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Reviews of The Glenmore Inn & Convention Centre 3 stars

1000 Glenmore Court SE, T2C 2E6 Calgary, Canada

#62 of 97 hotels in Calgary

Guests' Choice

Review score

Based on 125 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.4

  • Location

    8.1

  • Facilities

    8.3

  • Staff

    9

  • Value for money

    7.8

  • Free WiFi

    8.1

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Showing 1 - 75

  • Reviewed: 26 September 2018

    10
    Wonderful clean hotel with a great pool and hot tub and very friendly staff.
    • Leisure trip
    • Couple
    • Standard Quadruple Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    I can’t think of anything. We really enjoyed the experience.

    The staff were very accommodating and went out of their way to make everything perfect for my friend’s wedding. We couldn’t have asked for better service!

    Stayed in September 2018

  • Reviewed: 28 August 2018

    8.3
    Nice hotel, awesome pool.
    • Leisure trip
    • Family with young children
    • Standard Quadruple Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Restaurants was not open in the evenings. Only option was the other restaurant which was buffet only. Not a great option when travelling with kids. Only the bar and room service available in evenings. Breakfast was more like a continantal but cost us 40 bucks..should have been included in the stay

    Pool with slide was a huge hit with the kids. Room was nice shower was great.

    Stayed in August 2018

  • Reviewed: 7 August 2018

    7.9
    Good location an easy drive to anything in Calgary, great...
    • Leisure trip
    • Family with young children
    • Business Suite
    • Stayed 2 nights
    • Submitted via mobile

    Room had AC but it was loud and kinda slow. WiFi was patchy and poor to use.

    Good location an easy drive to anything in Calgary, great pool and water slide! King room with pull out bed was perfect set up for our family, kids had run of their own TV as did adults 👍🏼 small fridge and microwave wave were great addition and used a lot.

    Stayed in August 2018

  • Reviewed: 19 June 2017

    7.9
    Nice pillows, lost a car.
    • Leisure trip
    • Family with young children
    • Standard Quadruple Room with Garden View
    • Stayed 1 night

    Safety was definitely the issue! Woke up in the morning to find that our car had been stolen. NOT a good location; next to a bar and a bad part of town, as police later told us. Just be careful with your vehicle and personal possessions if staying here.

    The staff were friendly and helpful...and we needed the help, as our car was stolen from right in front of the lobby doors.

    Stayed in June 2017

  • Reviewed: 28 October 2016

    6.7
    good location as was at a conference there
    • With a pet
    • Business trip
    • Couple
    • Premier Tower Room
    • Stayed 1 night

    room cold , blankets too hot and heavy, no bars in bathtub, even though this was the newer part of the hotel furniture and bedding a bit dated, no data ports, ho hum coffee

    food was great.

    Stayed in October 2016

  • Reviewed: 24 September 2018

    6.3
    Older hotel, not much people traffic
    • Leisure trip
    • Family with young children
    • Business Suite
    • Stayed 4 nights
    • Submitted via mobile

    The pool was freezing cold, and the staff were grumpy!

    Liked that it wasn’t a very busy hotel, no one at the pool

    Stayed in September 2018

  • Reviewed: 13 September 2018

    5.8
    I don't like plastic glasses nor do I like cardboard...
    • Leisure trip
    • Solo traveller
    • Premier Tower Room
    • Stayed 2 nights
    • Submitted via mobile

    I don't like plastic glasses nor do I like cardboard coffee cups!!!!

    Stayed in September 2018

  • Reviewed: 14 August 2018

    5.4
    we were move to this hotel because our other hotel lost our...
    • Leisure trip
    • Family with young children
    • Standard Quadruple Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    we were move to this hotel because our other hotel lost our reservation. Wasn't our choice

    Stayed in July 2018

  • Reviewed: 13 August 2018

    7.5
    Love the bed
    • Family with young children
    • Standard Quadruple Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    A/c was loud

    Love the bed

    Stayed in August 2018

  • Reviewed: 7 August 2018

    9.5
    Love it 😍
    • Leisure trip
    • Couple
    • Standard Quadruple Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Everything

    Stayed in August 2018

  • Reviewed: 6 August 2018

    8.8
    Clean, comfort, nice restaurant
    • Leisure trip
    • Family with young children
    • Premier Tower Room
    • Stayed 1 night
    • Submitted via mobile

    During check in more information could be provided.

    Clean, comfort, nice restaurant

    Stayed in August 2018

  • Reviewed: 12 July 2018

    7.1
    Stampede Time
    • Leisure trip
    • Family with young children
    • Standard Quadruple Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    The beds in the room were way to firm.

