Reviews of TownePlace Suites by Marriott Hamilton This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
1195 Upper James Street, L9C 3B2 Hamilton, Canada
#5 of 14 hotels in Hamilton
Guests' ChoiceReview Score
Based on 217 hotel reviews
8.9Score breakdown
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Cleanliness
9.4
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Comfort
9.2
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Location
8.9
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Facilities
9.2
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Staff
9.4
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Value for money
8.4
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Free Wifi
8.1
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Reviewed: August 1, 2025
Natalie
Canada2 Reviews10“DO IT FOR THE BREAKFASTS!!! :)”- • Leisure trip
- • Couple
- • Studio King
- • Stayed 5 nights
The showers LOL I think it must be a design flaw... half of the shower wall is glass and does not move, and half is just completely open; when the shower turns on it immedietly sprays out onto the floor... thats really the only complaint!
I LOVED the free breakfasts!!!! Normally hotels offer pretty unhealthy options; but Towneplace offered fresh eggs, yogurts, quiches, fresh fruit, etc, every morning for FREE ontop of a 24hr free coffee bar. It was amazing. The housekeepers were so so sweet and friendly! Shannon went above & beyond to make sure our stay was amazing!
Stayed in July 2025
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Reviewed: July 20, 2025
Sharon
Canada16 Reviews9.0“I would go again”- • Leisure trip
- • Couple
- • Studio King
- • Stayed 1 night
- • Submitted from a mobile device
The staff. The mini kitchen
Stayed in July 2025
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Reviewed: June 30, 2025
John
Canada15 Reviews9.0“Nice hotel. Pricey”- • Leisure trip
- • Couple
- • Studio King
- • Stayed 1 night
- • Submitted from a mobile device
Hard to find off the road
Clean and spacious
Stayed in June 2025
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Reviewed: June 14, 2025
Gail
Canada63 Reviews1 helpful vote10Exceptional- • Leisure trip
- • Solo traveler
- • Studio King
- • Stayed 2 nights
- • Submitted from a mobile device
The location, the amenities, and the fully equipped suite.
Stayed in June 2025
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Reviewed: June 10, 2025
Elisabeth
Canada13 Reviews2 helpful votes9.0“Very welcoming, clean and comfortable!!”- • Leisure trip
- • Solo traveler
- • Studio King
- • Stayed 5 nights
- • Submitted from a mobile device
Didn’t always see signage to enter parking lot!
Super welcoming and comfortable! Morning breakfast had a lot of variety! Laundry facilities were an added bonus!
Stayed in June 2025
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Reviewed: April 21, 2025
Melanie
Canada4 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Studio King
- • Stayed 1 night
- • Submitted from a mobile device
Google maps says it’s on the right side of upper James but it’s on the left.
Close to everything.
Stayed in April 2025
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Reviewed: January 7, 2025
David
Canada1 review10“I enjoyed my stay. Friendly, also quiet private”- • Leisure trip
- • Solo traveler
- • Studio King
- • Stayed 4 nights
Fresh hot food. Excellent, friendly and just genuinely nice staff. Good coffee too
Stayed in January 2025
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Reviewed: December 30, 2024
Gabrielle
Canada6 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Studio, 2 Queen
- • Stayed 1 night
The cleanliness of the pool seemed sub standard
The room was great and spacious. Can't hear any noises from the hallway and we were by an elevator. The service of the young lady working the morning breakfast station was far above average, she went above and beyond.
Stayed in December 2024
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Reviewed: November 6, 2024
Raihan
Canada3 Reviews10“Good location, pricey but comfortable”- • Leisure trip
- • Couple
- • Studio King
- • Stayed 2 nights
- • Submitted from a mobile device
Mold in shower Bathroom smelled funny possibly the drain in shower
Lots of parking Big room
Stayed in November 2024
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Reviewed: October 15, 2024
Krista
United States3 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Couple
- • Studio King
- • Stayed 2 nights
- • Submitted from a mobile device
The property was very clean and modern.
Stayed in October 2024
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Reviewed: October 12, 2024
Christine
Canada1 review10“Excellent experience”- • Family with young children
- • Studio, 2 Queen
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast eggs (cheese omelet) did not taste good
Nice amenities in the room
Stayed in October 2024
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Reviewed: September 24, 2024
Jennifer
Canada1 review10Exceptional- • Leisure trip
- • Couple
- • Studio King
- • Stayed 1 night
- • Submitted from a mobile device
There were feather pillows in my room, I was pretty sure of it when I woke up in the night, completely stuffed up. I called the front desk in the morning and a gentleman confirmed it.
The room was very clean, modern, tastefully decorated and by all appearances, new.
Stayed in August 2024
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Reviewed: August 26, 2024
Marg
Canada1 review10“Great spot. Will book again.”- • Leisure trip
- • Family with young children
- • Studio, 2 Queen
- • Stayed 2 nights
powdered eggs
We were able to do a late checkin very easily.
Stayed in August 2024
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Reviewed: August 24, 2024
Hailey
Canada1 review9.0Wonderful- • Family with young children
- • Studio King
- • Stayed 1 night
- • Submitted from a mobile device
The breakfast options good of been of little better quality but still very yummy
Place was quiet and clean and they allowed the early check in as we had a wedding to get to.
Stayed in August 2024
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Reviewed: August 20, 2024
Oleksiy
Ukraine234 Reviews30 helpful votes10Exceptional- • Leisure trip
- • Couple
- • Studio King
- • Stayed 3 nights
Breakfast is bit poor.
Perfect hotel when you are travelling by car. Free parking. Stuff is very helpful. In the room you have everything you need. Rooms are big and comfortable.
Stayed in August 2024
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Reviewed: August 18, 2024
Linda
Canada1 review10“Clean quiet comfortable hotel with friendly staff...”- • Leisure trip
- • Family with young children
- • Studio, 2 Queen
- • Stayed 2 nights
- • Submitted from a mobile device
It was slightly more expensive than I am used to paying. But given the surrounding hotels were all priced similarly, I feel we got our money's worth.
The hotel was extremely clean. I've never had a quieter stay at any hotel in North America. The location was very close to everything we wanted to see and do. The staff were friendly.
Stayed in August 2024
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Reviewed: August 17, 2024
Holly
Canada3 Reviews8.0Very Good- • Business trip
- • Solo traveler
- • Studio King
- • Stayed 10 nights
- • Submitted from a mobile device
There is no hot tub :( The pool is very shallow.
Stayed in August 2024
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Reviewed: July 25, 2024
Valerie
Canada3 Reviews9.0Wonderful- • Leisure trip
- • Solo traveler
- • Studio King
- • Stayed 1 night
One of the shampoo/body wash bottles fell off the bathroom wall into the tub while I was asleep and it was incredibly loud and jarring.
The staff were absolutely fantastic. Without exception, pleasant, helpful, patient and completely service-oriented. I also appreciated that it was possible to clean the room without scent though scent in the lobby was very strong.
Stayed in July 2024
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Reviewed: July 22, 2024
Lisa
Canada15 Reviews10Exceptional- • Leisure trip
- • Family with young children
- • Studio King
- • Stayed 1 night
- • Submitted from a mobile device
We came down for breakfast towards the end and it wasn't great as it seemed they put less effort as it was closing soon. We still want to have a good Breakfast even if we have half and hour left on breakfast
Clean and convenient hotel with an indoor pool
Stayed in July 2024
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Reviewed: July 13, 2024
Kathleen
United States3 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Studio King
- • Stayed 4 nights
- • Submitted from a mobile device
Location to interstate and local attractions.
Stayed in July 2024
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Reviewed: July 5, 2024
James
Canada12 Reviews9.0“Great place to stay for the short term or longer!”- • Leisure trip
- • Couple
- • Studio King
- • Stayed 1 night
- • Submitted from a mobile device
The fridge was a little noisy, at night
Amr at reception was wonderful , dealing with anything asked of him. The place was new, spacious rooms and very clean.
Stayed in July 2024
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Reviewed: June 30, 2024
Karl
Ireland45 Reviews4 helpful votes9.0“Great location for exploring from Toronto to Niagara”- • Leisure trip
- • Couple
- • Studio King
- • Stayed 4 nights
Our view wasn't great, but that said I wasn't in the room much, lots to do in that general region
Good value and ideal location for exploring by car, There is no bar or restaurant but a 1 min walk across the parking lot is Shoeless Joes Sports Bar & Grill, very nice, they also have a patio area with 2 BBQ grills for guest use.. Rooms are large, very clean and comfortable. There is a nice buffet breakfast, The staff are very friendly and happy to accommodate.
Stayed in June 2024
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Reviewed: June 12, 2024
Mariette
Canada14 Reviews10“We had a wonderful stay and would definitely recommend”- • Leisure trip
- • Couple
- • Studio King
- • Stayed 1 night
- • Submitted from a mobile device
N/A
Very clean. The room was spacious lovely breakfast
Stayed in June 2024
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Reviewed: May 6, 2024
Anthony
Canada1 review10“Very nice place, pleasant experience.”- • Leisure trip
- • Group
- • Studio King
- • Stayed 2 nights
- • Submitted from a mobile device
Hot tub would be nice, we came for hockey and were a little sore.
Breakfast was a great addition, the room had everything if you wanted a long stay which was pretty cool. Location was ideal for our trip.
Stayed in May 2024
