Accommodation Flights Flight + Hotel Car rentals Airport taxis

Reviews of Hotel Angleterre & Résidence 4 stars

Place du Port 11, Sous-Gare-Ouchy, 1006 Lausanne, Switzerland

#6 of 50 hotels in Lausanne

Guests' Choice

Review score

Based on 286 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.2

  • Location

    9.7

  • Facilities

    9.1

  • Staff

    9

  • Value for money

    8.3

  • Free WiFi

    8.6

100% verified reviews

Real guests. Real stays. Real opinions.

Read more
Write a review

Showing 1 - 75

  • Reviewed: 15 July 2018

    10
    It was the perfect place to stay at for the special occasion we were celebrating that weekend.
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    More than the Hotel itself, Titouan at the Front office, addressed all our requests. It made our short stay even more special and we will surely return.

    Stayed in July 2018

  • Reviewed: 6 July 2018

    8.8
    Large comfortable room with lake view.
    • Leisure trip
    • Couple
    • Superior Double Room with Lake View
    • Stayed 1 night

    Large comfortable room with lake view. Good pool. The restaurant is excellent and has a lovely view across the lake. Breakfast buffet was expensive but high quality with lots of choice.

    Stayed in July 2018

  • Reviewed: 13 June 2018

    9.6
    Wonderful hotel and location
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    When we went to the pool there was no towels available (but a staff member brought some a few minutes later) Otherwise everything was perfect

    Probably the best 4 stars hotel I have ever been too. Worth a 5 stars hotel for me

    Stayed in June 2018

  • Reviewed: 4 June 2018

    9.2
    Very helpful staff, beautiful hotel complex, perfect...
    • Leisure trip
    • Family with young children
    • Executive Double Room with Lake View
    • Stayed 1 night

    Depending on where your room is located, you might have to climb a few steps to access the different facilities - but really just a few.

    Very helpful staff, beautiful hotel complex, perfect location.

    Stayed in June 2018

  • Reviewed: 17 May 2018

    8.8
    Lovely hotel at the lake.
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Pool was not ready (it was April- so no season but the weather would have offered a nap at the pool in the sun)

    Lovely hotel at the lake. Room was already ready in the morning.

    Stayed in April 2018

  • Reviewed: 15 April 2018

    9.6
    We loved the location, property, and view!
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    The shower tub was not too comfortable to use. Would much prefer an even level shower rather than a higher tub that requires a big step to get into. Also, the shower head/sprayer moved around too easily, so water would spray unintentionally onto the floor, etc.

    Staff were top notch and extremely professional/courteous. Property was kept meticulously clean. The location was arguably the best (along with the other sister properties (Beau Rivage, Hotel Ouchy, etc).

    Stayed in April 2018

  • Reviewed: 12 April 2018

    8.8
    The modern rooms are very nice but not all have been updated.
    • Leisure trip
    • Couple
    • Superior Double Room with Lake View
    • Stayed 1 night
    • Submitted via mobile

    Some rooms quite dated. Had to ask to be moved to modern room which they happily did but for an extra fee. Breakfast good but expensive.

    The modern rooms are very nice but not all have been updated. Check when booking!

    Stayed in April 2018

  • Reviewed: 1 February 2018

    9.0
    Very nice room, if staying longer suggest with the view of...
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    Getting to lobby via stairs etc. - difficult with luggage.

    Very nice room, if staying longer suggest with the view of lake. Excellent Italian restaurant - food, preparation and service. Very nice breakfast - hot choices could be improved.

    Stayed in January 2018

  • Reviewed: 31 December 2017

    9.6
    Fantastic
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing.

    Great location in Ouchy by the lake and right across from to the metro station. The hotel gave us a free pass for public transport in Lausanne which was a nice gesture. It takes 10 minutes by metro (2 stops) to reach the city center. Very cosy hotel with better value than the old classic 5 Star palaces in town. We also had a great dinner at the Academia Italian restaurant at the hotel.

    Stayed in December 2017

  • Reviewed: 27 October 2017

    10
    Excellent with a view!
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 1 night

    That we had to leave! There is absolutelly nothing we could negativelly say.

    The room size was amazing, very big with a extra big very comfy bed, an armchair and a couch. Enough room to store and hang clothes, A/C, and a big bathroom with bathtub, shower and plenty of amenities. The view of the Lake Lemann was amazing. The staff was very friendly and the breakfast was very tasty with a lot of options to choose from.