    The staff, location and pool were good.

    Stayed in July 2018

  • Reviewed: 15 May 2018

    7.5
    Returning guests
    • Business trip
    • Couple
    • Business Suite
    • Stayed 1 night
    • Submitted via mobile

    Fitness centre is tiny

    Great Food

    Stayed in May 2018

  • Reviewed: 14 May 2018

    7.5
    Small shower, made noise, hot water issues
    • Leisure trip
    • Family with young children
    • Business Suite
    • Stayed 2 nights
    • Submitted via mobile

    Small shower, made noise, hot water issues

    Stayed in May 2018

  • Reviewed: 22 March 2018

    8.3
    It was nice that the parking is free and it was easy to get...
    • Business trip
    • Solo traveller
    • Standard Quadruple Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    It was nice that the parking is free and it was easy to get to the hotel

    Stayed in March 2018

  • Reviewed: 19 March 2018

    6.7
    Friendly waitress in cafe.
    • Leisure trip
    • Family with young children
    • Standard Quadruple Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    I was there with team but didn’t get team rate because I booked on booking.com

    Friendly waitress in cafe. The breakfast was good.

    Stayed in March 2018

  • Reviewed: 26 February 2018

    10
    My first stay there and i would definately recommend this Hotel
    • Business trip
    • Group
    • Standard Single Room
    • Stayed 3 nights

    room cleanliness and staff were very good.

    Stayed in February 2018

  • Reviewed: 15 February 2018

    10
    was great
    • Business trip
    • Couple
    • Standard Quadruple Room with Garden View
    • Stayed 2 nights

    no continental breakfast

    beds were great

    Stayed in February 2018

  • Reviewed: 8 January 2018

    4.2
    Very quiet
    • Couple
    • Standard Quadruple Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    The beds were not comfortable. No robes in the room.

    Very quiet

    Stayed in January 2018

  • Reviewed: 30 December 2017

    9.6
    Awesome
    • Leisure trip
    • Couple
    • Standard Quadruple Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    The pool

    Stayed in December 2017

  • Reviewed: 28 November 2017

    6.3
    Had a tub
    • Business trip
    • Solo traveller
    • Standard Quadruple Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    One of the beds wasn't secured. No breakfast included and missing shuttle to the airport.

    Had a tub

    Stayed in November 2017

  • Reviewed: 27 November 2017

    7.1
    Good basic hotel for short business stay.
    • Business trip
    • Solo traveller
    • Premier Tower Room
    • Stayed 1 night

    The hotel could do with some updating but the room was still comfortable.

    Restaurant food was good. Rooms acceptable for the value.

    Stayed in November 2017

  • Reviewed: 8 November 2017

    9.6
    The hair dryer in my room didn't work
    • Leisure trip
    • Solo traveller
    • Standard Quadruple Room with Garden View
    • Stayed 1 night

    The hair dryer in my room didn't work

    Stayed in November 2017

  • Reviewed: 4 October 2017

    10
    1st Stay
    • Business trip
    • Couple
    • Standard Quadruple Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Modern, Clean and spacious.

    Stayed in October 2017

  • Reviewed: 21 September 2017

    10
    Very pleased with the service and room we had.
    • Couple
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    There was an extra fancy soap in the bathroom and housekeeping was very polite and front desk was extremely helpful for our stay

    Stayed in August 2017

  • Reviewed: 10 September 2017

    7.5
    Nice stay and rate could be better.
    • Group
    • Standard Quadruple Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything. Location was perfect, price ok and checking was smooth.

    Stayed in September 2017

  • Reviewed: 21 August 2017

    7.1
    The lobby and restaurants
    • Leisure trip
    • Family with young children
    • Standard Quadruple Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Heater super loud. Bad sleep.

    The lobby and restaurants

    Stayed in August 2017

  • Reviewed: 6 August 2017

    7.9
    All was good
    • Business trip
    • Family with young children
    • Premier Tower Room
    • Stayed 1 night
    • Submitted via mobile

    All was good

    All was good

    Stayed in July 2017

  • Reviewed: 12 June 2017

    8.8
    Great staff
    • Leisure trip
    • Group
    • Standard Quadruple Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Great staff

    Stayed in June 2017

  • Reviewed: 30 May 2017

    8.3
    Make up remover wipes!
    • Leisure trip
    • Couple
    • Premier Tower Room
    • Stayed 1 night
    • Submitted via mobile

    Make up remover wipes!!! Never seen that offered at hotels elsewhere! Very clean!

