Skip to main content
  1. Hotel reviews homepage
  2. Canada hotel reviews
  3. British Columbia hotel reviews
  4. Whistler hotel reviews
  5. Reviews of Pan Pacific Whistler Mountainside

Reviews of Pan Pacific Whistler Mountainside 4 stars

4320 Sundial Crescent, V0N 1B4 Whistler, Canada

#7 of 180 hotels in Whistler

Guests' Choice

Review score

Based on 545 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.2

  • Location

    9.8

  • Facilities

    8.9

  • Staff

    9.2

  • Value for money

    8.4

  • Free WiFi

    9.1

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 18 March 2024

    10
    Whistler has it all for a ski town
    • Leisure trip
    • Couple
    • One Bedroom Upper Floor Suite
    • Stayed 4 nights

    One day one of the hot tubs was down after skiing but that was about it.

    Location of the accommodations cant be beat. Get into town and you have great food right downstairs. Bed was seriously one of the most comfortable hotel beds Ive ever slept in. Housekeeping is ontop of everything - all needs are met.

    Stayed in March 2024

  • Reviewed: 6 March 2024

    9.0
    Excellent
    • Leisure trip
    • Group
    • Two Bedroom Lower Floor Suite
    • Stayed 7 nights

    The location of the hotel is fantastic in relation to the ski lifts and also the village and apres ski. Staff are always helpful.

    Stayed in March 2024

  • Reviewed: 26 February 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Two Bedroom Lower Floor Suite
    • Stayed 4 nights
    • Submitted via mobile

    Updating room decor would be nicer and making restaurant (Irish pub) a lot cleaner). Expand the gym and steam room.

    Literally couldn’t get any closer to the ski lifts/gondolas for both mountains. Staff is helpful. Great stay!

    Stayed in February 2024

  • Reviewed: 25 February 2024

    9.0
    Lovely ski week
    • Leisure trip
    • Family with young children
    • Studio Upper Floor Suite
    • Stayed 6 nights
    • Submitted via mobile

    The rooms are a bit small for a family of 4. We got a studio suite. It’s fine - we didn’t spend much time in the room aside from sleeping!

    Perfect location - they give you a ski locker on the ground floor which is super convenient. The snacks after skiing are a nice plus. And the pool/hot tub are lovely! Came with my family for a ski vacation. Even though was crowded, didn’t feel so much so - there was room at the hot tub, we were late in making dinner reservations but got all we wanted, etc. First time in Whistler. Loved it. Loved that the rooms had a kitchen - super easy to make a quick breakfast before skiing. We took the Skylynx bus from Vancouver airport - the walk is short and easy. I obsessed between the two Pan Pacific hotels and the Westin, and I think Mountainside is the right choice! I did a spa day at Pan Pacific Village Centre. Its location is not quite as convenient for the slopes.

    Stayed in February 2024

  • Reviewed: 27 January 2024

    8.0
    Overall great experience and great location, would stay again in the future.
    • Leisure trip
    • Family with young children
    • Studio Upper Floor Suite
    • Stayed 4 nights

    Lobby is minimal, needed to go to the other pan pacific for spa area. The studio has no window, so we had to upgrade to a one bedroom which is great. Lovely outdoor pool area and hot tub area.

    Great location, right in the centre. We can look at the ski area and gondola area. Great for family with young children who skis.

    Stayed in December 2023

  • Reviewed: 19 January 2024

    9.0
    Great hotel and location for both summer and winter vacations
    • Leisure trip
    • Family with young children
    • One Bedroom Mountain View Suite
    • Stayed 4 nights

    Outside the price which like anything else in Whistler is pretty high, the parking is a bit of a pain. The parking is really tight! Firstly, it's part public parking, so that means when it's busy (and it almost always is) it's tough to find a spot (if not using valet service). And secondly, the spots are so tiny that it's barely possible to exit your own car. Most vehicles (especially winter time) are SUVs and pickup trucks... so this to me doesn't make much sense.

    We've been staying at Pan Pacific a few times now and we've tried both locations they have. We prefer the mountainside for its location and pool area overlooking the slopes. We've never been disappointed: clean, awesome views, plenty of storage space (in the one- and two-bedroom suites; the studios are a bit tight). We have a 3-year-old daughter and for us, it is important to have a kitchen to be able to cook and that has been one of the main criteria for us when searching hotel options.

    Stayed in December 2023

  • Reviewed: 26 December 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Studio Lower Floor Suite
    • Stayed 4 nights
    • Submitted via mobile

    pull down bed

    Stayed in December 2023

  • Reviewed: 21 December 2023

    9.0
    Unforgettable experience, definitely worth it
    • Leisure trip
    • Family with young children
    • Studio Lower Floor Suite
    • Stayed 2 nights
    • Submitted via mobile

    The room is too small. The bed is foldable. When the bed is opened, there is only one corridor left in the room. It’s worth adding that in this corner of the world, this is definitely acceptable!

    The facilities are of high quality, I like the sauna, swimming pool and kitchen. There is also a convenient ski storage cabinet.

    Stayed in November 2023

  • Reviewed: 13 December 2023

    8.0
    Perfect Whistler Holiday
    • Leisure trip
    • Couple
    • One Bedroom Mountain View Suite
    • Stayed 3 nights

    Wish there was staff monitoring the pool and hot tub area. People let their kids run wild!

    Shuttle service was a fantastic amenity. Location of hotel can't be beat.

    Stayed in December 2023

  • Reviewed: 8 December 2023

    10
    Amazing!
    • Leisure trip
    • Couple
    • Studio Lower Floor Suite
    • Stayed 2 nights
    • Submitted via mobile

    We stayed for our our anniversary weekend & had a fabulous time. The staff left us a sweet note and a bottle of wine upon our arrival. Room was small but comfy & location cannot be beat! We were able to make use of the free electric charging for our car, on site as well!

    Stayed in November 2023

  • Reviewed: 5 December 2023

    9.0
    Etremely well designed suite with everything one could need for a stay at Whistler.
    • Leisure trip
    • Couple
    • Studio Mountain View Suite
    • Stayed 2 nights

    Having to pay for parking.

    That there were cooking facilities.

    Stayed in November 2023

  • Reviewed: 5 December 2023

    10
    Perfect Ski Vacation Accommodations. Highly recommend.
    • Leisure trip
    • Family with young children
    • Studio Lower Floor Suite
    • Stayed 4 nights

    I'd prefer a grab and go coffee shop in the hotel but they do have room service for coffee, even a pot of coffee. The in-room coffee actually ended up being great (bought creamer at the store - and since had a nice, big fridge, was no problem to stock up with all the breakfast goodies we wanted).

    For ski trips, I book the closest place with a hot tub that I can afford. In the past at other ski mountains, we've had some very OK rooms without the kitchen amenities but it was close to the mountain. This place exceeded my expectations. We didn't have to sacrifice anything at the Pan Pacific. The rooms are clean, very nice (lovely fireplace!) and come with everything you could want for the kitchen. The location and ski lockers can't be beat for the ease of use and proximity the gondolas and village. The hot tub and steam room were wonderful too. To top it off, the service was super friendly. We did have an issue with our room when we checked in, but management took care of it immediately in the right way. I was very impressed. Overall, perfect spot for our ski trip! We loved our stay. I will definitely be back if I get to return to Whistler and highly recommend staying here.

    Stayed in November 2023

  • Reviewed: 5 December 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two Bedroom Lower Floor Suite
    • Stayed 2 nights
    • Submitted via mobile

    Everything was nice, good location

    Stayed in December 2023

  • Reviewed: 23 November 2023

    10
    Great time in Whistler enhanced by great property!
    • Leisure trip
    • Couple
    • One Bedroom Upper Floor Suite
    • Stayed 2 nights
    • Submitted via mobile

    Can’t think of anything!

