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  5. Reviews of Grand Times Hotel – Aeroport de Quebec

Reviews of Grand Times Hotel – Aeroport de Quebec This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

6515 Boulevard Wilfrid-Hamel, G2E 5W3 Quebec City, Canada

#53 of 104 hotels in Quebec City

Guests' Choice

Review Score

Based on 299 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.6

  • Location

    8.6

  • Facilities

    8.1

  • Staff

    8.7

  • Value for money

    7.8

  • Free WiFi

    8.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 26, 2024

    7.0
    Good
    • Business trip
    • Couple
    • Comfort Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Little disappointing about how cold the spa was - we finished a day at the mountains and were looking forward to a long hot soak!

    Good location

    Stayed in January 2024

  • Reviewed: March 6, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Comfort Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The beds are not comfortable.

    Modern look

    Stayed in March 2024

  • Reviewed: January 23, 2024

    7.0
    Good for a night
    • Leisure trip
    • Couple
    • Comfort Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The club feel as you walk in. And smells like axe body spray . Pillow are a little too soft

    Stayed in January 2024

  • Reviewed: December 27, 2023

    8.0
    Good location
    • Leisure trip
    • Family with young children
    • Comfort Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Shower head broken. Was not fun to take a shower. Hand towel bar lousse it fell when my son removed the towel. Shower not modern. A little expensive for what we got. No breakfast included. I understand it’s Christmas time but the hotel was not that busy.

    Well located. Modern look outside and inside entrance. Close to restaurant, stores, theather and highway. Beds comfortable.

    Stayed in December 2023

  • Reviewed: October 22, 2023

    7.0
    Nice return visit.
    • Leisure trip
    • Couple
    • Comfort Room with Two Queen Beds
    • Stayed 1 night

    Facility has declined since our last stay. No more breakfast included. Foyer is too dark. Cleaning carts in hallway on our floor at 4 pm suggests they do nt have enough cleaning staff to get job done before new guests arrive.

    Clean room and bath. Location good for our purposes. Have stayed here before.

    Stayed in September 2023

  • Reviewed: October 12, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Comfort Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Could use brighter lights.

    Stayed in October 2023

  • Reviewed: October 12, 2023

    7.0
    Convenient location, service needs improvement
    • Leisure trip
    • Family with young children
    • Comfort Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    When we got there, the room was not prepared properly. The toilet is broken and does not flush, and they dont change the sheets in between multiple day stay. The pool is small and the breakfast is not worth the money you pay for.

    Location is very convenient, near restaurants and most quebec attractions, but still quiet and safe

    Stayed in October 2023

  • Reviewed: October 11, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Comfort Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast wasn’t organized properly.

    Stayed in October 2023

  • Reviewed: October 10, 2023

    9.0
    Perfect hotel for a stay with a colleague
    • Business trip
    • Group
    • Comfort Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The room was super clean and the beds, bedding and pillows extremely comfy. Ths spacious bathroom was great too. Friendly and helpful staff at the lobby.

    Stayed in September 2023

  • Reviewed: October 8, 2023

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Comfort Room with Two Queen Beds
    • Stayed 5 nights
    • Submitted from a mobile device

    - Small gym, missed coffee in my room for two days, fortunately the team made coffee for everyone in the morning.

    Large room, modern style, clean bed.

    Stayed in October 2023

  • Reviewed: October 5, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Comfort Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The lighting in our room was very poor. There were no overhead lights and the lamps, etc. we’re not very bright.

    Friendly staff, great location.

    Stayed in October 2023

  • Reviewed: October 3, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Comfort Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The water from the shower in the pool area was too cold. The pool too. Pool towels needed.

    Stayed in September 2023

  • Reviewed: September 24, 2023

    8.0
    Great Location
    • Business trip
    • Solo traveler
    • Comfort Queen Room
    • Stayed 2 nights

    I couldn't find any USB port for charging my devices

    location

    Stayed in September 2023

  • Reviewed: September 24, 2023

    8.0
    It was amazing
    • Leisure trip
    • Couple
    • Prestige Suite
    • Stayed 1 night
    • Submitted from a mobile device

    A bit of a drive from my destination

    Good people nice staff the tub/shower in my suit

    Stayed in September 2023

  • Reviewed: September 19, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Comfort Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    It did not have an airport shuttle. It was expensive to not include a shuttle or a grab and go breakfast. Taxi was 27.00 fixed rate to go a couple miles.

    Location

    Stayed in September 2023

  • Reviewed: August 29, 2023

    9.0
    Wonderful
    • Business trip
    • Group
    • Comfort Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    continental breakfast below average

    Room very comfortable

    Stayed in August 2023

  • Reviewed: August 24, 2023

    7.0
    Good hotel, nice design, good room size, good facilities, struggle with the cleaning
    • Leisure trip
    • Group
    • Comfort Room with Two Queen Beds
    • Stayed 2 nights

    At the check in, we were asked question if we want to have room cleaned. We said yes but no one from HSK appeared next day. In fact, HSK lady said room is not on the list. Than we called reception and asked room to be cleaned and got the info that most probably it will be cleaned in 2-3 hours. Since it wasn't cleaned until evening, we called reception again and god the reception girl to bring us new towers. Not the way one would imagine hotel to work.

    Design of the hotel, size of the room, facilities. Location is also good. Big parking available free of charge in front of the hotel.

    Stayed in August 2023

  • Reviewed: August 23, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Cold eggs

    Location

    Stayed in August 2023

  • Reviewed: August 17, 2023

    9.0
    Convenient
    • Leisure trip
    • Couple
    • Executive Loft
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast did not appeal to us at all

    Checking in late at night

    Stayed in August 2023

  • Reviewed: August 15, 2023

    9.0
    Nice Hotel
    • Leisure trip
    • Family with young children
    • Superior Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Modern, clean, comfy bed. Free breakfast. Also room are sound proof

    Stayed in August 2023

  • Reviewed: August 3, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    No restaurant just to buy a coffee or snack. No sign I. The bathroom and charged me for a bottle of water.

    Stayed in July 2023

  • Reviewed: July 24, 2023

    8.0
    Very good
    • Business trip
    • Group
    • Comfort Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Noise from corridor & cleaning policy

    New , very comfortable, parking

    Stayed in July 2023

  • Reviewed: July 22, 2023

    8.0
    It’s ok but not crazy.
    • Leisure trip
    • Couple
    • Prestige Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The alarm was on the shelf that had nothing to be plugged on. The bath tub was not properly working and very noisy. The gym had a non working treadmill and no heavy weights or a proper bench.

    Easy access to everything.

    Stayed in July 2023

  • Reviewed: July 20, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Comfort Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    There was a smell in the room, that we did not like.

    Comftable beds, good breakfast.

    Stayed in July 2023

Showing 1 - 25

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