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Reviews of Hotel Alexandra 3 stars

Via San Gottardo 43, Muralto, 6600 Locarno, Switzerland

#25 of 44 hotels in Locarno

Guests' Choice

Review score

Based on 123 hotel reviews

8.4

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.7

  • Location

    8.7

  • Facilities

    8.4

  • Staff

    9.5

  • Value for money

    8.5

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 10 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights

    Rooms could have more pillows available. There was a bit of a language problem.

    Overall, the stay was pleasant

    Stayed in March 2024

  • Reviewed: 10 February 2024

    8.0
    good
    • Leisure trip
    • Family with young children
    • Double Room with Shared Shower and Toilet
    • Stayed 1 night

    no lift

    average breakfast, could be better to add some Halal options!

    Stayed in February 2024

  • Reviewed: 15 January 2024

    9.0
    Great experience, we enjoyed this trip.
    • Leisure trip
    • Family with young children
    • Triple Room with Shared Shower and Toilet
    • Stayed 1 night
    • Submitted via mobile

    The only comment: I would like there to be slippers in the room. Since the room was not warm enough for the January weather and the floor was very cold.

    The hotel is in a great location and with wonderful views of the mountains. We really liked the atmosphere in the room and in the hotel. Good service and delicious breakfast.

    Stayed in January 2024

  • Reviewed: 17 December 2023

    8.0
    A great place to stay
    • Leisure trip
    • Family with young children
    • Double Room with Shared Shower and Toilet
    • Stayed 2 nights
    • Submitted via mobile

    A few minus: no elevator to our room on the 3rd floor & slanted ceilings were we bumped our heads a few times.

    The feel of the hotel, very nice & very looked after and clean. On both days the staff was really friendly and helpful. Breakfast was delicious with loads of different breads, brioche, tarts, eggs, cereals, meat, cheese etc. Coffee was delicious too.

    Stayed in December 2023

  • Reviewed: 4 November 2023

    8.0
    Very good
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Our room ist at the side of backyard, but i dont know on the front side of the street, if its loud or noisy?. But the facilities is good nothing to change, is good convenience and is good infrastructure thats nice👍

    Cant sleep because of the baby,s cry, but it is normal is not failure...that's life. Weve been also was baby...

    Stayed in October 2023

  • Reviewed: 23 September 2023

    9.0
    Clean, modern hotel
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Prices for coffee in room (4$ per nespresso) and paying fir parking when there are designated spots…just add to the price and include

    Clean and comfortable hotel, great staff and breakfast

    Stayed in September 2023

  • Reviewed: 17 September 2023

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Double Room with Shared Shower and Toilet
    • Stayed 1 night
    • Submitted via mobile

    We stayed in one of the rooms in the top floor where you had to share a bathroom and shower, which wasn’t ideal for us is two women travelling alone.

    Beautifully decorated hotel with attention to detail and great price! Breakfast was lovely and the staff was awesome and helpful!

    Stayed in September 2023

  • Reviewed: 28 August 2023

    9.0
    We enjoyed our stay, everything was great and
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The breakfast was delicious but it could be richer and filled more often.

    I liked the staff, they were very sympathetic and wanted to help you. The rooms and everything in them was great, beds were comfy and we had enough place for our luggage.

    Stayed in August 2023

  • Reviewed: 7 July 2023

    9.0
    A very good Locarno hotel
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night

    It was all fine

    A very good and comfortable hotel in Locarno with the added bonus of a convenient attached parking garage

    Stayed in June 2023

  • Reviewed: 18 June 2023

    8.0
    Pleasant stay in Locarno
    • Leisure trip
    • Solo traveller
    • Double Room with Shared Shower and Toilet
    • Stayed 3 nights
    • Submitted via mobile

    The room had sloping beams which limit the head space in the room. Window was small.

    The room had a fantastic view although the window was small and high up . The area was quiet and close to the lovely port area, shops and eating places . It was a ten minute walk to the bus/train station. The staff were attentive and helpful and breakfast was nice.

    Stayed in June 2023

  • Reviewed: 28 May 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Shared Shower and Toilet
    • Stayed 1 night
    • Submitted via mobile

    -

    Location, cleanness, very supportive staff, easy check-in, parking...everything was great.

