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Reviews of welcome homes 3 stars

Oberhauserstrasse 30, 8152 Glattbrugg, Switzerland

#2 of 8 hotels in Glattbrugg

Guests' Choice

Review score

Based on 142 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    8.3

  • Location

    8.4

  • Facilities

    8.3

  • Staff

    9

  • Value for money

    8.1

  • Free WiFi

    9.3

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Showing 1 - 75

  • Reviewed: 9 June 2018

    • Leisure trip
    • Family with young children
    • Classic Suite
    • Stayed 8 nights

    Very clean and well designed. The staff were very helpful and fast to reply and provided us with extra amenities. There was free parking available, two grocery stores, gas station and a little park for kids around the hotel. The distance to Zurich city center was 15 minutes by car. USB port (to charge) beside your bed!

    Stayed in May 2018

  • Reviewed: 17 May 2018

    • Business trip
    • Solo traveller
    • Classic Suite
    • Stayed 2 nights
    • Submitted via mobile

    Planes fly really close and you can feel it rumble.

    Great place, separate kitchen and bedroom are a really nice change from other hotels.100% recommend.

    Stayed in May 2018

  • Reviewed: 7 November 2017

    • Business trip
    • Solo traveller
    • Business Plus Suite
    • Stayed 5 nights

    lack of waste bins / recycling bins

    the additional space over a normal hotel room was really hepful, especially at the weekend where you can avoid living in your bedroom.

    Stayed in October 2017

  • Reviewed: 26 June 2017

    • Business trip
    • Solo traveller
    • Classic Suite
    • Stayed 5 nights

    No breakfasts (restaurant on site has lunch and dinner), though quite good supermarket is only 5-7 min walk. No 24hr reception, though communication via email worked fine for me. They also have emergency phone line (haven't tried as never needed it).

    Comfortable room, friendly staff, stable internet, good location.

    Stayed in June 2017

  • Reviewed: 12 December 2016

    • Business trip
    • Couple
    • Double Apartment
    • Stayed 1 night

    Sadly, way too much aircraft noise and no in-room climate control (other than windows), which led more noise and (outdoor) cigarette smokers voices and smoke infiltration. I tried to sleep with ear plugs. Split bed not an optimal option, but this is like most European hotels.

    Great staff and facility (including parking).

    Stayed in December 2016

  • Reviewed: 10 December 2016

    • Leisure trip
    • Couple
    • Double Apartment
    • Stayed 2 nights

    nothing

    The hotel is located 2 train (S7/S9) from the center of Zurich, you need to walk ~7 min to train station. Close to Klotten airport as well (~10 min drive) It has a free private parking, we arrived with a car so it was great. The room was big and comfortable, it had a tea/coffee amnesties including a kettle. It was heated properly. Great Wifi, friendly & helpful staff! We loved staying here!

    Stayed in December 2016

  • Reviewed: 29 September 2016

    • Leisure trip
    • Couple
    • Double Apartment
    • Stayed 1 night
    • Submitted via mobile

    Quick shuttle to and from the airport. Such a welcoming desk clerk and the room was way above expectations. It was comfortable, spotless, and very well laid out. Even though the hotel seems to be right in the flightpath, The good windows insulated us from the noise very well. The restaurant server was excellent too. I'd go back in a second!

    Stayed in September 2016

  • Reviewed: 5 September 2016

    • Leisure trip
    • Solo traveller
    • Double Apartment
    • Stayed 1 night
    • Submitted via mobile

    I had a nice big comfortable corner room. Despite the closeness to the airport the location is quiet. The hotel seems very well managed in every little detail.

    Stayed in September 2016

  • Reviewed: 29 July 2016

    • Leisure trip
    • Family with older children
    • Double Apartment
    • Stayed 2 nights

    Airport Lounge restaurant in the hotel only operated on weekdays so had to find alternative dining in the area.