    Stayed in October 2017

  • Reviewed: 24 October 2017

    7.5
    very good breakfast, nice hotel and room , good location
    • Leisure trip
    • Couple
    • Executive Double Room with Lake View
    • Stayed 4 nights

    very bad bed and disappointing little lake view (only when standing up in front of window): no value for a lot of money

    very good breakfast, nice hotel and room , good location

    Stayed in October 2017

  • Reviewed: 23 October 2017

    10
    Brilliant
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    Nothing.

    We run the marathon in Lausanne and we could left our belongings @ the reception. After the marathon we could take a shower in the spa of the sister hotel. This is what I call customer friendly.

    Stayed in October 2017

  • Reviewed: 12 October 2017

    10
    Fantastic property would stay again.
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The curtains in the room did not block out the light.

    The room was very spacious and had everything we wanted. The beds were extremely comfortable. The hotel was in a fantastic location and the breakfast was really good with plenty of choice.

    Stayed in September 2017

  • Reviewed: 5 October 2017

    7.5
    O K
    • Leisure trip
    • Couple
    • Superior Double Room with Lake View
    • Stayed 3 nights
    • Submitted via mobile

    The room was on the 1st floor main building and adjacent to 3 meeting rooms which on two days were in constant use with staff and probably candidates awaiting an interview sitting in the corridor . If one wants an office environment I would have stayed at work.

    Stayed in October 2017

  • Reviewed: 28 September 2017

    7.5
    Disappointing elements ruined a great stay.
    • Leisure trip
    • Family with young children
    • Executive Double Room
    • Stayed 2 nights

    We booked the advertised Garden VIEW room - it was a tree so close we could hand feed the crows resting in it from the window, absolutely no view at all, they must sort this out and advertise correctly & charge accordingly. Getting to the room was a challenge up and down outside steps and over bumpy cobbled pathways and the lift wasn't big enough for more then one person with a case. There were no plug sockets in the room at waist level so you scramble around on your hands and knees on the floor under the bedside table to find a socket. We had to boil our kettle in the bathroom. No mirror in the room where it is of any use, ours was hidden behind the door into the room at the end of a passageway so high up you needed steps to stand on - we took it off the wall and put it over the desk. Black out blinds at the window to block out the lights on every window ledge were disorienting. The hotel asked for feedback via email on our return home, which we gave and have yet to receive any reply. They also don't comment or reply to reviews, this shows a general lack of interest or arrogance, its a great shame as this stay could so easily have been 5 star.

    The staff at breakfast were really lovely and the housekeeping staff. The cleanliness of the hotel is excellent. The breakfast food was great and the ambiance around the hotel generally was lovely. The location is good right by the lake. The in room extras such as dressing gowns & slippers, toiletries, tea/coffee facilities, free water, WiFi, TV were all very good. Car parking was right on site but not owned by the hotel so it was really easy to find and nice and close but cost an extra 30 CHF per night.

    Stayed in September 2017

  • Reviewed: 7 September 2017

    6.3
    Lovely but expensive!!!
    • Leisure trip
    • Group
    • Junior Suite with Lake View
    • Stayed 4 nights
    • Submitted via mobile

    Price per night of room was pretty outrageous. Switzerland very, very expensive but felt room charge excessive for what it was

    Great location and comfortable hotel. Room had no wow factor, see comments below

    Stayed in September 2017

  • Reviewed: 25 August 2017

    5.8
    Wonderful location, lovely hotel, but let down by the unhlepful staff.
    • Leisure trip
    • Couple
    • Superior Double Room with Lake View
    • Stayed 3 nights

    The staff were not at all helpful. No effort was made to help with access to the hotel during a major sporting event. The restaurant staff were painfully slow.

    The room and the location were great.

    Stayed in August 2017

  • Reviewed: 18 August 2017

    10
    Warm and nice atmosphere, Room was very tiny but cozy.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    There is no service at the pool. Would have love to get drinks at the pool area. So we were forced to order pizza delivery to it. This could def. be improved. Otherwise perfect stay

    Warm and nice atmosphere, Room was very tiny but cozy. Stuff very very friendly. Felt home away from home. The location is actually one of the best in town.

    Stayed in July 2017

  • Reviewed: 31 July 2017

    10
    The staff was very helpful and friendly.
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night

    The staff was very helpful and friendly. The hotel was beautiful, calm and still childfriendly. Breakfast was delicious! We're definately coming again.

