Skip to main content
  1. Hotel reviews homepage
  2. Canada hotel reviews
  3. Alberta hotel reviews
  4. Calgary hotel reviews
  5. Reviews of Emerald Hotel & Suites Calgary Airport

Reviews of Emerald Hotel & Suites Calgary Airport This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2750 Sunridge Boulevard Northeast, T1Y 3C2 Calgary, Canada

#98 of 102 hotels in Calgary

Guests' Choice

Review Score

Based on 2921 hotel reviews

5.5

Score breakdown

  • Cleanliness

    6.2

  • Comfort

    6.4

  • Location

    7.2

  • Facilities

    5.9

  • Staff

    6.7

  • Value for money

    6.7

  • Free WiFi

    7.5

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: April 9, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 3 nights
    • Submitted from a mobile device

    Break rest sucks false advertisement

    Stayed in March 2024

  • Reviewed: April 8, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Superior Double Room with Two Double Beds - Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    It's an obviously dated hotel with upgrades. The lobby is plain but clean. The rooms and beds are small, but for the price, it was acceptable. The hotel was full of Middle Eastern celebrations, and there is no other restaurant option. The walls are thin and sound travels easily and we could hear a loud TV for hours while trying to sleep. The lighting in the room was limited and half the lamps didn't work. The bathroom walls need cleaning and the towel supply was minimal.

    The price was appropriate for the stay and the quality. The staff was basically friendly but nothing more and the front desk adjusted the price to give me the best deal.

    Stayed in April 2024

  • Reviewed: April 4, 2024

    6.0
    Pretty good overall we did have some not so great experiences but we had a good stay otherwise
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    Kind of dirty, checked in and our room wasn’t clean then about 10 minutes later there’s a knock on the door and the cleaners came in and finished cleaning. Dirty sheets and a garbage bag sat in the hallway for our whole stay and started to smell very very very bad couldn’t even be on the in the hallway without plugging your nose and holding your breath. I also didn’t get the room I booked I booked a Queen on bed room and we got a room with 2 double beds.

    Room was comfortable. People and staff were friendly.

    Stayed in April 2024

  • Reviewed: March 19, 2024

    5.0
    Fair
    • Travelers with friends
    • Superior Double Room with Two Double Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Not enough towels and facecloths and chairs

    Location

    Stayed in March 2024

  • Reviewed: March 14, 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Superior Double Room with Two Double Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The dirty bathtub, the dirty floors in the lobby and the lady sleeping for about 5 hours in the lobby.

    I truly can't think of any thing that I liked.

    Stayed in March 2024

  • Reviewed: March 12, 2024

    7.0
    .
    • Leisure trip
    • Solo traveler
    • Queen Studio
    • Stayed 3 nights
    • Submitted from a mobile device

    Only negative was being woken up at 2:00 a.m. by a guest pulling in the fire alarm.

    Good place to sleep and the elevator was fix

    Stayed in March 2024

  • Reviewed: March 10, 2024

    4.0
    Won't stay there again
    • Leisure trip
    • Family with young children
    • Superior Double Room with Two Double Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The door kick plate was broken amd the room wasn't the cleanest there was broken finger nails at the entrance people sleeping on the chairs in the lobby rat traps visible etc.

    Proximity to the location I was visiting

    Stayed in March 2024

  • Reviewed: March 5, 2024

    6.0
    Ok for a night before your flight
    • Leisure trip
    • Travelers with friends
    • Superior Double Room with Two Double Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Thin walls. Neighbours were watching TV all night. Elevator was not working so it was hard to move all the luggage around.

    Good value good location for the airport

    Stayed in February 2024

  • Reviewed: February 27, 2024

    7.0
    Good
    • Business trip
    • Family with young children
    • Queen Studio
    • Stayed 4 nights
    • Submitted from a mobile device

    Elevator out and no ice machine. Asked to pay 12 bucks for some ice at restaurant. Was missing door security latch as well as a plug for the tub

    Good location

    Stayed in February 2024

  • Reviewed: February 19, 2024

    7.0
    It’s my second time in this hotel with the same issue..no lift.
    • Leisure trip
    • Family with young children
    • Deluxe Family Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Elevator still not working..not good for guest with luggage’s.

    Spacious and living room set.

    Stayed in February 2024

  • Reviewed: February 15, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double Room with Two Double Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The elevator being broken

    The comfortable and peacefully quiet room

    Stayed in January 2024

  • Reviewed: January 25, 2024

    7.0
    Other wise it was a nice stay and I would stay there again
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    ???

