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Reviews of Hotel Altstadt 3 stars

Kirchgasse 4, City Centre, 8001 Zürich, Switzerland

#79 of 121 hotels in Zürich

Guests' Choice

Review score

Based on 181 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.1

  • Location

    9.4

  • Facilities

    8

  • Staff

    9.1

  • Value for money

    7.2

  • Free WiFi

    8.7

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Showing 1 - 56

  • Reviewed: 21 June 2018

    10
    A perfect place to live in peace...
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights

    ----

    Hotel is in the center of the city where the limnet river ends and the lake starts Everywhere you walk (including the train station) lots of restaurants, shops around the hotel Very close to the Opera square and to the shows The inside of the hotel and the rooms are very clean and adequate Staff are very helpful and smiling people They're helping you like a guide The breakfast was nice, adequate and pleasant Swiss cheese with walnut fresh bread is superb with one word There is a quiet zone around, no noise, no tramp Ideal for sitting down on the café on the ground floor overlooking the river Take a piece of bread to your hand and walk out a hundred meters to the lake and feed the floating swans and the geese with your hands Feel the fresh air and feel the peace We have done this with my doughter in everday when we stay in this hotel and we were very happy

    Stayed in June 2018

  • Reviewed: 29 May 2018

    7.9
    A very good boutique hotel without restaurant .
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    Not much - breakfast is a bit gloomy and the choice could be better.

    A very good boutique hotel without restaurant . The bar on the ground floor is really cool.

    Stayed in May 2018

  • Reviewed: 26 May 2018

    9.6
    Perfect location with lovely staff making a wonderful stay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The only drawback of the property is the cost which means it will never be ‘value for money’ but it is Zürich so for Zürich, it is very reasonable.

    The location is absolutely perfect with everything you may want from Bahnhofstrasse Strasse to The old town in easy walking distance. The river is directly across the road. The room and bathroom size are both a bit small. But wonderfully functional and extremely comfortable. Probably the most outstanding part of this hotel though are the people. Absolutely lovely. Nothing is too hard from in-depth directions to a restaurant I needed, to a friendly chat when having a wine in tha bar. Even my partner who is Swiss was blown away by how genuinely nice and friendly they all were. Would definitely return

    Stayed in May 2018

  • Reviewed: 11 September 2017

    8.8
    Great hotel in Old town
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 4 nights

    No A/C, bit noisy from streets if we keep windows open for ventilation.

    Great location in old town, we can access to hotel by tram#4 helmhaus zürich stop or its just 10 mins walking distance to/fro Zurich HB station. Good WiFi connect, Friendly and helpful Staff. Good breakfast & Value for money

    Stayed in September 2017

  • Reviewed: 15 July 2017

    9.2
    Great central place in Zurich downtown
    • Leisure trip
    • Couple
    • Double Room - Attic
    • Stayed 2 nights

    The room are smalls Due to the central location, it can be a little bit noisy

    Small hotel located downtown Zurich, near the Grossmunster. The room with terrace on the roof is lovely The staff is very friendly and helpful

    Stayed in July 2017

  • Reviewed: 23 January 2017

    8.8
    Charming Hotel in the very center of Zurich
    • Leisure trip
    • Couple
    • Superior Double Room Queen
    • Stayed 2 nights

    Drawback to be in the center, it's a little bit nosy

    - The location of the hotel in the heart of Zurich is great - The staff is very friendly and very helpful - The concept of dedicating each room to a writer

    Stayed in January 2017

  • Reviewed: 30 October 2016

    6.3
    Moderate hotel but with great location
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was really not good. Should have taken the room without breakfast and breakfast outside would have been nicer with same amount of money.

