33 Benson Street, Building 1, K7K 5W2 Kingston, Canada
#11 of 12 B&Bs and inns in Kingston
Guests' ChoiceBased on 146 hotel reviews
6.8Cleanliness
7.7
Comfort
7.7
Location
8.2
Facilities
6.9
Staff
8.4
Value for money
7.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: July 10, 2025
Mary
CanadaBathroom was Miley around the tub, bathroom had a sliding door instead of regular door. It would close properly and felt like was coming off the mount.
Good location, just off the highway, near stores, fast food etc.
Stayed in July 2025
Reviewed: June 7, 2025
Brittney
CanadaThe bed was uncomfortable and the pillows were not much better, however we had expected this given that it was a budget hotel, could have been far worse. We had breakfast at the Dennys and it was absolutely awful (poor service, extremely wobbly table, mediocre food). Also there was a convention of some kind and people were congregating and drinking in the halls late into the evening, which was mildly disruptive (we are deep sleepers).
The location was amazing, the staff was friendly and the hotel itself was basic but clean with all necessities provided. Room was a comfortable temperature.
Stayed in June 2025
Reviewed: May 13, 2025
Michael
CanadaThe room was showing its age.
The staff were pleasant and helpful.
Stayed in May 2025
Reviewed: February 24, 2025
Stefanie
CanadaHotel currently under construction, parking lot snow removal was done poorly (1 week post snow fall), this was also the first time I had to pay for parking $7/car. This is my 4th stay here and the first time I was charged for that. Which is just an added cost on an already slightly overpriced stay.
The hotel is clean rooms are fair sized great location right off the 401 with lots of stuff around
Stayed in February 2025
Reviewed: December 13, 2024
Kaitlyn
Abkhazia, GeorgiaStaff were helpful, clean and quiet.
Stayed in November 2024
Reviewed: November 26, 2024
Sharron
CanadaNo breakfast in the bldg. 1st room washroom too small and no facility like a bar in shower to prevent falls. Carpeting was buckled. Making for many trips and almost falling.
The staff were exceptional with me.
Stayed in November 2024
Reviewed: November 14, 2024
Agnes
CanadaThe hotel is starting to look run down.
The staff was very nice.
Stayed in November 2024
Reviewed: November 14, 2024
Julio
MexicoOn the first bill I was charged for parking. I had previously informed them that I did not have a vehicle. After that, the invoice was updated without the parking fee.
The hotel is in a quiet area, away from noise. The room was clean and tidy.
Stayed in November 2024
Reviewed: October 26, 2024
Patricia
CanadaWe were on the ground floor & the lock on the sliding door did not work. There was an additional security catch installed but the door could be opened enough to allow anyone with a knife to slip it up and gain entry into the room.
Stayed in October 2024
Reviewed: October 5, 2024
Terri
CanadaI didn't like that.It looked like somebody had tried to break into my room That they gave me as there was a hole Between the door frame and the door. And as much as they Renovated the hotel... The jobs are unfinished and need to be taken care of.
Conveniently located right off the 401. The staff was extremely friendly and accommodating.
Stayed in October 2024
Reviewed: October 5, 2024
Mr
CanadaThe service at the restaurant wasn't that good.
I like this place for a couple reasons one is they except pets. It's a great location close to everything. Bye bye
Stayed in October 2024
Reviewed: September 23, 2024
Valente
CanadaOlder buildings
Location
Stayed in September 2024
Reviewed: September 19, 2024
Michael
CanadaI have stayed at this hotel twice. The first time I found a cookie that must have fallen between the mattress and the bed frame. It was moldy and been there a while. The cleaning staff should have seen it while making the bed. The only other thing is that the doors rub against the door frames. To open your door you have to push hard or bump it with your shoulder.
Location is good, easy to get to off the 401. Plus easy to get around the city from there.
Stayed in September 2024
Reviewed: September 15, 2024
Sarah
CanadaBathroom quite tiny. If this was a downtown hotel I could understand charging for parking but at this seemed like a money grab. Back entrance had to walk through water on stairs.
Clean room with large bed and lots of pillows.
Stayed in September 2024
Reviewed: August 13, 2024
D'amour
CanadaThe rooms were not the best! They're trying to update but on the cheap side and with the price of the rooms I would definitely try another hotel next time! Doors were sticky couldn't get it open we thought maybe someone was in there. nothing on the walls.
The staff was great and location
Stayed in August 2024
Reviewed: July 30, 2024
Sylvie
CanadaThe door of the room was hard to open or close. My husband had to use force to close it. The hairdryer was defective. I had to go buy one for myself to use. The staff was supposed to check it, but they didn't replace it. It should of have more plugs in the room.
The room was nice and comfortable.
Stayed in July 2024
Reviewed: May 19, 2024
Lois
CanadaBreakfast is at Denny’s on site which is not to my taste and didn’t keep posted hours. Staff should feel free to recommend Tim Horton’s. Swiss Chalet and others within 10 minute walking distance.
Stayed in May 2024
Reviewed: January 22, 2024
Tammy
CanadaThe hockey tournament boys that were there all weekend and kept us up all night
The black out curtains
Stayed in January 2024
Reviewed: September 22, 2023
Kathleen
United StatesNo breakfast reduced it’s value as a good overnight stop, especially on a weekend.
The room was clean and comfortable, but outside doorways, hallways, parking lots seemed neglected.
Stayed in September 2023
Reviewed: September 19, 2023
Florian
GermanyStairs but no elevator!
As expected for the price.
Stayed in August 2023
Reviewed: September 7, 2023
Andrea
CanadaIt was not impressive that there was no elevator and no wheelchair accessability.
Stayed in September 2023
Reviewed: August 23, 2023
Raymond
CanadaI had some concern with regards to the lock on the room door. The door was very stiff to open and the lock did not work properly unless you really slammed the door. I was assured that it would be fixed.
The breakfast was very good as well as the service.
Stayed in August 2023
Reviewed: August 11, 2023
Adriana
CanadaThe problem that we had, it was that the TV apparently didn't work and it was until the second day it was fixed. The coffee machine worked once and we couldn't prepare more than one coffee at the room.
The hotel and staff were very good, they gave us an excellent welcome. Pool and gym was enough for our stay.
Stayed in August 2023
Reviewed: August 8, 2023
Shirley
CanadaNice to park by your room however the patio door has a sketchy lock on it No attention to detail as we had no shampoo in the bathroom.
Location was good.
Stayed in August 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content