    Very nice room and lots of room the only thing was there where no glass or Wash clothes

    Stayed in January 2024

  • Reviewed: January 3, 2024

    5.0
    For the cost, nice enough.
    • Leisure trip
    • Family with young children
    • Deluxe Double Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    The cleanliness of the rooms, there were spots on the walls that needed to be washed where something had been spilled. The end of the one bed was broken off. The curtain chain was ripped out of the wall, the plug ins in the one room did not work and the windows needed to be washed.

    The rooms were some what renovated

    Stayed in December 2023

  • Reviewed: January 2, 2024

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Superior Double Room with Two Double Beds - Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    It didnt feel very clean and there were some very strange people wondering the floors of the hotel

    Stayed in January 2024

  • Reviewed: December 29, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Room heating was not adequate

    Near the airport

    Stayed in December 2023

  • Reviewed: December 29, 2023

    5.0
    Fair
    • Business trip
    • Family with young children
    • Deluxe Family Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The room that they gave us at first was obviously not cleaned and we have to call reception to transfer to another room. It’s not refundable so we stayed but our stay was uncomfortable knowing rooms are not being cleaned enough

    The rate for the room space that was enough for family stay

    Stayed in November 2023

  • Reviewed: December 25, 2023

    6.0
    I arrived very late, hospitable staff and a clean room. Can't ask for much more than that.
    • Leisure trip
    • Solo traveler
    • Superior Double Room with Two Double Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I thought the blankets were bed sheets. But honestly I sleep hot so this was more of a plus than anything.

    Convenient, affordable & clean. I work in hospitality. For a budget hotel this was a pleasant stay.. Nothing above and beyond and nothing unsatisfactory. You want a room to sleep for the night you get a room to sleep for the night.

    Stayed in December 2023

  • Reviewed: December 13, 2023

    4.0
    The bed was decent for a short stay, but would have preferred better quality stay.
    • Business trip
    • Solo traveler
    • Queen Studio
    • Stayed 1 night

    The reservation said it was supposed to be a suite, but instead, it was just a room. Also, the first room that was provided was not clean and had a lot of dirty stuff, even though the bed was made. I had to go and get my room changed, in middle of the night

    Not much

    Stayed in November 2023

  • Reviewed: December 10, 2023

    4.0
    Not happy with our stay..
    • Business trip
    • Couple
    • Queen Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    Washroom doesn’t have garbage bin and towel mat. We called the front desk if it’s normal not to have a garbage bin in the washroom and they said yes. We been in many hotels & Suites and this is the first time that our wash room doesn’t have garbage bin & towel mat for the floor. The entrance door from our room has some issues as well. We booked for 2 people when we get there we only have 2 pillows. Bed are small I’m not sure if it’s twin or queen bed.

    Stayed in December 2023

  • Reviewed: December 8, 2023

    5.0
    My stay was frustrating and disappointing.
    • Leisure trip
    • Solo traveler
    • Superior Double Room with Two Double Beds - Non Smoking
    • Stayed 1 night

    It would have been better if the front desk clerk was at her post when I wanted to check in. Waiting 20-25 minutes in the crowded lobby was very unpleasant. I was tired and just wanted to go to my room. When the clerk returned to her post she carried a take-out container of food. She said she had to go to get food. There is a restaurant at the hotel. I suggested to her that I take my lunch with me when I go to work. My meaning was she could do the same. There was no breakfast.

    The room was comfortable and clean.

    Stayed in December 2023

  • Reviewed: December 6, 2023

    7.0
    good
    • Business trip
    • Solo traveler
    • Queen Studio
    • Stayed 3 nights

    itwas clean and very well priced .......................................................................................................................................................................

    Stayed in December 2023

  • Reviewed: November 29, 2023

    7.0
    Convenient
    • Leisure trip
    • Solo traveler
    • Queen Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom fixtures need work.

    Reasonable price. Close to airport and shopping

    Stayed in November 2023

  • Reviewed: November 16, 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Premium King Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Room kitchen was dirty, and there was a smear in bathroom on wall, the pillow are lost for how much ypu put into the room Price of the room and no continental breakfast

    Room

    Stayed in November 2023

  • Reviewed: November 11, 2023

    7.0
    Good
    • Family with young children
    • Queen Studio
    • Stayed 3 nights
    • Submitted from a mobile device

    The adjoining room door was not very sound proof, could hear the guests in the next room talking, their tv and phone very clearly, if we had our tv or phones off; which means they could hear us as well.

    Stayed in November 2023

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties: