Some construction going on, but that really isn't in their control. I took it as its improvements. So nothing bad really.

We requested a room with a bathroom. The room was large, as was the washroom. We only stayed one night but it was nice and clean and we were very satisfied! We don't get out much as we have 3 kids and this was our first night away from the kids in a really long time. No complaints here! :)

Stayed in April 2024

Noise level. In the room, continuous bathroom fan which I understand but loud so closed bathroom door. There are 2 more vents in the room for heat/ air circulation. I turned the heat right down but loud air sound always.. I am a little noise sensitive but hard to block out . Secondly, there was a teen group staying on my floor and was woken up at midnight...Called the front desk to deal with it and when woken up again at 12.45am ,I dealt with it myself and that was the end of it . Not hotels fault but annoying none the less.. Second night was super quiet, can only presume they checked out or were spoken with .

I have stayed at this location before and it is very convenient and safe for the concert I was attending and perfect for where the bus from the ferry (257 express) dropped me off. The ladies at reception are super friendly and knowledgeable and I was able to check in early. The room (7th floor) was clean and roomy with 2 queen beds and view of BC Place. Met all my needs, desk, mini fridge , private bathroom and room for storage of suitcase etc...No coffee station in room but free coffee machine in lobby with expresso etc.. and use of kitchen facilities on most floors ..Housekeeping was excellent and friendly whenever passing in the hall.

Stayed in March 2024

The washroom is shared by the persons living to the next door which is very weird and inconvenince.

Perfect location, walking distance to the downtown area, Science World and Rogers Arena, metro stations are also nearby. The receptionist offered me an early check-in around 10am in the morning.

Stayed in April 2024

Very Central.

Stayed in March 2024

It was clean and the staff were helpful. Also coffee and tea are provided in the morning.

Stayed in March 2024

The room was a bit cramped with the two beds in it. It was mostly the desk area and shelf unit behind the door where there was an issue. We found the shelf unit near the door a bit awkward and space for only one carry-one suitcase laid on its back to access its contents with no light above that area to see well. It was dark and my husband was annoyied that he could not see well in this area. The bathroom has no shelf or anywhere to put personal items except on the very small counter. My husband has a shaving kit and I have a small cosmetic bag but even though we each had minimal toiletries it felt very cramped (I dislike clutter on counter tops). I was also looking for a place to put my small carry-on suitcase since there is only room on the shelf unit by the door for one suitcase. I dislike putting my suitcase on the floor and was looking for a suitcase rack to rest it on and then be able to access its contents at a more comfortable height. The desk chair did not work for that and my husband worked from the room each day and needed to sit in the chair so - my suitcase ends up on the floor --- grrr. I realize that the rooms are small and only so much can go into it but a narrow little wooden bench under the mirror would be great. So my suggestions are: add a shelf in the bathroom, add a suitcase bench under the mirror, add a light source over the shelf unit behind the door. We enjoyed our stay!

The location is great - close to Skytrain and walking distance to Yaletown etc. We attended a hockey game as well since it coincided with our stay and it was nice to be within walking distance to Rogers Arena. The Nespresso coffee machine in the lobby every morning was also really nice (and the lemon water - thank you!). The beds were super comfortable and it was very quiet despite being on Beatty side of the building. It was nice to have the minifridge in the room also for keeping some snacks and beverages.

Stayed in March 2024

Parking tends to fill quickly, so don't be surprised if there are no lots open close by, especially when events are taking place. I had to park at the library, which was about a 5 minute walk, and cost about 30 bucks for the day. Housekeeping's walkie talkies were so loud, very early in the morning. If I had a pen and paper, I could make a list of all the rooms that were supposed to be checking out - you could hear entire conversations.

Great location. Short walk to BC place and Rogers Arena.

Stayed in February 2024

No breakfast options

Location is right besides the hockey arena

Stayed in February 2024

Kitchen could be little cleaner and equipped.

Location was very good, less than 10 minutes walk to gas town, and just few minutes to the Robson street shopping and dining. The surrounding area feels safe also. The community kitchen was very convenient.

Stayed in February 2024

things were great

super comfy bed, surprised to have t.v. in our room, location was amazing and staff were super kind. Thanks for the morning coffee in the lobby

Stayed in February 2024

Very good price for location. Close to many amenities.

Stayed in February 2024

None

The location was great. Room was clean and comfortable.

Stayed in February 2024

There was no on site dining but not really an issue as there were endless dining options within the area.

If you’re attending an event at the stadium/arena, this is the perfect location as it is right next door to both. Close to all other downtown amenities (ample dining, shopping and entertainment in the area). Although it wasn’t inexpensive, it was far less than other hotels in the area and a portion of the proceeds go towards the YWCA, benefitting women and family programs. The room was spotless and the beds were SUPER comfortable! Delicious Nespresso coffee was served all morning. I felt safe and secure in the area.

Stayed in February 2024

Smaller bed, location, cold feel to the warm cause of the old ceramic floor

The price, beauty products, fridge, bed and pillows

Stayed in February 2024

maybe some lotion in the bathroom

clean, very friendly staff and cleaners, fortune cookies! coffee, flexible check out time

Stayed in February 2024

Easy check in and check out Very accomodating - room was ready before check in time

Stayed in February 2024

No bathroom inside the room

Cleanliness Environment friendliness

Stayed in February 2024

The AC was always on and fairly loud

Great location, spacious room, very clean, friendly staff

Stayed in February 2024

I didn’t see a coffee maker or kettle in my room, but there was free coffee in the lobby each morning until 11:30 AM.

Absolutely fabulous location across the street from the arena, walking distance to many restaurants, Chinatown, Dr. Sun Yat Sen gardens and transportation. About .6 miles or so from the Via/Amtrak train station, and just a couple of minutes from bus and Sky Train stops. I had a GORGEOUS view at night from my 11th floor room. The staff, from front desk personnel to the cleaning and maintenance staff I met in the hall, were friendly and courteous. I arrived at the hotel a little after 10 AM and was able to check directly into my room. Had it not been available, the hotel has a room to store luggage for folks who arrive earlier than normal check-in time. There is a microwave and refrigerator in the room, which is very convenient. Located on the same block as the Hampton Inn and around the corner from Blu, the YWCA Hotel Vancouver was a much more wallet-friendly alternative and just as convenient. It also felt good to know my lodging dollars were going to support a non-profit which does such good work for the community.

Stayed in February 2024

None

Convenience, accessibility cleanliness

Stayed in February 2024

Nothing

Clean,well managed and very courteous staff.

Stayed in February 2024

When i book room they didnot tell me that i have to share aa bed

Stayed in January 2024

There are too less for breakfast. It's just a coffee. They should have tea or bread and jam. I still hear the voice from the other room such as when they open and close.

I like the vibe of the room. It's cozy and relax

Stayed in January 2024

On the second day, I couldn’t access my room, and there was no microwave or boiler. I realized there was a kitchen area, but both of my key cards never worked. On the last day, the third day, I couldn’t access the parking area through the elevator. The staff were amazing, though. I loved the free coffee, although I only discovered it on the last day. I went out to buy coffee daily, even when it was raining.

Parking area and staffs

Stayed in January 2024