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  5. Reviews of Sheraton Toronto Airport Hotel & Conference Centre

Reviews of Sheraton Toronto Airport Hotel & Conference Centre This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

801 Dixon Road, Etobicoke, M9W 1J5 Toronto, Canada

#59 of 108 hotels in Toronto

Guests' Choice

Review Score

Based on 522 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    8.2

  • Facilities

    8.1

  • Staff

    8.5

  • Value for money

    7.5

  • Free WiFi

    7.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 10, 2024

    8.0
    Great hotel for a conference
    • Business trip
    • Solo traveler
    • Traditional, Guest room, 1 King
    • Stayed 1 night
    • Submitted from a mobile device

    The room and the carpet are outdated. The gym and pool are average at best.

    Breakfast was excellent

    Stayed in March 2024

  • Reviewed: March 4, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Traditional, Guest room, 2 Queen
    • Stayed 1 night

    Mattress a bit saggy. Airplane noise was noticeable. Room on warm side, did not cool down in spite of setting thermostat to cool. Breakfast was excellent!

    Stayed in March 2024

  • Reviewed: February 20, 2024

    9.0
    Staff in the hotel super!
    • Leisure trip
    • Family with young children
    • Traditional, Guest room, 2 Queen
    • Stayed 2 nights
    • Submitted from a mobile device

    Would be great to have hot bath or jacuzzi 😍

    I was staying with my family for 2 nights. Deluxe room is much better and more comfortable than normal room. Pool was warm. My kids liked it. There were some extra activities for kids for family day. Appreciate. My kids were so happy to play there. In general very good hotel. But! We are almost every weekends traveling to different cities and different hotels. But your hotel is impressed me with kindness and welcoming of staff! I want to say a big thanks to so many people who is working in your hotel! One lady in reception (she was evening time on 17.02.2024). I guess she is Indian. She is so lovely. Chef who was on Sunday was so lovely (he was making omelettes) Also Anna from reception Also Val (woman with blond hair from concierge) and Mohini. And other restaurant staff . Thank you. My kids would love to come back ☺️

    Stayed in February 2024

  • Reviewed: February 18, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Traditional, Guest room, 2 Queen
    • Stayed 1 night
    • Submitted from a mobile device

    Long term parking was not honoured for the price. Cost much more tha. Expected. The reason they said was there were no more spots. But if you paid full price you could park your car. Manager was not helpful. But the staff are very nice.

    Great rooms. Super quiet. Great restaurant

    Stayed in February 2024

  • Reviewed: January 29, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Traditional, Guest room, 2 Queen
    • Stayed 4 nights
    • Submitted from a mobile device

    The day we want our beddings changed, never happened, instead they just tucked it as new but we noticed that it was the same beddings we used.

    Location is very convenient for non drivers like me, the bus stop is just around the corner. Place is clean.

    Stayed in January 2024

  • Reviewed: January 24, 2024

    8.0
    Very Good
    • Business trip
    • Travelers with friends
    • Traditional, Guest room, 2 Queen
    • Stayed 3 nights
    • Submitted from a mobile device

    The staff made the check in process so problematic for no reason and it was the slowest.

    Comfortable bed, clean. Nice view, big windows.

    Stayed in November 2023

  • Reviewed: January 10, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Traditional, Guest room, 1 King
    • Stayed 1 night
    • Submitted from a mobile device

    Was a perfect stay

    Stayed in January 2024

  • Reviewed: January 2, 2024

    8.0
    Overall , I'd say my stay was excellent
    • Leisure trip
    • Couple
    • Traditional, Guest room, 2 Queen
    • Stayed 2 nights

    costly for breakfast

    The room was quite nice ,very little noise from planes, beds were really comfortable. For the airport , the airport itself is pittyful, over crowded and not much help in getting around. shuttle service was perfect, breakfast was excellent , maybe a bit over priced though. either reduce the room price or include breakfast

    Stayed in December 2023

  • Reviewed: December 19, 2023

    9.0
    Super comfortable, warm atmosphere, good food. , nice lounge. Friendly staff
    • Leisure trip
    • Couple
    • Larger Guest room, 1 King, Golf view, High floor
    • Stayed 1 night
    • Submitted from a mobile device

    Great location lots of parking. We left for a week. And received a great discount to park our car. Easy access to front door lobby.

    Stayed in December 2023

  • Reviewed: December 5, 2023

    9.0
    Would return in the future.
    • Leisure trip
    • Couple
    • Traditional, Guest room, 2 Queen
    • Stayed 1 night

    For outdoor unsupervised parking I think it should be free.

    We have been there before and found it a very pleasant stay.

    Stayed in December 2023

  • Reviewed: November 13, 2023

    9.0
    A very comfortable stay at a great hotel
    • Leisure trip
    • Solo traveler
    • Traditional, Guest room, 2 Queen
    • Stayed 2 nights

    The processing of my credit card had some problems

    The room was big, clean and comfortable. Ample toiletries are on supply. The WiFi service was excellent! Regular shuttle service was dependable, which means that you are "close" to the airport. The location is excellent, being close to external restaurants. The onsite restaurant is high quality with delicious food, and the breakfast fare is top notch!

