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Reviews of Quality Hotel and Conference Centre Fort McMurray 3 stars

424 Gregoire Drive, T9H 3R2 Fort McMurray, Canada

#15 of 21 hotels in Fort McMurray

Guests' Choice

Review score

Based on 91 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8

  • Location

    8.3

  • Facilities

    7.8

  • Staff

    8.6

  • Value for money

    7.8

  • Free WiFi

    7.5

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Showing 1 - 61

  • Reviewed: 23 May 2018

    9.2
    A good place for a short stay with perfect breakfast!
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    A good place for a short stay with perfect breakfast! Good food and huge variety. Plus, the restaurant was opened until 2 pm during the weekend for breakfast. Really loved their very very very late breakfast option.

    Stayed in May 2018

  • Reviewed: 2 May 2018

    9.6
    Everything.
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The tv didn't always stay on and lost signal a lot. The rugs could be upgraded Wifi u always had to resign in after 24 hours

    Everything. Was really clean up to date Beds where comfortable

    Stayed in April 2018

  • Reviewed: 22 March 2018

    9.5
    Exceeded our expectations, good value, complementary breakfast was great
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The only item for improvement is the plumbing in the room needs updating as especially the sink taps were hard to turn on/off and the sink plug did not stop water from draining very well.

    Staff were fantastic, friendly and know how to make you feel welcome.

    Stayed in March 2018

  • Reviewed: 20 February 2018

    3.3
    I wouldn't recommend this place to anyone. It's a dump. Found old food under beds and furniture!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights

    Rooms were poor. Very loud hotel you could hear everyone above and or around you. Doors to the rooms barely closed and when they did you could still see into the hallway. Poor renovations.

    The restaurant in the Hotel was great.

    Stayed in February 2018

  • Reviewed: 19 February 2018

    5.4
    Ok but pricey
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    There was an unpleasant smell - stale smoke and cleaning solution Room temperature was difficult to control Parking was full Bathroom soap was stinky

    Breakfast was good Easy to find

    Stayed in February 2018

  • Reviewed: 13 October 2017

    10
    Excellent. We would return and have already recommended your hotel to our friends.
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    The volume control on the remote control did not work properly, mainly increase key. Had to get up to adjust manually each time.

    The supper menu and service were excellent. The breakfast stations were appropriated located and the food was excellent. Due to inclement weather and treacherous road conditions we opted to stay overnight. Quality Hotel met all our expectations with regards to toiletries, etc.

    Stayed in October 2017

  • Reviewed: 10 September 2017

    8.8
    I did like the fact that my booking wasn't done despite...
    • With a pet
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I did like the fact that my booking wasn't done despite the fact that booking.com said that it was. Had to rebook at the hotel thank god they still had rooms

    Stayed in August 2017

  • Reviewed: 9 September 2017

    7.1
    The complimentary breakfast buffet was fabulous!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    I found this hotel to be very noisy! There was continual stomping above us, loud chatter from the hallways, and doors slamming. The walls are very thin!

    The complimentary breakfast buffet was fabulous! It was the best we had in our 17 days of travel with a good assortment of hot and cold items...Eggs Benedict, bacon, hash browns, pancakes, waffles, porridge, fruit items, etc

    Stayed in September 2017

  • Reviewed: 22 August 2017

    7.9
    This is a pleasant and quiet place to stay which allows you to relax when not working.
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights

    The only item was the antiquated aircon system in the room which tended to rattle and shake whenever it started up or stopped.

    For a town that offers little in the way of breakfast the buffet was a deciding factor and was equally well presented with a full array of choices.

    Stayed in August 2017

  • Reviewed: 22 June 2017

    4.6
    Never again!!!
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Had to tell them the heat didn't work. Bed and pillows not so good. Someone above us paced back and forth till 1 A.M. Had supper in the restraint, very limited menu and what we had wasn't great. Didn't bother having our complimentary breakfast after that. Will never stay here again!!!

