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Reviews of Hotel Alex 3 stars

Goppenstrasse 27, 3954 Leukerbad, Switzerland

#15 of 56 hotels in Leukerbad

Guests' Choice

Review score

Based on 454 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    8.5

  • Location

    9

  • Facilities

    8.5

  • Staff

    9.4

  • Value for money

    8.7

  • Free WiFi

    9.3

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Showing 1 - 34

  • Reviewed: 16 February 2018

    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 3 nights
    • Submitted via mobile

    Parking place is located in a one level up so it is bit sleepy to drive up when there is quite a snow.

    Alex express to directly contact to Torrent Ski cable car and near center of city, and great breakfast.

    Stayed in February 2018

  • Reviewed: 22 January 2018

    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night

    We really enjoyed our stay. Rooms are maybe not very modern, but still very clean and very comfortable. There is sauna included which is definitely big advantage. There is parking available at the place. Personel is very friendly and very helpful. Hotel is just 5 minutes walking to the Therms and to the city center. Breakfast was also very good.

    Stayed in January 2018

  • Reviewed: 24 August 2017

    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted via mobile

    They always have a home made pie or cake at the breakfast buffet :) They have an excellent choice of cereals (like unsweetened fine oats). They offers family rooms.

    Stayed in August 2017

  • Reviewed: 30 May 2017

    • Leisure trip
    • Group
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted via mobile

    Nothing really to say.

    We loved it! The receptionist is just exceptional, warm and very professional. Breakfast is also a big plus. Just 5 minutes waking to the Leukerbad thermal baths!

    Stayed in May 2017

  • Reviewed: 26 February 2017

    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    The price for parking was extra and the tourist tax as well. I think at least the price for parking should be included in the price of the room

    Spa/sauna area

    Stayed in January 2017

  • Reviewed: 30 January 2017

    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 2 nights

    Nothing

    An excellent 3 star hotel in Leukerbad, well placed for the cablecar, the Torrentbahn, and 5 minutes to walk into town. The hotel has a private lift to take you from their garage to the ticket counter of the Torrent lift ! Wonderful to avoid the tramping up or down the paths in ski boots! Room was large with easy chairs and good size bathroom. Wifi worked so easily. Breakfast varied and good. Staff good.

    Stayed in January 2017

  • Reviewed: 2 August 2016

    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Can't think of anything.

    The owner was extremely friendly, helpful and cheerful. Just seeing her smile put a spring in your step! The wellness area with saunas, jacuzzi and ice bath was a pleasant surprise behind an "ordinary" wooden door. Included in the price. We liked it so much, we stayed an extra night! Also appreciated the balcony off the room, so we could enjoy drinks outside.

    Stayed in July 2016

  • Reviewed: 25 July 2016

    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night

    The mattress was too warm to lie on in summer.

    Clean hotel of vintage style. They built a cable car to access to the upper hill, which was impressive and fun!

    Stayed in July 2016

  • Reviewed: 9 April 2018

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Goed ontbijt en aangenaam hotel.

    Stayed in April 2018

  • Reviewed: 26 December 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Great location

    Stayed in December 2017

  • Reviewed: 12 December 2017

    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The owner is super nice! Love their breakfast and the Alex express.

    Stayed in December 2017

  • Reviewed: 11 December 2017

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    They closed next day and I did not knew. Long trip for a short stay

    Sehr gut

    Stayed in December 2017

  • Reviewed: 9 October 2017

    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    All good

    Clean and simple

    Stayed in October 2017

  • Reviewed: 22 September 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    The hotel has a shortcut to the town centre via "the Alex". Breakfast spread was generous and host was very friendly and helpful.

    Stayed in August 2017

  • Reviewed: 25 July 2017

    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night

    Their little private tram up to the promenade is fun. Hotel is just a short walk to the kid-friendly spa with water slides!

    Stayed in July 2017

  • Reviewed: 18 April 2017

    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Great breakfast warm welcome

    Stayed in April 2017

  • Reviewed: 21 February 2017

    • Leisure trip
    • Family with older children
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Well equipped wellness area just for guests Mini funicular from car park to cable car station

    Stayed in February 2017

  • Reviewed: 10 October 2016

    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night

    Very nice staff and well located. They are always available for good advice and the breakfast is very good. Splendid view from the terrace

    Stayed in October 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 3 April 2016

    • Leisure trip
    • Family with young children

    If you like your decor from 1979 then this is the place for you.

    'Functional' - but then that pretty much describes most Swiss hotels in this price bracket. The kids loved the playroom - air hockey, table tennis and much more. Also there is a little telecabine up to the main street which is a bit of fun.

  • Reviewed: 3 January 2016

    • Leisure trip
    • Couple

    Small hotel, small room, awkwardly soft and large pillows. Paid parking. Ok for one night.

    Breakfast was good for the small size of the hotel. Host was kind and welcoming.

  • Reviewed: 3 November 2015

    • Leisure trip
    • Couple

    Very friendly staff who were always happy to assist. Breakfast was very welcoming and was continually restocked. The location was excellent for starting / ending walks.

  • Reviewed: 1 August 2015

    • Leisure trip
    • Couple

    Nothing to mention!

    Very friendly staff, wonderful breakfast, great town to visit. This is the third time we have stayed in this hotel. We really have no complaints at all!

  • Reviewed: 24 July 2015

    • Leisure trip
    • Solo traveller

    Not easy to find the hotel and Alex Express. Better to extend the opening time of Spa.

    Staff were very nice and helpful and caring. Eager to introduce the surrounding. Room was nice with lots of hangers and storage area for my luggage. Breakfast was nice in terms of being a Continental Breakfast.

  • Reviewed: 24 February 2015

    • Leisure trip
    • Family with older children

    Alex Express is a great convenience when you are planning to ski everyday as it takes you up to the cable car entrance which is barely 10 meters away!

  • Reviewed: 17 May 2016

    • Leisure trip
    • Couple

    The sauna and spa facilities should be open for a longer period during the day, and not only during four hours in the evening.

    Everything else.

  • Reviewed: 12 April 2016

    • Leisure trip
    • Family with older children

    nothing

    Friendliness of the owner and staff, cleanliness, the rich breakfest buffet

  • Reviewed: 21 March 2016

    • Leisure trip
    • Couple

    Private lift to the cable car. Very friendly stuff.

  • Reviewed: 13 March 2016

    • Leisure trip
    • Couple

    The prise was a bit too high for just one night. The furniture was very old fashion

    The views from the room, the spa in the hotel.

  • Reviewed: 24 November 2015

    • Leisure trip
    • Family with older children

    Nette Receptionistin Lift Alex

  • Reviewed: 3 November 2015

    • Leisure trip
    • Couple

    The location was good and convenient and the people were friendly. we enjoyed our short stay there.

  • Reviewed: 3 October 2015

    • Leisure trip
    • Couple

    expensive for 3-star

    Clean hotel, excellent view, good breakfast

  • Reviewed: 23 June 2015

    • Leisure trip
    • Couple

    Friendly welcoming staff, went above and beyond to ensure our comfort.

  • Reviewed: 17 February 2015

    • Leisure trip
    • Family with young children

    Lack of Kettle in the room, they counted twice my parking place

    good breakfast, big and good equiped playground, good located

  • Reviewed: 10 February 2015

    • Leisure trip
    • Couple

    the beds were not perfectly cleaned

    location

There are also 17 reviews without text. These impact the overall review score.

Showing 1 - 34

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