    Stayed in July 2017

  • Reviewed: 30 July 2017

    8.8
    The room was cosy and swimming pool lovely
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    We paid for breakfast everything was a problem and a bizarre pricing and structure for food..also big disconnect 're restaurant and reception staff

    The room was cosy and swimming pool lovely

    Stayed in July 2017

  • Reviewed: 30 July 2017

    10
    Classic Lakeside Hotel .
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Our one meal at L'Acaddmia was disappointing. The maitre d' was not interested in her diners and this was hence the attitude of the wait STAFF . They were slow and unfriendly - the opposite of what waiters should be if a restaurant meal is to be enjoyed by the customer. Isn't that the point in dining out ?

    Pool area quiet and private and the hotel gardens were beautiful and beautifully maintained. The room was a very generous in size as was the bathroom. All the furniture and furnishings were of excellent quality .

    Stayed in July 2017

  • Reviewed: 16 July 2017

    10
    THE place to stay in Lausanne !
    • Leisure trip
    • Couple
    • Superior Double Room with Lake View
    • Stayed 1 night

    Nothing!

    A superbly positioned and staffed hotel. Situated within 50m of lake Geneva and within 200m of several very good restaurants with Lake views. There is nothing you could fault with either the accommodation, the very attentive, enthusiastic service or the facilities. I would always return to this hotel, if visiting Lausanne again.

    Stayed in July 2017

  • Reviewed: 14 July 2017

    9.6
    High standards in a beautiful environment
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    Super friendly welcome. Beautiful and comfortable room. Despite facing the parking was very quiet. Excellent facilities including pool and garden. Lovely breakfast. My second stay at the hotel and I will return.

    Stayed in June 2017

  • Reviewed: 8 July 2017

    9.2
    The location and accessibility.
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    We lived in the rear building the view was normal (towards other buuldings) I guess some of the rooms of the front building have lake view. There was no ramp to take the luggage to the elevators of the rear building.

    The location and accessibility.There is a big grocery store verg near the hotel.

    Stayed in July 2017

  • Reviewed: 30 June 2017

    9.2
    The location for excursions
    • Leisure trip
    • Couple
    • Junior Suite with Lake View
    • Stayed 7 nights
    • Submitted via mobile

    There was a lot of building work in the area so the location was noisy After the reduction in the value of £ Switzerland is now very expensive

    The location for excursions The free public transport into the town

    Stayed in June 2017

  • Reviewed: 19 June 2017

    9.2
    Luxury for 1 night affordable
    • Leisure trip
    • Couple
    • Superior Double Room with Lake View
    • Stayed 1 night
    • Submitted via mobile

    I booked lake view and looking out of the window I hardly saw the lake as it was covered by trees. Price is a bit too high for the room. Parking space was 30 per night which i find too expensive.

    Service was gentle and professional. Pool was good, room large enough for 2, clean and quiete (nevertheless we were facing the street).

    Stayed in June 2017

  • Reviewed: 13 June 2017

    8.8
    Comfortable staff happy to help food ok
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night
    • Submitted via mobile

    Noise in street at day and night if you eat out side and smokers next to you when eating to hot to sit in side as you would like to see the lake ban smokers at eating area

    Hotel good room good

    Stayed in June 2017

  • Reviewed: 6 June 2017

    9.2
    great location right at the lake and at the same time quiet...
    • Leisure trip
    • Family with young children
    • Executive Double Room
    • Stayed 2 nights

    Make reservation if you want to eat at the restaurant, as it was very full in the evening

    great location right at the lake and at the same time quiet rooms. Good breakfast and a nice swimming pool.

    Stayed in June 2017

  • Reviewed: 5 June 2017

    9.6
    Lovely hotel in Lausanne
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing really! Thoroughly enjoyed my stay.

    Wonderful hotel in a great location by the lake! A short walk from the port where one can hop on of the ferries that go to multiple beautiful locations around the lake (Evian, Yvoire and more). Very clean comfy rooms and bathrooms with luxury amenities. Great restaurant on site! Friendly and helpful staff.

