4204 32nd Street, V1T 5P4 Vernon, Canada
#13 of 29 hotels in Vernon
Guests' ChoiceBased on 413 hotel reviews
7.9Cleanliness
8.5
Comfort
8.4
Location
8.5
Facilities
8.0
Staff
9.0
Value for money
8.1
Free WiFi
8.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 21, 2024
Steven
Canadashower would not keep constant temp
Stayed in April 2024
Reviewed: April 7, 2024
Megan
CanadaUnfortunately the pool was under maintenance and I choose to stay in a hotel with a pool for my kids. So that they can swim. I know it’s not the staff or hotels fault. Just check if you are keen on having a pool. They did offer a voucher for the local community centre pool.
The staff were wonderful, super clean rooms, comfy beds. Older Hotel, must have been fairly newly renovated. We enjoyed our stay.
Stayed in April 2024
Reviewed: April 2, 2024
Lori
CanadaPool not open Parking was a challenge for 2 of the nights
Good price Clean
Stayed in April 2024
Reviewed: March 24, 2024
Garry
CanadaThe coffee
Quiet room for sleeping Nice friendly staff Good shower
Stayed in March 2024
Reviewed: March 18, 2024
Hibberson
CanadaVery clean, well appointed rooms. Reception was friendly and respectful. The pet room I booked for our son's family and dogs was unexpectedly nice - sometimes they are of lower quality than the regular rooms. It was a very short stay and we left really early so didn't have a chance to use the breakfast service, or pool.
Stayed in March 2024
Reviewed: March 15, 2024
Allan
CanadaGreat, only problem, could not find a phone number for hotel kept coming up marlin travel on google
Stayed in March 2024
Reviewed: March 10, 2024
Duncan
CanadaI stayed at back of building, which was very quiet and faced onto a residential street, but room on front might be noisy from Hwy 97 out front, if there's truck traffic at night
Friendly greeting on arrival; very quiet back of building room; on main route through Okanagan Valley
Stayed in March 2024
Reviewed: March 4, 2024
Brian
CanadaDecent bed, hot tub
Stayed in February 2024
Reviewed: March 3, 2024
Jessica
CanadaBed were extremely uncomfortable, their were some inconveniences with the booking & room as it was not advertise accurately and they did not have such a room on site was we booked - told it was an issue in booking.com side and owner of hotel was notified. You could clearly notice that there were a water issue with the room above us as you could see the damaged it caused on the ceiling that was poorly repaired.
Pool & Hot tub were on site - though hot tube only accommodated 2-3 people. Convenient location to stores and restaurants. The breakfast was great! Kids loved making waffles.
Stayed in February 2024
Reviewed: February 27, 2024
Kurt
United States of AmericaTiny bathroom
Comfortable beds
Stayed in February 2024
Reviewed: February 23, 2024
Danielle
CanadaHotel was older than I expected but still I would stay there again
Breakfast was awesome! Staff were great! I had a great sleep
Stayed in January 2024
Reviewed: February 23, 2024
Proulx
CanadaHot tub and pool should have been warmer.
Stayed in February 2024
Reviewed: February 21, 2024
Martin
CanadaNothing. The breakfast was a bit weak but the coffee was good
Nice clean room with a coffee maker.
Stayed in February 2024
Reviewed: February 19, 2024
Newsome
CanadaWould have preferred non disposable dishes and cutlery for breakfast.
Good breakfast. Nice view out back from the room. Modern updated room for the most part.
Stayed in February 2024
Reviewed: January 30, 2024
Deanna
CanadaHaving to come back later in the day, for my deposit.
It is clean, staff are very friendly and they have a very nice breakfast.
Stayed in January 2024
Reviewed: January 24, 2024
Donna
CanadaStaff very friendly and helpful with dinner suggestions
Stayed in January 2024
Reviewed: January 23, 2024
Zoe
New ZealandThe 'deposit' taken from my credit card was double the booking total and it took 6 days for it to be removed.
Rooms were clean, beds comfortable, excellent shower. I liked the sliding door onto the small balcony.
Stayed in January 2024
Reviewed: January 2, 2024
Marketa
Czech RepublicEV Charger
Stayed in December 2023
Reviewed: December 29, 2023
Laing
CanadaConvenient, clean and comfortable
Stayed in December 2023
Reviewed: December 28, 2023
Margaret
CanadaThe bathroom was partially renewed … unfortunately sink taps were backwards … ie turn expecting cold and get very hot water. In the bath/shower room there is paint on metal parts that shouldn’t be painted. People talking I’m the hall can never heard even will talking at conversational level… doors are thin or don’t fit properly.
The outside of the property and foyer has been redone and looks very nice. The staff were very friendly and helpful. The bed was comfortable.
Stayed in December 2023
Reviewed: December 26, 2023
Jeanne
CanadaHad a bit if allergic reaction, but I am super sensitive to perfumes and chemicals. Not sure what it was or why, but it was not very severe. Everything else was good.
Breakfast was average.
Stayed in December 2023
Reviewed: December 22, 2023
Janet
CanadaIt was good, nothing I didn't like.
The room was very clean and comfortable. I loved the breakfast offered. Nothing fancy but very good. The staff were friendly and helpful. The location was perfect for what I needed. I had an efficiency unit which was worth the small upgrade.
Stayed in December 2023
Reviewed: December 22, 2023
Wendy
CanadaOn first floor (due to dog) view was of fence.
Comfortable and clean with good service. Good breakfast. Put us near door for walking dog.
Stayed in December 2023
Reviewed: December 11, 2023
Kim
United States of AmericaLocation was convenient but the road is noisy so a room on the backside was important for me
Stayed in December 2023
New York, USA
Agios Prokopios, Greece
Gaithersburg, USA
Santa Marta, Colombia
Beachport, Australia
Muncho Lake, Canada
Toruń, Poland
Cambridge, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content