6755 Fallsview Boulevard, L2G 3W7 Niagara Falls, Canada
#18 of 81 hotels in Niagara Falls
Guests' ChoiceBased on 2276 hotel reviews
7.7Cleanliness
8.2
Comfort
8.3
Location
8.8
Facilities
7.9
Staff
8.3
Value for money
7.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 18, 2024
Liliana
CanadaI requested a later check out (1:00) but they weren’t able to accommodate even though the room wasn’t being serviced or used right afterwards. Also, it was a very busy weekend and the elevator waits were very long.
It was very clean and the location was perfect for us. We were there for a cheer competition which was across the street and very convenient.
Stayed in April 2024
Reviewed: April 16, 2024
Roger
United States of AmericaExtra Fees
View was great! Staff provided welcoming experience,
Stayed in April 2024
Reviewed: April 9, 2024
Pilnaa
CanadaI was surprised by the price of parking, the discount for people who stay at the hotel was just 5 CAD. We expected the price to be at least half price.
I love the breakfast at hotel, they are nicely prepared for people with gluten-free diet, celiac disease. We found whole table just with gluten free options, special toaster for gluten free bread, packed muffins to avoid cross contamination! Well done! Thank you for making me feel safe during breakfast!
Stayed in April 2024
Reviewed: April 8, 2024
Cindy
United States of AmericaIt’s a little dated and the bathroom door was in need of replacement.
Proximity and view of the falls.
Stayed in March 2024
Reviewed: April 7, 2024
Casso
United States of AmericaExcellent staff!
Stayed in April 2024
Reviewed: April 5, 2024
Brittany
United States of AmericaThe view was beautiful and the room and property was clean
Stayed in February 2024
Reviewed: April 4, 2024
Ana
United States of AmericaTheir pillows and sheets are so bad - they feel like plastic. I also didnt like the fact that they charge for parking.
The fall view.was spectacular. The room and the hotel were cleaned. There is a starbucks in the bulding although havent tried it. I recommend the calamari feom their restaurant. The rest of the foods i tried, werent impressive bht decent.
Stayed in April 2024
Reviewed: April 1, 2024
Lisa
AustraliaThe waters falls
Location is great
Stayed in March 2024
Reviewed: March 29, 2024
Alie
United States of AmericaHot water in showers did not work or last long.
Clean and updated hotel. Quieter part of Niagara with a stunning view of the falls.
Stayed in March 2024
Reviewed: March 28, 2024
Kristen
United States of AmericaHow crowded it was.
The room.
Stayed in March 2024
Reviewed: March 27, 2024
Ashley
CanadaLOVED the view from my room! Loved how big the room was!
Stayed in March 2024
Reviewed: March 26, 2024
Ajith
CanadaRoom illumination was poor, washroom layout was not good, overhead Shower regulation was really confusing. Couldn't find a way to switch the default shower setting from overhead to hand-held (with the selection button), without getting wet with a shocking blast of initial ice cold water splashing all over your head/body. We had to reach the regulator first from outside the shower-stall to avoid this mess. Requested a room with the best view since we were celebrating our wedding anniversary, expecting a room above 25th floor, but we got one on the 16th floor.
View, paid parking (although expensive), fast elevators, friendly staff and the included breakfast were good. They welcomed us with a complimentary tray of strawberries dipped in chocolate, since our visit was to celebrate our 50th wedding anniversary.
Stayed in March 2024
Reviewed: March 25, 2024
Kadie
United States of AmericaCheck out got complicated because they wanted to run my credit card twice (one large charge and one small charge of like $8). Never got an explanation why they wanted to run it like that. Caused minor travel delays due to having to call credit card company to let additional charge process.
View of the falls was great. Room was clean.
Stayed in March 2024
Reviewed: March 19, 2024
Lee
United KingdomToilet leaked and room service plates left in corridors for 24 hrs
Great view and room facilities
Stayed in February 2024
Reviewed: March 18, 2024
Rozita
CanadaWashroom doors
View that we pay extra for
Stayed in March 2024
Reviewed: March 17, 2024
Diana
CanadaDidn't realize there was an onsite pool until pretty late!
Breakfast was great and varied. Especially the made to order omelette!. The City could improve urban design to make the whole area more pedestrian friendly/safe and more inviting to walk, and more wheelchair friendly.
Stayed in February 2024
Reviewed: March 15, 2024
Adel
Australiaparking was quite pricey at around $45. Alternatively, you can find nearby parking for $20 a night.
The view was perfect, the room was clean, and the WiFi reception was good.
Stayed in March 2024
Reviewed: March 15, 2024
Daniel
CanadaWe were living on the 25th floor. Only one elevator (A) can reach 23rd and upper floors. Elevator B only reaches 22nd floor and lower, but A and B share one button on the lobby level. Usually, B arrived but we had to wait for A. Once, we went to 22nd floor by B first and then waited for A, but after long time it hadn't come, so we had to climb stairs.
The view is excellent, and it has parking lot.
Stayed in March 2024
Reviewed: March 12, 2024
Evelyn
United States of AmericaRoom was a little warm for my liking. Other than that it was nice.
Check-in associate was amazing he was friendly and very accommodating. It was our 40th anniversary and he upgraded our room to a higher floor with a view of the falls. We were also surprised with a bottle of champagne. Everything was perfect. Restaurant was good. Easy check in and out. Housekeeping lady was kind and friendly.
Stayed in March 2024
Reviewed: March 9, 2024
Henry
CanadaPaying for parking during your stay. It should be part of your stay at the hotel.
Location and cleanliness
Stayed in March 2024
Reviewed: March 6, 2024
Roy
CanadaThe duvet was very crinkly and made a lot of noise when moving. The bed was comfortable though.
The breakfast buffet was great. The view from our room was great. The sleep spray was amazing.
Stayed in March 2024
Reviewed: March 5, 2024
Abdul
United States of AmericaNo safe and microwave in the room
The view
Stayed in March 2024
Reviewed: March 4, 2024
Ryad
CanadaThe breakfast , the waitress at the buffet was awkward, put a rude comment on my wife’s perfume said it a was too much , and was asking where we were from we don’t want to hear that also gave us the receipt too early we were there for only 15 minutes we didn’t finish when she did that. too fast somehow you feel you need to leave,
The location was very good, modern,
Stayed in March 2024
Reviewed: March 3, 2024
Jasjit
CanadaEverything was good
The rooms and facilities were satisfactory, We will visit again.
Stayed in December 2023
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