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  5. Reviews of Holiday Inn Vancouver-Centre Broadway, an IHG Hotel

Reviews of Holiday Inn Vancouver-Centre Broadway, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

711 West Broadway, V5Z 3Y2 Vancouver, Canada

#47 of 74 hotels in Vancouver

Guests' Choice

Review Score

Based on 666 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    8.6

  • Facilities

    8.1

  • Staff

    8.6

  • Value for money

    7.1

  • Free WiFi

    7.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 25, 2024

    8.0
    Overall very good.
    • Leisure trip
    • Solo traveler
    • Deluxe 1 Queen Room
    • Stayed 1 night

    My room got completely missed for cleaning one day. I came back late from being all day at VGH to find nothing had been done. I never did request that bedding be changed, and only a few towels during the 2 weeks I was there, so I was not a demanding customer. I called the front desk to send someone to bring some coffee and tea and empty the trash.

    Stayed in February 2024

  • Reviewed: March 23, 2024

    7.0
    Great value and a clean hotel
    • Leisure trip
    • Family with young children
    • Deluxe 2 Doubles Room
    • Stayed 3 nights

    We found that the mattresses on the beds were very firm and not that comfortable.

    The hotel is in an excellent location and close to many amenities.

    Stayed in March 2024

  • Reviewed: March 21, 2024

    8.0
    Pleasant , some nice restaurants close by, we felt safe walking around in the area.
    • Leisure trip
    • Couple
    • Deluxe 1 Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    A little noisy but we were close to the elevator

    Good location, was central for what we needed for the trip

    Stayed in March 2024

  • Reviewed: February 26, 2024

    9.0
    Excellent hotel and great location
    • Leisure trip
    • Couple
    • Superior 1 King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Room was very clean and spacious. Bed was very comfortable and with a corner room we had a very quiet stay. The included breakfast was typical for most chain hotels however the staff were very attentive and welcoming. Great location for attending events downtown whilst also being far enough removed for traveling with a vehicle. Nice secure parking at a cost.

    Stayed in February 2024

  • Reviewed: February 10, 2024

    9.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe 2 Doubles Room
    • Stayed 3 nights

    It was close to VGH. Had parking

    Close to

    Stayed in January 2024

  • Reviewed: January 20, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Deluxe 1 Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The elevator was very slow. No shuttle to the airport. People already pay enough that this services should be included in the price. TV and channel option were not very good. Should have some sort of streaming service.

    The service was great! Staff were helpful and attentive if you need something. Great location! Restaurant was great!

    Stayed in January 2024

  • Reviewed: January 10, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Feature 1 Queen Room with View
    • Stayed 1 night

    Very good breakfast. Convenient location.

    Stayed in January 2024

  • Reviewed: November 30, 2023

    8.0
    Great stay!
    • Business trip
    • Couple
    • Feature 1 King with View
    • Stayed 1 night

    Parking is expensive and parking stalls are quite small.

    Room was clean, beds were comfortable, and great view towards downtown Vancouver and Granville Island. Breakfast was excellent. Staff was nice and helpful. Great location if you are visiting someone at Vancouver General Hospital.

    Stayed in November 2023

  • Reviewed: November 14, 2023

    9.0
    We enjoyed our stay at the Holiday Inn.
    • Leisure trip
    • Couple
    • Superior 2 Queens Room with Sofa Bed
    • Stayed 4 nights

    Fantastic location near all the medical facilities. The facility was clean and the staff were courteous.

    Stayed in November 2023

  • Reviewed: November 13, 2023

    9.0
    Great stay
    • Family with young children
    • Deluxe 2 Doubles Room
    • Stayed 1 night
    • Submitted from a mobile device

    Restaurant attached was not the best but staff was pleasant

    The location was excellent as I was visiting family member in the hospital. Staff were accommodating as they placed multiple family members on the same floor.

    Stayed in November 2023

  • Reviewed: November 10, 2023

    8.0
    Very good in general
    • Leisure trip
    • Family with young children
    • Deluxe 2 Doubles Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Elevator very slow. Some issues with key cards

    Staff was friendly

    Stayed in October 2023

  • Reviewed: November 4, 2023

    8.0
    The Hotel provided what was needed for our stay.
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Pool was not very warm. There was no hot tub.