    Stayed in May 2023

  • Reviewed: 23 May 2023

    9.0
    very nice
    • Leisure trip
    • Couple
    • Double Room with Shared Shower and Toilet
    • Stayed 1 night

    e-charger for the car

    Stayed in May 2023

  • Reviewed: 14 May 2023

    7.0
    Great value hotel and lovely staff.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was a little limited.

    We arrived in the rain and were greeted by a lovely man who told us about Locarno - where to eat and what to do. Parking very convenient as there wasn't much else around the hotel. Clean and comfortable room.

    Stayed in May 2023

  • Reviewed: 9 May 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Service is excellent and place is comfy

    Stayed in May 2023

  • Reviewed: 6 May 2023

    9.0
    the hotel manager was the friendliest man we’ve ever met, he made our stay worth every penny
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    the breakfast could use a bit more of a selection but we enjoyed the food that was so thoughtfully set out and prepared for us

    beautiful building and great location

    Stayed in May 2023

  • Reviewed: 4 May 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room with Shared Shower and Toilet
    • Stayed 1 night
    • Submitted via mobile

    Very warm welcome, high quality bed & bedding and a tasty breakfast, all I could have wished for during my one night stay-over!

    Stayed in April 2023

  • Reviewed: 2 May 2023

    7.0
    the stay was good and welcoming in spite of some lack of facilities :)
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night

    The unpleasant smell of old houses and the there is no electric kettle and Paper towels for in the room.

    the staff is very welcoming and affable, the location is good near to the sea, quiet and .clean room and breakfast lounge ..the breakfast is good. the parking lot is very useful.

    Stayed in April 2023

  • Reviewed: 27 April 2023

    7.0
    A pleasant experience for a night or two maximum.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The toilet was a little broken. the showerhead wasn’t working properly and the toilet seat was a little skew.

    Perfect location and friendly staff.

    Stayed in April 2023

  • Reviewed: 10 April 2023

    9.0
    Very nice looking renovated vintage hotel with super friendly and helpful staff.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights

    Very nice looking renovated hotel with super friendly and helpful staff. Every time we had a wish or a question, they helped us immediately. The pictures in the hall show the past of the building, which was quite a ruin before the renovation. Now it looks amazing. It breaths the spirit from the old times and yet offers modern and comfy rooms. Breakfast was great with served coffee or hot tea and a good choice of food. We loved the vintage balcony!

    Stayed in April 2023

  • Reviewed: 30 March 2023

    8.0
    Characterful and charming with friendly service.
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 2 nights

    -

    I have been coming back to this hotel regularly over many years so they must be doing something right! It's been fascinating to see how the place has evolved over time and the renovations since my last (pre-Covid) visit are welcome. The addition of an EV charger is a definite plus. The hotel overall is characterful, friendly and well situated. There may be more luxurious places to stay in Locarno but none with as much quirky charm.

    Stayed in March 2023

  • Reviewed: 19 February 2023

    9.0
    very friendly service, nice hotel, 7 minute walk to the lake
    • Leisure trip
    • Family with young children
    • Superior Triple Room
    • Stayed 1 night
    • Submitted via mobile

    cosy an clean hotel

    Stayed in February 2023

  • Reviewed: 28 November 2022

    9.0
    Great location
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was not brilliant, but good enough.

    The location was absolutely lovely. You can see the lake from the window, and it feels very Romantic. The breakfast was good enough, and the staff were extremely friendly.

    Stayed in November 2022

  • Reviewed: 21 November 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Shared Shower and Toilet
    • Stayed 2 nights
    • Submitted via mobile

    Attic rooms are not comfortable, we changed for another room, lucky it was available.

    Stayed in November 2022

  • Reviewed: 14 November 2022

    9.0
    Exceptionally clean refurbished, stylish hotel. Kind hosts. Free travel pass. Bus stop outside hotel
    • Leisure trip
    • Couple
    • Double Room with Shared Shower and Toilet
    • Stayed 2 nights
    • Submitted via mobile

    Slightly cold room. Luckily was warm outside for November so didn't spend so much time indoors..

    Very good breakfast, selection: cereal, toast, fruit, eggs, cheese, ham. Waiter took individual coffee orders.

    Stayed in November 2022

Showing 1 – 25

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