    Stayed in May 2017

  • Reviewed: 23 May 2017

    10
    Very clean and amazing view, staff was great with kids
    • Leisure trip
    • Family with young children
    • Business Suite
    • Stayed 1 night
    • Submitted via mobile

    Very clean and amazing view, staff was great with kids

    Stayed in May 2017

  • Reviewed: 22 May 2017

    9.6
    Will stay again.
    • Leisure trip
    • Couple
    • Standard Quadruple Room with Garden View
    • Stayed 2 nights

    Great Mountain view. Very clean and comfortable.

    Stayed in May 2017

  • Reviewed: 11 April 2017

    9.6
    Great price and very pet friendly
    • With a pet
    • Leisure trip
    • Solo traveller
    • Standard Quadruple Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    They're pet friendly in every sense. Staff love the dogs and you even receive dog treats and poop bags upon arrival. Makes it very welcoming.

    Stayed in April 2017

  • Reviewed: 10 April 2017

    7.1
    more TV channels
    • Business trip
    • Solo traveller
    • Standard Quadruple Room with Garden View
    • Stayed 2 nights

    tv channels selection

    more TV channels

    Stayed in April 2017

  • Reviewed: 29 December 2016

    10
    Great for families
    • Leisure trip
    • Family with young children
    • Standard Quadruple Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Newer beds

    It's just an amazing hotel

    Stayed in December 2016

  • Reviewed: 27 December 2016

    10
    It was xmas friendly staff that left a xmas stocking on our...
    • Leisure trip
    • Couple
    • Standard Quadruple Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    It was xmas friendly staff that left a xmas stocking on our door :)

    Stayed in December 2016

  • Reviewed: 20 November 2016

    10
    Business suite was awesome!
    • Business trip
    • Couple
    • Business Suite
    • Stayed 1 night
    • Submitted via mobile

    Shower/tub needs upgrade

    Business suite was awesome!

    Stayed in November 2016

  • Reviewed: 31 October 2016

    9.6
    very good
    • Business trip
    • Couple
    • Premier Tower Room
    • Stayed 1 night

    mattress with sprig out

    Stayed in October 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 4 April 2016

    5.0
    I found this location good for what we were in town for
    • Family with older children

    I didn't like the two different prices I had to pay the breakfast options were really over priced and the buffet was not worth two dollars let alone 11 per person. The beds were uncomfortable the first room smelled bad etc.

    I found this location good for what we were in town for

  • Reviewed: 9 February 2016

    5.0
    The location was alright for our purpose.
    • Family with older children

    The bathroom sink didn't drain there was no conditioner in the. Bathroom and I couldn't blow dry my hair because the breaker in the bathroom blew. Also there was no real cups and glasses in the room

    The location was alright for our purpose. Every one that needed a room on the volley ball team got one & chech in was really easy

  • Reviewed: 9 December 2015

    7.9
    It was close to where I was working.
    • Business trip
    • Solo traveller

    Can't say there was a single thing that upset, disappointed or frustrated me.

    It was close to where I was working. The staff in the restaurant and lounge were very polite and friendly. My bed was comfortable and the room was quiet.

  • Reviewed: 12 November 2015

    2.5
    We were disappointed on the way you represented the city-...
    • Business trip
    • Solo traveller

    We were disappointed on the way you represented the city- were from out of town and it was not a good first impression. I would not recommend this hotel to anyone.

  • Reviewed: 27 October 2015

    7.5
    The rooms were comfortable and clean.
    • Business trip
    • Family with older children

    It seemed to be in a strange location, more of the industrial area of Calgary and was far away from any restaurants or shopping areas. There were also no USB jacks in the room to plug in devices.

    The rooms were comfortable and clean. I liked the amenities available and the food was good.

  • Reviewed: 26 October 2015

    5.8
    Beds are comfortable with new comforters and pillows.
    • Business trip
    • Couple

    No bottled water in room, $2 for a small H20 from the vending machine! Plastic and foam cups in room, so cheap! Didn't give an option to re-use towels, just replaced. No green policy! This hotel has to get with the 90's!

    Beds are comfortable with new comforters and pillows.

  • Reviewed: 17 October 2015

    7.1
    The room was quiet as well as the floor we were on.
    • Leisure trip
    • Couple

    The room was quiet as well as the floor we were on. The breakfast in the restaurant was excellent. The courtyard area is relaxing with the greenery etc.

  • Reviewed: 15 September 2015

    8.3
    A little of the beaten track from the rest of the city but...
    • Leisure trip
    • Group

    Only bad thing was the construction noise 2 out of 3 mornings we were there but that's not the hotel's fault

    A little of the beaten track from the rest of the city but everything that is needed is around it. The hot tub and slide are fun if a little small. The restaurents have great food for the price including the buffets and there's a great Indian food place across the parking lot. Staff was friendly and helpful and the whole place was clean and comfortable.

