4357 River Rd, CA L2E 3E8 Niagara Falls, Canada
#56 of 76 hotels in Niagara Falls
Guests' ChoiceBased on 1515 hotel reviews
6.5Cleanliness
7.0
Comfort
7.1
Location
7.2
Facilities
6.6
Staff
7.6
Value for money
7.1
Free WiFi
7.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 23, 2024
Maria
CanadaPoor location in the middle of no were
Stayed in April 2024
Reviewed: April 19, 2024
Mark
CanadaBlood stains on the bedsheets
Breakfast was very good
Stayed in April 2024
Reviewed: April 15, 2024
Tayna
CanadaBeds were uncomfortable, pool Facilities closed for Reno’s not advertised until after booking confirmation and non refundable. One of highlights why property was selected for kids.
Staff was friendly and location to falls
Stayed in April 2024
Reviewed: April 14, 2024
Marjo
FinlandThe breakfast was quite simple with recyckled paper plates and plastic knives and forks.
Easy walk from trainstation and the bus line had a stop next to the hotel. We like that our room was in top floor (even if we had to pay extra for early arrival. The hotel was fully booked)
Stayed in April 2024
Reviewed: April 1, 2024
Gandhi
CanadaEverything else. The staff dont care to respond. Half things were broken (TV remote, taps, toilet paper hanger), and the other half was unavailable (Toothpaste, handwash, intercom).
The heart shaped tub in the room
Stayed in March 2024
Reviewed: April 1, 2024
Fairy
CanadaBreakfast was not good enough for people who are vegetarian. Bedsheets were having blood marks which was covered by blanket on top.
Location was nice
Stayed in March 2024
Reviewed: March 27, 2024
Aivanjael
United States of AmericaBreakfast was great!
Stayed in March 2024
Reviewed: March 17, 2024
Faizal
CanadaWe were not given enough shower towels . The shower faucet was difficult to operate . Thx
Breakfast and location was good
Stayed in March 2024
Reviewed: February 21, 2024
Krystin
CanadaWater pressure wasn’t good. Drain in the shower was clogged during our stay.
Stayed in January 2024
Reviewed: January 23, 2024
Sanjeev
CanadaCleanliness not upto the mark. Bed(s) were uncomfortable.
Friendly and supporting staff.
Stayed in January 2024
Reviewed: January 22, 2024
Kristine
PhilippinesManagement stated one thing and did something else. Also day time front desk wasn’t too friendly.
Location was the main thing
Stayed in January 2024
Reviewed: December 30, 2023
Mary
CanadaPlumbing issues with toilet. Stains on the sheets
The breakfast was good
Stayed in December 2023
Reviewed: December 28, 2023
Sabrina
CanadaThe TV did not show what channel we were on and no guide to what each channel was playing. It was impossible to reach the outlet on the left side of the bed to charge a phone, had to use the lamp on the desk instead. Having a more accessible outlet would be appreciated.
The staff were super friendly. The heart shaped tub was amazing. The bed was very comfortable.
Stayed in December 2023
Reviewed: December 27, 2023
Jayesh
CanadaWaiting in line for morning breakfast
Good location and facilities
Stayed in December 2023
Reviewed: December 26, 2023
Mohammad
CanadaNoise from the other room at night.
Good
Stayed in December 2023
Reviewed: December 9, 2023
Tanya
CanadaThe pillows were not as comfortable as they could have been. I would bring my own next time.
It is a quiet hotel, just about 5 minutes from the busy tourist area.
Stayed in November 2023
Reviewed: December 4, 2023
Raquel
CanadaNice location, very clean and newly renovated, quiet
Stayed in December 2023
Reviewed: November 6, 2023
Lindsey
United States of AmericaNot really an ihop, closed unless its breakfast and its not actually ihop, its just buffet style breakfast. No ice machine on our floor, seemed like everything was under construction. The weekends are LOUD with the room neighbors having full hotel parties with their families at late hours.
Close enough to everything without being right in the middle of it.
Stayed in November 2023
Reviewed: November 5, 2023
Jashna
United States of AmericaCleanliness
Location and affordability
Stayed in September 2023
Reviewed: October 28, 2023
Drea2327
United States of AmericaThe cleaning staff left the door open for the entire day after cleaning the room while we were out. Told the front desk and they acted as if this was normal
Great location and great price
Stayed in August 2023
Reviewed: October 13, 2023
Bridgewood
Canadaincluded breakfast doesn't start until 8am. traveling for business, gone long before that. no coffee in the lobby either.
location was good in proximity to the business i was conducting in the area nice to have the river right across the street as well.
Stayed in October 2023
Reviewed: October 12, 2023
Sanda
CanadaStaff was unfriendly, behaving like it was their home (taking food from kitchen, speaking loud on the hallway, not properly greeting guests, looking grumpy, hang up the phone when we called before arrival to clarify our stay) There is no cultural/race diversity within the staff. Pool and other leisure amenities were closed
Location was good. Room was OK.
Stayed in October 2023
Reviewed: October 10, 2023
Liberato
CanadaMy husband and I love coffee. We had to ask for more each morning. I guess the walls were not thick enough because we could hear constant banging from next door on our second night.
The rooms are relatively clean. The staff were very friendly and helpful. The breakfast meal was a surprise and deliciously done. The property is a good walk to the falls but it was a scenic one. After our walk, our rooms were cleaned and made. They have wonderful workers.
Stayed in October 2023
Reviewed: October 10, 2023
Lorraine
United KingdomPaper plates and plastic cutlery
Size and comfort of the room
Stayed in October 2023
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