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  5. Reviews of Airport Hotel Basel - Convenient & Friendly

Reviews of Airport Hotel Basel - Convenient & Friendly This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Flughafenstrasse 215, St. Johann, 4056 Basel, Switzerland

#27 of 65 hotels in Basel

Guests' Choice

Review Score

Based on 417 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.1

  • Location

    9.0

  • Facilities

    8.7

  • Staff

    9.0

  • Value for money

    8.1

  • Free Wifi

    8.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: September 15, 2025

    8.0
    Very spacious, comfortable rooms
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Easy access to Basel with free public transport. Very spacious room. Parking for vans onsite

    Stayed in September 2025

  • Reviewed: September 10, 2025

    8.0
    Awesome and highly recommended
    • Business trip
    • Solo traveler
    • Business Single Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Everything was just perfect. Nothing bad about it.

    The property’s location is prime. Very near to the airport. Staff is very friendly and welcoming. They helped multiple times. They provided shuttle service to my workplace foc.

    Stayed in September 2025

  • Reviewed: September 10, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great location, didn't hear any aeroplanes when sleeping 😁 Staff very friendly and restaurant was lovely

    Stayed in August 2025

  • Reviewed: September 8, 2025

    10
    Brilliant
    • Leisure trip
    • Couple
    • Business Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Everything

    Stayed in September 2025

  • Reviewed: August 30, 2025

    10
    Perfect stay
    • Leisure trip
    • Couple
    • Business Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Everything

    Stayed in August 2025

  • Reviewed: August 26, 2025

    9.0
    Very good stay especially from front desk.
    • Leisure trip
    • Couple
    • Business Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Food could do with a little improvement.

    The staff at reception were exceptional. Very friendly and very helpful.

    Stayed in June 2025

  • Reviewed: August 25, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Business Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    No breakfast at 4am. Shower head was wonky.

    The ambiance and decorations were nice. The room was very pretty, the staff very helpful and friendly.

    Stayed in August 2025

  • Reviewed: August 19, 2025

    9.0
    Disappointed that coffee service was not available before our 4:00 am departure.
    • Leisure trip
    • Couple
    • Business Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The advertised shuttle service didn’t start early enough for us.

    Stayed in August 2025

  • Reviewed: August 6, 2025

    8.0
    Perfect airport hotel.
    • Leisure trip
    • Couple
    • Business Double Room
    • Stayed 1 night

    no tea or coffee in room.

    convenient parking, basic but quiet comfortable room. Used the restaurant for an evening meal, service, value and quality all fine. Finally, great view from upper rooms.

    Stayed in August 2025

  • Reviewed: August 2, 2025

    10
    We had a great stay. The rooms were very clean and comfortable. The staff were very helpful and friendly.
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was great.

    The location was very convenient to the airport.

    Stayed in August 2025

  • Reviewed: July 28, 2025

    8.0
    It was convenient for us and would come back. For sure.
    • Leisure trip
    • Family with young children
    • Business Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room was very warm, and the air conditioner could not bring down the temperature. Even the two bottles of water available in the room were warm. Outside the weather was not particularly pleasant ( rain showers. The stag was very friendly and professional. Dominik at the reception and especially Maria the Italian waitress in the bar and the French man helping her that evening. All three made our evening very enjoyable.

    Location, friendlyness

    Stayed in July 2025

  • Reviewed: July 19, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Business Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The price of breakfast

    Clean and spacious and easy access to the city by bus.

    Stayed in July 2025

  • Reviewed: July 12, 2025

    10
    Must stay if flying into Basel
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The fact we didn't have time to try the facilities.

    Location. Just 4 stops/8 mins from airport on the n.50 bus (free with booking confirmation). Service. Staff were professional and very helpful. Antonio in particular arranged a free shuttle to our river cruise's new docking point in the morning. Room. Perfect 10. Very comfortable, large, clean and quiet. Breakfast. Comprehensive. Cereals yoghurt breads hot cooked choices and cheeses/cold meats. Cakes and fresh fruits. Staff again helpful.