    Awesome location! Awesome property! Super helpful and friendly staff. Loved our stay! Thanks

    Stayed in November 2023

  • Reviewed: 20 November 2023

    9.0
    very happy with the stay
    • Leisure trip
    • Family with young children
    • Two Bedroom Upper Floor Suite
    • Stayed 2 nights
    • Submitted via mobile

    there was some noise til quite late from the Irish pub in reception

    it was great location and the facilities were fantastic

    Stayed in October 2023

  • Reviewed: 20 November 2023

    10
    Cozy
    • Leisure trip
    • People with friends
    • Studio Upper Floor Suite
    • Stayed 2 nights
    • Submitted via mobile

    Easy to get around and allowed pets

    Stayed in November 2023

  • Reviewed: 18 November 2023

    10
    Consistency of service, Cleanliness of rooms, Great amenities and Fantastic location. We love it!!!
    • Leisure trip
    • Couple
    • One Bedroom Mountain View Suite
    • Stayed 5 nights

    nothing

    We have stayed here nearly 10 times for several reasons: Location, room choices, complimentary extras and overall amenities.

    Stayed in November 2023

  • Reviewed: 17 November 2023

    9.0
    Value for money as we went during the off season.
    • Leisure trip
    • Couple
    • Studio Upper Floor Suite
    • Stayed 3 nights

    The room is abit small compared to the rest of Canada.

    The kitchen is fully equipped with a dish washer.

    Stayed in November 2023

  • Reviewed: 17 November 2023

    9.0
    Its a fantastic location, staff are helpful and friendly and rooms are beautiful and comfortable.
    • Leisure trip
    • Group
    • Two Bedroom Mountain View Suite
    • Stayed 3 nights

    My only suggestion is that the Longhorn pub across the courtyard be required to turn off their outside speakers by 9pm - it was pouring rain and no one was sitting out on the patio but they still had the music blasting outside which we could hear very clearly in our room. Or at least turn the volume down so if people on their patio can hear it without disrupting the entire village square.

    We had a 2 bedroom, 2 bath suite - it was fully stocked with everything we needed, super comfortable and the views were fabulous.

    Stayed in November 2023

  • Reviewed: 16 November 2023

    10
    Great choice for a Whistler hotel. Good value and great for families. Will be back!!
    • Leisure trip
    • Couple
    • Studio Upper Floor Suite
    • Stayed 2 nights

    We had a murphy bed and I find regular beds more comfy. Valet was busy but they charged our car for us!!

    A great stay! Easy check in process, room service top notch, loved the kitchenette and view, Aveda products, hot tubs, pool, location! 2nd time staying here and will be back again!

    Stayed in November 2023

  • Reviewed: 13 November 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Studio Lower Floor Suite
    • Stayed 2 nights
    • Submitted via mobile

    Murphy beds are annoying - I dropped mine on my toe!

    Great location, very clean, nice hot tub/pool area.

    Stayed in November 2023

  • Reviewed: 7 November 2023

    10
    Highly recommend
    • Leisure trip
    • Couple
    • Studio Upper Floor Suite
    • Stayed 1 night
    • Submitted via mobile

    I had a wonderful stay at the Hotel Pan Pacific Whistler and would like to express my appreciation for the exceptional service provided by the lady at the reception desk. Her warm welcome and professionalism made my check-in experience truly memorable. The hotel itself was beautiful, with comfortable rooms, stunning views, and excellent amenities. I highly recommend this hotel for anyone visiting Whistler.

    Stayed in November 2023

  • Reviewed: 7 November 2023

    10
    The beautiful mountain view from windows and balcony made our stay very memorable.
    • Leisure trip
    • People with friends
    • Studio Upper Floor Suite
    • Stayed 1 night
    • Submitted via mobile

    Wish parking spots are larger

    Enough and clean kitchen equipments.

    Stayed in November 2023

  • Reviewed: 6 November 2023

    10
    Would highly recommend
    • Leisure trip
    • People with friends
    • Two Bedroom Mountain View Suite
    • Stayed 2 nights
    • Submitted via mobile

    Clean, comfortable, great location in Whistler village.

    Stayed in November 2023

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: