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Reviews of Hotel Alphorn 3 stars

Gsteigstrasse, 3780 Gstaad, Switzerland

#28 of 29 hotels in Gstaad

Guests' Choice

Review score

Based on 226 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.1

  • Location

    8.3

  • Facilities

    8

  • Staff

    8.6

  • Value for money

    7.9

  • Free WiFi

    7.1

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Showing 1 - 47

  • Reviewed: 12 February 2018

    9.6
    Well centered warm hotel
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night

    it would be good if there is coffee machine in the room

    location is perfect. breakfast is good enough. room is spacious (no27) wifi is working well hotel has parking area

    Stayed in February 2018

  • Reviewed: 22 January 2018

    8.8
    Off centre comfort in Gstaad!
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    My room had a balcony, which was great - but it overlooked a parking lot, which was a little noisy. However, the view beyond that was pretty. Shutting the windows solved the noise issue easily. The breakfast was rather basic, not quite the “rich breakfast” described - but the coffee was great!

    Excellent value for money. Price very reasonable in a very expensive village and while not ultra luxurious, the room was welcoming and cosy with everything you would expect. Friendly and helpful staff. The bed was very firm, which was perfect for me. There is no kettle in the room, but available on request. There was also a well stocked mini bar, which was replenished every day. The hotel has a great restaurant and very nice bar, all of which is also very reasonably priced.

    Stayed in January 2018

  • Reviewed: 29 December 2017

    6.7
    Loved the location plus the ski learning for kids and...
    • Leisure trip
    • Family with young children
    • Duplex Room
    • Stayed 4 nights
    • Submitted via mobile

    The bathrooms/toilets seriously needs to be refurbished and more comfy bed mattresses are needed too.

    Loved the location plus the ski learning for kids and biggeners was right behind it.

    Stayed in December 2017

  • Reviewed: 12 January 2017

    10
    Lovely room and really comfortable bed.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    There was a slight smell of cigarette smoke throughout the hotel, despite their being a dedicated 'fumoir' on the ground floor.

    Lovely room and really comfortable bed. Great location for walking into town.

    Stayed in January 2017

  • Reviewed: 13 August 2016

    10
    Hotel shines with cleanliness
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    This hotel shines with cleanliness, it is a real pleasure to stay in it! I usually come to spend a week-end during the Menuhin festival in Gstaad, the classical concerts are organized not far away from the hotel. The owner and staff are very helpful, you feel like family!

    Stayed in August 2016

  • Reviewed: 18 June 2018

    9.6
    Everything.
    • Leisure trip
    • Family with young children
    • Duplex Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Everything.

    Stayed in June 2018

  • Reviewed: 16 May 2018

    7.9
    Excellent.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Front desk staff Ms.Lehmauh Anja was too cordial n very happy with her hospitality.

    Stayed in May 2018

  • Reviewed: 25 February 2018

    4.6
    Ok
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room over the kitchen smelled like bad fries !

    On the slopes !

    Stayed in February 2018

  • Reviewed: 20 February 2018

    8.8
    Great stay, good 3 stars accommodation
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The furniture is very basic and little tired

    Large room, very clean , lovely linen, good breakfast, located next to the ski slope

    Stayed in February 2018

  • Reviewed: 4 January 2018

    7.1
    Location
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Location

    Stayed in January 2018

  • Reviewed: 3 January 2018

    8.8
    Wasn’t expecting the room to be so spacious
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Needs to be more upgraded. Specially the Resturant

    Value for money and ideal location to downtown

    Stayed in January 2018

  • Reviewed: 19 December 2017

    10
    Geneva
    • With a pet
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    All

    Stayed in December 2017

  • Reviewed: 23 August 2017

    10
    It is always a great pleasure to stay at this hotel, the...
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    It is always a great pleasure to stay at this hotel, the service is heartwarming, excellent!