    The location was really good and the staff were quite friendly! There is right next to it couple of good restaurants where you can eat

    Stayed in October 2016

  • Reviewed: 3 October 2016

    6.7
    great location, lousy room
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights

    room 15 totally sucked - on the street so given stuffiness of room, leaving windows open not an option due to noise and cigarette smoke coming in - gross. Also the wifi really doesnt work in this particular room so you have to go to the bar which totally sucks.

    location, location location, and the staff are great

    Stayed in September 2016

  • Reviewed: 8 September 2016

    8.3
    Great Location with a superior breakfast
    • Leisure trip
    • Family with young children
    • Superior Single Room
    • Stayed 7 nights
    • Submitted via mobile

    The location of the bathroom light switch: black on a dark inside wall to be located by exploring with your hand. The small open shower resulting automatically with water outside on the floor resulting in wet bath mat!

    The breakfast was excellent with a lot of choices in breads, croissants, meats, cheeses, fresh fruits,coffees,cereals,etc. The rooms were always nicely made up; fresh towels every day.

    Stayed in September 2016

  • Reviewed: 23 July 2016

    9.2
    Beautiful, expensive, and no AC.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Switzerland is extremely expensive compared to Germany and other nearby countries. The price was comparatively fair but over $300 a night is a lot when there is no air conditioning.

    The staff was helpful and friendly.

    Stayed in July 2016

  • Reviewed: 8 July 2018

    9.2
    Nice staff
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 5 nights
    • Submitted via mobile

    The internet connection was very weak

    Nice staff

    Stayed in July 2018

  • Reviewed: 29 June 2018

    9.2
    Perfect accommodation!
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 2 nights

    -

    Perfect accommodation! I recommend for everyone.

    Stayed in June 2018

  • Reviewed: 23 June 2018

    7.5
    I hope more amenities in the bathroom
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Room is small for family

    Staff is very friendly and helpfull.

    Stayed in June 2018

  • Reviewed: 5 June 2018

    6.3
    Small expensive hotel in a good location
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Very low bed ...almost like tatami😥

    Good location

    Stayed in June 2018

  • Reviewed: 14 May 2018

    9.2
    Friendly & helpful staff, clean, walking distance to the major sites & restaurants
    • Leisure trip
    • Group
    • Superior Single Room
    • Stayed 6 nights

    Fresh bread, excellent coffee. Enough for a satisfying morning meal.

    Stayed in April 2018

  • Reviewed: 3 May 2018

    8.8
    verry good all could stay there again.
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 3 nights
    • Submitted via mobile

    No faults

    AlI Ok friendly and polite staff, good location very tidy and clean.

    Stayed in April 2018

  • Reviewed: 10 April 2018

    9.6
    If you want a friendly place to stay in Zurich, this is a great location. Highly recommended!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    Excellent location in the old town. Close to all the major tourist attractions and with super staff who are friendly and helpful.

    Stayed in April 2018

  • Reviewed: 29 March 2018

    10
    excellent hotel
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    excellent hotel

    Stayed in March 2018

  • Reviewed: 7 January 2018

    9.2
    Its location is perfect, just close to everything we need.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights

    Its location is perfect, just close to everything we need. Very friendly and helpful staff. Room design was very nice and effective

    Stayed in January 2018

  • Reviewed: 22 December 2017

    7.9
    Location
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    3rd adult bed was uncomfortable and not a proper bed No sofa in the room to seat to relax

    Location

    Stayed in December 2017

  • Reviewed: 4 October 2017

    7.1
    Good location but lacking in facilities
    • Leisure trip
    • Couple
    • Superior Single Room
    • Stayed 2 nights

    Bed and pillows were very average, no airconditioning, no in room coffee facilities, no in room fridge.

    Stayed in September 2017

  • Reviewed: 23 September 2017

    9.2
    Location
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Location

    Stayed in September 2017

  • Reviewed: 10 September 2017

    8.8
    Zurich city trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights

    Well organized hotel. Very calm in the historical center of Zurich.

