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Reviews of Albergo Gardenia 4 stars

Via Valle 20, 6987 Caslano, Switzerland

Review score

Based on 227 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    8.8

  • Location

    9.1

  • Facilities

    8.6

  • Staff

    9.2

  • Value for money

    8.2

  • Free WiFi

    9.6

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Showing 1 - 20

  • Reviewed: 16 September 2017

    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    No good restaurant around there. It would be better to go to the Italy side by car.

    Room is a little old, but the bathroom seems to be new. It was really clean and the water pressure is excellent!

    Stayed in September 2017

  • Reviewed: 12 June 2017

    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was very average, my cappuccino was undrinkable, but the filter coffee was quite good.

    Lovely building & garden, large rooms, very comfy bed. 5 minutes walk from a nice quiet part of the lake.

    Stayed in June 2017

  • Reviewed: 21 August 2016

    • Leisure trip
    • Solo traveller
    • Rooftop Panorama Suite with Terrace
    • Stayed 1 night
    • Submitted via mobile

    Pool paving rough. Breakfast generous but eggs would be a nice addition.

    Peaceful location, near restaurants, breakfast outdoors in shade, good coffee, lovely sunbathing area by pool,clean pool, towels and robes for pool, offers of drinks by pool, friendly reception, air con in room.

    Stayed in August 2016

  • Reviewed: 22 April 2018

    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    A bit old and staff not great

    Location

    Stayed in April 2018

  • Reviewed: 19 September 2017

    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Overall a very nice visit for one night.

    Stayed in September 2017

  • Reviewed: 15 August 2017

    • Leisure trip
    • Couple
    • Rooftop Panorama Suite with Terrace
    • Stayed 4 nights
    • Submitted via mobile

    Only cute lady in front desk

    I don't know but I feel the atmosphere is not suitable for all religions especially muslims

    Stayed in August 2017

  • Reviewed: 2 August 2016

    • Leisure trip
    • Family with older children
    • Triple Room
    • Stayed 4 nights

    We had a very good time. The Staff was great! For sure we will come back.

    Stayed in August 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 7 September 2015

    • Leisure trip
    • Family with older children

    Lack of service: no restaurant (though there is a very nice vaulted room opening on the park), no possibility to even have a snack.There is a bar, but no specific staff attending to it, so you have to ask someone at the lobby or ring them if they are not there, to get something. It is not inviting at all and we did not use it. We stayed almost a week and i saw people having drinks at night there only once, even though the hotel was full. It was a bit surprising and giving the place a "too quiet" atmosphere. No air conditionning: it was a hot summer week (>35°C) and just a small fan in a triple room did not do the job to keep us cool at night. Breakfast was OK but not particularly fancy and exactly the same everyday. Fresh fruit salad would have been appreciated instead of canned fruits in the middle of summer. Overall a good place but way too pricey for what you get.

    The location, quiet (very much so-->if you like feeling a bit of animation vibe, this is not the right place for you) and 5 mns away from Lugano lake and restaurants on foot. It was very easy to drive to the Major lake and Como lake from Castlano (<1h). Lovely setting, classy in a relaxed way with attention to details, very nice pool and park, original artwork all over the place. You absolutely need a car to stay there though. A good place for people looking for a quiet getaway or families travelling with young children but i would not recommend it if you have teens who would certainly get bored very fast. Comfortable bed and perfect cleanliness. Excellent WIFI. Helpful staff.

  • Reviewed: 26 August 2015

    • Leisure trip
    • Couple

    Swimming pool has a rough tiles and is not deep enough: so be carefull.

    Excellent location close to the old village Caslano. Large room with nice furniture and paintings. Superb breakfast with lots of fresh fruit. Free parking facilities. Close to boat or train trips to Lugano.

  • Reviewed: 22 June 2015

    • Business trip
    • Solo traveller

    You have to be patient to get in there, the traffic is quite intensive in the mornings and evenings.

    The hotel is located in a very quiet place, I felt there very comfortable and special.

  • Reviewed: 26 May 2015

    • Leisure trip
    • Solo traveller

    Hotel is clean and beautiful. The whole place is peaceful with every house have it's own gardening beauty. Can walk around the lake in the morning towards the rising sun, take relaxing boat cruise around Lugano, have tasty food in local restaurants along the lake side.

  • Reviewed: 20 October 2015

    • Leisure trip
    • Solo traveller

    Simple but clean, tastefully decorated, and efficient.

  • Reviewed: 12 October 2015

    • Leisure trip
    • Couple

    everything. with fried eggs for breakfast it would have been heaven on earth

  • Reviewed: 1 September 2015

    • Leisure trip
    • Couple

    Ruhige Lage

  • Reviewed: 18 August 2015

    • Leisure trip
    • Couple

    Excellent Service, relaxed atmosphere

  • Reviewed: 16 July 2015

    • Leisure trip
    • Family with older children

    good location,nice breadfast, quiet,comfortable,plenty parking

  • Reviewed: 10 July 2015

    • Business trip
    • Group

    I requested a quite room, but I got a room on the 1st floor by the pool! Quest requests made during the booking should be taken into consideration.

  • Reviewed: 9 July 2015

    • Leisure trip
    • Couple

    Nothing

    Extremely nice location

  • Reviewed: 28 June 2015

    • Business trip
    • Solo traveller

    The breakfast was not good. No eggs or any other hot food.

    Nice and relaxed location.

  • Reviewed: 21 June 2015

    • Business trip
    • Couple

    Excellent location and facilities. A generous and varied breakfast spread. Helpful staff

There are also 11 reviews without text. These impact the overall review score.

Showing 1 - 20

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