    Stayed in August 2017

  • Reviewed: 6 August 2017

    9.2
    memorable Alps trip
    • Leisure trip
    • Family with young children
    • Duplex Room
    • Stayed 3 nights

    all was very good

    staff were very kind and helpful and the restaurant provided excellent home made food and fantastic service, amazing location

    Stayed in July 2017

  • Reviewed: 30 May 2017

    9.6
    the views from my room
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights

    the views from my room

    Stayed in May 2017

  • Reviewed: 27 February 2017

    9.6
    Great location
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Service and location

    Stayed in February 2017

  • Reviewed: 24 February 2017

    5.8
    Good location
    • Group
    • Duplex Room
    • Stayed 2 nights
    • Submitted via mobile

    They are emailing me, sayin that the paymebt could not be done vis booking

    Good location

    Stayed in January 2017

  • Reviewed: 18 February 2017

    7.5
    staff is very helpful
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    room needs to be renovated

    staff is very helpful breakfast is enough very close to ski slope price is reasonable

    Stayed in January 2017

  • Reviewed: 16 February 2017

    8.8
    Beautiful hotel fabulous breakfast great coffee shame about the cigarette smoke
    • Business trip
    • Couple
    • Duplex Room
    • Stayed 4 nights
    • Submitted via mobile

    The hotel smelt of cigarettes as a none smoker it was quite off putting

    Loved the location and the authentic room.

    Stayed in February 2017

  • Reviewed: 7 February 2017

    10
    Perfect weekend
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Didn't like to leave so soon from such a magnificent place as Gstaad

    Everything

    Stayed in February 2017

  • Reviewed: 13 November 2016

    10
    Superb hotel. Lovely staff. Recommended
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Room was lovely .staff were very friendly .food was excellent.

    Stayed in November 2016

  • Reviewed: 13 October 2016

    7.5
    For those short stay 1-2 knights I believe hotel might work .
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Not that much.

    Stayed in October 2016

  • Reviewed: 23 August 2016

    4.6
    staff was unhelpful we waited 25min in reception to be...
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    staff was unhelpful we waited 25min in reception to be served.

    Stayed in August 2016

  • Reviewed: 22 August 2016

    6.7
    No wifi !
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    No wifi !

    Stayed in August 2016

  • Reviewed: 31 July 2016

    8.8
    Very good hotel, but we had zero internet connectivity in our room
    • Leisure trip
    • Family with older children
    • Duplex Room
    • Stayed 1 night
    • Submitted via mobile

    There was no wifi signal in the room and the reason that they gave was that the room was a corner room. We had a 4 person duplex room.

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 8 March 2016

    8.8
    Location for skiing is excellent.
    • Leisure trip
    • Family with young children

    Location for skiing is excellent. It is not in the centre of Gstaad village (5 - 10 min walk) but if you just want to walk outside and hit the slopes it is perfect. Facilities are good and rooms are comfortable.

  • Reviewed: 16 February 2016

    6.3
    The room was very spacious with nice view on the mountain!
    • Leisure trip
    • Couple

    The mattress and the pillows were too soft. Noise and loud music on Saturday night very close to the hotel, noise in the very early morning from the machines that were preparing the snow for for skiing just outside the room.

    The room was very spacious with nice view on the mountain! Cosy atmosphere and adequate breakfast.

  • Reviewed: 19 January 2016

    10
    Location.
    • Leisure trip
    • Solo traveller

    Being a single traveler I found this place catered more to families and older people. This is not negative by any means. I was just hoping for more new people to meet.

    Location. It was great being right next to some of the lifts.

  • Reviewed: 16 January 2016

    8.8
    --Very helpful and friendly staff from the reception to the...
    • Leisure trip
    • Solo traveller

    None.

    --Very helpful and friendly staff from the reception to the restaurant. --Hotel is conveniently located for ski and the restaurant seems the rare one in the nearby area. --The room is very clean.

  • Reviewed: 1 October 2015

    9.6
    A family style small hotel , very nice !
    • Business trip
    • Solo traveller

    Getting a car park space was tricky as hotel was so busy !

    A family style small hotel , very nice ! All staff including the lady general manager very helpful , polite and professional !! The room very spacious , bed was great !! Breakfast buffet so much too chose from ! Overall excellent ! Just sad I did not get to use the small spa area sauna etc !

