Room was very clean, spacious and comfortable. Complementary breakfast was nice.

Stayed in August 2025

Nothing

Great place to stay. Clean and large rooms centrally located

Stayed in August 2025

Vinyl flooring was a little stark! TV Operation was a bit complicated so I was grateful for the very easy to understand instructions!

Superb! Healthy, hot and cold food and great coffee. Much more than expected in quality and quantity. Beautifully presented on large wooden tray. China and good cutlery. Cloth napkins. Delivered and brought into room by friendly staff member exactly at time requested. Really an excellent idea to include such a magnificent start to the day in the cost of the room. The bathroom was stunning. A fireplace was a lovely cosy surprise

Stayed in August 2025

Loved it all

Location was amazing. Close to everything yet quiet. Parking was reasonable $18. Staff were fantastic, breakfast was wonderful delivered to the room. Steam shower was 10/10

Stayed in August 2025

The bed sheets were very “crispy and crunchy” which was strange. Softer less noisy sheets would have been appreciated.

It’s a gorgeous property! Our room which was upgraded for us (thank you!) was spacious and well appointed. The front staff were friendly and very helpful. Breakfast was plentiful and enjoyable. Convenient location yet not in the hustle and bustle of things. We’d definitely stay there again!

Stayed in August 2025

Needed an Ottoman!

A fabulous Spa to stay at. The staff is welcoming from the moment you step in, and the ambiance is tranquil, but you'll miss out on this if you're solely focused on checking in. Breakfast in bed is a nice set up. An excellent location, away from the main street, but walking distance to main attractions. The room size is great. The steam shower is awesome, really! The fire place is warm feature. Enjoyed the aroma therapy. Looking forward to our next visit.

Stayed in August 2025

The price was a bit expensive and should have had the parking inckuded for the price

The staff was very helful and very pleasant, the room was huge, clean and the bed was very comfortable. The location is walking distance from the falls and entertainment.

Stayed in August 2025

​A spacious and excellently equipped apartment. The bed was very comfortable. The apartment and the neighborhood were quiet, even though it's very close to family attractions and a 15-minute walk from Niagara Falls. The staff was very nice and helpful. Breakfast was served to the room. The hotel has a parking lot, which is a big plus. I highly recommend it!

Stayed in August 2025

Nothing. The immediate surroundings are not great, but the hotel is not to blame for that, this is Niagara Falls, and it did not diminish our huge enjoyment of our stay at all.

Everything. A really stylish gem.

Stayed in August 2025

NA

Safe and clean

Stayed in August 2025

Our bed was too firm.

The entire staff was amazing. The room was large and very clean. Enjoyed breakfast being brought to your room every morning.

Stayed in August 2025

The rooms were amazing - like mini apartments. Our room had a jacuzzi which was nice. The beds were VERY comfortable.

Stayed in August 2025

Nothing, but something can be improved

Quality of accommodation

Stayed in August 2025

The step-down from bedroom to rest of the hotel room (to bathroom, hall, and living room) is a bit unexpected and treacherous—be careful. We didn’t expect the overnight parking fee which should be mentioned on Booking.com.

Our room was as large as an apartment with an elegant bathroom, fireplace, and very comfortable king-size bed. Dinner at AG is a must!

Stayed in August 2025

I really enjoyed my stay—the room was exceptionally clean, the staff were very attentive, and the overall comfort made it feel like home.

Stayed in August 2025

We had a room on the first and second floor. We would recommend staying on the second floor if you have a choice, thus missing out on the foot steps from the higher floor. Overall, it’s a quiet place.

We, a family of four (kids 15, 18), had a wonderful time in Niagara, supported by a great stay in Sterling Spa and Inn. Rooms were very spacious, as well as the bathroom, and very clean. The hotel is located in walking distance from the Niagara river, about 10 minutes to get a view on the US side of the falls. Canadian falls are about a 30 minutes walk. This is a big benefit as you don’t need to use your car, which is a hassle since roads are very busy. Although located so closely to the action, the environment is very quiet. Breakfast is served in your room, no breakfast room available, and of good quality. Obviously, choice is limited, but it’s a nice combination of yoghurt, cereal, croissant, eggs and coffee / tea and juice. Reception is very friendly and supportive. Plenty of restaurants in the neighbourhood. We would highly recommend the Sterling Spa and Inn.

Stayed in August 2025

Everything

Stayed in May 2025

It was expensive for a parkinglot veiw

Everything was amazing.

Stayed in August 2025

Not much

Upgraded to a suite, excellent

Stayed in August 2025

Extremely clean. Very quiet, from the time we arrived until we left.

Stayed in August 2025

Staff were very friendly and helpful. Beds were really comfortable. Bathroom had a weird layout and never enough places to hang towels.

Stayed in July 2025

We didn’t like the location, although some people will find it good.

Very cute, clean, smartly designed hotel. Stuff is extremely nice and helpful

Stayed in August 2025

The shower drain did have a clog in it so our feet got covered in water. That would be the only item that was not great! But it didn't take away from our overall stay as this can happen.

Breakfast was great! Bed comfortable! And it was a clean beautiful room!

Stayed in July 2025

Beautiful rooms, lovely staff, great location. Absolutely love the “breakfast in bed” twist on a hotel breakfast.

Stayed in July 2025