    Compact rooms with modern furnishings. Bathroom had a bath. Very comfortable bed with desk area. A kettle with tea and coffee sachets, fridge and a complimentary bottle of water. All made for a very pleasant stay. Free shuttle to and from the airport.

    Stayed in July 2016

  • Reviewed: 6 July 2016

    • Leisure trip
    • Solo traveller
    • Double Apartment
    • Stayed 1 night

    - The bed was extremely uncomfortable, not possible to sleep in it - Very small room/bathroom, would be better to have a walk-in shower instead of a bathtub, because the bathtub is too short for bathing anyway - Not possible to sleep after 5am due to airplanes landing (on the roof it seemed) - Carpeted floor - Too expensive for poor comfort

    + Very friendly staff + Good, varied breakfast with swiss cheese and bread + Usable internet + Room was very clean + Free parking

    Stayed in June 2016

  • Reviewed: 26 June 2016

    • Leisure trip
    • Solo traveller
    • Flexi Apartment
    • Stayed 1 night
    • Submitted via mobile

    Better solution for shower head needed which didnt fit into socket so you had hold while showering. Airport shuttle bus covers various hotels which can take too long

    Emaculate,clean and cozy. Had everything to make one feel at home. Very friendly helpful staff.

    Stayed in June 2016

  • Reviewed: 25 July 2017

    • Business trip
    • Couple
    • Classic Suite
    • Stayed 5 nights

    1-they clean the room once a week

    1-friendly staff 2-well equipped and furnished 3-easy to get to there 4-location and view

    Stayed in June 2017

  • Reviewed: 11 January 2017

    • Leisure trip
    • Solo traveller
    • Single Apartment
    • Stayed 1 night
    • Submitted via mobile

    Front desk helpfulness.

    Stayed in December 2016

  • Reviewed: 13 December 2016

    • Leisure trip
    • Solo traveller
    • Flexi Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Nothing!

    Great place and the food is amazing!!! Love it, for sure will be back again there.

    Stayed in December 2016

  • Reviewed: 12 December 2016

    • Solo traveller
    • Flexi Apartment
    • Stayed 1 night
    • Submitted via mobile

    The pillow was worn

    Great quiet location with clean rooms and friendly staff

    Stayed in December 2016

  • Reviewed: 18 November 2016

    • Leisure trip
    • Solo traveller
    • Flexi Apartment
    • Stayed 1 night
    • Submitted via mobile

    perfume of room is bit too. but it is hotels amenity not the customer's.

    room was nice and staffs are very kind. all is good and clean.

    Stayed in November 2016

  • Reviewed: 17 October 2016

    • Leisure trip
    • Solo traveller
    • Single Apartment
    • Stayed 1 night

    location, stuff, the room.

    Stayed in October 2016

  • Reviewed: 12 October 2016

    • Business trip
    • Solo traveller
    • Double Apartment
    • Stayed 4 nights

    quite soft bed and little bit cold in the rooms.

    Very nice and helpful staff, clean room. Convenient location from airport with shuttle service

    Stayed in September 2016

  • Reviewed: 2 October 2016

    • Business trip
    • Solo traveller
    • Double Apartment
    • Stayed 1 night
    • Submitted via mobile

    Location, cleaniless, reception staff, car park, in house Japanese restaurant

    Stayed in September 2016

  • Reviewed: 27 September 2016

    • Leisure trip
    • Family with older children
    • Classic Suite
    • Stayed 1 night
    • Submitted via mobile

    Rooms a little small.

    Closeness to airport Zurich. Ideal to spend a night before taking a flight. Good value.

    Stayed in September 2016

  • Reviewed: 16 September 2016

    • Leisure trip
    • Family with young children
    • Double Apartment
    • Stayed 1 night
    • Submitted via mobile

    Everything was ok but nothing was special.

    We were offered a glass of wine when we checked in.

    Stayed in September 2016

  • Reviewed: 9 September 2016

    • Business trip
    • Solo traveller
    • Double Apartment
    • Stayed 1 night

    Staff is very friendly! There are two oriental restaurants in the hotel, both are high quality!

