. Felt very upscale for the price paid. Lesser hotels would have cost more.
Stayed in January 2024
Reviewed: 6 January 2024
Vicky
Australialocation - a bit far from downtown and train station.
staff very friendly and helpful. good brekky. quiet area with coffee to go
Stayed in January 2024
Reviewed: 30 December 2023
Tung
CanadaThe spa was closed which was disappointing
Nice cafeteria, clean, nice staff and good location
Stayed in December 2023
Reviewed: 23 December 2023
Didier
FranceBreakfast not included and expensive
Nice place
Stayed in December 2023
Reviewed: 2 November 2023
Alex
CanadaFriendly staff (Debbie)
Stayed in October 2023
Reviewed: 18 October 2023
Ann
Trinidad and TobagoI have no complaints
Some more variety in breakfast items would have been nice
Stayed in September 2023
Reviewed: 27 September 2023
Lisa
CanadaNeeds a refresh
Stayed in September 2023
Reviewed: 21 September 2023
Angela
CanadaCost and location. Staff we’re great and accommodating.
Stayed in August 2023
Reviewed: 21 September 2023
Tim
United KingdomTravelled for Work, so the location was perfect... Breakfast was great, Highly recommend the waffles!
Stayed in August 2023
Reviewed: 6 September 2023
Chan
Canadadon't know ?
good location !
Stayed in September 2023
Reviewed: 21 August 2023
Amanda
United StatesThe bathrooms were dirty. The tub has Mildew in the corners and there was someone fake eye lashes left on the counter. You could tell someone dropped something and it splashed all over.
Convenient location, rooms where a nice size, and staff was friendly.
Stayed in August 2023
Reviewed: 19 August 2023
Liu
ChinaThe furnishings were somewhat outdated, and some facilities, like the hairdryer, were quite old. Although the location and facilities of the hotel were overall okay, it offered relatively low value for money due to its suburban location, resulting in extended travel times to both airports and train stations. What surprised me the most was that the two bottles of water offered in the guest room weren't free; they had to be purchased for 2 dollars each!
The room was generally good, the facilities were okay, and it was clean. It was located right by Hwy7 and can be easily reached by bus. There are many nice Asian restaurants near the hotel so that it would be a pleasant stay if you enjoy the Asian cuisines.
Stayed in August 2023
Reviewed: 18 August 2023
Banitaba
CanadaThey didn’t offer 24h tea and coffee
Clean, good staffs and the facilities
Stayed in August 2023
Reviewed: 13 August 2023
Stephanie
Canadanever had to pay extra for breakfast before. The hotel is beautiful but just too expensive and everything was always an “extra” charge.
I loved the location,staff were awesome and breakfast was great, and very clean.
Stayed in August 2023
Reviewed: 1 August 2023
Jasmine_blue12_4
United Stateslocation
clean
Stayed in July 2023
Reviewed: 31 July 2023
Debbie
Canadanice staff and convenience location to highway access and restaurants
Stayed in July 2023
Reviewed: 20 June 2023
Hermus
AustraliaNo water kettle
The size of room
Stayed in May 2023
Reviewed: 23 May 2023
Gackowski
CanadaContinental breakfast was not included
Stayed in May 2023
Reviewed: 4 April 2023
Ching
AustraliaThere was not hot water kettle in the room and have to get drinking hot water from the restaurant on the ground floor. The bathroom need some maintenance work.
The size of the room and friendly staff. The location is very convenient plenty of restaurants just around the corner with different cuisines from all over the world.
Stayed in March 2023
Reviewed: 3 March 2023
V95lau
CanadaIt was pretty dark and cluttered at the lobby
Size of the room and the window facing
Stayed in March 2023
Reviewed: 26 February 2023
Yi
CanadaThe price is expensive
breakfast not included.
Stayed in February 2023
Reviewed: 18 February 2023
Green
CanadaNo charging stations for my EV. Instead we had to use my husband's gas car to get from home to the hotel because we couldn't charge my EV. It would definitely make me choose the hotel again (or indeed the whole chain of hotels) if there was charging on-site.
Location
Stayed in January 2023
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