The location is a little sketchy, but otherwise, an exceptional stay.

The facility is clean and updated. The suites are well appointed and roomy. Great value for a family get together!

Stayed in April 2024

The aircon inside the bed room was very loud. It is right next to the bed, for people who cannot sleep with loud noises, It must be a problem.

The breakfast was good. They have 4 different cereals with milk and creamer,omelette, vegetables with egg,sausage,orange and apple juice, boiled egg coffee,yogurt,chocolate Milk,bread,donuts muffins,orange,soup,nuts,butter and jam. Our room was spacious, it was a suite room with 2 king size bed good for 4 pax. It has study table,living area with folding bed couch.It has 1 TV inside the bed room and 1 in the living area, tones of movie to choose but you have to purchase it at least 5 cad,but youtube is free . It has a kitchen and equipment for cooking, dinning utensil, waterheater, coffee maker, knives, chopping board, microwave , fridge, and a little dinning table for 4 and dishwasher. Complimentary coffee and Tea plus sugar Bathroom has hair blower,shampoo,conditioner and bodywash. More than 4 towels and 4 storage for luggages with hangers. 4 key was provided. Staffs are accommodating. They have fitness gym. The hotel is clean and well maintained.

Stayed in February 2024

It took us a while to find the elevator from the undeground parking. It could have been better if there are visible signages or directional signs upon entering the underground parking.

The room was super clean though at first I feel like it's a little bit stuffy but overall it is clean especially the linens. It smells clean. The bed is super comfy, not too soft, not too hard. Breakfast is decent.

Stayed in January 2024

While the breakfast was decent, especially in terms of quantity, it wasn’t the best I’ve experienced. Additionally, especially in rush times, it could benefit from better planning and management for an overall enhanced guest experience.

Large room. Neat and clean. LOCATION. Over average breakfast.

Stayed in January 2024

The breakfast was mediocre at best. Coffee was fine but the rest was bad. The parking area was small with little area for maneuvering.

Stayed in December 2023

Lighting was very poor in main areas (kitchen and living room). Had to use flashlights to play cards or games.

Extremely clean hotel!! Good breakfast. Extended 2 Bedroom suite was very large with all the amenities.

Stayed in October 2023

Had to wait as the room was not ready when we got there.

Room was nice, clean, spacious.

Stayed in September 2023

Breakfast was varied but the quiche didn't taste good. Eggs were rubbery and oat meal was lukewarm. We left some clothes in the drawer. We called back a few hours after check out. We were told no clothes were found in the room. I called the next day to make a complaint as I knew 100% the clothes were left in the drawer. We were then told they had the jacket but no effort was previously made to say that after telling us room was checked and no jacket was found. We still have a shirt and sweater missing that wear in the same drawer as jacket. 2 messages were left with housekeeping with name and number but no one bothered to call regarding the missing clothes.

Stayed in October 2023

Breakfast was excellent

Stayed in September 2023

Price/value. I don’t mind paying more for a quality hotel, e.g., Fairmont, but his isn’t one. Loaner bikes—great idea; however the bike wasn’t tuned and I almost didn’t make it back to the hotel before the crank fell off.

Stayed in September 2023

Room space with kitchen

Stayed in September 2023

Outbooked first night due to overbooking. But excellent service recovery.

Room Gym Laundry facilities Breakfast

Stayed in September 2023

Parking should be free. I've to pay extra for parking.

Breakfast was OK.

Stayed in August 2023

N/A

The room was very clean. The kitchen contained all the needed appliances and utensils. The bed was comfy :) Breakfasts exceeded my expectation.

Stayed in July 2023

More fresh fruits.

Breakfast felt cheap, will need improvement.

Stayed in July 2023

Only 1 bathroom for a suite which can accommodate up to 6 persons.

The location is great. One big suite for a family is good.

Stayed in June 2023

Clean spacious room

Stayed in May 2023

Room was upgraded upon check in, receptionist was very polite and informative. Room was spacious and clean, couldn’t ask for more!

Stayed in April 2023

the bed was made with a torn fitted. The bathroom vent was dusty. In the freezer, the ice fell in the middle of the night, making strong noise, and the Nespresso machine, water tank was yellow inside.

It was near my work and had underground parking, which gave us safety. The unit is presentable and complete. The curtain cuts the lights perfectly, and the shower is amazing. Have a full kitchen and a convenience store nearby. the cafeteria was nice with tasty food.

Stayed in May 2023

Surprised that parking was not included in the room rate. Surrounding neighbourhood has many homeless people, which is sad and not the hotel's fault. Disappointed that this hotel charges a pet cleaning fee. One would expect that the room is thoroughly cleaned regardless of pets being there and our pet does not shed.

Extremely clean. Nice to have a full kitchen for multiple night stay. Staff were extremely friendly, particularly Rav and her colleagues at the front desk. Pet friendly. Underground parking. Very quiet facility overall even though it is close to traffic, train tracks and fire station. Grassy area available in front of hotel for pets. Lots of plugs throughout the room that are easy to access, which is helpful for multiple devices. Good water pressure in the shower. Short drive to multiple City parks. Relatively easy access to highways and major roads

Stayed in April 2023

The room was perfect for 2 couples. it was nice to have the kitchenette and separate bedrooms.

Stayed in March 2023

Nothing

Excellent

Stayed in April 2023

This review is hidden because it doesn't meet our guidelines.

friendly staff and clean and large room

Stayed in February 2023