    Stayed in September 2016

  • Reviewed: 29 August 2016

    • Business trip
    • Solo traveller
    • Single Apartment
    • Stayed 1 night

    Clean room, tasty breakfast, convinient connection with shuttle bus.

    Stayed in August 2016

  • Reviewed: 20 August 2016

    • Leisure trip
    • Couple
    • Classic Suite
    • Stayed 1 night
    • Submitted via mobile

    A little to cold in the room and no way of warming it a little

    Stayed in August 2016

  • Reviewed: 15 August 2016

    • Leisure trip
    • Couple
    • Double Apartment
    • Stayed 1 night
    • Submitted via mobile

    Landing airplanes passing over the hotel every 10 minutes

    Close to the airport. A good solution for spending the night waiting for the next flight.

    Stayed in August 2016

  • Reviewed: 14 August 2016

    • Business trip
    • Solo traveller
    • Single Apartment
    • Stayed 2 nights
    • Submitted via mobile

    no problems

    nice place

    Stayed in July 2016

  • Reviewed: 9 August 2016

    • Leisure trip
    • Couple
    • Classic Suite
    • Stayed 1 night
    • Submitted via mobile

    The rooms have no air con.

    Japanese restaurant. Free shuttle bus.

    Stayed in August 2016

  • Reviewed: 7 August 2016

    • Business trip
    • Group
    • 2 rooms
    • Stayed 1 night

    Internet shuts down exactly on check-out time. Guests are not allowed to backyard smoking place when it is "closed".

    Stayed in July 2016

  • Reviewed: 25 July 2016

    • Leisure trip
    • Solo traveller
    • Flexi Apartment
    • Stayed 1 night
    • Submitted via mobile

    Everything and also Coop near..😀

    Stayed in June 2016

  • Reviewed: 17 July 2016

    • Leisure trip
    • Solo traveller
    • Single Apartment
    • Stayed 1 night
    • Submitted via mobile

    Could have add a bath soap . Could have a shuttle for the guests on a very early flight.

    Nice bathroom , very comfy bed

    Stayed in July 2016

  • Reviewed: 17 July 2016

    • Business trip
    • Solo traveller
    • Single Apartment
    • Stayed 1 night

    - Quite noisy - Price (which is probably ok for Switzeland)

    - Shuttle - Very close to the airport - All the accessories in the room

    Stayed in July 2016

  • Reviewed: 10 July 2016

    • Business trip
    • Solo traveller
    • Double Apartment
    • Stayed 1 night
    • Submitted via mobile

    Breakfast warm options are limited.

    Good value for money in comparison with other Zurich hotels. Simple setup, fine for business travel.

    Stayed in July 2016

  • Reviewed: 8 July 2016

    • Leisure trip
    • Solo traveller
    • Double Apartment
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    I have stayed several times at Airport Hotel a nice small hotel near the airport shuttle transfers great. 15 mins into Zurich by train.

    Stayed in July 2016

  • Reviewed: 5 July 2016

    • Business trip
    • Solo traveller
    • Double Apartment
    • Stayed 1 night
    • Submitted via mobile

    No complaints

    My room was perfectly clean with a very airy/light appearance. Also very quiet and restaurant was excellent!

    Stayed in July 2016

  • Reviewed: 24 June 2016

    • Business trip
    • Couple
    • Double Apartment
    • Stayed 2 nights

    Restaurant good but expensive. No air conditioning in the room ... crazy!

    Stayed in June 2016

  • Reviewed: 23 June 2016

    • Solo traveller
    • Flexi Apartment
    • Stayed 1 night
    • Submitted via mobile

    The breakfast could have a few more hot options.

    Stayed in June 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 23 May 2016

    • Leisure trip
    • Solo traveller

    My only complaint was that my room was cold.....radiator didn't seem to put off much heat, but it could have been my lack of knowledge about its use.

    The service is fantastic. Greeted with a glass of wine, complimentary bottle of water and a smile! Great location for walking to the tram/train station.

