429 Banff Avenue, T1L 1B2 Banff, Canada
#41 of 49 hotels in Banff
Guests' ChoiceBased on 1027 hotel reviews
7.8Cleanliness
8.2
Comfort
8.2
Location
8.9
Facilities
7.6
Staff
8.6
Value for money
7.5
Free WiFi
8.2
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End of dialog contentReviewed: 27 March 2024
Melani
CanadaYou can hear the noise from the hall. Sometimes, late at night there are still noises from other guests.
Accessibility. They gave us a bus pass door the duration of our stay. I think that's what all the hotels do to encourage tourists to take public transportation. I would recommend this hotel.
Stayed in March 2024
Reviewed: 26 March 2024
Ming
CanadaThe hot tub
Staffs are friendly
Stayed in March 2024
Reviewed: 25 March 2024
Anna
CanadaThe basement floor going to the parking area seems so narrow lots of things in the hallway.
I left my wallet after checking out! The staff found it in my room and called me minutes after we left the hotel. Im very grateful for what they did..
Stayed in March 2024
Reviewed: 25 March 2024
Lisa
CanadaThe bathroom wasn't all in one room. The sink and hair dryer, mirror etc. was in the main part of the room. The beds had some kind of cover on the mattress that made an excessive amount of noise every time you moved. There was very little in the way of blankets or covers. The lights were incredibly bright, and there wasn't a lamp to just have some soft lighting. The carpet in the hallways was quite worn and dirty looking. The entire space could use an upgrade.
It's great that there was a fridge in the room. It was also quite clean. I liked that we could open the balcony door.
Stayed in March 2024
Reviewed: 24 February 2024
Ricks_ca
Canadagreat location
Stayed in January 2024
Reviewed: 20 February 2024
Kristen
CanadaRoom was too hot at night
Great location, clean rooms, friendly and helpful staff
Stayed in February 2024
Reviewed: 13 February 2024
Irene
United StatesGood value. Large comfortable rooms, clean, friendly staff, underground parking, delicious restaurant.
Stayed in January 2024
Reviewed: 23 January 2024
Esther
CanadaThere’s no AMA discount. Prices seem to have greatly increased Elevator was out of order for a while.
Beds were comfortable. Room was spacious. Underground parking is a nice plus. Hot tub is great to have.Restaurant on premises is convenient for breakfast.
Stayed in January 2024
Reviewed: 18 January 2024
Cassidy
CanadaOverall the stay was nice, however we did have one night with multiple fire alarms and woke up the next morning with no water. When we arrived the underground parking was broken as well.
It was your basic property. Rooms were nicely done.
Stayed in January 2024
Reviewed: 1 January 2024
Anna
CanadaThe room was OK, but the whole Inn need some upgrade like carpet on the public are, high toialett and so on.
Stayed in December 2023
Reviewed: 29 December 2023
Edgar
CanadaPrice
Comfortable beds, spacious rooms.
Stayed in December 2023
Reviewed: 29 December 2023
Jason
CanadaLocation
Stayed in December 2023
Reviewed: 20 December 2023
Kerri
CanadaVery loud
Close to downtown and a excellent restaurant
Stayed in December 2023
Reviewed: 25 November 2023
Amanda
AustraliaI liked it all
Comfy beds, great location
Stayed in November 2023
Reviewed: 19 November 2023
Prem
CanadaA little dated but but fit in well with the ambience
Quaint and cozy, conveniently located, very friendly staff
Stayed in October 2023
Reviewed: 3 November 2023
Kellie
CanadaNo microwaves in the room.
Comfy beds
Stayed in October 2023
Reviewed: 2 November 2023
Don
CanadaIt’s a little dated and could use a bit of a sprucing.
A good location well within walking distance of the downtown. The staff was somewhat helpful. The property has a pool and a small gym.
Stayed in October 2023
Reviewed: 29 October 2023
Bethany
United KingdomWe stayed there for 3 nights and didn’t have our room cleaned once. The first night we asked for it not to, but we were shocked the following nights when it hadn’t been cleaned. When asking the reception staff they said ‘the cleaners don’t always do a full clean’??? The fitness facilities were acceptable if you don’t mind a small gym underground with not much air ventilation. We didn’t think it was good value for money, it is extremely dated and the carpets in the hotel are disgusting with numerous of stains. We payed a lot for out of season and just out of curiosity we looked to see how much it was in season!!!! We were extremely shocked to see how much it was!!!! Triple what we paid and we thought what we paid was already steep!! I guess if you’re just there for a place to put your head down then it’s fine but just be warned, it’s quite pricey!
We have 2x double beds each which were nice. It’s not too far of a walk to the centre.
Stayed in October 2023
Reviewed: 28 October 2023
Tai
VietnamThe cold air keeps coming in from the window even though they are closed.
Stayed in October 2023
Reviewed: 27 October 2023
Ronita
CanadaThe place is a bit dated. Could do with some updates.
The hotel is located in the heart of Banff and anywhere is within walking distance. Buses are easily available from the Banff High School Transit Hub which is steps away from the hotel, Lots of restaurants and fantastic views of the mountains everywhere.
Stayed in September 2023
Reviewed: 25 October 2023
Bruce
AustraliaHot tub was not working properly.
The rooms were big and comfortable.
Stayed in September 2023
Reviewed: 25 October 2023
Grace
CanadaIt’s a bit dated - older carpets.
Excellent location, free parking and great restaurant right next door. Staff were incredible especially Linnea at front desk.
Stayed in October 2023
Reviewed: 22 October 2023
Derrick
CanadaThe hot tub needs to be open later. 9:00pm closed is way to early for a mountain town
Property was clean and close to town
Stayed in October 2023
Reviewed: 21 October 2023
Kim
CanadaClose to downtown
Stayed in October 2023
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