42 rue Sainte-Anne, G1R 3X3 Quebec City, Canada
#4 of 110 hotels in Quebec City
Guests' ChoiceBased on 291 hotel reviews
9.1Cleanliness
9.4
Comfort
9.4
Location
9.9
Facilities
9.2
Staff
9.3
Value for money
9.0
Free Wifi
8.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: September 20, 2025
Norm
United StatesThe towels in the bathroom were not as good as ones in other places we stayed on this vacation. The TV had some issues connecting to wifi.
The location was great. We were right in the middle of old town, a couple blocks from Chateau Frontenac. Exploring the streets of old town, with all its shops and restaurant was very easy. Our unit was very comfortable. We made use of the kitchen, and appreciated having two sinks and a very nice shower. We slept very well and the unit was quiet in spite of being right in the middle of things. The bedroom had room darkening curtains which were appreciated. The support staff was exceptional! They addressed any issues we had quickly and communicated directly with us via text messages. I would recommend this place to other travelers. Also, we had a car and it was very handy being able to park in the underground lot across the street.
Stayed in September 2025
Reviewed: September 11, 2025
Beth
United StatesPaper towels or napkins / wish we had. That's it!
Location was excellent. Messages received ahead of time were clear and helpful.
Stayed in September 2025
Reviewed: September 11, 2025
Lisa
CanadaThere were a few little things that could be improved like not knowing how to use the TV remotes or labeling the shampoo/soap/conditioner in the shower but the property was thankful for our feedback and will improve these minor aspects of the room.
Everything was wonderful. Very good communication with the property and everything we needed in the room was there. The location is right in the middle of Quebec City’s old town and down the street from the Chateau Frontenac. We would not have wanted to be anywhere else. The property let us know how to get there, parking, free laundry facilities, codes, restaurant recommendations, tours, etc which made our arrival and stay super easy. We highly recommend staying here!
Stayed in September 2025
Reviewed: September 8, 2025
Jory
United StatesNeeded a few extra wash cloths due to the number of people. But the positives easily out numbered this small item.
Very comfortable, great location, easy access, clean, location was perfect for walking around Quebec City.
Stayed in September 2025
Reviewed: September 3, 2025
Adrienne
United StatesThe stairway up smells funny and was dirty at points. It was also noisy. The old town was tourist dominated.
The loft is quite nice & conveniently located if your aim is the upper old town.
Stayed in September 2025
Reviewed: August 31, 2025
Yanlin
CanadaThe main bed mattress was a bit too soft for us.
Great location inside the old Quebec, close to the top attractions. Comfortable loft and good for a family’s stay.
Stayed in August 2025
Reviewed: August 29, 2025
Khuzmaul
CanadaNo daily towel change.
Location, cleanliness, smooth check-in process.
Stayed in August 2025
Reviewed: August 14, 2025
Byung
United StatesInternet was slow so we couldn’t stream anything
Location is good
Stayed in August 2025
Reviewed: August 11, 2025
Robert
United StatesBe aware of some street noise bleeding in from below, but it wasn't a problem and had stopped by about 9 PM.
Cute little place in a terrific location. Had everything we needed for a self-catering holiday in the beautiful city. Spotlessly clean. The A/C worked great during a period of unseasonably hot weather. Would add that the host was very proactive and communicative. All in all a great stay - highly recommended .
Stayed in August 2025
Reviewed: August 8, 2025
Debbie
CanadaBeds need some fine tuning but are comfortable. The pillows were flat and should be replaced. A full length mirror would be a great addition to the unit.
Great location, modern decor and unit was clean.
Stayed in August 2025
Reviewed: August 3, 2025
Narine
CanadaCouldn’t get the TV to work even though I was given the instructions but I wasn’t there for very long so that’s ok.
Excellent location in a safe and secured area surrounded by all the attractions, restaurants parks etc. The checkin process was easy and the loft was very comfortable. Coffee was excellent.
Stayed in August 2025
Reviewed: August 1, 2025
Kelly
United StatesEverything was perfect.
Our accommodations were spotless and in the absolute best location! Our hosts were responsive and offered tremendous insights.
Stayed in July 2025
Reviewed: August 1, 2025
Steven
United StatesLocation was perfect.
Stayed in July 2025
Reviewed: July 25, 2025
Molly
United StatesHallway smelled a little, bath towels were a little thin, bed sheets were small so they came off easily, tv remote (bell) worked for first night then we needed to use the box in the closet to change channels for the other nights
Location was amazing! Room was clean and spacious. Check in was easy. Thank you for the local recommendations!
Stayed in July 2025
Reviewed: July 21, 2025
Au
CanadaNA
Location great Prompt reply whenever there's a request. That's very much appreciated
Stayed in July 2025
Reviewed: July 20, 2025
Paul
AustraliaNothings to speak of
Good location to attrcations and close to transport
Stayed in May 2025
Reviewed: July 18, 2025
Louly
United StatesWe needed more towels and more coffee, staples, and toilet paper
Very sunny with an incredible view of the fountain! Clean and comfortable slept well!
Stayed in July 2025
Reviewed: July 15, 2025
Laurent
United StatesNothing Recommendation: When you park in the public parking, try to park at the upper levels (B)
Everything
Stayed in July 2025
Reviewed: July 14, 2025
Sharon
CanadaMugs and teaspoons need replacing
Super location and it had laundry facilities
Stayed in July 2025
Reviewed: July 7, 2025
Ellen
United StatesThe location was perfect, close to everything. You could walk to everywhere in Old town. The place was very comfortable, clean and had all the amenities you could ask for.
Stayed in June 2025
Reviewed: June 29, 2025
Rizalee
PhilippinesWe love the room, very charming and relaxing. It's a great location too. Very near the tourist information center. And easy point to walk to everywhere.
Stayed in June 2025
Reviewed: June 20, 2025
Giang
CanadaSince it’s above a popular street and near city hall and the churches, it stays noisy in the evenings and there church bells are pretty loud during the day. I didnt mind it as much as the rest of my family
Fantastic location and a clean and comfortable apartment. It’s walkable distance from the train station (15 minutes but with some hills so wouldn’t really recommend if you have big luggage), a short taxi drive (5 minutes and about $10) or bus ride (bus stop outside the apartment although they don’t come too frequently). Photos in the listing are accurate. I do wish some tea was provided instead of just coffee. But the kitchenette was well equipped otherwise.
Stayed in June 2025
Reviewed: June 18, 2025
Cynthia
United StatesNothing, it was great!
We stayed in #201 and even though we are a family with two 20 year olds, it worked for us. The loft was bright, clean, and conveniently located.
Stayed in June 2025
Reviewed: June 13, 2025
Carol
United StatesNot a big deal, but the only thing was that there street noise from tours/restaurants below in the afternoons. But it was quiet at night, so no trouble sleeping.
Great location, easy to pop back to the room for a mid-day rest. Nicely appointed room that was updated, clean and comfortable. Parking and bus stop close by in case you want to venture out. Loved that it had an elevator.
Stayed in June 2025
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content