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  5. Reviews of Kwa'lilas Hotel

Reviews of Kwa'lilas Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

9040 Granville Street, V0N 2P0 Port Hardy, Canada

#2 of 8 hotels in Port Hardy

Guests' Choice

Review Score

Based on 710 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    8.9

  • Facilities

    8.9

  • Staff

    9.1

  • Value for money

    8.5

  • Free WiFi

    8.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 16, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Nice west coast decor

    Stayed in April 2024

  • Reviewed: April 10, 2024

    8.0
    Nice and relaxing
    • Business trip
    • Couple
    • Standard Queen Room with Two Queen Beds
    • Stayed 5 nights
    • Submitted from a mobile device

    No microwave or bigger table to work on

    Location

    Stayed in March 2024

  • Reviewed: April 10, 2024

    8.0
    Nice and relaxing
    • Business trip
    • Couple
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    No microwave or bigger table to work on

    Location

    Stayed in March 2024

  • Reviewed: April 5, 2024

    8.0
    I would stay again.
    • Leisure trip
    • Group
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast location was tricky to find! The Pub/Restaurant doesn't benefit from the pool tables.

    Breakfast was delicious, but would have really appreciated gluten free bread to have toast. Our waitress at dinner was terrific.

    Stayed in April 2024

  • Reviewed: April 2, 2024

    10
    Great Indigenous-owned hotel with excellent service and facilities!
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds
    • Stayed 2 nights

    The Indigenous outwork and explanations were very unique and perceived as intentional. The location was excellent and the facilities/rooms lovely. Staff was really polite, helpful, and efficient. Thank you!

    Stayed in March 2024

  • Reviewed: March 18, 2024

    10
    Quiet, art filled hotel with full service breakfast
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Quiet, clean,modern rooms, indigenous art everywhere, full service breakfast. Pub had good food.

    Stayed in March 2024

  • Reviewed: February 20, 2024

    10
    Easy checking, quiet rooms , very comfortable.
    • Leisure trip
    • Solo traveler
    • Standard Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Clean comfortable quiet

    Stayed in February 2024

  • Reviewed: February 16, 2024

    8.0
    We will definitely stay there in any future visits to Port Hardy.
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 2 nights

    The pub/restaurant could've kept the kitchen open later. 9:00 was a bit early and had our whole group rushing back to try and get an order in, some didn't make it in time. We just ordered pizza for our second night wheras we would've spent more time in the pub.

    breakfast room was great. location was perfect

    Stayed in February 2024

  • Reviewed: January 6, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The heater is a little noisy

    I was very pleased with the complimentary breakfast. Тhe staff are very nice and responsive. thank you for a well spent holidays. Аll the best!

    Stayed in January 2024

  • Reviewed: December 29, 2023

    10
    Great hotel, will stay again
    • Leisure trip
    • Group
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The location is easy to find, look like a new hotel . Good restaurant for dinner, complimentary breakfast and very friendly staff

    Stayed in December 2023

  • Reviewed: November 30, 2023

    10
    pleasantly surprised
    • Business trip
    • Group
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night

    great breakfast! nice modern clean rooms -very good restaurant and service

    Stayed in November 2023

  • Reviewed: October 22, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    It was more than a continental breakfast. Very good

    Stayed in September 2023

  • Reviewed: October 21, 2023

    10
    A very nice hotel that I would definately stay at again.
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night

    Dinning Experience: Restaurant was crowded with hockey families and noisy (which made it difficult to hear our own conversations & relax). Pool table was also in use. I realize the other restaraunt was closed so maybe that was why?

