Room was slightly small as nowhere to put big cases. Didn't love the balcony being so close to the pool area as felt very over looked. Aircon took a long time to cool down, although appreciate it is due to its energy efficiencies. Overall great hotel though.

Fantastic location to explore Canmore and the wider area. Very clean and comfortable room. Staff were fantastic. Food in the hotel was delicious.

Stayed in September 2025

Nothing

Such a complete experience. Friendly staff, lovely surroundings and clean, comfortable rooms.

Stayed in September 2025

Nothing!

Location, amenities and design

Stayed in September 2025

Nothing that could end to mind

Beautiful location and facilities were nice.

Stayed in September 2025

The hotel, staff, room, pool - everything was absolutely wonderful! It's not only a pretty hotel, with incredible views and the cutest river walk nearby, but my husband and I also had the best sleep there. Everything is made to make you feel comfortable - and they succeeded. The coffee shop is also so convenient, and they do truly serve great coffee drinks. The pool area is also perfect, with jacuzzis accessible.

Stayed in September 2025

Excellent location, fab room. Hotel itself is really lovely.

Stayed in September 2025

The property is beautiful and extremely well-maintained! The staff members were always kind and helpful!

Stayed in September 2025

They couldn't get my TV to work the first night and did nothing to try to compensate for the inconvenience. They don't tell you which wifi to use and the password is hidden on the key card. Just tell us upfront how to use it or post it somewhere.

Great location! Very clean and comfortable. They even had a small patio!

Stayed in September 2025

Nothing

Pool / games floor View from room was stunning

Stayed in August 2025

The balcony had a big concrete wall around it. I presume for privacy becasue it looked out at the pool? Was a bit of a shame.

We loved this hotel. The reception staff were so helpful in helping us know what to do for the day. The pool views are unbelievable. Rooms were neat and clean and room service did a great job

Stayed in July 2025

Nothing

Extremely clean and friendly staff.

Stayed in August 2025

I stayed with my wife for 4 nights. This is my first time in the Canmore area and I was careful about choosing the accommodation, but I was worried because I only saw pictures of it, but that was my wrong idea. First of all, the cleanliness of the accommodation is above normal. It was perfectly cleaned and the view from the mountain view room was so nice. The kindness of the front staff and the cleanliness of the pool were also perfect. No need to see any other hotels. I will visit again next time. It was a perfect trip.

Stayed in August 2025

Nothing it was lovely !

Everything! It was beautiful. Great location and walkable to so many things. Our room was clean and spacious, restaurant was fabulous, pool and hot tub were great !

Stayed in August 2025

Nothing

This hotel has fantastic facilities. The outdoor pool with mountains views was especially appreciated. Our room was very spacious, spotlessly clean and with a great Mountain View. The restaurants and cafe had yummy food and the town of Canmore is charming- far less crowded and hectic than nearby Banff.

Stayed in August 2025

Construction

Beautiful place, however the renovations were a bit loud at time. Great views. Wonderful location.

Stayed in July 2025

Everything was perfect!!!

The pool and hot tub at the back with that amazing view was absolutely fantastic!!!

Stayed in August 2025

Everything about our stay was perfect. The location was fab, staff were super friendly and the cafe had the best drinks and snacks!

Stayed in July 2025

Over priced for what you get.

Nice, clean, rooms not fancy for the price.

Stayed in August 2025

There was an outdoor wedding one afternoon. Many children were running around the pool area, I’m sure all that noise is in the wedding video

Absolutely Beautiful in a beautiful location

Stayed in August 2025

Perfect location, wonderful boutique hotel, excellent service. The restaurant offers weekday happy hour. Waitstaff friendly, housekeeping is excellent. Comfortable rooms and bedding.

Stayed in July 2025

What a stay! Insane views, really cosy walk at the river right next to the hotel and walking distance from Canmore shopping area without the crowd at the hotel neighbourhood..Food and service was perfect, accomodation is as good as new and very clean and comfortable. Would highly recommend this as your perfect stay in Banff region!

Stayed in August 2025

Nothing

The location was fantastic with stunning views, both out our room window and over the pool. It was great to have free parking and be able to walk all of our Canmore. The concierge Danielle was instrumental in helping us plan our days and really listen to the kinds of things we wanted to do. Loved the super soft robes and the good coffee in our room.

Stayed in July 2025

I can’t think of a single complaint.

It is a good looking property, well maintained and has great attentive staff. We used the complimentary bikes to cruise around Canmore parks and down by the Bow River. The rooftop pool and jacuzzi was a nice feature we enjoyed. There is also an onsite concierge who you can walk right up up to in the lobby and ask questions of and even purchase tickets to things from. They have nepresso machines in the rooms, and will gladly give you extra coffee pods at the front desk or you can call for some. A really great comfortable stay, I feel pampered and a bit spoiled for my travels! Rooms have balcony’s which is always nice to have and sit outside with a great Mountain View. You won’t be disappointed, it’s a great place to stay.

Stayed in July 2025

Everything was first class! From the food to the staff to the facilities!

Stayed in July 2025