    Stayed in September 2017

  • Reviewed: 30 August 2017

    9.6
    Open Buffet Breakfast, Centrally located, very friendly...
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    Open Buffet Breakfast, Centrally located, very friendly personnel

    Stayed in August 2017

  • Reviewed: 29 August 2017

    8.3
    Nice, clean hotel, friendly staff
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    The room was very hot because of a heatwave in the city.

    Really friendly staff which made us feel looked after.

    Stayed in August 2017

  • Reviewed: 10 July 2017

    10
    wifi
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights

    wifi

    Stayed in June 2017

  • Reviewed: 1 July 2017

    6.3
    Great location Poor size
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Size of room No extra mattress for child pillows were flat No Air Con

    Location Staff

    Stayed in June 2017

  • Reviewed: 21 June 2017

    7.1
    Room size too small and breakfast option could have been...
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Room size too small and breakfast option could have been better And wifi was weak

    Stayed in June 2017

  • Reviewed: 22 May 2017

    7.5
    Room and bathroom were small
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Room and bathroom were small

    Stayed in May 2017

  • Reviewed: 18 May 2017

    9.6
    Private roof terrace was great.
    • Business trip
    • Solo traveller
    • Double Room - Attic
    • Stayed 1 night
    • Submitted via mobile

    Private roof terrace was great.

    Stayed in May 2017

  • Reviewed: 17 November 2016

    9.2
    Location is excellent.
    • Family with young children
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Coffee is weaker than it used to be. More electrical sockets needed.

    Location is excellent. Staff helpful. Cleanliness

    Stayed in November 2016

  • Reviewed: 20 October 2016

    9.6
    Alstadt , great Swiss hospitality
    • Business trip
    • Solo traveller
    • Double Room - Attic
    • Stayed 1 night
    • Submitted via mobile

    Slow wifi , thin pillows .... Small and thin towels

    Great position , friendly helpful staff , comfy bed

    Stayed in October 2016

  • Reviewed: 13 October 2016

    8.3
    Excellent stay, good value for money
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights

    nothing, really

    comfortable room, excellent wifi & facilities great location.

    Stayed in October 2016

  • Reviewed: 16 September 2016

    8.3
    Nice Hotel
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night

    Beds and pillows.

    Hotel is ok, Staff was very good and location is great.

    Stayed in September 2016

  • Reviewed: 19 August 2016

    7.1
    breakfast was quite good.
    • Leisure trip
    • Family with older children
    • Deluxe Double Room
    • Stayed 2 nights

    breakfast was quite good. happy,

    Stayed in July 2016

  • Reviewed: 3 August 2016

    7.5
    Great location but too noisy during nights.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The room was too noisy as we were in second floor.

    Location

    Stayed in August 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 4 April 2016

    8.3
    The rooms were very small but had everything needed.
    • Leisure trip
    • Family with older children

    The room was very small. Only 1/2 door on shower.

    The rooms were very small but had everything needed. We liked our rooftop view from our attic room. The breakfast was delicious. The location was very convenient.

  • Reviewed: 8 March 2016

    7.9
    The breakfast was nice, the room was clean and spacious and...
    • Leisure trip
    • Family with young children

    Pillows were too soft, room was a bit too hot and with windows open, a little loud. Closet and drawer space very minimal. No coffee machine in room, but there was a tea kettle

    The breakfast was nice, the room was clean and spacious and the staff was friendly. We love the location as it is in the old town and easy to walk anywhere from there.

  • Reviewed: 4 March 2016

    9.2
    Second stay in Altstadt, this time for a late night layover,...
    • Leisure trip
    • Solo traveller

    Price. But hey, that's Switzerland.

    Second stay in Altstadt, this time for a late night layover, and what can I say - this place does not disappoint. Cosy room (got Nº22 Ilma Rakusa), clean everything, and i LOVE the style and the concept of this place. A bit noisy at night though - the window was enormous, and overlooked a popular street in the old town, but you sorta expect that if you check in on a Friday night into a hotel located in the very heart of Zurich. Breakfast was very decent. On the previous stay my partner and I got lucky to be upgraded to a gorgeous room with the rooftop exit - spectacular view and feel! Having my morning coffee on that terrace over the roofs of the old town is still one of my most cherished Zurich experiences.