  • Reviewed: 30 June 2015

    10
    The price, for Gstaad is pretty amazing.
    • Leisure trip
    • Couple

    The price, for Gstaad is pretty amazing. They serve possibly the best steak I/we've eaten in the 10 years we've lived in Europe. Breakfast was fantastic and it comes with free wifi as a guess.

  • Reviewed: 8 May 2015

    9.2
    Hotel bom , wifi excelente, elevador , estacionamento...
    • Leisure trip
    • Couple

    Maio é baixa temporada...quase todas as lojas estao fechadas, hoteis vazios, montanhas com neve e flores no auge.

    Hotel bom , wifi excelente, elevador , estacionamento gratuito, quartos grandes, vista com sacada.

  • Reviewed: 5 May 2015

    9.6
    Gstaad in off season has few places to eat and drink;
    • Business trip
    • Solo traveller

    Gstaad in off season has few places to eat and drink; this is a good one. Staff are great. The rooms are good for the price, clean and comfy. Food is simple and decent.

  • Reviewed: 10 February 2015

    10
    Staff were very helpful and friendly.
    • Leisure trip
    • Couple

    Staff were very helpful and friendly. Located just next to the ski lifts of Eggli and Wispile. Sannenmoser can be accessed by free bus and train or a short drive. The hotel restaurant is very good and great value. Room was very comfortable.

  • Reviewed: 20 January 2015

    8.8
    Loved being so close to the skifield
    • Leisure trip
    • Couple

    Wifi didn't work in our room or in the breakfast room. This was disappointing. Had to clear work emails standing in the corridor near my room and had to delay departure in morning until work completed from reception. I was hoping to do this work over breakfast.

    Loved being so close to the skifield

  • Reviewed: 4 January 2015

    9.2
    Charming Swiss rooms and chalet feeling vs bland Gstaad...
    • Leisure trip
    • Family with young children

    Not much. Really quite happy, very good price to quality.

    Charming Swiss rooms and chalet feeling vs bland Gstaad hotels. Food price / quality excellent.

  • Reviewed: 9 March 2016

    7.5
    The location is great for skiing, especially if you new to...
    • Leisure trip
    • Solo traveller

    The location is great for skiing, especially if you new to skiing everything is in close proximity with a slope right there for learning.

  • Reviewed: 14 February 2016

    6.7
    Location, friendly staff
    • Leisure trip
    • Family with young children

    Common places not suitable for kids and family: lounge, kids room, reading room. Internet connection not stable

    Location, friendly staff

  • Reviewed: 9 February 2016

    10
    Excellent location just on the mountain with a nice balcony...
    • Leisure trip
    • Solo traveller

    Excellent location just on the mountain with a nice balcony view. Good restaurant.

  • Reviewed: 20 January 2016

    8.3
    Very nice hotel in the center of Gstaad, nice and clean...
    • Leisure trip
    • Group

    Very nice hotel in the center of Gstaad, nice and clean rooms.

  • Reviewed: 19 January 2016

    9.2
    Very nice people, well located hotel by the slopes and 5...
    • Leisure trip
    • Couple

    Very nice people, well located hotel by the slopes and 5 minutes walk from center Gstaad.

  • Reviewed: 14 January 2016

    8.8
    The hotel is in a great location.
    • Leisure trip
    • Couple

    The hotel is in a great location.

  • Reviewed: 4 January 2016

    7.5
    Good location , great staff
    • Leisure trip
    • Solo traveller

    Nothing to fault - perfectly good value for money

    Good location , great staff

  • Reviewed: 1 September 2015

    8.3
    We were allocated a lovely room.
    • Leisure trip
    • Couple

    We were allocated a lovely room. The hotel is near enough to the concert hall to walk there and back.

  • Reviewed: 7 April 2015

    7.5
    Location and room were perfect for family with children (12...
    • Leisure trip
    • Family with older children

    Location and room were perfect for family with children (12 and 10)

  • Reviewed: 22 February 2015

    7.1
    The pillows!
    • Leisure trip
    • Couple

    Relatively long walk to Gataad center.

    The pillows!!

  • Reviewed: 1 February 2015

    10
    Everything.
    • Solo traveller

    Everything. Hotel was excellent

There are also 27 reviews without text. These impact the overall review score.

Showing 1 - 47

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