100 Kent Street, K1P 5R7 Ottawa, Canada
#38 of 55 hotels in Ottawa
Guests' ChoiceBased on 771 hotel reviews
7.9Cleanliness
8.4
Comfort
8.5
Location
9.0
Facilities
8.0
Staff
8.6
Value for money
7.6
Free WiFi
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 11, 2024
Jennifer
CanadaThe beds were comfortable, the toiletries (shampoo conditioner) were excellent and the staff were friendly and helpful.
Stayed in April 2024
Reviewed: April 1, 2024
Ding
United States of AmericaThe facility looks and feels outdated. The staff is friendly insofar as expected professionally. But again, in comparison to other Marriotts we stayed in major cities, this place feels rather lukewarm at best in terms of quality of service.
The location is excellent, and the room is adequately clean. Everything else, however, is average. In fact, the hotel on the whole is a little underwhelming for a downtown Marriott in a major metropolis.
Stayed in March 2024
Reviewed: March 28, 2024
Lawrence
CanadaPaid parking and aged bathrooms. Needs a refresh.
Great location with access to all local attractions
Stayed in March 2024
Reviewed: March 18, 2024
Jj
CanadaNo USB ports of any kind.
Comfy. Pet friendly, no fee.
Stayed in March 2024
Reviewed: March 15, 2024
Carol
CanadaThere’s a Starbucks attached.
Stayed in March 2024
Reviewed: March 10, 2024
Thiago
BrazilFor the price I expected more, parking price was decent, but the room just feels outdated, old tv, small keurig coffe machine, the water container needing to be refilled every 1 coffee. So overall it didn't hit the level of comfort I expected, when you spend 200+ a night for a room without breakfast included.
Location was really good, you can easily walk to see parliament hill, the national war memorial and the buildings around them. Staff was welcoming, helpful and polite.
Stayed in February 2024
Reviewed: February 13, 2024
Lei
CanadaThe washroom was a bit cramped would have been better if it was bigger.
I appreciated the location as well as the cleanliness of the room.
Stayed in February 2024
Reviewed: February 12, 2024
Diane
CanadaThe rooms are outdated and are dry. The beds are uncomfortable! The washroom really needs an overhaul!
Stayed in February 2024
Reviewed: January 31, 2024
Agnes
CanadaThe bed was very comfortable where I slept very well.
Stayed in January 2024
Reviewed: January 22, 2024
Robert
CanadaRoom sevice was not available.
Stayed in January 2024
Reviewed: January 15, 2024
Wafa
CanadaOverall, the experience was one of a kind but the lady at the checkout was rude to us ! I hated it.
The room view and the warm pool! Plus, the check-in experience was so smooth thanks to a guy of your staff. I didn't ask for his name but he was super nice and friendly !
Stayed in January 2024
Reviewed: January 1, 2024
Diane
CanadaI forgot in the winter was not able to walk out, because they locked the balcony door for safety. The air conditioner is a bit loud and can be very noisy at night.
The hotel location is super convenient, no matter whether walking to Parliament Hill or taking the subway to Byward Market. The balcony room has a good view of Parliament Hill and the river.
Stayed in December 2023
Reviewed: December 31, 2023
Ma
Canadait was a holiday season thats why most of the establishments/restaurants were closed so we only had limited option where to dine or take out food during the day
Breakfast was good, dinner menu was even better
Stayed in December 2023
Reviewed: December 1, 2023
Zeinab
CanadaIt took a long time to get checked in because my name on Booking.com doesn’t exactly match word-for-word with the ID presented.
It was clean & quiet, despite the busy area
Stayed in November 2023
Reviewed: November 7, 2023
Hasnain
CanadaRoom service was not good, we have to call 4 time for bottle of water, we had feeling that they are not happy to service in room, bath room tub had bleach stains looks very ugly,
Clean and comfortable, windows were very clean and everything is there proper place as it suppose to to be
Stayed in November 2023
Reviewed: November 5, 2023
L-jt
United KingdomThe decor was so busy and the rooms and furniture felt dated. The coffee machine was utter crap and just created warm water and poor tasting 'coffee'. There was no kettle if you wanted a hot cup of tea.
The hotel was on a great location, the staff were very friendly, and the restaurant food was tasty
Stayed in October 2023
Reviewed: October 26, 2023
Cathy
CanadaFriendly staff . Central location .
Stayed in October 2023
Reviewed: October 18, 2023
Celia
United KingdomWould be handy to have a magnifying/ shaving/ make up mirror in bathroom. Small rip in the voile curtains which let the room down a little. Last night at hotel, very noisy neighbours between 12.30 and 3.00pm, banging door and talking loud.
Comfortable room and bed, clean and well presented, great swimming pool, handy with the swimming costume spinner, great gym facilities. Superb friendly staff, great food. Excellent for visiting all the sites in centre of city.
Stayed in October 2023
Reviewed: October 12, 2023
Stephen
Canadadecor
great staff
Stayed in October 2023
Reviewed: October 7, 2023
Sandra
CanadaThe location was great, Starbucks in lobby.
Stayed in October 2023
Reviewed: October 4, 2023
Richard
Canadabathroom
Stayed in October 2023
Reviewed: October 4, 2023
James
United States of AmericaWhen we arrived there was a large group of hockey tournament kids allowed to invade the lobby, eating pizza and running wild. Thankfully they checked out the following day.
Great room and location. Staff were good as expected by Marriott.
Stayed in October 2023
Reviewed: October 3, 2023
Abdulmalik
OmanWas not far from old downtown and touristic sights.
No free parking. Breakfast in the restaurant is not up to standard.
Stayed in September 2023
Reviewed: October 2, 2023
Jean
CanadaNothing
Location
Stayed in October 2023
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