  • Reviewed: 11 September 2015

    9.6
    Location was excellent for us - close to family.
    • Leisure trip
    • Family with older children

    Location was excellent for us - close to family. Staff was very accommodating when we requested a change of rooms (needed more space). Very clean and comfortable. Window was operable. Breakfast (not included) was very good.

  • Reviewed: 30 August 2015

    9.6
    Stayed with two young kids who enjoyed the pool and water...
    • Leisure trip
    • Family with young children

    Supper was so so at the On site restaurant, though breakfast was good.

    Stayed with two young kids who enjoyed the pool and water slide. Staff were great and very accommodating, great with the kids and our last minute changes in our schedule.

  • Reviewed: 20 August 2015

    7.5
    Wish breakfast could've been included in price of room.
    • Leisure trip
    • Solo traveller

    Wish breakfast could've been included in price of room. Lack of self service laundry, only option was to travel a few miles or pay a lot for it to be sent out.

  • Reviewed: 12 August 2015

    8.3
    The hotel was great.
    • Leisure trip
    • Family with older children

    The hotel was great. The room rate was very reasonable and the hotel was very clean. The staff were friendly and courteous. The kids enjoyed the pool as well.

  • Reviewed: 11 August 2015

    9.2
    I liked having the pool area were my family could come use.
    • Leisure trip
    • Solo traveller

    I don't like the high price you can't check in until four and out by 11 very expensive for only allowed 19 hours of use... I would stay more nights if it was cheaper...

    I liked having the pool area were my family could come use... That is why I stay at the glenmore...

  • Reviewed: 11 August 2015

    6.7
    Customer service was really good and the place was kept...
    • Leisure trip
    • Couple

    Location... The hotel is flanked by an old dilapidated neighbourhood on one side and heavy industries on the other. There is absolutely nothing else to see or do. Can't take a walk or shop.

    Customer service was really good and the place was kept clean at all times.

  • Reviewed: 4 August 2015

    8.3
    Comfort, availability, Rates, accessibility, staff etc was...
    • Leisure trip
    • Family with young children

    Hot Tub was not working... Housekeeping left the door open after cleaning it.

    Comfort, availability, Rates, accessibility, staff etc was very good. They arranged for a Microwave and services were great. We traveled with our friends.

  • Reviewed: 4 August 2015

    6.3
    Friendly helpful staff.
    • Leisure trip
    • Family with young children

    during our stay there was a large group of adults with children, and the adults crowded the pool area drinking and playing loud music while letting their kids run wild in the pool area, making it very difficult for other small families to relax and enjoy the pool area too.

    Friendly helpful staff.

  • Reviewed: 4 August 2015

    7.9
    everything besides air conditioning in the room.
    • Leisure trip
    • Group

    The air conditioning is not working efficiently and in addition to that, once you open the window, you hear the fan noise.

    everything besides air conditioning in the room.

  • Reviewed: 25 July 2015

    5.0
    Every piece of equipment in my room was extremely noisy.
    • Business trip
    • Solo traveller

    Every piece of equipment in my room was extremely noisy. The A/C turned on every 15 minutes and woke me up every time. The fridge was rattling until I unplugged it. The bathroom fan was like a jet engine and you had no choice as it was the light as well.

  • Reviewed: 21 July 2015

    5.4
    Nothing
    • Leisure trip
    • Family with young children

    NO IN ROOM MOVIES PAY PER VIEW OR OTHERWISE, Ridiculous in this day and age not to offer in room entertainment. Whoever made this decision should be FIRED ASAP!!!!

    Nothing

  • Reviewed: 19 July 2015

    5.4
    The hotel had a great bar, restaurant and swimming...
    • Business trip
    • Family with young children

    The hotel is in the middle of nowhere. Although easy to access major thoroughfares there is virtually no shopping facilities anywhere near.

    The hotel had a great bar, restaurant and swimming facilities.

  • Reviewed: 14 July 2015

    7.5
    Room good size and comfortable.
    • Couple

    We prefer hotels with breakfast included in price of stay. $3 for a morning coffee seems excessive but no competing coffee shops nearby so we feel they took advantage of that situation. Air conditioning turned too high (cold) in common areas.

    Room good size and comfortable.

