Via Geretta 15, 6902 Lugano, Switzerland
#33 of 47 hotels in Lugano
Guests' ChoiceBased on 624 hotel reviews
8.3Cleanliness
8.8
Comfort
8.8
Location
8.7
Facilities
8.3
Staff
9.1
Value for money
8.0
Free Wifi
8.6
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End of dialog contentReviewed: September 3, 2025
Danai
GreeceThe bathrooms were not renovated and had some issues
The bedrooms were renovated nicely
Stayed in September 2025
Reviewed: September 1, 2025
Rowe
CanadaShower was tight for space
Nice room
Stayed in August 2025
Reviewed: September 1, 2025
Alenka
Sloveniawould replace the bathroom curtain with glass
very goid location, easy to reach the lake and city centre as well as attractions, nice pool, very nice and helpfull stuff excellent breakfast
Stayed in September 2025
Reviewed: September 1, 2025
Anna-maria
BelgiumExcellent location, easy access, good parking facilities
Stayed in August 2025
Reviewed: August 25, 2025
Elizabeta
SwitzerlandVery small qym and there was no AC in the gym
Everything was good
Stayed in August 2025
Reviewed: August 24, 2025
Evangelia
GreeceThe parking spot in the hotel was extra paid, which is ok, but they put us in a parking spot where neither the passenger door nor the trunk door could be opened! The room was not exactly as depicted in the photos. The indoor pool, which we used upon our arrival and were the only ones there, seemed not to be fully cleaned.
Excellent location and great variety in foods and drinks for breakfast, which were also very tasty! The setting where breakfast was served and the view from that place were also fantastic, as well as the hotel's design, which features a lot of light and beautiful paintings! The fact that an indoor and outdoor pool was offered was also great! The personnel were very kind and helpful! After a rainy day, they have cleaned the front windshield of the car! The fact that was coffee in our room was also perfect along with the chocolates and the warm wish card found after the cleaning of the room!
Stayed in August 2025
Reviewed: August 21, 2025
Jonas
Switzerlandnothing to complain.
I particularly liked the small pool on the roof of the hotel. The staff were friendly and helpful. They helped me with a boat timetable. The hotel is located not far from the lake. The room was quiet and clean.
Stayed in July 2025
Reviewed: August 20, 2025
Alexandra
SwitzerlandThe view of roof top is not as described by pictures, the surroundings have buildings in construction. The bar was not opened.
Room was cozy.
Stayed in July 2025
Reviewed: August 15, 2025
Gabriele
ItalyGym need very little addition to be on par with the rest.
Great infrastructure, good location. Super hospitality, amazing staff. Facility is perfect for quick stays in town. Checkout at 12!
Stayed in August 2025
Reviewed: August 10, 2025
Zita
Switzerlandfriendly staff and very good breakfast
Stayed in July 2025
Reviewed: July 21, 2025
Mostafa
United Arab EmiratesIt was a bit expensive
The facility was clean and well organized. And the staff’ hospitality and support.
Stayed in July 2025
Reviewed: July 20, 2025
Vladislav
Czech RepublicPoor sound isolation.
Perfect stuff
Stayed in July 2025
Reviewed: July 18, 2025
Nathalie
Switzerlanda dirty tissue in the room upon arrival and empty soap.
nice breakfast! nice pool rooftop, staff super friendly. Generally clean space, very lovely little doggy treats in the room
Stayed in July 2025
Reviewed: July 11, 2025
Fiona
United KingdomNo complaints
Very clean comfortable hotel with a rooftop pool. Staff were amazing, extremely helpful. Ticino ticket included in the price gave free public transport and buses to town centre were frequent so easy to access city centre
Stayed in July 2025
Reviewed: July 8, 2025
Khalid
Saudi ArabiaThe rooms were a bit small and the furniture felt outdated. Also, parking was limited and a bit expensive.
The location was great and close to many attractions. The rooftop pool had a beautiful view and was a perfect place to relax.
Stayed in June 2025
Reviewed: July 5, 2025
Cassidy
United StatesGreat location, clean, fantastic breakfast and extremely helpful staff.
Stayed in July 2025
Reviewed: July 1, 2025
Dawood
KuwaitNothing
Clean comfortable I’m always in this hotel in Lugano , I would like to thanks the reception lady eylaria she’s very kind efficient and helpful and smiling with all the other staff
Stayed in June 2025
Reviewed: June 30, 2025
Kate
SwitzerlandWaiting time for any front desk help can last a long time. I've stayed here twice and it was the same both times. Waiting up to 20 minutes to check in or out seems extensive.
Breakfast was good--many choices. The room was clean. The location is close to everything.
Stayed in June 2025
Reviewed: June 24, 2025
Awwad
Saudi ArabiaThe drainage in sink and washer in the tiolet was very slow, but when I infomed te reception they fixed it
Close to lake, resturants and bus stations Hotel is nice, breakfast is delecious
Stayed in June 2025
Reviewed: June 19, 2025
Stuart
New ZealandIndoor pool in basement felt a bit like in a dungeon. A bit out of the centre but the bus connections are great.
Nice and sharp. Good value for Lugano. Good breakfast. Rooms nice.
Stayed in June 2025
Reviewed: June 16, 2025
Mohammed
Saudi ArabiaThe only issue is the car parking, either you book car parking in the hotel or you look for parking outside both of them are not free
It was an excellent stay all are perfect
Stayed in June 2025
Reviewed: June 12, 2025
Iskra
GermanyGreat location and friendly staff, but poor air circulation in the room Unfortunately, the view from our room wasn't very nice, and we couldn’t open the windows to get fresh air. The air conditioning had to run the whole time, which made the air feel quite stale. This made it difficult to sleep at night. For people with allergies or sensitivity to air conditioning, this could be a problem.
Great location, very friendly staff! The location was excellent and the staff were super nice. The breakfast was delicious and everything was very clean.
Stayed in June 2025
Reviewed: June 11, 2025
Fabienne
Liechtenstein-
great location
Stayed in April 2025
Reviewed: June 10, 2025
Ahmed
SwitzerlandVery comfy rooms, breakfast was amazing and the roof top pool was nice.
Stayed in June 2025
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