2592 Highway 97 North, V1X 4J4 Kelowna, Canada
#26 of 30 hotels in Kelowna
Guests' ChoiceBased on 657 hotel reviews
6.9Cleanliness
7.5
Comfort
7.3
Location
7.7
Facilities
7.1
Staff
8.0
Value for money
7.0
Free WiFi
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 10, 2024
Roy
CanadaRoom not as booked: No walk in shower No pool view Deceptive/unethical business practice: $100 deposit : not mentioned at time or checking in nor on booking.com (only that it will be refunded "within three to five business days"
OK location, easy highway access, reasonable for Kelowna
Stayed in April 2024
Reviewed: April 5, 2024
Ricardo
CanadaI can’t remember anything that we disliked.
The hotel was what we needed, we spend most of the time outside so the hotel did meet our expectations.
Stayed in April 2024
Reviewed: October 23, 2023
Breurkens
CanadaElectronics entertainment was a little passed its day but unit was clean
Hotel was efficient everything was there for myself
Stayed in October 2023
Reviewed: October 2, 2023
Sherry
CanadaThe room looked clean but smelled stale when we entered the room. Room probably needs a deep cleaning after the busy summer season. Upholstery and carpet probably needed shampooing and walls a wash or a coat of paint.
We enjoyed the hot tub. The bathroom and bedding was clean. The continental breakfast was good. Staff was good.
Stayed in October 2023
Reviewed: September 26, 2023
Milligan
CanadaThe breakfast was minimal but OK
Stayed in September 2023
Reviewed: August 30, 2023
Khush
CanadaBathroom
Pool and the location it is near all the main restaurant
Stayed in August 2023
Reviewed: August 28, 2023
Swereda
CanadaBetter breakfast selection
Clean
Stayed in August 2023
Reviewed: August 10, 2023
Marguerite
CanadaNoisy air conditioner.
Very clean. Breakfast selection was good.
Stayed in August 2023
Reviewed: August 7, 2023
Richard
CanadaFriendly staff
Stayed in August 2023
Reviewed: August 6, 2023
Sandeep
CanadaToo expensive
Stayed in August 2023
Reviewed: August 1, 2023
Celsa
Canadaaircon too annoying "couldn't sleep" well
nearby the place where we wanna go
Stayed in July 2023
Reviewed: July 21, 2023
Perry
CanadaNo designated smoking area. Tight/Narrow parking stalls. Fridge was quite small with tiny freezer (we like to re-freeze a couple of small water bottles each day for our travel cooler). No early check in.
Room was well appointed and clean. Bed was comfortable with extra pillows. Soft water and liquid soap.
Stayed in July 2023
Reviewed: July 20, 2023
Crystal
CanadaStaff was friendly! Room was clean and you can tell they have been updating and modernizing. Pool area looked clean and refreshing.
Stayed in July 2023
Reviewed: July 17, 2023
Leighton
CanadaBeds were well used and floppy to the sides. Air con . Fell apart and the filter hadn't been cleaned out
No bed bugs! Clean and tidy well equipped rooms with fridges and a TV. Continental breakfast was great with self sefve waffle makers!!!
Stayed in June 2023
Reviewed: July 4, 2023
David
CanadaThe room had a distinct order, and we had to leave the doors open for the evening to clear it out, but unfortunately, the door faced west, and the treeless concrete parking lot was molten hot, and made the place very uncomfortable, even with the very noisy air conditioner going full blast.
Location was great on the 97th, but was located on a concrete jungle  no matter where  you looked.
Stayed in July 2023
Reviewed: July 3, 2023
John
CanadaBit more variety in their breakfast menu.
Easily accessible.
Stayed in July 2023
Reviewed: June 28, 2023
Celina
CanadaThe first one we were shown was absolutely disgusting. I don't often eat smells, but I could taste this one. We called downstairs immediately, and they were kind enough to give us another room. The second one was much better, but the old, dilapidated air conditioner made a ton of noise as we tried to cool the room down from about 100°. My daughter wanted me to check underneath the bed because we were a bit grossed out from the last room, and there was popcorn and garbage all over underneath the beds. The wait for checking in and other services was long.
It was nice that they gave us a second room without question. And the breakfast was great with no lineup. The room was very quiet for sleeping.
Stayed in June 2023
Reviewed: June 10, 2023
Larry
CanadaHad a little trouble with the TV set. I like to shower and found the tub very slippery to stand in!!
Stayed in June 2023
Reviewed: June 3, 2023
Tusharjit
Canadano cleaning
location
Stayed in May 2023
Reviewed: May 28, 2023
Jan
CanadaHaving a better way to contact one staff member with questions if you misplace something where you can double check their lost and found would be helpful. I have called several times and always get another person with difficulty in following up. Item was lost outside, not in the room to my knowledge.
Easy to access the room from parking. Good breakfast with some, but limited gluten-free options restaurant chains need to do more to provide options for gluten free necessities.
Stayed in April 2023
Reviewed: May 26, 2023
Tahira
CanadaJust stairs.
Breakfast services were awesome
Stayed in April 2023
Reviewed: May 9, 2023
Nicholas
CanadaThe staff wasn’t friendly at all! except for Chris or Claire and one white old lady . The rest always showed their sour face but if if you’re white they will greet you that’s for sure because that’s how they look at us!!we are not gonna come back to this place for sure!!!
good location but you have to drive out to get some food .
Stayed in May 2023
Reviewed: April 6, 2023
Ruzena
Canadahe pool and hot tub were not open even though the advertisement said that it's open year-round
Overall - good
Stayed in April 2023
Reviewed: April 3, 2023
Rick
CanadaJust the basics, but good
Stayed in April 2023
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