140 Slater Street, K1P 5H6 Ottawa, Canada
#49 of 56 hotels in Ottawa
Guests' ChoiceBased on 997 hotel reviews
7.4Cleanliness
8.2
Comfort
8.2
Location
8.9
Facilities
7.5
Staff
8.4
Value for money
7.3
Free WiFi
7.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 17 April 2024
Anne
CanadaLocation for downtown Ottawa is great
Stayed in April 2024
Reviewed: 16 April 2024
Tamara
CanadaThe parking. The view.
Spacious room. Double sinks in the bathroom. Big bathtub and rainfall shower head.
Stayed in April 2024
Reviewed: 15 April 2024
Tina
CanadaThere was an issue with the lounge, so it closed early. We always look forward to having a drink in the lounge at the hotel that we stay in, so this was disappointing. But some things are out of their control.
The room was nice and clean and the bed was very comfortable.
Stayed in April 2024
Reviewed: 15 April 2024
Rut
CanadaParking was a hassle to find and was extra
Clean, and spacious rooms. Give robes and slippers, and have water. Little things that make everything more comfortable. The staff were nice. Location is close enough to byward and centretown
Stayed in April 2024
Reviewed: 11 April 2024
Irene
SpainThe bedrooms are spacious, the bed is very comfortable and everything was very clean. The staff was kind and helpful, providing useful information for our stay in Ottawa.
Stayed in April 2024
Reviewed: 9 April 2024
Gordon
CanadaI ordered breakfast using a door card but no one picked it up. I had to call in the morning. My late checkout wasn’t communicated to housekeeping.
Great staff, good price, clean room. Room service was prompt, food was hot.
Stayed in April 2024
Reviewed: 6 April 2024
Alyona
CanadaHeater was very loud. It turns on automatically every 10 min.
Location, good staff
Stayed in April 2024
Reviewed: 6 April 2024
Elham
CanadaThe building was old.
Location
Stayed in April 2024
Reviewed: 1 April 2024
Mariapia
CanadaPersonal preference of the bed type
Location and silent
Stayed in March 2024
Reviewed: 15 March 2024
Mohamed
IndiaThe breakfast included was incorrectly worded to create misunderstanding while booking. The listings on booking.com said “breakfast included” instead of “breakfast can be included for extra fee” , after reaching the hotel the next day we were told that Breakfast is available but not included in the booking
The room was spacious
Stayed in February 2024
Reviewed: 29 February 2024
Deborah
CanadaUncomfortable beds and noisy at night. Party atmosphere on a Saturday night
Good location downtown
Stayed in December 2023
Reviewed: 13 February 2024
Sheila
CanadaThe carpet needed replacing and/or a good cleaning.
The bed was very comfortable. The linens were great.
Stayed in February 2024
Reviewed: 28 January 2024
Denise
CanadaThe only thing I would say, is, I think that the doors of the room when you come in, they’re not soundproof, even though the hotel was quiet whenever somebody would go by we hear them very loud and clear
It was very clean very nice room. There was no complications.
Stayed in January 2024
Reviewed: 1 January 2024
Dennis
CanadaRestaurant experience was not good. Meals were not as described in menu, cream for coffee was spoiled and service was very slow.
Stayed in December 2023
Reviewed: 28 December 2023
Sanjabi
CanadaGood location, good services and so comfortable
Stayed in December 2023
Reviewed: 22 December 2023
Prashant
CanadaParking space is horrible and just got a narrow opening to enter the underground parking.
Location was good and in the heart of downtown. Room was quite and clean.
Stayed in December 2023
Reviewed: 18 December 2023
Tatiana
CanadaIt's an older hotel with a bit of a stinky smell in the lobby and outdated washroom.
Location. Price
Stayed in December 2023
Reviewed: 18 December 2023
Cathy
CanadaThe fridge did not work
The room was big and bed comfortable
Stayed in December 2023
Reviewed: 13 December 2023
Lori-ann
CanadaThe parking set up. Quite pricey. Not best for guests to walk up the ramp with luggage. Winter could be slippery.
Clean facilities and pleasant staff
Stayed in December 2023
Reviewed: 9 December 2023
Samuel
CanadaGreat bedding, soundproofing and interesting shower supplies setup.
Stayed in December 2023
Reviewed: 3 December 2023
Shuk
Hong Kongbed too soft and can’t support my back use of white light bulbs kill the room atmosphere
location is super convenient amenities provided and good room is clean and spacious
Stayed in December 2023
Reviewed: 3 December 2023
Taylan
CanadaBit of a musty smell when we first walked into the room but not too bad. Could not find the on site parking however there were several other lots in the area anyways.
Staff were very nice, comfortable bed. Good colocation close to lots of restaurants.
Stayed in December 2023
Reviewed: 30 November 2023
Tara
CanadaHaving to pay additional cost for parking. Only being allowed to order room service with no access to a restaurant in the building. Keypad to parking is also very difficult to see, it should be better indicated.
The location was great. We were able to walk to diner, to our concert and out to breakfast!
Stayed in November 2023
Reviewed: 29 November 2023
Nicolas
CanadaParking is very hard to find and stressful, especially on arrival.
Room was spacious and confortable
Stayed in November 2023
Loon-Plage, France
Telč, Czech Republic
Quinta do Lago, Portugal
Coon Rapids, USA
Siracusa, Italy
Easingwold, UK
Teshikaga, Japan
Emhubeni, South Africa
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content