  • Reviewed: 12 February 2016

    8.8
    Right in the middle of old town, was within walking distance...
    • Business trip
    • Group

    Right in the middle of old town, was within walking distance to my meeting venue which was just right across the river. Staff was very friendly and helpful. Zurich is an expensive city so I guess the price of the place is regarded as good value for money-swiss-standard.

  • Reviewed: 26 May 2015

    7.1
    The location of the hotel.
    • Leisure trip
    • Family with older children

    We stayed at the Hotel Altstadt for 3 nights. We would be awaken at around 3am to so much noise created by some drunks on the street. On our last night, a guy was banging the garbage bin's lid in a street corner.

    The location of the hotel.

  • Reviewed: 20 March 2016

    8.3
    The location was great as well as the staff.
    • Leisure trip
    • Group

    The pillows were thin. The room was small.

    The location was great as well as the staff.

  • Reviewed: 31 January 2016

    9.6
    It was simple, clean, comfortable and central.
    • Leisure trip
    • Family with young children

    It was simple, clean, comfortable and central. Everything we needed.

  • Reviewed: 3 January 2016

    7.5
    Location
    • Leisure trip
    • Couple

    Location

  • Reviewed: 29 October 2015

    10
    rooms, location, breakfast.
    • Leisure trip
    • Solo traveller

    rooms, location, breakfast.

  • Reviewed: 27 September 2015

    9.2
    Great location, close to everything.
    • Leisure trip
    • Couple

    Great location, close to everything. Hotel staff were helpful.

  • Reviewed: 21 September 2015

    7.1
    Convenient to downtown locations;
    • Business trip
    • Solo traveller

    Poor Internet, noisy surroundings

    Convenient to downtown locations; good breakfast.

  • Reviewed: 7 August 2015

    9.2
    Wonderful location to explore the old town!
    • Leisure trip
    • Family with young children

    Wonderful location to explore the old town!!! Lovely clean room. Friendly staff. Breakfast was good

  • Reviewed: 11 July 2015

    7.9
    Location
    • Leisure trip
    • Couple

    Arrived on a very hot day - 37 deg - lack of air conditioning meant that the room was very hot and stayed hot all night.

    Location

  • Reviewed: 18 June 2015

    9.6
    My room and personalised handwritten note and biscuits from...
    • Business trip
    • Solo traveller

    My room and personalised handwritten note and biscuits from the manager

  • Reviewed: 18 June 2015

    7.9
    Friendly staff
    • Leisure trip
    • Family with older children

    Noise (drunkards) along the streets even at the wee hours of the morning.

    Friendly staff

  • Reviewed: 2 June 2015

    10
    Noise coming up from the "Gasse" was a problem...
    • Leisure trip
    • Couple

    Noise coming up from the "Gasse" was a problem from time to time but not enough to take from a lovely hotel stay.

  • Reviewed: 1 June 2015

    7.1
    Great spot easy to find
    • Leisure trip
    • Couple

    Rooms tiny, wry noisey outside. No airconditioning

    Great spot easy to find

  • Reviewed: 19 April 2015

    6.3
    Good location.
    • Business trip
    • Couple

    Reception arrangement means you have to wait while drinks are being served. It's expensive for what it is - no frills.

    Good location.

  • Reviewed: 4 April 2015

    5.8
    Location, location, location.
    • Leisure trip
    • Couple

    Small cramped room, noisy as one can hear the neighbors.

    Location, location, location.

  • Reviewed: 8 February 2015

    6.7
    Good location and good beeakfast
    • Leisure trip
    • Family with older children

    Bathroom is really small for a double room

    Good location and good beeakfast

There are also 26 reviews without text. These impact the overall review score.

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