  • Reviewed: 10 May 2016

    • Leisure trip
    • Couple

    Shower head sprayed water in all unexpected directions - but otherwise very nice bathroom. We stayed in a cool period of the year, but I guess that during the summer an aircondition system would be welcome if the windows are kept shut to keep the take-off noise outside.

    The hotel is very close to the airport and offers shuttles at specific times. If a quick jump to Zurich is in question - a car is a must. Plenty of parking provided both at the hotel parking and across the street. The corner room was small but very clean, with huge windows - the street noise was kept outside, but the airplanes taking off at the nearby airport flew right over the bulding, making sleep after 06:00am somewhat of a challange (we managed). All in all, I would recommend the hotel for guests looking for a place to sleep before an early flight.

  • Reviewed: 6 April 2016

    • Business trip
    • Solo traveller

    Things just work here. The offered us a drink at reception, the airport shuttle ran on time and was easy, and the staff is very interested in making the sat easy. The onsite restaurant is pretty expensive, but there are good places to grab a simple meal just down the street. I have stayed here 6 times.

  • Reviewed: 29 March 2016

    • Leisure trip
    • Solo traveller

    Staff was very nice and welcoming. By shuttle only 5 minutes from the airport. Did not use restaurant or breakfast so cannot comment. I had found a great deal online so therefore score value for money very high.

  • Reviewed: 19 January 2016

    • Leisure trip
    • Family with older children

    This is winter and they did not have things like a Moisturiser . We are vegetarian - other than a pasta nothing else was available. Should improve veg options

    Location excellent, fair facilities

  • Reviewed: 18 January 2016

    • Business trip
    • Couple

    The airport shuttle was not as frequent as other hotels. The room was rather small for two persons.

    It was clean and comfortable and had a great Japanese restaurant on the premises.

  • Reviewed: 15 January 2016

    • Leisure trip
    • Couple

    We had an overnight stopover to the USA. The airport shuttle to and from the airport was fine, it runs every 20mins or so, which is the same as all the others so it's not bad. It was a short, quiet walk to the train station into town, which is only a couple of stops (check the timetable if you can). The rooms were fine, wifi worked and the shower was great after a flight.

  • Reviewed: 7 January 2016

    • Leisure trip
    • Group

    It's far from the city center, you have to walk some minutes (about 10 minutes) to get into the train station and the tickets are a little bit expansive (about 13 euros), as everything in the city. All the rest was perfect.

    The hotel room was very clean when we arrived and the beds are very comfortable. The secretary was very courteous with us. It's very near from the airport, so it's a good option if you are in town just for one night. I didn't listen any airplanes during the night, even though was near from the airport. The hotel has a free shuttle to and from the airport, that was really nice.

  • Reviewed: 5 November 2015

    • Leisure trip
    • Solo traveller

    Prices in resturant are ... for me ... a bit too high ... but it looks like a high quality resturant. Others will mention it is directly under flight path, so there is a bit of noise, but ear plugs take care of that if needed.

    Great hotel close to airport, friendly staff, internet works great, nice breakfast. This is my theird or fourth stay here and no hesitation to use again whatsoever for an aiport stay.

  • Reviewed: 27 October 2015

    • Leisure trip
    • Couple

    The pillows - they were incredibly large square one which seemed to deflate when you put your head down which for me personally made it quite an uncomfortable sleep. Also the hot water had a tendency to go from stone cold to unbearably hot with very little warning.

    From the outside, it doesn't look all that but once inside it's worlds away. The man at reception was very friendly and offered us a welcome glass of White Wine, he was also able to provide us with some Swiss <> UK Plug adapters when asked. The room was spotless with excellent sound proofing - plenty of amenities in the bathroom and a full range of English TV channels if a touch of home is important to you (all BBC/ITV/C4/Freeview Channels). Breakfast was basic but there were Scrambled eggs available and equipment to boil your own eggs. We only stayed one night but if we need to be in the area again in future we'd be happy to stay for longer.

