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  5. Reviews of The Lonsdale Quay Hotel

Reviews of The Lonsdale Quay Hotel 4 stars

123 Carrie Cates Court, V7M 3K7 North Vancouver, Canada

#4 of 7 hotels in North Vancouver

Guests' Choice

Review score

Based on 707 hotel reviews

7.6

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.3

  • Location

    9.2

  • Facilities

    7.6

  • Staff

    8.4

  • Value for money

    7.3

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 22 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard King Room, Pet-Friendly
    • Stayed 1 night

    The parking was a little difficult to find. It's also a pretty busy area with cars/pedestrians, so for a not-super comfortable in the city driver, it was pretty stressful to try to find where to park. Also had to pay CAD $28 to park, which was disappointing to find out.

    The room matched our expectations. A close-up view of the city out our window, and a nice view of the water/shipyard out our side window. Lots of good options nearby, short walk to boardwalk on water.

    Stayed in March 2024

  • Reviewed: 17 March 2024

    7.0
    Would come again, but I’d bring my own pillow
    • Business trip
    • People with friends
    • Standard King Room, Pet-Friendly
    • Stayed 2 nights
    • Submitted via mobile

    The pillows were horrendous. The comforter/duvet was not much more than a sheet and the heating g system is archaic and next to impossible to set to a comfortable temperature and we roasted the 1st night!

    The location was great. We loved the big windows and everything was clean

    Stayed in March 2024

  • Reviewed: 12 March 2024

    8.0
    Hotel in great location, comfortable beds, pet friendly yet you cannot leave pet in room.
    • Leisure trip
    • Family with young children
    • Executive King Room, Pet-Friendly
    • Stayed 1 night

    Pet policies that don't allow you to leave the pet in the room are not practical. How are people meant to attend meals when BC doesn't allow pets in restaurants or on patios?

    Great location, and comfortable beds. The inclusive breakfast was of great added value as you could pick anything on the menu. We would stay again if we didn't have our dog with us.

    Stayed in February 2024

  • Reviewed: 12 March 2024

    8.0
    Staycation in North Vancouver😊
    • Leisure trip
    • Family with young children
    • Standard King Room, Pet-Friendly
    • Stayed 1 night
    • Submitted via mobile

    The shower is old and slow...

    The bed is very comfortable, the room is spacious and cozy, the front desk officers are friendly...we just enjoyed and loved our stay❤

    Stayed in March 2024

  • Reviewed: 4 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Executive Queen Room with Two Queen Beds, Pet-Friendly
    • Stayed 1 night

    Parking was very challenging to find and get into as we arrived late. Better instructions should be communicated with confirmation as to exact location ie: "easy park, one level directly next to loading bay for hotel. Its not the larger ICBC parking lot entrance.

    Room was lovely and spacious. Great view. Very clean.

    Stayed in March 2024

  • Reviewed: 3 March 2024

    7.0
    Good
    • Couple
    • Executive King Room, Pet-Friendly
    • Stayed 1 night
    • Submitted via mobile

    We couldn’t get a wheelchair accessible room which we asked for.

    The location was great.

    Stayed in February 2024

  • Reviewed: 23 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds, Pet-Friendly
    • Stayed 1 night
    • Submitted via mobile

    Netflix or other streaming services were not available on TV. This was a disappointment.

    Access to the Sea Bus then sky train to the airport was very welcomed. Staff were all service minded ! Enjoyed the view from room 440.

    Stayed in February 2024

  • Reviewed: 13 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Executive Queen Room with Two Queen Beds, Pet-Friendly
    • Stayed 2 nights

    Very friendly staff. I had a room with a view of the harbour. The room was very quiet and clean.

    Stayed in February 2024

  • Reviewed: 12 February 2024

    8.0
    Upscale and Central
    • Leisure trip
    • Solo traveller
    • Standard King Room, Pet-Friendly
    • Stayed 1 night

    It's actually really hard to find unless you know how to get in. I just assumed there would be parking signs and such, but I didn't notice any. You have to park in the public parking garage and then find your way up to the hotel from there. There must be two separate lots because the one I was in didn't connect to the hotel, it just connected to the Market. I don't think they could do that better, except maybe some better signs for those of us who don't check on this detail before we arrive. ;)

    The hotel is very nice. Very tasteful. Very central. Great views of the harbour and downtown Vancouver.

    Stayed in February 2024

  • Reviewed: 10 February 2024

    9.0
    Stay here! Lovely spot!
    • Leisure trip
    • Couple
    • Executive Queen Room, Pet-Friendly
    • Stayed 1 night
    • Submitted via mobile

    The heating system could use some updating - couldn’t read the controls as everything was worn.

    Beautiful view of the quay, excellent location.

    Stayed in February 2024

  • Reviewed: 8 February 2024

    7.0
    Good hotel overall.
    • Leisure trip
    • Solo traveller
    • Executive Queen Room with Two Queen Beds, Pet-Friendly
    • Stayed 3 nights
    • Submitted via mobile

    - Shower and tub were in need of replacing - no option for a breakfast before 0715 - so if you had an early morning you couldn’t get anything to eat. Most hotels allow for breakfast after 0600 am. My “free breakfast coupons were unused.

