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  5. Reviews of Irwin's Mountain Inn

Reviews of Irwin's Mountain Inn 3 stars

429 Banff Avenue, T1L 1B2 Banff, Canada

#41 of 49 hotels in Banff

Guests' Choice

Review score

Based on 1027 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.2

  • Location

    8.9

  • Facilities

    7.6

  • Staff

    8.6

  • Value for money

    7.5

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 27 March 2024

    7.0
    It was great. Check in and check out was easy. Reception was very accommodating.
    • Leisure trip
    • Family with young children
    • Standard 2 Queen Room
    • Stayed 2 nights

    You can hear the noise from the hall. Sometimes, late at night there are still noises from other guests.

    Accessibility. They gave us a bus pass door the duration of our stay. I think that's what all the hotels do to encourage tourists to take public transportation. I would recommend this hotel.

    Stayed in March 2024

  • Reviewed: 26 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard 2 Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The hot tub

    Staffs are friendly

    Stayed in March 2024

  • Reviewed: 25 March 2024

    7.0
    Great location along downtown..
    • Leisure trip
    • Family with young children
    • Standard 2 Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The basement floor going to the parking area seems so narrow lots of things in the hallway.

    I left my wallet after checking out! The staff found it in my room and called me minutes after we left the hotel. Im very grateful for what they did..

    Stayed in March 2024

  • Reviewed: 25 March 2024

    7.0
    Not bad, but could use some improvements.
    • Leisure trip
    • Couple
    • Standard 2 Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom wasn't all in one room. The sink and hair dryer, mirror etc. was in the main part of the room. The beds had some kind of cover on the mattress that made an excessive amount of noise every time you moved. There was very little in the way of blankets or covers. The lights were incredibly bright, and there wasn't a lamp to just have some soft lighting. The carpet in the hallways was quite worn and dirty looking. The entire space could use an upgrade.

    It's great that there was a fridge in the room. It was also quite clean. I liked that we could open the balcony door.

    Stayed in March 2024

  • Reviewed: 24 February 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior 2 Queen Room
    • Stayed 1 night

    great location

    Stayed in January 2024

  • Reviewed: 20 February 2024

    9.0
    Super affordable and comfortable stay in a fantastic location, and the staff were beyond helpful and friendly.
    • Leisure trip
    • Group
    • Standard 2 Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Room was too hot at night

    Great location, clean rooms, friendly and helpful staff

    Stayed in February 2024

  • Reviewed: 13 February 2024

    9.0
    A great central location for a variety of vacation activities.
    • Leisure trip
    • People with friends
    • Standard 2 Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Good value. Large comfortable rooms, clean, friendly staff, underground parking, delicious restaurant.

    Stayed in January 2024

  • Reviewed: 23 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior 2 Queen Room
    • Stayed 2 nights

    There’s no AMA discount. Prices seem to have greatly increased Elevator was out of order for a while.

    Beds were comfortable. Room was spacious. Underground parking is a nice plus. Hot tub is great to have.Restaurant on premises is convenient for breakfast.

    Stayed in January 2024

  • Reviewed: 18 January 2024

    7.0
    It was okay, we likely would only stay again if the price was right.
    • Leisure trip
    • Family with young children
    • Standard 2 Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    Overall the stay was nice, however we did have one night with multiple fire alarms and woke up the next morning with no water. When we arrived the underground parking was broken as well.

    It was your basic property. Rooms were nicely done.

    Stayed in January 2024

  • Reviewed: 1 January 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Superior 2 Queen Room
    • Stayed 1 night

    The room was OK, but the whole Inn need some upgrade like carpet on the public are, high toialett and so on.

    Stayed in December 2023

  • Reviewed: 29 December 2023

    9.0
    A wonderful experience
    • Leisure trip
    • Group
    • Superior 2 Bedroom Suite 2 Queen
    • Stayed 1 night
    • Submitted via mobile

    Price

    Comfortable beds, spacious rooms.

