3071 St. Edwards Drive, V6X 3K4 Richmond, Canada
#26 of 26 hotels in Richmond
Guests' ChoiceBased on 988 hotel reviews
5.2Cleanliness
6.0
Comfort
6.0
Location
7.3
Facilities
5.6
Staff
6.9
Value for money
5.6
Free WiFi
6.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 21, 2024
Ron
CanadaRoom 616 was very shabby, worn furnishings, poorly maintained snd smelly.
nothing
Stayed in April 2024
Reviewed: April 14, 2024
Minwen
CanadaThey used old blanket
Stayed in April 2024
Reviewed: April 9, 2024
Sheryl
IndiaOut dated tv and electrical switches and devices
Easy access to city and airport
Stayed in April 2024
Reviewed: March 27, 2024
Wanda
CanadaThe building and rooms are worse for wear .
Stayed in March 2024
Reviewed: March 18, 2024
Andrii
CanadaCleanliness and hotel needs renovation
Location
Stayed in March 2024
Reviewed: March 11, 2024
Monika
CanadaIt’s winter and the blanket provided was very thin and the heat did not work in the room so it was very cold
The staff were very nice, helpful and kind
Stayed in March 2024
Reviewed: February 12, 2024
Oliver
CanadaThe hotel is very dated. It’s like stepping into a Time Machine and going back 60 years. There is very noticeable wear and tear on many things in the lobby, elevators and the room itself. Also, the water pressure in the shower is pretty much nonexistent. I had to stand directly under the shower head to shower properly.
Very central location, close to the airport and other amenities. Staff were very accommodating and helpful in sorting out an issue with my booking.
Stayed in February 2024
Reviewed: February 10, 2024
Geraldine
Irelandtired and old had a musty smell
Stayed in February 2024
Reviewed: January 24, 2024
Willa
CanadaNeeded updating
Close to airport
Stayed in January 2024
Reviewed: January 2, 2024
Edeen
CanadaCleanliness in room still need much more,executive house keeper are supervisor please check the rooms.please tell them to use room sprays.
Stayed in December 2023
Reviewed: January 1, 2024
Hong
United States of AmericaThe bedsheets were not clean, and they looked like not changed. Human hair was found on the bed.
Nothing.
Stayed in December 2023
Reviewed: December 26, 2023
Bradley
CanadaDirty windows with flies trapped between and old blankets made it seem dirty
Convenient location
Stayed in October 2023
Reviewed: December 16, 2023
Kate
AustraliaVery old and dated. Needs serious updating.
Good location to airport. Functional and tidy.
Stayed in December 2023
Reviewed: December 6, 2023
Noreen
CanadaThat I was charged many times for the same thing., and was confused.
Close your everything which is good
Stayed in November 2023
Reviewed: November 16, 2023
Lacey
Canadano cable, Chromecast, Roku or ANYTHING to watch TV. called front desk and asked and he said no they don't have cable. both times I stayed they charged my credit card in the early afternoon rather than when i arrived. It declined (i transfer money onto it as needed for use so when i got there it was approved with no issues) and i had chosen "pay at the property) I received an email while driving there that there was a problem with my credit card and to contact them or my reservation would be cancelled. I had to get off the highway in Chilliwack and call them. Also they held $100 damage deposit on my card that i was not informed of beforehand, it did not say anything about it in my booking or on the site when i booked.
Rooms were just as described and easy access to the pool!
Stayed in October 2023
Reviewed: November 13, 2023
Strain
CanadaShuttle from airport to hotel and hotel shuttle to airport I would not have stayed here had I known there was no shuttle. They need to update this on their site
I was 10 min late for a bagged breakfast .. no loss .. a free coffee would have been nice
Stayed in November 2023
Reviewed: October 26, 2023
Russell
AustraliaCheck in was rude the atmosphere was depressing.
It was relatively cheap
Stayed in October 2023
Reviewed: October 21, 2023
Bridget
CanadaThe pillows were much too small and towels too rough
Stayed in October 2023
Reviewed: October 3, 2023
Jennifer
CanadaEverything else. It looks fine on the outside, but everything on the inside is incredibly grubby.
The only good thing about this hotel is the location if you’re wanting to be a short drive from the airport.
Stayed in October 2023
Reviewed: September 28, 2023
Damien
AustraliaNo airport shuttle. No reception service to rooms, eg had to attend reception to get extra pillows.
The pool and grass area
Stayed in September 2023
Reviewed: September 21, 2023
Andrew
United States of AmericaLock on door didn’t work well, TV remote didn’t work
Close to airport, were able to leave luggage in storage area until we could check in
Stayed in September 2023
Reviewed: September 9, 2023
Stefan
Belgiumthe toilet in our room did not flush. When reporting this they gave us a plunger ' DIY :-(
good bed
Stayed in September 2023
Reviewed: August 24, 2023
Sofia
CanadaNot enough amenities for two persons Not enough coffee for two persons. No water, even if you have to sale it, have it available please.
Near the airport and sky train
Stayed in August 2023
Reviewed: August 24, 2023
Evan
United States of AmericaThe carpet needed to be replaced. The fridge was unplugged when we arrived. Walls, sheets and desk were not clean.
Stayed in August 2023
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