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  5. Reviews of The Plaza Hotel Downtown, Trademark Collection by Wyndham

Reviews of The Plaza Hotel Downtown, Trademark Collection by Wyndham This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

405 Victoria Street, V2C 2A9 Kamloops, Canada

#35 of 47 hotels in Kamloops

Guests' Choice

Review Score

Based on 1713 hotel reviews

6.3

Score breakdown

  • Cleanliness

    7.0

  • Comfort

    6.9

  • Location

    7.6

  • Facilities

    6.4

  • Staff

    7.9

  • Value for money

    6.9

  • Free Wifi

    8.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: September 9, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Bed, pillows, noise outside the hotel due to road works.

    Location

    Stayed in September 2025

  • Reviewed: September 9, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Parking not sufficient

    Location great

    Stayed in September 2025

  • Reviewed: September 4, 2025

    6.0
    Was good and would stay again if had to.
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Was old and could do with a bit of a facelift. Needed a good scrub as there was dust in the room that seemed to have accumulated over a long period of time.

    Great location.

    Stayed in September 2025

  • Reviewed: September 4, 2025

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Not enough accessible electrical points in the room.

    Location was great, good parking and tasty breakfast.

    Stayed in September 2025

  • Reviewed: September 2, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Staff was very friendly, room was clean and location was great - oh! And parking was included as well as breakfast

    Stayed in September 2025

  • Reviewed: September 1, 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 1 night

    N/a

    Excellent location

    Stayed in August 2025

  • Reviewed: August 21, 2025

    7.0
    Decent place with a central location
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The parking was limited and an extra cost.

    Property was centrally located and clean. There was a restaurant in the same building and a golf sim.

    Stayed in August 2025

  • Reviewed: August 21, 2025

    6.0
    Homeless/parking
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    LOTS of homeless right outside. Not a lot of parking in, we had to park a block away and walk down, not a big deal but with all the homeless the kids were abit freaked out

    Property is okay, abit worn but generally pretty good. As a family we loved kids were allowed in the golf simulator down stairs

    Stayed in August 2025

  • Reviewed: August 18, 2025

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bathtub was all scratched up and absolutely tiny. The pictures were really deceiving.

    Love the lobby and original design

    Stayed in August 2025

  • Reviewed: August 17, 2025

    7.0
    Lovely stop over, clean and comfortable
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    In the area a lot of unsavoury people outside

    Good location, clean and facilities were good

    Stayed in August 2025

  • Reviewed: August 17, 2025

    6.0
    Close to our destination, the arena. Staff were nice.
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 3 nights

    No hot water one evening and one morning. Unappetizing eggs and sausages for breakfast. No fruit. Homeless and drug addicts parked outside the hotel.

    Stayed in July 2025

  • Reviewed: August 7, 2025

    6.0
    Wouldn’t stay there again
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was not good. Cold, coffee was like water

    Comfortable bed

    Stayed in August 2025

  • Reviewed: August 4, 2025

    7.0
    stay was quite good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Family Suite - Non-Smoking
    • Stayed 2 nights

    breakfast was a bit dissapointing. not a lot of selection.

    Stayed in July 2025

  • Reviewed: August 4, 2025

    6.0
    Decent
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I've never had to pay for parking at a hotel before. Not a big fan of that.

    Good location, friendly staff, clean

    Stayed in July 2025

  • Reviewed: August 3, 2025

    6.0
    Fine
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Not that comfy

    Basic ok for stopover

    Stayed in July 2025

  • Reviewed: July 30, 2025

    7.0
    Decent hotel for a short travel stop. Reasonably central to the river
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    Hotel Car park was full, Reception staff suggested parking in lot next to the hotel, rather than using overflow hotel parking which was several hundred metres away but did not have adequate knowledge about parking conditions of this lot, this led to us having to move the car before 8am or incur further charges or a penalty, which meant this was poor advice. On street parking would have been free from 6pm to 9am, but this alternative was not suggested. Hotel then would not allow us to use their (payable) parking lot to load. Luckily on street parking was available and relatively cheap. We initially felt uncomfortable with the location, as there was a group of people near the parking lot who appeared to be homeless. In the end it was fine, but I would not recommend for sole females. Hotel is in need of a refurb

    Breakfast included, it was basic but adequate. Room was relatively quiet, even though it appeared to be a busy location. Loved the retro lift

    Stayed in July 2025

  • Reviewed: July 30, 2025

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Lack of parking, crappy A/C Bad area for junkies

    Stayed in July 2025

  • Reviewed: July 25, 2025

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Parking was blocks away with confusing directions. Coupons offered for free drinks but then not honoured.

    Location, price

    Stayed in July 2025

  • Reviewed: July 22, 2025

    6.0
    Cheap but there’s a reason for this!
    • Leisure trip
    • Group
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bar was very rowdy in the evening the police arrived at one point. The place really needs updating the blinds in the room were broken and a very scruff feel to the place. I also didn’t like the way the manager was swearing at the young girl behind the bar because she made a little mistake.

    The location was good for Kamloops lovely old building.

    Stayed in June 2025

  • Reviewed: July 21, 2025

    6.0
    Room had everything you needed for a 1 night stop
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There was a refurb going on in the main dining area which I guess is where they normally do breakfast?? We had to have breakfast in a bar which was badly laid out with very little choice. There wasn’t even any boles for serial. The breakfast finished at 9 which for a 4 star hotel seems very early. Parking isn’t on site. Front of house staff weren’t overly helpful or enthusiastic.

    Room had everything you needed in it and shower stayed warm.

    Stayed in July 2025

  • Reviewed: July 19, 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Poor breakfast. No parking despite having paid $8 per night. Fridge door didn't close. Very dull decor.

    Surrounding area was nice

    Stayed in July 2025

  • Reviewed: July 13, 2025

    5.0
    Fair
    • Business trip
    • Group
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    $8 for parking lot and we couldn't park it. Had to park in two blocks. Rusty tub, torn bedsheets and room key issues. Breakfast pure and cold. Room overpriced.

    Stayed in July 2025

  • Reviewed: July 9, 2025

    6.0
    Not a pleasant stay
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The overnight parking fee of $8 to park two blocks away is ridiculous. The air conditioner did not work at all in our room. The loud continuous noise of equipment running on the roof was very annoying. We asked for a late checkout at noon, and we had housekeeping knock on the door 5 times and tried to enter the room once, all before the regular 11am checkout time.

    The nostalgic old building and location were our only likes.

    Stayed in July 2025

  • Reviewed: July 7, 2025

    7.0
    A good overnight stay
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing to say here

    It was satisfactory

    Stayed in June 2025

Showing 1 - 25

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