    Stayed in May 2017

  • Reviewed: 22 April 2017

    10
    The stay was great; your service was lousy.
    • Business trip
    • Solo traveller
    • Superior Double Room with Lake View
    • Stayed 2 nights

    Booking.com screwed up my reservation. The hotel staff had no record of my reservation when I checked in. Nonetheless, that found a room for me. You need to check your systems and find out why your computers never notified the hotel that I had made a reservation. The fault, it seems, lies with you, not the hotel.

    Everything

    Stayed in April 2017

  • Reviewed: 24 September 2016

    4.6
    Great location but would not choose this hotel again
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Room quality and room location poor ( lots of steps ) Service trollies left in corridors most of the day No turn down service or fresh towels No tea making facility

    Great location

    Stayed in September 2016

  • Reviewed: 10 September 2016

    8.3
    place to relax
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast is too expensive for what it offers and there are not enough vegetarian options.Reception staff could be more polite!

    Hotel Angleterre and residence is a real gem right on the shores of Lake Leman.It's very modern and clean and if you are looking for a place to relax,here you can have it for sure.More beautiful in real than on the photos.High quality bath ammenities and super comfortable beds.

    Stayed in August 2016

  • Reviewed: 27 August 2016

    7.9
    Loved it !
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 5 nights
    • Submitted via mobile

    At first they gave us an old room but we asked them to switch it with the new ones and they did the next day

    The location is superb! Right in front of the lake and near the metro .. The staff are nice .. The rooms are spacious enough and clean

    Stayed in August 2016

  • Reviewed: 2 August 2016

    6.7
    Great location and nice facilities but horrible service!
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night
    • Submitted via mobile

    The service was just bad. Starting from waiting for 25 minutes for our coffee in the breakfast, for the eggs and for the buffet to be refilled. Waiting for half an hour for bath supply to be sent to the room. We were promised a queen bed and instead got two twin beds put together. When saying something about it we were offered a "cover" that they could place on top of the bed. This cover were blankets which weren't even big enough to cover the two beds. It was ridiculous! The bathtub was also clogged. For the price we paid I expected much more. It is not enough to have a great location and nice facilities to call yourself a four star hotel.

    The hotel's location is excellent! And the hotel itself is well designed and well maintained.

    Stayed in July 2016

  • Reviewed: 24 July 2016

    8.8
    Staff was very nice, Laura specially.
    • Leisure trip
    • Family with young children
    • Junior Suite with Lake View
    • Stayed 4 nights

    It's not hotel problem. Booking not working well on reservation. Little stress about it. Recommend a call directly to the hotel first to confirm reservations.

    Staff was very nice, Laura specially. Great breakfast. Nice location and wonderful view. Metro is very close. Good for childrens.

    Stayed in July 2016

  • Reviewed: 13 July 2018

    5.4
    Good stay
    • Leisure trip
    • Family with young children
    • Executive Double Room
    • Stayed 5 nights
    • Submitted via mobile

    The service was rather good.

    Stayed in July 2018

  • Reviewed: 2 July 2018

    7.1
    Swimming Pool /
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 1 night

    Parking facilities - they let me get in to the parking although it was fully booked and no free parking available

    Swimming Pool /

    Stayed in July 2018

  • Reviewed: 25 June 2018

    10
    It was one of the best service experiences of my life.
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 3 nights

    It was one of the best service experiences of my life. The hotel is beautiful, elegant and very special.

    Stayed in June 2018

  • Reviewed: 5 June 2018

    9.2
    Relaxing and sight seeing
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very friendly, quiet, nice maisonette room, we had the pool nearly for our own

    Stayed in June 2018

  • Reviewed: 4 June 2018

    10
    Great location.
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 2 nights

    Great location. Comfortable rooms. Friendly stuff.

    Stayed in June 2018

  • Reviewed: 2 May 2018

    9.2
    Parking lot view.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Parking lot view...

    Stayed in April 2018

  • Reviewed: 25 April 2018

    8.8
    Very comfortable,beautiful location and pleasant staff
    • Couple
    • Superior Double Room with Lake View
    • Stayed 1 night
    • Submitted via mobile

    I found the shower difficult to use

    Very comfortable,beautiful location and pleasant staff

    Stayed in April 2018

  • Reviewed: 24 April 2018

    9.2
    Everything especially the view of Geneve lake from the room.
    • Leisure trip
    • Couple
    • Superior Double Room with Lake View
    • Stayed 2 nights

    The service of reception

    Everything especially the view of Geneve lake from the room.