  • Reviewed: 21 October 2015

    • Leisure trip
    • Couple

    Insect in the bedroom, mirror broken, shower water stream too low with high temperature variations

    Nice staff who offered us the breakfast following our complaints

  • Reviewed: 18 October 2015

    • Leisure trip
    • Family with young children

    Breakfast was a let down. I suggest a child price for a full breakfast or kid eats free with a paying adult.

    Upon arrival we were greeted warmly by two women and given complimentary drinks. Good sized room. Lots of little extras.

  • Reviewed: 15 October 2015

    • Solo traveller

    Phone was not working, could not order room service. Shower door was not closing. TV was not working properly.

    Lady who was serving Breakfast was very kind and nice. Thank you.

  • Reviewed: 27 September 2015

    • Leisure trip
    • Couple

    We had a corner room with windows around, lots of sun and light. Staff was very friendly and helpful. For a little deposit you can borrow practically anything for your comfort.

  • Reviewed: 27 September 2015

    • Solo traveller

    Would have wanted an additional pillow in the room (was too tired to request it).

    Possibility of online booking without pre-payment. Proximity to airport. Shuttle service.

  • Reviewed: 27 August 2015

    • Leisure trip
    • Couple

    Nothing

    Location for Zurich Airport Excellent. We appreciated receptionist and other staff making our room available early after a 26 hour flight from Australia.

  • Reviewed: 24 August 2015

    • Leisure trip
    • Family with young children

    If you arrive late there are grocery stores nearby. Better buy your needs from the airport mall.

    Comfortable basic room. Free shuttle from airport was quite useful.

  • Reviewed: 19 August 2015

    • Leisure trip
    • Family with young children

    It is very worthy to stay 1 night here. We had to return the car to airport, but this hotel is fantastic. Good location and easy to take the train to the centre. Of course, the free shuttle bus to the airport! Staffs are very nice too!

  • Reviewed: 8 August 2015

    • Leisure trip
    • Family with older children

    One of the rooms had a funny unpleasant smell. The sink in the bathroom was not working properly, although the staff at the reception desk fixed it quickly.

    Free parking, kind and professional receptionists, nice location if you have a car (near the airport and Zurich city center)

  • Reviewed: 4 August 2015

    • Leisure trip
    • Solo traveller

    The building looks a bit dated and the lobby a bit poor giving a negative impression when arriving.

    The staff and went over and beyond to help me find the right trains to to/from Zurich and other touristic places. Also, they were quick in responding to my request for extra pillows and adapters, not the 30 min I normally have to wait.

  • Reviewed: 28 July 2015

    • Leisure trip
    • Couple

    One is TOO near the airport. The jets thunder right overhead. Fortunately, not many flights arrive after midnight or before seven am.

    The hotel rooms themselves are a great value for Switzerland. The buffet breakfast is expensive, but good.

  • Reviewed: 22 July 2015

    • Leisure trip
    • Couple

    Nothing really. Like many small hotels the lack of air conditioning was a bit of an issue - it was particularly hot during our stay - in such conditions possibly the odd fan could be provided.

    Welcoming and helpful staff. Superb Japanese restaurant. This was our third stay over a number of years and our expectations were fully met.

  • Reviewed: 26 June 2015

    • Leisure trip
    • Solo traveller

    No bad experience. Found cost of breakfast a bit pricey. Room a bit on the small side for the price.

    Crisp, clean and inviting bedding.Taxi voucher offered and ride arranged when no shuttle to airport was available. Tram to Zurich stop is only a short walking distance.

  • Reviewed: 1 June 2015

    • Leisure trip
    • Group

    Open the windows and you will quickly realize how good the sound proofing is for an airport hotel. You will get a good night's sleep. Staff both at check-in and departure were very friendly answering questions in a very helpful pleasant manner.

