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  5. Reviews of Hume Hotel & Spa

Reviews of Hume Hotel & Spa This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

422 Vernon Street, V1L 4E5 Nelson, Canada

#5 of 21 hotels in Nelson

Guests' Choice

Review Score

Based on 451 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.4

  • Location

    9.5

  • Facilities

    9.1

  • Staff

    9.4

  • Value for money

    8.4

  • Free WiFi

    9.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 10, 2024

    9.0
    Lovely hotel, but avoid booking a "pub" room
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights

    We arrived and were told that the Queen room I had booked was a "Pub Queen," meaning that it was above the pub, and we could expect it to be noisy, but not too noisy on weeknights. Are you kidding? I would never have booked a room called a "Pub Queen," if it had been described this way on Booking.com! The only options were to pay more for a suite or take a "European" room on the 4th floor. We accepted the latter and ended up in perhaps the most cramped hotel room I've every stayed in (smaller than Parisian hotel rooms). The bathroom was similarly tiny and cramped. The room was clean and comfortably appointed with nice linens, but it was boiling hot unless we opened a window or turned on the A/C. The pub is a lively place for a drink and entertainment, but one wouldn't want to have a room adjacent to or above it!

    The location of this hotel is excellent - we walked all around downtown Nelson and felt we got to know the city a bit after 4 days. The Hume is a clean, beautiful historic hotel with attentive staff.

    Stayed in March 2024

  • Reviewed: January 23, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 1 night

    Room was too hot overnight. Dinner food was ok - but not exceptional. Restaurant was empty on a Saturday night - probably reflecting the quality of the food

    Location was excellent - right in town but quiet. Brunch was excellent.

    Stayed in January 2024

  • Reviewed: January 11, 2024

    8.0
    Cozy boutique hotel, nice location but can get noisy
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    We didn’t realize that if you don’t book directly with the hotel, you Don’t get the delicious breakfast. We paid $38 dollars for breakfast. We always choose the Hume because the breakfast is great. We were disappointed to have to go off site and hunt for affordable food.

    We were upgraded from a standard room to a 2 bedroom suite. Great view of the mountains and the river.

    Stayed in January 2024

  • Reviewed: December 19, 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • Quadruple Room
    • Stayed 1 night

    Great location, cool old hotel vibe.

    Stayed in December 2023

  • Reviewed: November 20, 2023

    9.0
    Beautiful, historic hotel. Comfortable beds, great staff.
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    The cost. A little spendy for what you get.

    It’s a beautifully appointed hotel, in downtown Nelson. The beds are comfortable, the staff is nice.

    Stayed in October 2023

  • Reviewed: November 1, 2023

    10
    Would stay again, great staff and location
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    A little pricey for not a peak time of travel. USB plugins in the room were surprisingly not found anywhere.

    Great and helpful staff!

    Stayed in October 2023

  • Reviewed: October 18, 2023

    10
    See previous comments.
    • Leisure trip
    • Couple
    • Quadruple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Very clean, spacious room. We stayed for 4 nights in a room over the pub and the sound was barely audible. Earplugs are provided but we didn’t need them. Complimentary breakfasts were delicious. Staff was very accommodating and I loved the fruit infused water at the front desk. Will definitely come back. Excellent value for money!

    Stayed in October 2023

  • Reviewed: September 29, 2023

    9.0
    Enjoyed the ambience of the hotel.
    • Leisure trip
    • Couple
    • Quadruple Room
    • Stayed 1 night

    Our veal dinners were not very good. Breakfast was good.

    Front desk was very accommodating as we were early and she found us a quiet room we could get in right away. Our coffee machine wasn't working and she bought us 2 coffees and found the trouble with the machine..

    Stayed in September 2023

  • Reviewed: September 26, 2023

    10
    Top notch stay. The rooms were spacious and clean with exceptional staff.
    • Leisure trip
    • Couple
    • Quadruple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Old but updated hotel. The rooms were spacious and clean. The staff were very helpful and courteous.