    Stayed in April 2018

  • Reviewed: 16 April 2018

    10
    The location and view were absolutely perfect!
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing at all!

    The location and view were absolutely perfect! The staff were so helpful and the breakfast was the best I’ve had!

    Stayed in April 2018

  • Reviewed: 17 January 2018

    9.6
    Best Accommodation in Ouchy except Beau Rivage which is too...
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night

    Best Accommodation in Ouchy except Beau Rivage which is too opulent..

    Stayed in December 2017

  • Reviewed: 19 November 2017

    10
    Location, property, room, breakfast, spa, staff
    • Leisure trip
    • Couple
    • Superior Double Room with Lake View
    • Stayed 1 night
    • Submitted via mobile

    Location, property, room, breakfast, spa, staff

    Stayed in November 2017

  • Reviewed: 24 October 2017

    9.6
    Whilst slightly on the expensive side, the hotel delivers real value for money in many ways.
    • Leisure trip
    • Couple
    • Superior Double Room with Lake View
    • Stayed 3 nights
    • Submitted via mobile

    Fabulous location - lakefront Good breakfasts Excellent service Comfortable rooms

    Stayed in September 2017

  • Reviewed: 5 September 2017

    9.2
    Great hotel on the lake in Lausanne.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Great location on Lake Leman,near Olympic Museum.

    Stayed in August 2017

  • Reviewed: 4 September 2017

    9.6
    Very comfortable, cosy at home feeling.
    • Leisure trip
    • Group
    • Executive Double Room with Lake View
    • Stayed 1 night
    • Submitted via mobile

    Breakfast wasn't the greatest.

    Very comfortable, cosy at home feeling. Very clean room. Lovely breeze off the lake. Very comfortable bed.

    Stayed in September 2017

  • Reviewed: 19 August 2017

    9.2
    Excellent rooms in great location on the lake.
    • Leisure trip
    • Couple
    • 2 rooms
    • Stayed 2 nights

    Courtyard with cars

    Excellent room in a beautifully restaured old building. Very good breakfast.

    Stayed in July 2017

  • Reviewed: 8 August 2017

    10
    Very good choice for Lussanne AI L
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Parking prices

    Everything

    Stayed in August 2017

  • Reviewed: 25 July 2017

    10
    Beautiful and peaceful
    • Leisure trip
    • Couple
    • Executive Double Room with Lake View
    • Stayed 3 nights
    • Submitted via mobile

    The architecture of the place and its location

    Stayed in July 2017

  • Reviewed: 11 July 2017

    8.8
    Great Location
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No balcony in the room You can not see the Lake

    Every thing great Location Frindly staff

    Stayed in July 2017

  • Reviewed: 3 June 2017

    9.6
    Comfort and space
    • Leisure trip
    • Solo traveller
    • Executive Double Room
    • Stayed 1 night
    • Submitted via mobile

    Upgraded to junior suite , very spacious and pleasant room with wonderful bathroom overlooking a private garden

    Stayed in June 2017

  • Reviewed: 29 May 2017

    9.2
    Great location near the lake.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Great location near the lake. Excellent service, a high quality hotel.

    Stayed in May 2017

  • Reviewed: 5 April 2017

    8.3
    Cleanliness
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Cleanliness Room was very quiet The quality of food at breakfast was good

    Stayed in April 2017

  • Reviewed: 14 March 2017

    10
    Everything .
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night

    Everything ....

    Stayed in February 2017

  • Reviewed: 5 March 2017

    10
    Family fun
    • Leisure trip
    • Family with young children
    • Executive Double Room with Lake View
    • Stayed 1 night
    • Submitted via mobile

    Location was amazing and our lake view room was the best.

    Stayed in March 2017

  • Reviewed: 9 October 2016

    9.6
    Professor
    • Leisure trip
    • Family with young children
    • Executive Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Service and hospitality are great and perfect.

    Stayed in October 2016

  • Reviewed: 28 August 2016

    9.6
    Staff was wonderful.
    • Leisure trip
    • Couple
    • Superior Double Room with Lake View
    • Stayed 2 nights

    Staff was wonderful. Room, bath and breakfast were all great !

    Stayed in August 2016

  • Reviewed: 30 July 2016

    10
    Excellent hotel and facilities
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Good location, private covered parking within hotel complex. Breakfast excellent, with views over lake.