    Hotel decor was very nice. All staff were very pleasant and helpful. Room was nicely layed out, spacious, clean and beds comfortable. Location was relatively close to area we were interested in exploring (Cape Scott) (2hrs) It was near a grocery store and outdoor store where we needed to purchase items (bear spray) and gas. Restaraunt in hotel was also convenient to have on site. Food there was pretty good. Complimentary breakfast in the morning was quite good with many hot and cold items and plentiful. (Good new is that I did not hear any kids running up and down halls, it was quiet)

    Stayed in September 2023

  • Reviewed: October 20, 2023

    10
    Would recommend this hotel, in fact I have a pleasure to stay
    • Leisure trip
    • Group
    • Standard Queen Room with Two Queen Beds
    • Stayed 2 nights

    There was nothing to complain about, staff friendly and because I had mobility problems the staff let me in by the side door to the restaurant pub

    Our second day, I did not care for the choice of hot food, I believe was was baked beans and some kind o a flat egg , had no idea what it was. Figured it could have been an indigenous creation

    Stayed in September 2023

  • Reviewed: October 20, 2023

    9.0
    Very comfortable, clean, Port Hardy doesn't know how lucky it is to have this hotel!!
    • Business trip
    • Couple
    • King Room
    • Stayed 1 night

    Loved the subtle cultural (indigenous) effects thruout! Beautiful in the lobby :)

    Stayed in October 2023

  • Reviewed: October 12, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The hotel could not have been a happier place to stay, both staff and restaurants, were excellent.

    Stayed in October 2023

  • Reviewed: October 11, 2023

    10
    The travelers
    • Couple
    • Standard Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    All good

    It was great and the staff very friendly, we are from western Australia and the gave us lots of places to see

    Stayed in October 2023

  • Reviewed: October 6, 2023

    9.0
    Wonderful
    • Business trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Stayed 3 nights in total, and dont mind using towels extra days and sheets but would have liked to receive daily housekeeping for garbage taken out, coffee refilled, and a clean face cloth for last day.

    Artwork 1st nations, customer service, front desk, restaurant great food, friendly accomodating staff

    Stayed in October 2023

  • Reviewed: October 5, 2023

    10
    Exceptional
    • Business trip
    • Couple
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing!

    Everthing!

    Stayed in October 2023

  • Reviewed: October 4, 2023

    9.0
    Just right for my short visit and would happily have stayed longer.
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night

    Virtually nothing - although the in house restaurant was not available at the time of our visit. We still had a really good meal in the adjoining pub.

    Everything was really good - what a great experience for a short visit. We would love to come back soon.

    Stayed in September 2023

  • Reviewed: October 2, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The floor of our bathroom had not been swept or cleaned and it showed. Otherwise it was a good experience.

    We were pleased with our stay in what is a quality hotel. Really beautiful decor with strong First Nations theme. Room and beds were extremely comfortable. We enjoyed the gift shop and it’s art. Breakfast was an improvement on many of the other places we stayed. I would recommend this hotel.

    Stayed in October 2023

  • Reviewed: October 2, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night

    The restaurant seemed understaffed, especially at breakfast.

    Stayed in September 2023

  • Reviewed: October 2, 2023

    8.0
    We were there for one night before a trip to Great Bear Lodge and one night after. Lovely room. R
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night

    The noise from rooms above and to the sides was not good. We could hear people talking and walking. :-( Restaurant needs help. Food was just ok and breakfast was not as yummy as I expected it to be. Parking was good.

    The room was super comfy. Super clean the lines were nice and the pillows comfy. loved the bath

    Stayed in September 2023

  • Reviewed: October 2, 2023

    9.0
    Would definitely stay here again!
    • Business trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    For people who do not have their own transportation, it is too far to walk to the ferry terminal. The room rates are a bit high but the hotel is much nicer than most.

    The The hotel is wonderful. The architecture is beautiful, the rooms are decorated very tastefully and are modern and clean. A serve-yourself breakfast offered good variety and was served in a bright, clean dining room. The restaurant on site is also good and the gift shop sells tasteful good-quality items - many of which are designed by Indigenous artists. The hotel staff are friendly, professional and very accommodating as many of their guests arrived late due to the ferry schedule. They organized the rooms so that late arrivals did not disturb sleeping guests which was a great idea!

    Stayed in October 2023

Showing 1 - 25

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