    Fabulous location

    Stayed in January 2024

  • Reviewed: 3 February 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Deluxe Queen Room with Two Queen Beds, Pet-Friendly
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was awful

    Location

    Stayed in December 2023

  • Reviewed: 22 January 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Queen Room, Pet- Friendly
    • Stayed 2 nights
    • Submitted via mobile

    Love All the amazing staff! The front desk & housekeeping were incredible!!!!! Unfortunately when we checked in to the room there were several small black hairs all over toilet. The front desk obviously sent someone up but after we had just checked in after driving in from Kelowna it was a bit inconvenient but it was promptly taken care of. Was Not aware that there was No parking for hotel. It's underground public parking and was $30 a DAY!........... The market & amazing staff and great location were highly appreciated!

    Stayed in January 2024

  • Reviewed: 19 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds, Pet-Friendly
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast menu in the bar and coffee is crap but staff were lovely.

    Great location, close to Seabus and MTB trails.

    Stayed in January 2024

  • Reviewed: 17 January 2024

    9.0
    Pleasant surprise
    • Leisure trip
    • Solo traveller
    • Deluxe King Room, Pet-Friendly
    • Stayed 1 night
    • Submitted via mobile

    Needed an extra blanket and the bathroom door kept hitting the shower rail. The bathroom could also use an exhaust fan.

    Location to public transit was amazing. Being able to go by skytrain from the airport to the Seabus and to the hotel all with seamless connections and in less than 40 minutes was fabulous. Staff at front desk were very accommodating and efficient.

    Stayed in January 2024

  • Reviewed: 31 December 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Queen Room, Pet- Friendly
    • Stayed 3 nights
    • Submitted via mobile

    No reasonable parking

    Excellent location

    Stayed in December 2023

  • Reviewed: 22 December 2023

    7.0
    Really good
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds, Pet-Friendly
    • Stayed 4 nights

    Need to install raised toilets.

    All my "negatives" had to do with a very low toilet seat. I am79 and have arthritis. I cold not sit down on or get up from the toliet without help. This would keep me from booking here again. Otherwise,I like the hotel a lot. Especially the restauran.

    Stayed in December 2023

  • Reviewed: 18 December 2023

    7.0
    Good value, excellent location, great staff
    • Group
    • Deluxe Queen Room with Two Queen Beds, Pet-Friendly
    • Stayed 3 nights
    • Submitted via mobile

    The rooms are starting to be dated.

    Location, good value

    Stayed in December 2023

  • Reviewed: 16 December 2023

    9.0
    Was excellent got a good times for us, great location, view and comfortable in one word
    • Leisure trip
    • Couple
    • Standard Queen Room, Pet- Friendly
    • Stayed 1 night
    • Submitted via mobile

    The lights on the room it’s pretty dark,

    Location it was amazing, also the staff and restaurant

    Stayed in November 2023

  • Reviewed: 13 December 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds, Pet-Friendly
    • Stayed 1 night
    • Submitted via mobile

    Nice staff and clean room

    Stayed in November 2023

  • Reviewed: 12 December 2023

    9.0
    Really enjoyable and comfy!
    • Leisure trip
    • Family with young children
    • Executive Queen Room with Two Queen Beds, Pet-Friendly
    • Stayed 1 night
    • Submitted via mobile

    Bathroom could do with a facelift but totally ok and clean! It will be more enjoyable once surrounding construction work is over.

    Superb location right by the Lonsdale ferry and market! So close to downtown Vancouver! Nice view of the Harbour. Clean and spacious room! Nice little breakfast at the restaurant below.

    Stayed in November 2023

  • Reviewed: 12 December 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds, Pet-Friendly
    • Stayed 1 night

    The parking area was under construction and the instructions at the parking meter unclear,resulting in a fine. The longe chair in the room needs attention.

    The view was nice and the location is great makingVancpuver very accessible using the sea bus.

    Stayed in December 2023

  • Reviewed: 8 December 2023

    7.0
    A nice option - close to downtown Vancouver but away from the hustle & bustle.
    • Leisure trip
    • Group
    • Deluxe Queen Room with Two Queen Beds, Pet-Friendly
    • Stayed 1 night

    The entrance to the parking garage could be marked more clearly as also serving the hotel. The staff was OK; efficient, but not greatly motivated.

    The location on the quay is nice, I liked the compact package of parking, market, shops and hotel. The room was unremarkable but fairly spacious and clean with a nice view over the water towards the cityscape of downtown Vancouver, particularly pretty at night. Very easy access to the SeaBus (a very efficient, frequent and reasonably priced public transportation option to get across the harbour to downtown Vancouver in 12 minutes or so, https://www.translink.ca/schedules-and-maps/seabus ).

    Stayed in December 2023

  • Reviewed: 4 December 2023

    7.0
    The park
    • Leisure trip
    • Couple
    • Standard Queen Room, Pet- Friendly
    • Stayed 1 night

    Very difficult to find parking

    Location

    Stayed in November 2023

Showing 1 – 25

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