    Stayed in July 2016

  • Reviewed: 26 July 2016

    9.6
    Old world charm and completely modern at the same time
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Old world charm and completely modern at the same time

    Stayed in July 2016

  • Reviewed: 26 July 2016

    9.6
    I loved this hotel!
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 4 nights

    Great location in front of the lake. Nice staff. Great restaurant. Lovely rooms.

    Stayed in July 2016

  • Reviewed: 19 July 2016

    9.6
    Perfect Weekend Trip
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very good Breakfast . Great small Pool . Modern with old Style . Very friendly . Great Location .

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 27 February 2016

    9.6
    Great mix of modern architecture, all modern mod-cons in the...
    • Leisure trip
    • Couple

    Not much...maybe just a few more power plugs close to the working table

    Great mix of modern architecture, all modern mod-cons in the rooms, and wonderful old-style buildings

  • Reviewed: 27 February 2016

    9.6
    The hotel was lovely, very comfortable beds, rooms set out...
    • Leisure trip
    • Group

    Small point: The cables on the kettles were too short to plug in to the wall, and were connected the to kettle - this meant having to move it each time we wanted too make a cup of tea

    The hotel was lovely, very comfortable beds, rooms set out nicely, good sized and modern bathrooms. It is right on the waterfront and close to many nice restaurants, we also used the spa at the Beau Rivage which was fantastic.

  • Reviewed: 13 December 2015

    8.3
    Staff at Reception were excellent!
    • Leisure trip
    • Couple

    Bit old fashioned but still up to a high standard. Rooms in residence much nicer than main building.

    Staff at Reception were excellent! All ladies very very friendly, attentive and helpful. Great view from room over the hotel and also a bit of the lake. Room was spacious too and bed very comfortable!

  • Reviewed: 18 September 2015

    9.6
    Superb hotel in a fantastic location.
    • Leisure trip
    • Couple

    Ostentatious wealth all around might bother some. Prices for the - albeit great - food is off the scale. Is there anywhere more expensive?

    Superb hotel in a fantastic location.

  • Reviewed: 3 September 2015

    10
    Staff was very helpful.
    • Leisure trip
    • Group

    Staff was very helpful. Terrific location. Very easy to take the metro from the train station. Ferry boats are a five minute walk away. Clean hotel. Very nice

  • Reviewed: 25 August 2015

    6.7
    Front staff at greeting were nice.
    • Leisure trip
    • Couple

    Pricey, no view from room, attic room. Triathlon going on right in front so noisy. They did offer to change the room but the others were not any better. We thought breakfast was included.

    Front staff at greeting were nice. Pool clean.

  • Reviewed: 18 August 2015

    7.9
    The staff was extremely kind and helpful.
    • Leisure trip
    • Family with young children

    There are steps to get into the hotel from the reception, this makes it very difficult when you have 2 strollers and kids. The breakfast was a bit pricy to say the least.

    The staff was extremely kind and helpful. The location is amazing, the hotel is very comfortable, clean and quiet. The room was spacious.

  • Reviewed: 11 August 2015

    9.2
    Hotel is not downtown but very easy/fast to acces with...
    • Leisure trip
    • Couple

    Hotel is not downtown but very easy/fast to acces with the metro. Beautiful view over the lake. Hotel offers facilities of the 5 star hotel next to it.

  • Reviewed: 12 July 2015

    10
    Location, rooms, staff, terrace, pool, tranqulity in the...
    • Couple

    Initial room as 4 different buildings. You need to know to request one of the buildings closer to lake with charming rooms. Our dissapointment was handled very well and we were moved to a room that matched the pictures on booking.com. Thank you Tamara and Sandra for handling this so well! We will be back.

    Location, rooms, staff, terrace, pool, tranqulity in the midst of town

  • Reviewed: 16 June 2015

    9.6
    Pool facilities were excellent, views from the room over the...
    • Leisure trip
    • Family with young children

    Pool facilities were excellent, views from the room over the lake were outstanding. Staff friendly and very helpful. Metro pass included was also an unexpected perk.

  • Reviewed: 14 June 2015

    9.6
    Excellent location right next door to the Beau Rivage.
    • Leisure trip
    • Couple

    Excellent location right next door to the Beau Rivage. beautiful room (we were upgraded to a junior suite). Wifi worked well at all times. Easy access to the metro which we used on several occasions. Parking on site, though expensive.

There are also 40 reviews without text. These impact the overall review score.

Showing 1 - 75

Guests also reviewed these properties: