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Reviews of Swissôtel Kursaal Bern This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Kornhausstrasse 3, Breitenrain-Lorraine, 3000 Bern, Switzerland

#16 of 43 hotels in Bern

Guests' Choice

Review Score

Based on 650 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    9.3

  • Facilities

    8.9

  • Staff

    9.0

  • Value for money

    8.0

  • Free WiFi

    8.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 9, 2024

    8.0
    Perfect for one-two nights
    • Leisure trip
    • Couple
    • Premier Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Double bed was made from two mattresses which is not comfy for couple to sleep together.

    Friendly, clean, renovated, nicely designed building and rooms, mini-bar for free, access to Casino with complimentary drink, silent and comfortable to sleep. And yes I liked wooden door key)

    Stayed in March 2024

  • Reviewed: March 7, 2024

    10
    Best value for the money...and only a 7 minute tram ride from the central station.
    • Leisure trip
    • Solo traveler
    • Classic Queen Room
    • Stayed 1 night

    I only had time for one night at the hotel. I will definitely make it my go-to Hotel the next time I am in Bern.

    The Hotel, staff and facilities were amazing. It was the little details that made my stay so enjoyable. Amazingly soft towels, best hotel blow dryers, and great mattress. Make sure you opt for the breakfast! It was over the top. I decided to stay at the hotel for dinner and had the asian inspired buffet...Spectacular! The tram is literally right outside the door.

    Stayed in February 2024

  • Reviewed: March 7, 2024

    10
    Relaxing, silent and nice.
    • Leisure trip
    • Couple
    • Premier Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Our room was missing the single use slippers.

    Perfect location, super friendly and polite staff, amazing restaurant at the hotel, everything was perfect ❤️

    Stayed in March 2024

  • Reviewed: March 5, 2024

    10
    Great location and accommodations!
    • Business trip
    • Group
    • Premier Double Room with Balcony
    • Stayed 3 nights

    Nothing

    Rooms are spacious, breakfast is delicious, and staff is very friendly.

    Stayed in March 2024

  • Reviewed: March 2, 2024

    9.0
    Modern. Great location.
    • Business trip
    • Solo traveler
    • Classic Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms are small.

    Great location. Good gym! Modern.

    Stayed in March 2024

  • Reviewed: February 20, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Premier Double Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    I am totally satisfied just except when check out my credit card seems not successfully be transacted, this maybe makes the reception lady feel upset and impolite. personally I feel she should be more patient. and later another lady friendly resolved this small case. But still this is a nice hotel and recommended.

    very new hotel and quiet environment. near to city centre and nice view to the church.

    Stayed in February 2024

  • Reviewed: February 9, 2024

    10
    Amazing! Close to Old Town, delicious food, very helpful staff. I was even more happy that there were dog bowls in the r
    • Leisure trip
    • Solo traveler
    • Premier Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    The window screen kept opening when it wasn’t meant to.

    Very comfortable pillows and bed.

    Stayed in February 2024

  • Reviewed: February 7, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Classic Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Impressive

    Stayed in February 2024

  • Reviewed: February 6, 2024

    10
    Nice
    • Leisure trip
    • Couple
    • Classic Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    None

    The room is clean. The location is just 1-2 minute from old town (by bus)

    Stayed in January 2024

  • Reviewed: February 2, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Classic Queen Room
    • Stayed 4 nights

    The only downside was the bathroom having a glass window into the room, which was not ideal for sibling who were sharing.

    The room layout was great. The standard room was larger than expected and was well received. The free mini bar was a nice added benefit. whilst limited it was a bonus.

    Stayed in January 2024

  • Reviewed: February 1, 2024

    10
    All great
    • Leisure trip
    • Couple
    • Classic Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Location - safety

    Stayed in December 2023

  • Reviewed: January 26, 2024

    8.0
    Nice stay in great location
    • Business trip
    • Solo traveler
    • Classic Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Room with inner window (into hotel atrium) was a little strange. I would rather have an external window.

    Clean, comfortable and well located.

    Stayed in January 2024

  • Reviewed: January 19, 2024

    8.0
    Comfortable stay in central Berne.
    • Leisure trip
    • Couple
    • Premier Double Room with Balcony
    • Stayed 2 nights

    Pillows are very soft

    great view from balcony over Berne and also the mountains. Room is spacious with enough place to put your stuff. Carpark for extra cost available

    Stayed in December 2023

  • Reviewed: January 11, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Classic Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing, really

    I loved the facilities, there is a parking garage, two bars/restaurants, and even a casino in the complex. Btw both the restaurants serve top quality food. The location is also remarkable, just one tram stop (or 7 minutes walking) away from Bern's main street.

    Stayed in January 2024

  • Reviewed: January 10, 2024

    8.0
    Nice stay
    • Leisure trip
    • Couple
    • Classic Queen Room
    • Stayed 1 night

    The room air conditioning was not user friendly

    Excellent Hotel premises, bar/restaurant and location

    Stayed in January 2024

  • Reviewed: January 9, 2024

    9.0
    Lovely
    • Leisure trip
    • Couple
    • Classic Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Always nice to have a bath option….

    Big room, excellent bed! Shower/bathroom spacious

    Stayed in January 2024

  • Reviewed: January 3, 2024

    10
    Worth staying!
    • Leisure trip
    • Family with young children
    • Swiss Advantage Kind bed Room and Sofa Bed
    • Stayed 4 nights

    NA - it was absolutely perfect!

    Everything was perfect! Well proportioned room size, view of the alps from the window, cleanliness and convenience of location and an excellent breakfast served cheerfully each morning. Front office staff was also very friendly.

    Stayed in December 2023

  • Reviewed: January 2, 2024

    9.0
    Incredible value for money. Great facilities, helpful staff.
    • Leisure trip
    • Travelers with friends
    • Classic Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Slightly smaller room, but well furnished

    Facilities, location, excellent fitness facilities

    Stayed in January 2024

  • Reviewed: January 2, 2024

    10
    It was a comfy and amazing Hotel.
    • Leisure trip
    • Family with young children
    • Premier Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Everything

    Stayed in December 2023

  • Reviewed: December 31, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Premier Double Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    Had been told there was a roof top bar but it was only a restaurant not really set up for drinks with a view

    Great rooms with balcony - brilliant location. Good variety at breakfast. Staff always attentive

    Stayed in December 2023

  • Reviewed: December 18, 2023

    10
    Excellent Swiss quality
    • Leisure trip
    • Couple
    • Classic Queen Room
    • Stayed 2 nights

    Nothing

    Everything!!

    Stayed in December 2023

  • Reviewed: December 17, 2023

    10
    Excellent property perfect location and amazing welcome from anis
    • Leisure trip
    • Couple
    • Premier Twin Bed Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    The location and the wonderful staff

    Stayed in December 2023

  • Reviewed: December 11, 2023

    8.0
    Definitely worth the price. I would choose the same hotel for my next trip to Bern
    • Leisure trip
    • Travelers with friends
    • Classic Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The bathroom and the room is separated with glass and totally see through. We would prefer an option to disable the see through on the bathroom glass. Shower floor is really slippery, the material used is not safe.

    The location is really good. Stuff is friendly and really helpful. We loved the fact that we were given a code to use the Bern public transport and travel in Bern free of charge. They also offered free mini bar.

    Stayed in December 2023

  • Reviewed: December 9, 2023

    10
    can‘t wait to go back!
    • Leisure trip
    • Couple
    • Swiss Advantage King bed Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    nothing

    absolutely everything

    Stayed in November 2023

Showing 1 - 25

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