686 Princess Street, K7L 1E7 Kingston, Canada
Based on 303 hotel reviews
6.9Cleanliness
7.7
Comfort
7.6
Location
7.4
Facilities
7.0
Staff
8.3
Value for money
7.1
Free WiFi
7.1
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 8, 2023
John
CanadaDid not have breakfast was not appealing
Stayed in May 2023
Reviewed: May 6, 2023
Richard
CanadaThe bed is too soft
Clean, enough facilities, free water, friendly staff.
Stayed in May 2023
Reviewed: May 1, 2023
Nancy
CanadaDifferent heating source. It was warm enough though.
We were close to downtown. The room was clean. The staff was friendly. The room was well stocked. The tv was kind of small but it was ok. I liked having fridge and microwave. We didn't know there was breakfast if there was - not sure. It was a little more than what I wanted to pay but certainly less expensive that other places. Parking was a bonus. Free Wifi was good. Water and snacks in the lobby - nice touch. Lots of information on what to see and do in Kingston and surrounding areas.
Stayed in April 2023
Reviewed: January 13, 2023
John
Canadabreakfast sucked
cheap
Stayed in December 2022
Reviewed: January 9, 2023
Jeanette
CanadaOnly one base board was working. Had to double up on blankets Had a delivery from Shoppers. Driver was stopped at front desk & was asked for ID which was uncalled for. No view of the city. Only a fence to look at & a street. Couldn’t get internet on iPad.
The room was quiet. Not ready at the time they assured me that it was ready.
Stayed in January 2023
Reviewed: December 31, 2022
Derek
NetherlandsNo real breakfast, coffee and juice machines available. But very close to restaurants.
Great location. Good value for money. Comfortable room recently renovated.
Stayed in December 2022
Reviewed: December 19, 2022
John
Canadasound of the heater; breakfast was only oj and a granola bar
clean, newish, convenient location, great price
Stayed in December 2022
Reviewed: December 13, 2022
Peter
AustraliaBasic motel style room. A 20 minute walk from the waterfront and nightlife.
Clean with all ammenities. Reception staff were very friendly and helpful.
Stayed in September 2022
Reviewed: October 10, 2022
Eva
CanadaWalls are a bit thin so can hear people next to you.
They have a machine that makes either coffee or hot water for tea at any time of day. It's great to get something after being out all day when it's cool. Also provided an extra blanket when I asked. They do provide a basic breakfast so you have good start before you go out. Mini fridge and microwave in the room as well.if you want to bring some supplies.
Stayed in October 2022
Reviewed: October 8, 2022
Paul
CanadaMotel at hotel prices
Stayed in September 2022
Reviewed: October 8, 2022
Todd
CanadaLocation was great.
Stayed in October 2022
Reviewed: October 1, 2022
Don
CanadaThe WiFi was so slow I had to use data. No way to heat my to room. I had to call the front desk to get a heater. The mattress was a little uncomfortable. I think I was to soft. They offered way too much chocolate for breakfast. Last time I stayed there there was cereal. Basically could have used more options. The outside could use some work a lot of the concrete was cracked or crumbling. The tv was to small for the room. Half of the channels were visually impaired and had no way of turning that off.
The room was nice. Smelled fresh. Clean. Large. I have stayed at that hotel before and this room was much better! Love the retro design.
Stayed in September 2022
Reviewed: September 29, 2022
Paul
CanadaIncluded breakfast was basic but acceptable.
Check-in was very quick and accommodating.
Stayed in September 2022
Reviewed: September 26, 2022
Laurie
CanadaWhen we put the mat down to have a shower and then placed it back up on the tub to dry all kinds of long dark hair was in the tub (gross and not ours). Very noisy from others outside at early hours
Rooms were spacious enough as well as bathrooms. A retro 70's look but tasteful.
Stayed in September 2022
Reviewed: September 26, 2022
Amber
United States of AmericaA great location for a week of walking to see bands play throughout Kingston. Bed is comfortable, amenities are pleasant, staff are great and very helpful.
Stayed in September 2022
Reviewed: September 19, 2022
Madeleine
CanadaCroissants and coffee machine in the office were great! Staff was super friendly and helpful too
Stayed in September 2022
Reviewed: September 8, 2022
Linda
CanadaConvenience to downtown
Stayed in June 2022
Reviewed: September 2, 2022
Roger
Canadavery dated
Stayed in September 2022
Reviewed: September 1, 2022
Grant
Canadaretro feel
great reno of the old bones of the HJ property
Stayed in August 2022
Reviewed: August 29, 2022
Char
CanadaThe front desk clerk was amazing his name was Hart he was so helpful and answered all our questions.
Stayed in August 2022
Reviewed: August 13, 2022
Gilda
CanadaThe premises on the OUTSIDE need to be renovated to a more modern look for the price ! We are paying over 200 dollars for a room! The surroundings maybe are a bit disappointing , but unfortunately I understand you can t do much about that!
I really loved the fact the premises were very clean ...smelled clean too! No odor of mold, humidity nor cigarette!
Stayed in August 2022
Reviewed: August 13, 2022
Bill
Canadalocal .noisy
staff
Stayed in July 2022
Reviewed: August 5, 2022
Lorraine
CanadaThe bed was not a queen bed, found the bed very small. Also the room was not $179.00/ night room. Maybe a $99.00/night room.
The staff were amazing. The rooms were very clean and updated. Great location.
Stayed in August 2022
Reviewed: August 4, 2022
Ed
United States of AmericaThe wifi did not always work. The breakfast was skimpy.
The quality of the room, along with the location and ample parking made this facility a perfect choice. The cookies were fabulous.
Stayed in August 2022
Reviewed: August 3, 2022
Cynthia
CanadaBathroom sink ledge is too small and no shelf near sink/mirror to put toiletries on. Exterior Howard Johnson's sign at road was turned off (11:30 arrival at night) so we could not find the motel
Room very clean. Shower very clean. Bed was very comfortable
Stayed in August 2022
Cuenca, Spain
Funchal, Portugal
Denver, USA
Hajdúszoboszló, Hungary
Tbilisi, Georgia
Málaga, Spain
Sernio, Italy
Trivandrum, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content