    Stayed in June 2017

  • Reviewed: 8 June 2017

    6.7
    Old dated and not a good value for the money by comparison to other hotels in the area.
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    The shower would automatically come on when I was trying to take a bath. The Steak, poached eggs, crepes, hash browns at the complimentary buffet breakfast were all cold. Very unpleasant eating experience. The rooms are dated and the bath tub was not very clean. They should renovate.

    The air conditioning

    Stayed in June 2017

  • Reviewed: 15 May 2017

    6.7
    Good place to stay
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Wifi worked one day of three , password must have changed, room was missed by staff for cleaning on second of three night stay , so no coffee in room on last day ,

    Location , onsite restaurant , parkIng lot was large to accommodate trailers and large trucks , which I had, on site security for parking , large clean rooms , lounge attached to property , central location - easy to locate

    Stayed in May 2017

  • Reviewed: 20 March 2017

    8.8
    Best breakfast and stay in Fort Mac!!
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Staff was extremely friendly. Checked us in fast as there was 19 families. Rooms were roomy. Traveled on bus with our kids hockey team - didn't know if we needed rooms for the second night as it all depended on game time. Breakfast was amazing!!

    Stayed in March 2017

  • Reviewed: 11 January 2017

    10
    Very comfortable beds and plenty of adequate lighting in...
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights

    Very comfortable beds and plenty of adequate lighting in room good for business reasons as need good light in room. Very comfortable stay. Will definitely recommend and stay again.

    Stayed in January 2017

  • Reviewed: 3 November 2016

    6.3
    Very comfortable beds
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Building is a bit weathered and dated Can be a bit pricey

    Very comfortable beds Above average breakfast (A+) Friendly staff Feel safer leaving my truck in this parking lot rather than down town.

    Stayed in November 2016

  • Reviewed: 19 September 2018

    8.3
    Room was clean and comfortable .
    • Business trip
    • Solo traveller
    • Executive King Bed Room
    • Stayed 2 nights

    For an executive suite, it was nothing more than a regular suite with a king sized bed.

    Room was clean and comfortable .

    Stayed in September 2018

  • Reviewed: 2 July 2018

    7.5
    Just what we required, whilst visiting family.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Beds were not quite as comfortable as expected.

    The breakfast buffet was amazing and staff were super nice and helpful.

    Stayed in July 2018

  • Reviewed: 17 May 2018

    9.6
    Overall excellent
    • Leisure trip
    • Couple
    • Executive King Bed Room
    • Stayed 4 nights
    • Submitted via mobile

    Everything good

    Everything was excellent

    Stayed in May 2018

  • Reviewed: 12 May 2018

    10
    all around, it was enjoyable. nice to see FTMM is recovering from the fires.
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    better weather, perhaps?

    Everything was perfect. Thank you.

    Stayed in April 2018

  • Reviewed: 23 April 2018

    8.8
    Good
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No toothbrush n toothpaste

    The breakfast is amazing

    Stayed in April 2018

  • Reviewed: 26 March 2018

    8.8
    Very friendly staff.
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    Parking

    Very friendly staff.

    Stayed in March 2018

  • Reviewed: 1 March 2018

    6.7
    Ideal location when flying a long distance as it is near to the Airport
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Facilities didn't seem to be of the quality that I have come to expect from Quality Comfort Inns.

    Beds were comfy and staff was friendly.

    Stayed in February 2018

  • Reviewed: 21 February 2018

    6.3
    Noisy in the early morning .
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    Noisy in the early morning . Offices were slamming doors and working opposite our room

    Stayed in February 2018

  • Reviewed: 20 February 2018

    8.3
    nice last minute stay ll
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Pillows were to big. Bathroom wasn't wiped down properly

    free buffet breakfast, parking and wifi!. Easy check in. Nice beds.

    Stayed in February 2018

  • Reviewed: 7 January 2018

    10
    Great!
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Lighting in the rooms could be better

    Great staff!