    Stayed in July 2025

  • Reviewed: July 9, 2025

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Executive Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The pillows seemed to be worn out but maybe the hotel staff would have changed it if I had simply asked so it isn't much of an issue.

    The location of the hotel is very convenient, as it's close to the airport and there's a direct bus line to the airport and the city centre in front of the hotel. The hotel staff were very nice and helpful.

    Stayed in July 2025

  • Reviewed: July 8, 2025

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Business Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    No basic stuff like tea coffee brush toothpaste etc

    Clean and comfortable bed

    Stayed in July 2025

  • Reviewed: July 3, 2025

    8.0
    Good choice near airport
    • Leisure trip
    • Family with young children
    • Business Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Maybe check the volume of the saxo during dinner, sound was really loud BUT the artist was amazing and the music incredible,

    Easy to access with airport bus. Close to airport. In the morning if u take the first plane they have a « lighter » breakfast selection. Connected to a casino if u want some fun.

    Stayed in June 2025

  • Reviewed: June 26, 2025

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Business Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    No air conditioning

    Very clean and close to the airport

    Stayed in June 2025

  • Reviewed: June 22, 2025

    8.0
    A expensive hotel
    • Leisure trip
    • Couple
    • Business Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The hotel was comfortable although very expensive. Breakfast was ok but one morning we came down at 9 am and there was no hot food ! They hadn’t checked the buffet so it was a mad scramble to get more food organised.

    Stayed in June 2025

  • Reviewed: June 17, 2025

    9.0
    Modern hotel with good restaurant, clean and comfortable rooms.
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Excellent choice if you’re looking for a hotel close to the airport. Rooms are modern and clean, with very comfortable beds. There’s a full bar and a good restaurant that comes in handy because there’s nothing in the immediate vicinity. The hotel is attached to a casino if you want to do some last minute gambling before catching your flight. We used the airport shuttle both on arrival and departure, and they also offer a shuttle to go into town (which we didn’t use). Although the hotel isn’t conveniently located for visiting the city, it’s a lot less expensive than the hotels downtown. The staff was welcoming and helpful.

    Stayed in June 2025

  • Reviewed: June 12, 2025

    10
    Convenient and comfortable
    • Business trip
    • Solo traveler
    • Business Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Friendly and helpful staff, comfortable rooms and some UK tv!

    Stayed in June 2025

  • Reviewed: June 10, 2025

    10
    Excellent stay
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    All good, just one comment — the receptionist should have informed us and provided the voucher for free public transport in Basel.

    All good, big and comfortable room, excellent breakfast, good dinner. Free publi transport in Basel, voucher to be collected from the reception.

    Stayed in June 2025

  • Reviewed: June 2, 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Business Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Cheap room carpet should be replaced. My rate included breakfast which was very good but would help to label the hot items.

    Conveniently located next to a bus stop that takes you to the city center and only five minutes in the other direction to the airport. Free shuttle to the airport. Quiet location with large room. Bottle of water provided.

    Stayed in June 2025

  • Reviewed: May 25, 2025

    10
    The staff made our stay memorable! Maram, Nina and Tommy were especially helpful.
    • Leisure trip
    • Couple
    • Business Double Room
    • Stayed 2 nights

    Excellent extremely helpful staff! Great breakfast. Would stay again in a flash.

    Stayed in May 2025

  • Reviewed: May 19, 2025

    9.0
    Perfect for access to airport and city
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Pillows were near useless - very soft indeed.

    Lovely big (triple) room, great bathroom with excellent powerful shower and a bath, great location close to airport but also very easy to get into the city via frequent public bus. I was able to go for a nice run straight from the front door, plus there’s a nice gym on site.

    Stayed in May 2025

Showing 1 - 25

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