    Stayed in September 2023

  • Reviewed: September 24, 2023

    10
    Wonderful
    • Leisure trip
    • Group
    • Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Had trouble with the heating system but all worked out.

    Excellent location. Good rooms.

    Stayed in September 2023

  • Reviewed: September 23, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Quadruple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    A little noise nightly from the bar below, but couldn't be helped I guess :)

    Breakfasts were good! The location is excellent. We enjoyed touring the Museum across the street. Nelson is my hometown, always love visiting ❤️

    Stayed in September 2023

  • Reviewed: September 15, 2023

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Parking

    History. Great breakfast.

    Stayed in September 2023

  • Reviewed: September 13, 2023

    9.0
    An historic hub for a fascinating town.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    It sounds like the management are going to be cutting back on certain things to contain costs e.g the Monday night music, which would be a real shame.

    The Hume is a cornerstone of Nelson and has bags of character to make you feel part of a special place. There is something for everyone at this hotel which was highlighted by a very good meal on a Monday evening accompanied by a talented jazz duo. The place buzzed.

    Stayed in September 2023

  • Reviewed: September 13, 2023

    9.0
    Perfect for a quick getaway
    • Leisure trip
    • Travelers with friends
    • Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Although the hotel os straight forward with it, it still comes a bit as a surprise how loud it is. Nothing the hotel could do aboit this, but bring your earplugs.

    Great historic building that has been lovingly renovated. Perfect location and awesome Spa within.

    Stayed in September 2023

  • Reviewed: August 26, 2023

    9.0
    Nice getaway for a few days!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    The location in downtown Nelson was so convenient for walking the streets and seeing the sights. Love the dark wood banisters and breakfast room. Nice breakfast included.

    Stayed in July 2023

  • Reviewed: August 14, 2023

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    The price

    Great location. Lots of history.

    Stayed in July 2023

  • Reviewed: August 13, 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Parking, or a voucher for the parkade next door, should have been included

    No parking was a bit of an issue

    Stayed in August 2023

  • Reviewed: August 6, 2023

    10
    Great hotel in a great location.
    • Leisure trip
    • Couple
    • Quadruple Room
    • Stayed 1 night

    Nothing.

    The hotel was in a perfect location for exploring Nelson. There are many restaurants nearby and we were planning to have a drink in the Library Bar before looking for someplace to eat. We loved the atmosphere in the Library (with music playing), and it was hot outside so we decided to stay right there for dinner. Loved it! Also, we were lucky to arrive at a time when there was a parking space available next door and we were given a complimentary pass.

    Stayed in August 2023

  • Reviewed: July 23, 2023

    10
    Didn’t need to leave the hotel to enjoy Nelson.
    • Leisure trip
    • Travelers with friends
    • Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Beautifully restored

    Location the best in town.

    Stayed in July 2023

  • Reviewed: July 21, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Rude noisy guest in next room woke us early

    Breakfast - excellent

    Stayed in June 2023

  • Reviewed: July 11, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Beautiful heritage building right in town. We would definitely stay again

    Stayed in July 2023

  • Reviewed: July 10, 2023

    9.0
    Well appointed, historical and comfortable. We will stay there again!
    • Leisure trip
    • Couple
    • Economy Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The wait staff in the General Store restaurant were less than friendly, and acted like the customers were a bother to them. The breakfast was filling, but not exceptional.

    The building’s history has been preserved beautifully. The front desk staff were exceptionally friendly and helpful. The bed was very comfortable and everything was clean. Great location!

    Stayed in July 2023

  • Reviewed: July 7, 2023

    10
    Love staying at the Hume when we go to Nelson.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Tv didn’t work but not really a big deal.

    Great location. Cute and comfortable room. Fabulous breakfast options.

    Stayed in July 2023

  • Reviewed: July 6, 2023

    9.0
    Lovely hotel in Nelson
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    It's clean and modern

    Stayed in July 2023

Showing 1 - 25

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