All good

Everything was good right from the start of the stay. Reception was friendly and welcoming. The restaurant w..as surprising good, value for money. The only thing they could have done better, perhap help when we requested to loan a computer mouse. We forgotten ours and has to buy one so that we could do some work.

Stayed in September 2025

I wish there were an onsite laundry facility for guests.

We were here for a conference and the hotel was a short walk from the convention center. Loved having a living area separate from the bedroom -- so nice for the person awake from jet lag!

Stayed in September 2025

Nothing, all was great.

Our room was a queen suite and was so spacious and comfortable. Breakfast was excellent and served to the table with several choices, I had granola, fruit and yoghurt and my husband had a cooked breakfast, both were delicious. We used the complimentary bicycles, which were a great way of sightseeing and we cycled around Stanley Park, highly recommended.

Stayed in August 2025

An older hotel .

A grand French hotel , good position.

Stayed in September 2025

The breakfast was amazing the bed was comfortable all we needed would have stayed longer but just one night before a cruise

Stayed in September 2025

Great location

Stayed in September 2025

The room was very comfortable and the location was perfect: a couple of blocks from the light rail system, perfect for getting around town. It was also close to interesting restaurants and the art museum.

Stayed in August 2025

Our room didn't have a bath. Otherwise perfect

A charming and sophisticated hotel that smells amazing when you walk in the door. The concierge booked our restaurant for us and the staff cheerfully helped with every small detail

Stayed in September 2025

I realised that I probably should have booked a larger room as we were re-packing for our cruise, but even in the room we were in, we could open suitcases easily.

Very comfortable supportive bed. Loved the little details including the most gorgeous tissue box holder. Everyone was friendly, warm, and very helpful. They also recommended a nail salon that was very good! The Alouette Restaurant is very good and we had dinner there the first night to celebrate my husband’s birthday.

Stayed in September 2025

the amenities for the room should be provided such as toothbrush etc. as it should be provided by 4/5 star hotel

Location is very central in downtown area, the room is quite good, only in the room that we were staying a bit noisy from the Air conditioning system. the bed is good

Stayed in September 2025

Comfortable spacious room, excellent location!

Stayed in August 2025

The best breakfast I've ever had at a hotel.

Stayed in August 2025

Beautiful boutique hotel in a great location! The rooms are large, and the beds are heavenly! Alouette restaurant ( adjoining hotel) is phenomenal! We walked everywhere from this location

Stayed in September 2025

The room needs updating.

Very close to everything. Very comfortable.

Stayed in June 2025

There were no areas for people to sit other than the main entry area. We had a group of nine, and it would have been nice to have had a sitting area.

Staff was friendly and able to answer all questions. Free bottled water was available.

Stayed in August 2025

The door to the bathroom didn’t slide well

Our room was spacious and we enjoyed the complimentary bike hire. The staff were all very friendly and helpful, and being able to store our luggage there pre check in and post check out was such a help

Stayed in September 2025

Nothing

Everything was just perfect, great ambience, attentive staff, an excellent French restaurant and a very comfortable bed! Location was five minutes away from the waterfront and right in the centre of the city.

Stayed in September 2025

Nothing wrong

Great location, stylish clean and friendly staff

Stayed in August 2025

Nothing - we loved our stay.

The hotel is lovely and in a great location. We stayed in a king corner suite and had lots of room (including an additional seating area and balcony) The bed was big and super comfortable. Really good WiFi which allowed us to connect our mobile phones to the TVs and stream without any issues.

Stayed in August 2025

All good

Comfy linens on the bed,

Stayed in August 2025

Everything

👍🏻😀

Stayed in June 2025

Room was quiet and comfortable Breakfast was high quality Staff were some of the best we’ve ever had

Stayed in September 2025

Some of the fixtures (light etc) seemed old and needed to be repaired

Location, rustic style

Stayed in August 2025

Very safe with elevator access. Breakfast was very good. great location.

Stayed in August 2025