    Stayed in November 2023

  • Reviewed: November 12, 2023

    7.0
    Good value if you are looking for a place to rest between flights
    • Leisure trip
    • Couple
    • Traditional, Guest room, 2 Queen
    • Stayed 1 night
    • Submitted from a mobile device

    The facilities could use updating, especially the bathroom. The tub was peeling and looked worn.

    Location is convenient to the airport with a 24 hr shuttle. There is a restaurant in the hotel that also provides room service if, like us, you are too tired from your travels and just want to eat in your room.

    Stayed in November 2023

  • Reviewed: November 2, 2023

    9.0
    Slept well. Great service!
    • Leisure trip
    • Couple
    • Traditional, Guest room, 2 Queen
    • Stayed 1 night
    • Submitted from a mobile device

    We went for one meal at Olios downstairs. We both of us had diarrhea the next day. We drank no liquor , only water by choice, shared bruschetta, and we both had salad , the rest was different, as she is a veggie girl and I love beef. Feeling fine before! It all tasted great!

    Everything we needed was there!

    Stayed in October 2023

  • Reviewed: October 30, 2023

    9.0
    Great breakfast, service, rooms and value for money
    • Leisure trip
    • Family with young children
    • Traditional, Guest room, 1 King
    • Stayed 1 night

    Lovely clean, spacious rooms. Quiet.

    Stayed in October 2023

  • Reviewed: October 18, 2023

    7.0
    We stayed one evening and except for the above comments were pleased.
    • Leisure trip
    • Couple
    • Traditional, Guest room, 1 King
    • Stayed 1 night

    We were in a 'handicapped accessible' room. The bed was unusually high off the floor. The bathroom was clean, but screws were coming out of the doorknob holding mechanism. The fan for the AC was unusually noisy. My wife had a difficult time trying to sleep. The parking charge was too high for a one-night stay.

    Olio restaurant was very good. The staff were attentive and courteous - both for dinner on Sunday and breakfast on Monday. The buffet breakfast choices were excellent.

    Stayed in October 2023

  • Reviewed: October 11, 2023

    8.0
    Comfortable room and good stay
    • Leisure trip
    • Couple
    • Traditional, Guest room, 1 King
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom door was extremely stuck we thought we were locked in 2-3x and started panicking

    Very comfortable, modern rooms and great restaurants! Close to airport

    Stayed in October 2023

  • Reviewed: October 11, 2023

    7.0
    Good value location near the airport
    • Business trip
    • Couple
    • Traditional, Guest room, 2 Queen
    • Stayed 1 night

    No glasses in the room. Single use plastic beaker wrapped in plastic. The bed sheet didn't fit very well so came loose every time I moved resulting in an uncomfortable and broken night's sleep.

    Friendly and helpful staff. Nice bar and restaurant area with a decent menu selection.

    Stayed in October 2023

  • Reviewed: September 9, 2023

    7.0
    It was good
    • Leisure trip
    • Couple
    • Traditional, Guest room, 1 King
    • Stayed 1 night
    • Submitted from a mobile device

    Money is little more than I expected

    Good

    Stayed in September 2023

  • Reviewed: September 4, 2023

    8.0
    Overall the stay was great. Staff was very friendly. Room was quiet and comfortable. Pool was a great amenity.
    • Leisure trip
    • Family with young children
    • Traditional, Guest room, 2 Queen
    • Stayed 2 nights
    • Submitted from a mobile device

    Our bathroom in the room itself could have been cleaner. We found a spider and a few potato (pill) bugs because there was a lot of moisture and not great ventilation.

    The pool was my kids’ favorite. Unique look and clean. Easy to access restroom.

    Stayed in August 2023

  • Reviewed: September 1, 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Traditional, Guest room, 2 Queen
    • Stayed 3 nights
    • Submitted from a mobile device

    Helpful staff, comfortable beds, bar quiet and comfortable

    Stayed in August 2023

  • Reviewed: August 28, 2023

    8.0
    early morning my room arrangement was more helpful. because after a long air journey i was so tired
    • Leisure trip
    • Solo traveler
    • Traditional, Guest room, 1 King
    • Stayed 2 nights

    everything was Good. Nothing was dislikeable.

    Room & Bed cleanness was very good, also airport shuttle was helpful for me.

    Stayed in August 2023

  • Reviewed: August 28, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Traditional, Guest room, 2 Queen
    • Stayed 2 nights
    • Submitted from a mobile device

    Stuff at the restaurant is way too aggressive, taking your plates away even with the food on it. Pool was not open according to the hours listed on the website.

    Stuff and amenities. Breakfast was great.

    Stayed in August 2023

  • Reviewed: August 28, 2023

    9.0
    Wonderful
    • Business trip
    • Family with young children
    • Traditional, Guest room, 2 Queen
    • Stayed 4 nights
    • Submitted from a mobile device

    Location and staff

    Stayed in August 2023

  • Reviewed: August 25, 2023

    7.0
    It is is a resonobly well-priced and well-located hotel. However, its facilities are old.
    • Leisure trip
    • Couple
    • Traditional, Guest room, 1 King
    • Stayed 1 night

    The building and everything inside the room is really old. The smell was unpleasant.

    The location is great. - -It is very close to the airport.

    Stayed in August 2023

Showing 1 - 25

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