  • Reviewed: 9 July 2015

    9.2
    Staff were friendly, meals were reasonably-priced for area...
    • Business trip
    • Couple

    Staff were friendly, meals were reasonably-priced for area and delicious, room was functional and quiet, hotel provided excellent value for the money, close to my client's office

  • Reviewed: 30 June 2015

    8.8
    Facility met all our expectations and beyond.
    • Leisure trip
    • Couple

    Facility met all our expectations and beyond.... even a night light in the bathroom. Friendly, informative staff, excellent service in all areas. Food in restaurant/lounge was excellent. Would recommend!!

  • Reviewed: 29 June 2015

    7.1
    Location, Friday Night Buffett , Restaurant , pool facilities
    • Business trip
    • Solo traveller

    Review your bill , on three occasions they charged me the hotel rate instead of the Booking .com rate . They complied and changed the charges but I had to point it out .

    Location, Friday Night Buffett , Restaurant , pool facilities

  • Reviewed: 16 June 2015

    8.3
    Clean room, comfortable beds, nice hot tub and pool with...
    • Leisure trip
    • Group

    As another reviewer mentioned, we also got woken up by housekeeping before 8am when we were only staying for one night and had until 12pm to check out.. Make sure you put the 'Do Not Disturb' sign on your door!

    Clean room, comfortable beds, nice hot tub and pool with waterslide

  • Reviewed: 14 June 2015

    5.8
    Room was good with all comforts.
    • Business trip
    • Solo traveller

    The location is somewhere outskirts of city. There is no pub/bar in the nearby location. Although there is a lounge in the Hotel.

    Room was good with all comforts.

  • Reviewed: 4 June 2015

    8.8
    The service from the staff was very good.
    • Business trip
    • Solo traveller

    For me the only thing I really did not like was the bed, for me it very uncomfortable.

    The service from the staff was very good. It was clean and looked well taken care of.

  • Reviewed: 17 May 2015

    9.6
    The layout of the facility and amenities coffered are very...
    • Business trip
    • Solo traveller

    The bruschetta served was awful . French toast with a little tomato and an inch of melted cheese on top doesn't come close. Suggest that the menu should be reviewed.

    The layout of the facility and amenities coffered are very nice.

  • Reviewed: 4 May 2015

    7.5
    Room was nice and comfortable.
    • Business trip
    • Solo traveller

    I was given a rate of 109 CAD from booking.com. When I got the bill it was 143.00. The front desk would not acknowledge the confirmation email from booking.com and said they charged the right rate. They said that booking.com must have gave me the price in USD but it clearly states CAD in the email. I will not stay at this hotel again. I also did not like having to weave through smokers while trying to enter the hotel.

    Room was nice and comfortable.

  • Reviewed: 21 April 2015

    5.4
    Pillow top on bed,
    • Business trip
    • Solo traveller

    Hard coil mattresses on lower levels, -really in this day and age is that what you want your guests to remember ? The older lady who signed me in was Not very nice or welcoming!

    Pillow top on bed,

  • Reviewed: 20 April 2015

    9.2
    Rooms good size, comfortable, very good staff - very...
    • Couple

    Rooms good size, comfortable, very good staff - very accommodating. Location easy access off Glenmore Trail, close to South Health Campus and shopping. Excellent gluten free breakfast available! Easy parking.

  • Reviewed: 2 April 2015

    9.2
    Staff, cleanliness.
    • Family with young children

    Towel rack came apart in the bathroom RM 146 and almost out of the wall. Also door, flip secuity lock, very loose. These things should be checked in EVERY room by maid service.

    Staff, cleanliness.

  • Reviewed: 28 March 2015

    7.9
    The location on glenmore trail was ideal.
    • Leisure trip
    • Couple

    We had two kids with us. The pool is a jaunt from the garden rooms on the west side of hotel. The windows in the garden room are also facing the restaurant. The customers could look right in the room.

    The location on glenmore trail was ideal. The bed was new and very comfy.

  • Reviewed: 8 February 2015

    7.1
    Friendly staff.
    • Leisure trip
    • Group

    Ditzy staff. Poor bookkeeping, lost my credit card pre auth form. Chances of rebooking there are slim since they have likely lost it again. It is a hassle to provide that form.

    Friendly staff.

  • Reviewed: 14 May 2016

    7.1
    The bed and pillows were very comfortable.
    • Business trip
    • Solo traveller

    The gym facility too small, plus a water cooler and towels should be added.

    The bed and pillows were very comfortable.

  • Reviewed: 13 May 2016

    10
    Almost everything
    • Family with young children

    Beds could have been a little softer, hot tub was broken

    Almost everything

  • Reviewed: 12 April 2016

    6.7
    I loved the pool and lounge.
    • Leisure trip
    • Group

    Very expensive for what you get and no commentary breakfast like most hotel...

    I loved the pool and lounge...

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