See above.

The staff was terrific, and the loft was really nice - comfy bed, nice bathroom and kitchen, great shower, and spacious. The only negative I'd mention is that the guests upstairs had a toddler who ran back and forth constantly. It was very loud and very annoying. We told the front desk, who called them, but it didn't stop the following early morning when we were trying to sleep. We'd definitely stay again as we loved the location and the loft, but we'd probably ask for a higher floor so we don't encounter the noise again. That is the last thing we want at 7 am when we are on vacation!

Stayed in August 2025

It was a little noisy at night.

Huge loft in a great location.

Stayed in September 2025

Not a problem, but be aware there is no elevator for the lofts bldg; however the hotel staff were very helpful in carrying up bags.

Excellent location, friendly and helpful staff and service. Clean, modern apartment.

Stayed in September 2025

The stairs were a lot after a long day of walking. Also the map was not great. The location was okay, very touristy. Honestly we weren’t crazy about Montreal except the food was very good at every restaurant we ate at except one. Uber is VERY expensive.

Staff were awesome. They were all very nice and the valets were quick to respond to a request. The room was nice.

Stayed in September 2025

As you are in the Old City there can be noise late at night but that did not detract from our stay

It was a great Loft in the Old City. We loved its location and so easy to get everywhere too. Food was easy to get and felt safe throughout.

Stayed in September 2025

Nothing was just amazing

This was an amazing place right in the heart of old montreal. Just out my door was the most amazing neighborhood... the hotel that was around the corner handled the check in parking was great also with wonderful restaurant

Stayed in September 2025

Auberge du Vieux-Port cannot be faulted

First we did not stay at the Lofts! The reception staff where you must checkin recognized that the Lofts property associated with Auberge du Vieux-Port was not appropriate for us. The Lofts property is supposedly excellent but there is no elevator and we were not able to use the stairs many times per day. They provided us with a room within the hotel. The facilities are outstanding and the staff might just be the friendliest, resourceful and accommodating we have ever encountered. Walk ability to the port is the best. When advertising the Lofts it must be noted it is without an elevator.

Stayed in September 2025

Fine details were missing. Hooks were missing in bathroom to hang clothes. Needs full length mirror.

Great location.

Stayed in August 2025

The bed and pillows were not that comfortable but that is to be picky

Great apartment! Everything was very nice and position in the old port of Montreal is absolutely the best one in the city

Stayed in August 2025

The floors/ceilings perhaps need more insulation as I could hear the people upstairs moving around

From the moment I stepped out of the car I was looked after. My bags were taken, the reception staff were informative and I was made to feel so welcome. The loft itself was gorgeous and everything I needed for my stay was there. Its position in the old port was brilliant! Across the road from the best coffee and right amongst everything.

Stayed in August 2025

The stairs, we needed to go up 5 short flights of stairs, but worth the climb!

It was very spacious and comfortable, especially the bed. The staff was extremely helpful and the breakfast was very good quality. I highly recommend this place, it was so well equipped. The location was perfect near to some lovely restaurants, as well as being quiet.

Stayed in August 2025

Nothing. We had a wonderful experience.

The bed in our loft was like sleeping on a cloud. Our loft had a small kitchen and laundry machines available. Would be great for an extended stay. The valet service included carrying our suitcases up the 3 flights of stairs to our loft. The staff at the desk were very helpful and informative.

Stayed in August 2025

- We were on the top floor and there must have been a large AC unit right on the roof above us. We felt the vibration when in bed but slept well with earplugs. - The building is located between two busy restaurants, so the hallways smelled like food. - Unfortunately the windows don’t open so we could not let fresh air into the room.

- The location was perfect on a quiet street at the heart of Old Montreal. - The loft was spacious with a nice kitchen and had all the amenities required for our 4 day stay.

Stayed in August 2025

The trash pick-up everyday at 3:45-6:00 am woke us up each day. Not much the Lofts can do about that, just no way not to be woken up.

Clean, great location. Staff were so helpful, made everything so easy.

Stayed in August 2025

the air conditioning unit was only in the living/dining room, not in the bedrooms, so the bedrooms were very hot even with the doors open (likely only an issue a few weeks per year)

perfect location in the heart of Old Montréal; very large loft apartment

Stayed in July 2025

Some directions (written preferably) on how to operate the shower. I got scorched the first time I used it, and then my husband finally figured it out.

Nice bed, closet for clothes, kitchen OK for light meal preparation, location close to everything in old town.

Stayed in June 2025

No elevator or balcony

The location was perfect!

Stayed in July 2025

That it isn’t mine

The staff were very lovely. I forget their names, but the Italian and French ladies at reception were very kind faced and welcoming. As was the tall bald fella who helped with our suitcases, lovely people lovely place banging location

Stayed in July 2025

There were a few quirks to the room just simply because it’s an old building. But that’s part of its charm so it’s hard to say that’s a negative.

Terrific staff, superb location, and great restaurants. The loft was huge especially for being in an older building. We didn’t have a car and I’m glad because it was easier to go by taxi. I recommend procuring taxis through the hotel instead of uber / Lyft because the experience is better.

Stayed in July 2025

Lots of steps, bad tv location

Great location, large space

Stayed in July 2025

The staff were amazing, very helpful and friendly. The loft was immaculate and very stylish and comfortable. We could not have asked for a better location to see Old Montreal. Steps from restaurants, shops and the pier. Close to the Basillica and Bonsecours market. It had THE most amazing shower and loved that it had a Nespresso machine. We ate out, but you could prepare a meal in, the kitchen was well appointed. I will never stay anywhere else in Montreal!! Thank you for a wonderful stay!!

Stayed in July 2025

A few noices from room and people above and some pipes ticking.. in ceiling..but not really an issue for us.

Location so perfect in heart of old Montreal..but it was the true old character of the building and architectural details..nicely renovated.

Stayed in July 2025

I didn't like the price of valet parking. My teenage son did not sleep well on pullout sofa. I did not like that we were in the same room.

I liked that our luggage was transferred to the loft. I liked that there was a kitchen and a Jacuzzi tub.

Stayed in June 2025

Having to walk up a flight of stairs plus a shorter run to get to our room. But we understand the building probably couldn’t add an elevator. I have a bad knee. Otherwise, it wouldn’t have been a problem.

Service was amazing and the loft apartment had everything we needed plus extra space.

Stayed in June 2025