    Stayed in January 2018

  • Reviewed: 29 November 2017

    10
    Comfy bed and excellent breakfast
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Comfy bed and excellent breakfast

    Stayed in November 2017

  • Reviewed: 9 November 2017

    7.9
    The best buffet breaskfast alot of choices .
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The best buffet breaskfast alot of choices . The staff were very friendly.

    Stayed in November 2017

  • Reviewed: 25 October 2017

    10
    Best breakfast ever.
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Best breakfast ever. many hotels in Fort Mac are in the same price range but this one shines because of the best breakfast and great staff.

    Stayed in October 2017

  • Reviewed: 16 October 2017

    9.6
    The bed was like a cloud.
    • Leisure trip
    • Group
    • Executive King Bed Room
    • Stayed 1 night

    The bed was like a cloud. Nice place for a restful weekend.

    Stayed in October 2017

  • Reviewed: 29 September 2017

    9.6
    Great location
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Some of the staff were not friendly and did not make you feel welcome.

    The breakfast was first delicious and they had a wide variety

    Stayed in September 2017

  • Reviewed: 29 August 2017

    10
    Great
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    I did appreciate hotel personnel checking with everyone during breakfast to see how their stay was.

    Stayed in August 2017

  • Reviewed: 26 August 2017

    6.3
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Pillows

    The quite

    Stayed in August 2017

  • Reviewed: 21 August 2017

    10
    breakfast had a good variety, nicely presented.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    breakfast had a good variety, nicely presented.

    Stayed in August 2017

  • Reviewed: 17 August 2017

    10
    Very clean and a excellent breakfast
    • Business trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Very clean and a excellent breakfast

    Stayed in August 2017

  • Reviewed: 17 August 2017

    5.8
    I didn't like that there was no pool
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    I didn't like that there was no pool

    Stayed in August 2017

  • Reviewed: 15 August 2017

    8.3
    Bed was comfy
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Bed was comfy

    Stayed in August 2017

  • Reviewed: 4 July 2017

    7.5
    Good!
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    A little pricey,

    Staff were very positive!

    Stayed in June 2017

  • Reviewed: 4 June 2017

    10
    We had 5 comfortable nights. We were allowed a late check out which was great!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    No hot water in the room.

    Breakfast buffet is awesome. My daughter enjoys your waffle a lot.

    Stayed in June 2017

  • Reviewed: 1 June 2017

    10
    Outdoors Trip
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Front Desk staff is always great

    Stayed in June 2017

  • Reviewed: 15 May 2017

    7.5
    Quality-Inn
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Not knowing what time checkout is.

    Easy to navigate, not a difficult layout to understand where everything is.

    Stayed in May 2017

  • Reviewed: 29 April 2017

    10
    Good location, friendly staff, clean, reasonably priced
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Good location, friendly staff, clean, reasonably priced

    Stayed in April 2017

  • Reviewed: 23 April 2017

    7.5
    Excellent hot buffet breakfast.
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Excellent hot buffet breakfast.

    Stayed in March 2017

  • Reviewed: 27 March 2017

    7.5
    Stay was great, clean and quite and friendly staff.
    • Business trip
    • Couple
    • Executive King Bed Room
    • Stayed 1 night
    • Submitted via mobile

    Ordered pizza and wings, wings were old, previously cooked and reheated.

    Didn't have breakfast.

    Stayed in March 2017

  • Reviewed: 15 March 2017

    7.1
    Checking was easy, Restaurant staff was friendly, wifi...
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Bed was a little harder than I like

    Checking was easy, Restaurant staff was friendly, wifi connection was good.

    Stayed in March 2017

  • Reviewed: 6 February 2017

    6.7
    Meh
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    It was good nothing more nothing less

    Stayed in February 2017

  • Reviewed: 14 January 2017

    6.7
    There was a lingering smell of smoke in the room, possibly...
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There was a lingering smell of smoke in the room, possibly from the forestfire earlier in the year.

