Skip to main content
  1. Hotel reviews homepage
  2. Canada hotel reviews
  3. Ontario hotel reviews
  4. Kingston hotel reviews
  5. Reviews of The Smith Hotel

Reviews of The Smith Hotel

221 Queen Street, K7K 1B4 Kingston, Canada

#2 of 31 hotels in Kingston

Guests' Choice

Review Score

Based on 50 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.8

  • Comfort

    9.5

  • Location

    9.5

  • Facilities

    9.4

  • Staff

    9.3

  • Value for money

    8.5

  • Free Wifi

    9.2

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: August 25, 2025

    10
    An indulgence in the property’s history with the convenience and sensory touches of modern invention. A unique and spect
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Loved the ease and efficiency of access to the building, suite, and parking. Perfect location for our purpose.

    Exceptional design and style…accommodating full function and comfort.

    Stayed in August 2025

  • Reviewed: July 31, 2025

    10
    Wonderful building, great location, clear and easy to understand service
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 2 nights

    Location is great to get into downtown Kingston

    Stayed in July 2025

  • Reviewed: July 15, 2025

    10
    Great stay
    • Leisure trip
    • Group
    • Queen Suite
    • Stayed 1 night

    Nothing

    Really cute apartment really close (walkable) to the centre of the city. Really well designed, loved the self check-in

    Stayed in July 2025

  • Reviewed: July 13, 2025

    10
    Perfect
    • Leisure trip
    • Couple
    • Queen Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Wonderful

    Stayed in July 2025

  • Reviewed: June 27, 2025

    9.0
    So nice. Would love to try another room with a terrace next time.
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    The lighting in the bathroom was poor as well as no light in the shower. I had to bring the portable mirror to the kitchen to do my makeup. Need a lighted mirror. There should be a full length mirror on the back of the closet door downstairs on main level as we left our heavy suitcases downstairs and dressed there. Sound travels easily due to lack of insulation so adherence to the 10 pm noise curfew is a must and would be helpful to be enforced.

    It was cool and spacious and the fixtures were like an apartment/Airbnb! The staff were very responsive and helpful. Checking in and check out was easy.

    Stayed in June 2025

  • Reviewed: September 5, 2024

    10
    Quirky apartment set just of the main road. Beautifully finished and well presented
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Such an unusual place to stay. The apartment was beautifully done and very well equipped. Just off the main road, so very easy to walk to. Having a parking space too was a big plus.

    Stayed in September 2024

  • Reviewed: August 14, 2024

    9.0
    Modern loft hotel in historic church. walk to shops and restaurants. great customer service
    • Business trip
    • Couple
    • King Suite
    • Stayed 2 nights

    no amenities- could really use a gym. no natural light. very dark inside our room. no view. keys and codes a bit complicated. pricey for Kingston but very nice. cement floors are slippery. be careful could be dangerous. all the drinks in the fridge were alcoholic. could have used some non alcoholic options. would be nice to have regular TV channels.

    loved the exposed stone. loft concept. modern decor. comfy bed. great shower. robes! full kitchen. walkable location. workspace upstairs as an option for remote work. decent parking. netflix and amazon prime free. great customer service- very quick to reply by text message. got late checkout! and extra coffee.

    Stayed in August 2024

  • Reviewed: July 8, 2024

    10
    Great location, awesome vibe and ambience
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Great location, comfortable beds. Great amenities. Free guest laundry was a bonus

    Stayed in July 2024

  • Reviewed: February 26, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Temperature control - setting too warm

    Location, parking, comfortable

    Stayed in February 2024

  • Reviewed: February 15, 2024

    10
    Relaxing and comfortable with very very responsive assistance by text
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Relaxing and comfortable with a touch of Swedish elegance. Interaction with staff by text was simple easy and very quick!

    Stayed in February 2024

  • Reviewed: January 14, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The staff was exceptional and the loft felt like home.

    Stayed in January 2024

  • Reviewed: January 2, 2024

    9.0
    Excellent stay at a great property!
    • Leisure trip
    • Group
    • Deluxe King Suite
    • Stayed 1 night

    Excellent property - well appointed modern, clean and spacious lofts - felt like an appartment. This will be my go-to if I have to stay in Kingston, ON again. Very close to all the nice shops and restaurants and yet very quiet. Also, the building itself (converted church) was very cool.

    Stayed in January 2024

  • Reviewed: October 8, 2023

    10
    Very swanky accommodation and definitely would return if we were in the area again
    • Leisure trip
    • Family with young children
    • Superior Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Accommodation was lovely, modern and clean. Great facilities including record player and records which was a nice touch. Beverage options in the suite were great.

    Stayed in October 2023

  • Reviewed: October 5, 2023

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Superior Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Lighting

    Very cool stylish hotel. Supposed to be contactless checkin. Everything digital. But we had a few problems and the staff member who was there responded promptly. A few other minor issues and response was prompt again and efficient. The accomodations are lovely except the lighting is very poor throughout. Especially wanting in the washroom where good lighting is needed but also for reading in bed. Great location. Easy walking distance to everything.

    Stayed in October 2023

  • Reviewed: September 26, 2023

    10
    Home away from home.
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    There is nothing I/we don’t like!

    It feels like a home away from home when we stay at the Smith Hotel.

    Stayed in September 2023

  • Reviewed: September 13, 2023

    10
    Bliss.
    • Business trip
    • Couple
    • Deluxe King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Felt like home, staff were communicative and quick to respond when needed, but privacy and comfort were paramount during our stay. It was amazing.

    Stayed in September 2023

  • Reviewed: September 11, 2023

    10
    It was wonderful and the beds were extremely comfortable.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    The location was fantastic. The loft was quiet, beautiful decor, well appointed and clean.

    Stayed in September 2023

  • Reviewed: September 3, 2023

    10
    Beautiful loft, in the centre of Kingston
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Beautiful rooms

    Stayed in September 2023

  • Reviewed: August 7, 2023

    10
    Would come back
    • Leisure trip
    • Family with young children
    • Superior Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Amazing concept

    Stayed in August 2023

  • Reviewed: June 27, 2023

    10
    Beautiful hotel. Very high quality surrroundings
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Slightly off the beaten path Quite expensive Would like two bathrooms in the two bedroom

    Architecture Decor Quality

    Stayed in June 2023

  • Reviewed: April 29, 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • King Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Beautiful suite-the amenities are top notch, from the coffee maker to the linens

    Stayed in April 2023

  • Reviewed: April 17, 2023

    10
    best place in Kingston by far and we’ve been visiting for the last 6 years - BOOK THIS !!
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    nothing - stunning quiet beautiful

    incredible finishes, design and it was the little strides that blew us away. very LA/NYC

    Stayed in April 2023

  • Reviewed: November 5, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 2 nights

    The best place we ever had!

    Stayed in November 2022

  • Reviewed: September 5, 2022

    9.0
    Amazing place! Very stylish, modern & clean.
    • Business trip
    • Solo traveler
    • Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The only problem here is Booking.com. The place was amazing but Booking . Com doesn’t know how to keep the hotel & guest in contact, therefore a lot of unnecessary complications comes up, like getting the info to enter the property. This is unfortunate for The Smith Hotel and it’s something Booking .com needs to handle immediately! I will be back to The Smith Hotel but probably through Airbnb.

    Everything about this place was beautifully done. Cudos to the interior designers. Although It needs a place where guests can hang out though and a nearby restaurant and lounge. I will be back!

    Stayed in September 2022

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!