    Stayed in December 2023

  • Reviewed: 29 December 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard 2 Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Location

    Stayed in December 2023

  • Reviewed: 20 December 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior 2 Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Very loud

    Close to downtown and a excellent restaurant

    Stayed in December 2023

  • Reviewed: 25 November 2023

    9.0
    Lovely cosy place, great sized rooms with good old fashioned service, welcoming
    • Leisure trip
    • Family with young children
    • Standard 2 Queen Room
    • Stayed 5 nights
    • Submitted via mobile

    I liked it all

    Comfy beds, great location

    Stayed in November 2023

  • Reviewed: 19 November 2023

    8.0
    Good value for what we paid
    • Leisure trip
    • Group
    • Standard 2 Queen Room
    • Stayed 1 night

    A little dated but but fit in well with the ambience

    Quaint and cozy, conveniently located, very friendly staff

    Stayed in October 2023

  • Reviewed: 3 November 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard 2 Queen Room
    • Stayed 3 nights

    No microwaves in the room.

    Comfy beds

    Stayed in October 2023

  • Reviewed: 2 November 2023

    7.0
    Nice place for a short stay
    • Leisure trip
    • Couple
    • Standard 2 Queen Room
    • Stayed 1 night
    • Submitted via mobile

    It’s a little dated and could use a bit of a sprucing.

    A good location well within walking distance of the downtown. The staff was somewhat helpful. The property has a pool and a small gym.

    Stayed in October 2023

  • Reviewed: 29 October 2023

    7.0
    Okay rooms in an okay hotel but in an a good location
    • Leisure trip
    • Couple
    • Standard 2 Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    We stayed there for 3 nights and didn’t have our room cleaned once. The first night we asked for it not to, but we were shocked the following nights when it hadn’t been cleaned. When asking the reception staff they said ‘the cleaners don’t always do a full clean’??? The fitness facilities were acceptable if you don’t mind a small gym underground with not much air ventilation. We didn’t think it was good value for money, it is extremely dated and the carpets in the hotel are disgusting with numerous of stains. We payed a lot for out of season and just out of curiosity we looked to see how much it was in season!!!! We were extremely shocked to see how much it was!!!! Triple what we paid and we thought what we paid was already steep!! I guess if you’re just there for a place to put your head down then it’s fine but just be warned, it’s quite pricey!

    We have 2x double beds each which were nice. It’s not too far of a walk to the centre.

    Stayed in October 2023

  • Reviewed: 28 October 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard 2 Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The cold air keeps coming in from the window even though they are closed.

    Stayed in October 2023

  • Reviewed: 27 October 2023

    7.0
    Fantastic location in the a charming district of Banff
    • Leisure trip
    • Couple
    • Superior 2 Queen Room
    • Stayed 2 nights

    The place is a bit dated. Could do with some updates.

    The hotel is located in the heart of Banff and anywhere is within walking distance. Buses are easily available from the Banff High School Transit Hub which is steps away from the hotel, Lots of restaurants and fantastic views of the mountains everywhere.

    Stayed in September 2023

  • Reviewed: 25 October 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard 2 Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Hot tub was not working properly.

    The rooms were big and comfortable.

    Stayed in September 2023

  • Reviewed: 25 October 2023

    7.0
    Wonderful stay
    • Leisure trip
    • Couple
    • Standard 2 Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    It’s a bit dated - older carpets.

    Excellent location, free parking and great restaurant right next door. Staff were incredible especially Linnea at front desk.

    Stayed in October 2023

  • Reviewed: 22 October 2023

    7.0
    Our stay was good. We liked the property good location and room was comfortable. I don’t know if we would stay again as
    • Leisure trip
    • Family with young children
    • Superior 2 Bedroom Suite 2 Queen
    • Stayed 2 nights
    • Submitted via mobile

    The hot tub needs to be open later. 9:00pm closed is way to early for a mountain town

    Property was clean and close to town

    Stayed in October 2023

  • Reviewed: 21 October 2023

    8.0
    Very good for the price
    • Leisure trip
    • Couple
    • Standard 2 Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Close to downtown

    Stayed in October 2023

Showing 1 – 25

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