    Stayed in December 2016

  • Reviewed: 5 January 2017

    9.2
    Excellent
    • Business trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    small room. No moving space or comfortable seat.

    clean corridors and rooms. No smell

    Stayed in January 2017

  • Reviewed: 4 October 2016

    5.8
    Room was advertised as non smoking room.
    • Business trip
    • Solo traveller
    • Executive King Bed Room
    • Stayed 1 night
    • Submitted via mobile

    Room was advertised as non smoking room. The room however smelled as though it was a smoking room.

    Stayed in September 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 1 October 2015

    7.5
    The location is not to close to airport and not to far from...
    • Business trip
    • Solo traveller

    There is no pool, and the breakfast buffet is less than basic.I had to return my diner because I didn't get what I ordered.

    The location is not to close to airport and not to far from business site.

  • Reviewed: 11 June 2015

    8.3
    Location, food, service, gym, overall- comfortable for price...
    • Leisure trip
    • Couple

    Nothing we didn't like.

    Location, food, service, gym, overall- comfortable for price, fridge& microwave were an added bonus. The continental breakfast surpassed any Motels/ Hotels we have stayed at. It was a plus for sure!

  • Reviewed: 28 February 2015

    8.3
    loved the staff, loved the restaurant and Breakfast Bar
    • Business trip
    • Solo traveller

    The smoke smell was prevalent even in the non smoking areas, too bad, but I would stay there again.

    loved the staff, loved the restaurant and Breakfast Bar

  • Reviewed: 3 February 2015

    9.6
    I appreciated the quick response by the front desk staff to...
    • Business trip
    • Solo traveller

    I appreciated the quick response by the front desk staff to respond in my favour to a misinterpretation of the room booking. Very friendly and professional staff overall. Rebooked another stay there in two weeks. Accommodating staff, exercise room, business centre and a great breakfast.

  • Reviewed: 1 October 2015

    8.3
    Stayed in 349 found relaxing on couch uncomfortable, TV...
    • Business trip
    • Solo traveller

    Stayed in 349 found relaxing on couch uncomfortable, TV remote hard to use and TV positioned to low to watch while laying in bed

  • Reviewed: 18 August 2015

    7.1
    the breakfast buffet.
    • Leisure trip
    • Couple

    What is with all the taxes? Too many taxes being charged. Cheaper rates for rooms.

    the breakfast buffet. Room was ok.

  • Reviewed: 18 August 2015

    7.5
    Price, gym & breakfast
    • Leisure trip
    • Family with young children

    Price, gym & breakfast

  • Reviewed: 28 June 2015

    9.6
    Frienly stuffs
    • Leisure trip
    • Solo traveller

    None

    Frienly stuffs

  • Reviewed: 10 June 2015

    4.2
    Breakfast
    • Leisure trip
    • Solo traveller

    The room needs updating, I asked three times to have the stinky room and carpets cleaned up.

    Breakfast

  • Reviewed: 3 June 2015

    6.3
    Location
    • Business trip
    • Solo traveller

    Smell of cigarette smoke in hallways and room

    Location

  • Reviewed: 3 May 2015

    7.5
    The hosts of the reaturant
    • Leisure trip
    • Family with young children

    The hosts of the reaturant

  • Reviewed: 22 March 2015

    7.5
    Good breakfast.
    • Leisure trip
    • Family with young children

    Booking.com said had a heated pool. It was closed 8 years ago. Booking.com should update their web site.

    Good breakfast. Clean

  • Reviewed: 19 January 2015

    8.8
    Close to the highway, great service, flawless WIFI, great...
    • Business trip
    • Solo traveller

    Prices are a little steep, but expected of, in Fort McMurray.

    Close to the highway, great service, flawless WIFI, great sleep.

There are also 43 reviews without text. These impact the overall review score.

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