Our queen-sized bed was two twin beds pushed together so there was a gap in between which wasn’t very comfortable.

This was my second time staying here and I chose it again on purpose. It is in an excellent location for skiing at Saas-Fee or Saas-Almagell. Everything is close by - we never needed to use the car the entire time. The temperature inside was always perfect. Breakfast was included and so was a pass for the bus.

Stayed in February 2024

The rooms could be more soundproofed; at times, noises or pipes could be heard

The hotel is in a great location, close to the lifts and downtown with restaurants. The rooms are spotlessly clean. The breakfasts were good, although somewhat repetitive. The sauna area is sufficient and in very good condition. The staff is polite and helpful

Stayed in February 2024

Lovely view and delicious breakfast with soft boiled egg.

Stayed in February 2024

Nothing

Due to some works in the hotel I was rebooked to another hotel close by (Monte Moro) with the same conditions. I was timely informed and the stay at Monte Moro was great. I highly appreciated the proactive communication and friendly service.

Stayed in January 2024

No restaurant at the hotel (only for breakfast). This was not clear from the webpage of the hotel! No common area at the hotel available after 17:45! (we travelled as a family of four - i.e. no where for us to sit to have a card/board game in the evening). The hotel should at least keep the breakfast (bar) room open for guests (no need for any service)! No soap dispenser in bathroom

Breakfast ok and breakfast staff friendly Hotel and the rooms were clean

Stayed in January 2024

Bath/shower had a window with only a net curtain, other properties were fairly close so neighbours probably could see silhouette of guests showering at night.

Stayed in September 2023

A bit dark in the bathroom. Lack of warm food for the breakfast (aka fried eggs...).

Hospitable staff. Clean. Basic breakfast. Got free pass for elevators/gondolas in the valley which was a pleasant surprise. Parking right in front. Decent room size. Huge balcony with the view into the valley and mountains.

Stayed in September 2023

No restaurant for dinner in the summer although lots of choice in the village within a few minutes walk. No bar.

Great location, free parking. Very friendly and helpful staff. Very good breakfast. Offered to put the sauna on for us but as we had just escaped 37 degrees in the Rhone valley we passed! Comfortable room with balcony overlooking the mountains.

Stayed in August 2023

The hotel is fully equiped with cosy chairs and corners. Looks as a fully functioning hotel. But at this moment it is more of a pension or B&B. I think they will have to make a choice what clients they want to serve in the future. They have a regular group of workers (long staying guests) now, occupying many rooms and dining there. Using diner at the hotel was no longer an option. For the ‘tourist client’ a table was reserved at the Mattmarkblick (250 m), which proved to be a fine alternative. Due to the absence of personell in the afternoon the drinking of wine and beer on the terrace after the long walks was no longer an habit.

We loved hotel Alpenhof the first time, so there was no doubt coming back here. We occupied room 304 this time. It’s a nice spatious room with big windows and a wonderful view, newly installed bathroom and a big balcony. The personell is still the same: friendly and capable. Breakfast choice was complete and great. There was a little doubt whether I should give this place a 10, because not often a hotel gets to feel so familiar.

Stayed in August 2023

Everything was good except that the TV didn't work and there was a lack of warm items at the breakfast such as fried eggs

Staff was great

Stayed in August 2023

Maybe a bit pricey but Overall all places are expensive in the area so not really a bad point

Amazing experience in this beautiful place. The hotel is nice, clean and with kind staff. The breakfast was great!

Stayed in July 2023

The room & bathroom were small and with just very basic amenities. It would be great to have a couple of hooks to hang the jackets; a water cooker, a couple of plug sockets at the table, a drying stand in the balcony for clothes, to name a few.

1. Fantastic location surrounded by huge mountains, wandering trails, cable cars/ skiing lifts. 2. Very friendly and prompt staff offering excellent service and support. 3. Clean and tidy rooms, sauna facility in the basement.

Stayed in June 2023

We stayed in junior suite which was really roomy and comfortable. had the snow been better, we could have skiied to the lift and back to the hotel.

Stayed in April 2023

Well maintained and super clean hotel. Breakfast was awesome, and so was the hotel staff. We would be happy to come again.

Stayed in March 2023

Very friendly and helpful staff, nice facilities incl the sauna area, wonderful superb breakfast

Stayed in March 2023

Only complaint was the pillows... soso soft and if you didn't have neck pain you surely would!. The Polish member of staff did a great job of improvising with a dining room cushion and a pillow case! Bless him he was 👍 . Would be great if owners could have a few firmer pillows if required. But overall the bed was comfortable.

Friendly staff n great breakfast

Stayed in March 2023

There wasn’t anything I didn’t like.

Excellent location to catch the bus to go to Saas-Fee, and within walking distance to the lift at Saas-Almagell. There was parking right in front of the hotel. The staff was friendly and helpful. The views were amazing. Breakfast was good.

Stayed in March 2023

clean comfortable price

very clean and super friendly staff

Stayed in February 2023

everything is very clean. The staffs are very attentive, offering us coffee, tea and chocolate after a full day out. Breakfast is very nice, with a good variety. our room had an great view to the mountain!!

Stayed in February 2023

No toiletries in the room.

Good location, parking near the building and friendly staff.

Stayed in July 2022

clean, very hospital, great breakfast, view from window

wonderful place, people. very good breakfast

Stayed in August 2022

Very nice hotel, clean rooms and comfy beds. Excellent and varied breakfast. Overall very good value for money, especially that in summer you get a free pass for 2 days to the télécabines/elevators in the valley. Parking available right in front.

Stayed in August 2022

Very rich breakfast

Stayed in August 2022

Nothing.

Very courteous staff at the hotel. Helpful with directions and sightseeing tips. I asked for gluten free bread at breakfast. They promptly got it for me, 10 minutes later. The next morning, I was so surprised to see that the staff had already prepared our breakfast table with a basket of assorted gluten free breads and crackers! So thoughtful and kind, much appreciated!

Stayed in August 2022