Water pressure in the shower.

Very clean hotel, with a good pool and helpful reception staff. Room was very clean and beds so comfortable. Room was spacious and the Starbucks, shop and restaurant on site made this an ideal place to stay.

Stayed in August 2025

Everything was good

Perfect proximity to airport Restaurant convenient and very good range of options

Stayed in July 2025

If fridge had a freezer, I could keep my ice packs frozen. TV was blurry on the hotel chanels Side chair was wobbly and no place for more than 1 person to eat.

Bathroom, beds comfort, mini fridge

Stayed in August 2025

The beds and bedding are magnificent. When insomnia strikes, I will be seriously considering booking a night just to get a good night's sleep!

Stayed in August 2025

Restaurant is not up to standard. Not clean and staff slow. Long queue on Sun at 0930. It is Sun -people are relaxing. Of course they are going to turn up at 9.30. It needs to be staffed accordingly.

Stayed in August 2025

Room was dusty had not been vacuumed properly and bathroom not 100%

The beds comfortable, location great and onsite Starbucks and Restaurant

Stayed in August 2025

Hot tub kept stopping with the jets. Wasn't warm enough. Otherwise everything else was good

Staff helpful and friendly

Stayed in July 2025

Check in staff couldn't find my reservation for a while, they first thought that I didn't have one, then they found it after I asked them a few times to check and make sure as I had a booking confirmation. It was late at night almost 12 midnight. I was tired, they had ran out of cookies and the wifi didn't work because they didn't check me in correctly with my correct surname and room number. I would stay again for comfort but the staff seemed tired and over worked.

Bed was comfortable, the room was clean and the shuttle was great.

Stayed in August 2025

Had to become a Hilton member to use WiFi which was frustrating. Complimentary shuttle from airport was confusing to identify as the shuttle serviced multiple hotels and there are two Double tree hotels of different location. Nonetheless driver was super helpful. Despite the above, my stay here was fine as a pitstop before flying back out again the following day.

Convenient location and processed my checkin quickly which was great given my 2.00am arrival. Provided a warm cookie on arrival which was a nice touch. Room comfortable, quiet and clean.

Stayed in August 2025

No complaints. Well suited for an overnight stay before departure from airport.

Location close to airport. Comfortable beds, nice shower & quiet at night.

Stayed in August 2025

Nothing

Location close to airport with shuttle Room was comfortable Decent bar/restaurant on site

Stayed in July 2025

The beddings of our first room weren't clean. So we requested to change the room and they accepted. As i am a frequent traveler, i didn't excepted such quality from Hilton. It is far away to their standards. Really disapointed

Bed are comfortable and also the pool was good

Stayed in July 2025

Good location and very clean. Friendly staff.

Stayed in July 2025

I was surprised that we were required to pay for parking and surprised with the cost of parking.

Room, location and service was good.

Stayed in July 2025

Was a little overpriced

Very cozy beds. Even though the hotel was super close to the airport, we didn’t hear the noise from the planes coming in. Transfer bus was appreciated. Starbucks on site was handy too

Stayed in July 2025

Very expensive and didn’t even include breakfast.

Clean room, comfy bed. Nice pool/hot tub.

Stayed in July 2025

There was one particular front desk member of staff. Her name is Joy (Asian lady with short black hair). I found her to be quite abrupt and rude. Right from the first meeting, I felt uncomfortable. She was being abrupt with her questions. Even with regards to the shower, knowing I have a disability, there was no compassion. Every encounter after that involved a look of exasperation whenever she saw me and I don't know why.... I didn't complain, I kept quiet and did as I was told. I went to the hotel shop, which is behind the desk, and came out to ask the price.... She didn't like the fact I was standing there by the shop, she started getting annoyed and micro-managed me by telling me to come to the front to face her. None of the other staff did that. She asked if I wanted to charge it to my account, I told her I wanted to pay cash because of conversion charges on the card. She then ignored that and said we can use your card and I had to reiterate the issue. Basically she didn't want to do the work and count out cash, but would rather I pay charges on my card. I didn't find her to be hospitable at all. Everytime I saw her at the desk, I groaned knowing she's going to make me feel shit again. It's a shame, because everything else was great, just Joy wasn't very joyful.

The room was very clean and comfortable. I had requested in advance for a walk in shower due to an unseen disability, and they accommodated me which I appreciate.

Stayed in July 2025

Rooms seem bit dated Air conditioning very noisy 😩 Staff not very welcoming on late night arrival

Proximity to airport with shuttle Comfortable beds

Stayed in June 2025

Everything was fine

Proximity to airport. Restaurant food was lovely.

Stayed in June 2025

Everything was fine.

Proximity to airport Restaurant was lovely

Stayed in June 2025

Close to airport Shuttle service Restaurant and Bar

Stayed in June 2025

Breakfast not included

Easy airport shuttle

Stayed in June 2025

Shuttle vehicle, old and dirty. TV did not work. Low water pressure for the shower. Breakfast is not included. Low value for the money.

Frequent shuttle to airport.

Stayed in May 2025

When I left I was basically called a liar from front desk staff. When I arrived I stated I had two cars for parking during my stay. The other car only stayed for the one night and I asked about not being charged for the two nights. Was questioned about why didn’t I tell staff when the other car left. Said I figured I’d say something upon checkout. While I was only charged the one night for parking it wasn’t without being told I could be lying. Not too impressed with that statement.

I liked the location. I enjoyed the pool and hot tub. Staff was very helpful.

Stayed in May 2025