    Location was excellent. Breakfast was delicious. Beds were very comfortable. Amenities in room were great, keurig coffee maker, water, toiletries.

    Stayed in November 2023

  • Reviewed: October 29, 2023

    8.0
    On bus route
    • Business trip
    • Solo traveler
    • Deluxe 1 Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Good location

    Stayed in October 2023

  • Reviewed: October 19, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Feature 2 Doubles Room with View
    • Stayed 5 nights

    Expected a higher quality of mattress and was disappointed with the softness of mattress.

    close to Vancouver General Hospital which was purpose of travelling to Vancouver and choosing this hotel

    Stayed in October 2023

  • Reviewed: October 5, 2023

    7.0
    Quiet restful stay.
    • Leisure trip
    • Couple
    • Deluxe 1 Queen Room
    • Stayed 3 nights

    How I wish that parking is free for your guests. Would love to see green tea in the room. Also, it will be better if you have a light switch when you enter the room and USB inlet installed for charging gadgets. And lastly, wish that you can monitor people smoking. I smelled grass twice when I entered the elevator. I have allergies to smoke.

    Location is perfect. Near to everything we needed. Shops, Restaurants, Groceries, and even pharmacies. The location is quiet as well. The room is quiet too.

    Stayed in October 2023

  • Reviewed: September 26, 2023

    7.0
    Good stay just too expensive
    • Couple
    • Feature 2 Doubles Room with View
    • Stayed 1 night
    • Submitted from a mobile device

    Price

    Good location to VGH

    Stayed in September 2023

  • Reviewed: September 26, 2023

    8.0
    It was comfortable, convenient, and safe. The housekeeping staff does an incredible job.
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Pricey, but not surprising considering the market for hotel stays in Vancouver.

    Location, cleanliness, convenience, great housekeeping service, lots of towels (more than enough) and highly appreciated the water bottles being replaced every day.

    Stayed in September 2023

  • Reviewed: September 21, 2023

    8.0
    Hotel well situated, clean and well appointed rooms, courteous staff - Only wish the breakfast buffet was to the same st
    • Business trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast buffet is well below standard offerings from similar hotels.

    Location and Staff courteousness

    Stayed in September 2023

  • Reviewed: September 8, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Feature 1 Queen Room with View
    • Stayed 5 nights
    • Submitted from a mobile device

    All very stress free, good location close to family and attractions, lovely staff. Good breakfast at restaurant, great view from room. Thank you

    Stayed in September 2023

  • Reviewed: September 7, 2023

    9.0
    The Holiday Inn Vancouver Centre is a great hotel and has easy access to any medical or dental appointments in the area.
    • Couple
    • Deluxe 1 Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    All was good

    Great location, wonderful front desk staff, nice on site restaurant and staff

    Stayed in September 2023

  • Reviewed: September 6, 2023

    8.0
    Good to stay there
    • Leisure trip
    • Couple
    • Deluxe 2 Doubles Room
    • Stayed 4 nights
    • Submitted from a mobile device

    More items can be selected

    So so

    Stayed in September 2023

  • Reviewed: September 5, 2023

    8.0
    Pleasant and very comfortable visit to Vancouver.
    • Leisure trip
    • Couple
    • Feature 1 King with View
    • Stayed 3 nights

    Most hotels I frequent include buffet breakfast. The buffet breakfast here was $20.00 per person extra and nothing special.

    The location was good and easy to use the train and the bus. Everything seemed new and clean. We had a great view. Staff was friendly.

    Stayed in August 2023

  • Reviewed: September 4, 2023

    8.0
    Great location, clean, nicely appointed room
    • Leisure trip
    • Couple
    • Deluxe 2 Doubles Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The price

    Stayed here before a cruise. Nice location, friendly desk staff and very helpful with storing luggage, things to do and see in Vancouver. I'd definitely recommend.

    Stayed in August 2023

  • Reviewed: September 1, 2023

    8.0
    Enjoyed our one night stay before heading to our cruise.
    • Leisure trip
    • Couple
    • Deluxe 2 Doubles Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room was way overpriced.

    Easily located to downtown.

    Stayed in August 2023

Showing 1 - 25

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