  • Reviewed: 19 May 2015

    • Leisure trip
    • Couple

    That there was almost nothing around at a walkable distance. It is located in a kind of habitation all area; lots of apartments and families around but no shops or things going around t

    If you are looking for a place to just stay over because your connecting flight is going the next day... This is your option. Facilities are ok. They offer a filling breakfast and the value for money is ok. Rather than that of you are thinking about going around the city or so, you must consider taking either public transport or a cab, it is not a walkable distance from the hotel.

  • Reviewed: 20 April 2015

    • Leisure trip
    • Solo traveller

    Lovely comfortable, quiet room. Very friendly staff. Arrived after 11pm and was offered a welcome glass of wine. Breakfast started early, and was delicious with wide choice. Close to the airport, and a free shuttle bus was very efficient and I arrived in plenty of time.

  • Reviewed: 26 March 2015

    • Business trip
    • Solo traveller

    The room is extremely small, and they use an infuser in the bathroom, so that the whole place smells like crazy. Not appropriate, and really bad for people with allergies/sensitivites

    Location

  • Reviewed: 21 March 2015

    • Leisure trip
    • Family with older children

    We used the hotel for overnight stops both before and after our week's holiday. It was convenient with friendly staff. The bus transfer to and from the airport was very easy.

  • Reviewed: 3 March 2015

    • Business trip
    • Solo traveller

    Location is difficult to answer as it depends on what you want, close to airport vs. close to downtown area etc. Very convenient for airport travelers.

    Very comfortable with room with lots of amenities!

  • Reviewed: 25 January 2015

    • Leisure trip
    • Couple

    We stay at this hotel on our way to the Arlberg region every year and it all works very well for a one night stopover. Staff are friendly and welcoming. The breakfast is delicious and the free shuttle is well organised. Nothing to do with the hotel, but Arlberg Express users should note that the bus stop has been moved this year. There are signs but they are not very obvious, so give yourself a few extra minutes to find the stop (it is in the main bus terminus, accessed through the Airport Centre)

  • Reviewed: 21 January 2015

    • Leisure trip
    • Solo traveller

    The hotel is about 20 minutes walk to the S-bahn stations. It's an okay distance except when the weather is bad.

    The staff at reception was very friendly and ever ready to help. They always had big, welcoming smiles, too! The rooms were spacious and comfortable.

  • Reviewed: 20 January 2015

    • Business trip
    • Solo traveller

    However, when the central bank of Switzerland decided to pull an unexpected move - there was no talk of splitting the impacts between themselves and a longstanding customer who had booked well ahead of the Swiss franc madness. In my view, any manager has discretion and when it is clear that something has happened through no fault of either party - the impacts should be shared. We all have many choices for airport hotels - I would like to continue to give my business here after all these years but I need to see a more generous attitude that I am so accustomed to when dealing with Swiss business people.

    Front office are always friendly and welcoming and shuttle drivers are welcoming, too.

  • Reviewed: 7 January 2015

    • Business trip
    • Solo traveller

    no extra pillow (the one available is not so comfortable) and no extra bed cover; too small room

    the shuttle bus service, the staff - Lady Lucia welcoming you for the breakfast is an exceptional Sunny Person, the welcoming glass of wine

  • Reviewed: 28 May 2016

    • Business trip
    • Solo traveller

    Very friendly and good service. Rooms functional and clean. Excelent Japanese restaurant. Very practical to take an early flight. Would go back.

  • Reviewed: 19 May 2016

    • Leisure trip
    • Couple

    Friendly staff, close to airport, great restaurant on the premises, nice room.

  • Reviewed: 13 May 2016

    • Business trip
    • Solo traveller

    Front desk offered drinks during check-in process which was very quick

  • Reviewed: 10 May 2016

    • Business trip
    • Solo traveller

    No water bottle in room

    Free shuttle bus

  • Reviewed: 9 May 2016

    • Business trip
    • Solo traveller

    Location, cleanless, good restaurant at the hotel

  • Reviewed: 5 May 2016

    • Leisure trip
    • Solo traveller

    A lot cheaper than hotels in the city centre

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