expensive, can do better with cleaning

very good staff

Stayed in August 2022

View from room looked into an office lobby

very clean well appointed rooms

Stayed in August 2022

Not many channels on TV and Netflix not available to watch.

Neighbouring room, connected by a door, had a cat, it wouldn't stop meowing, we asked to be moved to a new room, and staff moved us immediately and upgraded our room. Rooms are soundproof, beds are super comfortable, housekeeping is awesome, Tbsp restaurant is delicious. Location is great.

Stayed in April 2022

Loved it!

Stayed in March 2022

The bar tender and the bar was good. That's it.

Stayed in December 2023

Loud Music, Decor

Wifi should be included.

Stayed in December 2023

love love the upscale room. rantic and glam

Stayed in September 2023

no comment staff very good

There was smoke at 11th Floor at 3 AM a hotel staff knocking on every room, it was from 10Th floor running toward the ground floor Fire truck all over the Hotel, the great thing they provided us breakfast,, assist us in getting a taxi back to Airport.

Stayed in July 2023

na

modern and clean; staff are friendly, professional prompt and helpful

Stayed in July 2023

could use a pool

the party vibe and we showed up during an event that was really fun, alluna show in the bar.

Stayed in May 2023

There is nothing not to like !

There is absolutely nothing negative to say about this hotel We checked in at 11pm. after our booked hotel was cancelled due to the Ice storm whilst we were flying to Canada .The check in staff were absolutely lovely. Breakfast was exceptional every day and a very generous size helping .The restaurant staff were all very friendly and accommodating. We ate in the restaurant 1 evening of 3 and enjoyed the Festa tasting menu and some cocktails which were exceptional .The bedroom is very comfortable and includes toiletries ,iron,mini bar, coffee machine and a safe.The Victoria Square metro station is opposite the hotel and vieux montreal is 5 minutes walk .

Stayed in April 2023

The breakfast was bad plus the service was very poor

The room

Stayed in March 2023

Neighbors blasting music until 11PM

Appliances and decorations

Stayed in February 2023

Music blasting from the neighbors room until 11AM

Beds and decorations

Stayed in February 2023

there wasn’t much of a vibe in the lounge area, it was a Tuesday however.

everytime I stay at a w I am always pleased. this particular stay we had a very big room which was super nice after a long drive: the cocktails were fantastic at the lobby bar and the staff was super friendly.

Stayed in December 2022

Can do better in velvet need more communication

Fabulous room...right center of shopping kind of old town and commercial shopping

Stayed in August 2022

The room was very small and inconvenient, the bed was very uncomfortable to sleep, but the most bizarre thing was the glass wall between the shower / toilette and the room. There was a curtain, but it was in the room, not in the shower, so the person in the room could watch whatever was happening in the shower and on the toilet. This felt like a sex hotel, but it was much too expensive for it.

We choose this hotel for its good location, close to Vieux Port de Montreal and old city. It also offered parking nearby, $20/night if you self park or $40 for valet park

Stayed in August 2022

n/a

staff was very helpful

Stayed in August 2022

worst service and dirty restaurant and bathroom. front desk very loud between each other while trying to relax at the lounge. extremely slow service at the bar on Sunday afternoon with full staff on floor. dirty utensils and hair on napkins. waited drop all our dirty utensils on us without excusing himself.

room

Stayed in August 2022

Only issue was parking — the valet was not out front, so we parked in the garage adjacent to the hotel.

I was here 10 years ago and they’ve continued to make updates to the rooms and common areas.

Stayed in July 2022

The comfort is too thick all night can't sleep. The parking is not convenient to find. I got the bill is $778.25 from hotel, but I found they charge my Visa credit card as $817.50, why over charged???

Location, new reno

Stayed in July 2022

No issues here at all. This was a perfect stay.

This was a spectacular hotel and stay. The first was I was upgraded at no extra charge to a fabulous suite. The quality of the hotel was fantastic, but what made the stay were the small extra things the hotel has done to improve the stay making it impossible to beat: - there was a moet vending machine - nespresso coffee machine in the room with pods topped up everyday - the window in my room overlooked a bland wall - that was decorated/painted.

Stayed in June 2022

it clearly didn’t value the price. also no room service past 10h30 so no night snacks or even a soft drink. Nothing luxurious in the room. it is all about design but I’ve pay cheaper price for luxurious rooms better than that. Staff made me feel like I am in a cheap hotel. Problem with the heat and they weren’t even surprised. I will not go back to this hotel.

the designs are great

Stayed in December 2021

Ambiance and service . Mr Filipe was amazing guide and cooperative in all possible manners.

Stayed in October 2021